Avis sur Wing Hotel Guilin - Central Square
Wing Hotel Guilin - Central Square
No.34,Yiren Road, Xiufeng District, Guilin, Guangxi
Avis
8,6
Excellent
9,2/10
Propreté
8,6/10
Personnel et service
8,0/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
19 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2019
Réponse de Jenny le 20 sept. 2019
Dear Frédéric,
Thank you so much for choosing to stay at our hotel .Guilin Wing hotel is located in city center of Guilin with very convenient transportation,you can be reached on foot in all scenic spots.
The 8th floor of the hotel is equipped with a complete set of gymnasium and children's playground, free laundry, large conference room, high-standard breakfast restaurant.
We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay in our hotel.It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time.
All the best
Guilin Wing hotel
10/10 Excellent
Omid
25 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Couple trip China
Omid
Séjour de 3 nuits en septembre 2023
Réponse de Jenny le 2 oct. 2023
What could be more enjoyable than such feedback,thank you so much.
10/10 Excellent
Alexander
Voyage en famille
2 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alexander
Séjour de 1 nuit en novembre 2019
Réponse de Jenny le 3 déc. 2019
Dear Alexander ,
Thank you so much for choosing to stay at our hotel .Guilin Wing hotel is located in city center of Guilin with very convenient transportation,you can be reached on foot in all scenic spots.
We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay in our hotel.It's our responsibility to do everything to make your stay smoothly. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time.
All the best
Guilin Wing hotel
8/10 Bien
Kerri
14 oct. 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Kerri
Séjour de 2 nuits en octobre 2019
Réponse de Jenny le 15 oct. 2019
Thank you for choosing to stay at our hotel ,wish you a beautiful day !
10/10 Excellent
Marlene
20 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super Hotel
Marlene
Séjour de 4 nuits en septembre 2019
Réponse de Jenny le 2 oct. 2019
My dear Marlene,
Really very happy to hear that you enjoy your stay at our hotel and have a good tour experience . You are also so friendly, which impressed me deeply.
We appreciate your time and patience to write down this review for us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time.
All the best
Jenny from Guilin Wing hotel
10/10 Excellent
Dan
18 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place !!!!
Dan
Séjour de 1 nuit en septembre 2019
Réponse de Jenny le 26 sept. 2019
Dear Dan,
Thank you so much for choosing to stay at our hotel .Guilin Wing hotel is located in city center of Guilin with very convenient transportation,you can be reached on foot in all scenic spots.
The hotel has more than 60 rooms, each room is spacious and bright, the design style is fashionable and concise, high-quality mattress brand, cotton products and consumer goods are high standards, the rooms are all double-decked sound-proof glass, Aim at create a good sleep environment for all our guests.
The 8th floor of the hotel is equipped with a complete set of gymnasium and children's playground, free laundry, large conference room, high-standard breakfast restaurant.
We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay in our hotel.It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time.
All the best
Guilin Wing hotel
10/10 Excellent
Lam
11 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lam
Séjour de 2 nuits en août 2019
Réponse de Jenny le 12 sept. 2019
Dear Lam,
Thank you so much for choosing to stay at our hotel ,looking forward to you will choose our hotel again .
8/10 Bien
Siu Wan
29 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Siu Wan
Séjour de 4 nuits en août 2019
Réponse de Jenny le 3 sept. 2019
Dear Siu Wan
Thank you for choosing to stay at our hotel . as our hotel is located the busiest pedestrian street in downtown Guilin, beside the famous food street , if you contact us before you arrive, we will go out to the main street to pick you up.sorry for the trouble ,and wish you a happy day !
8/10 Bien
lai ping
26 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
整潔,舒服,非常方便
lai ping
Séjour de 3 nuits en août 2019
Réponse de Jenny le 29 août 2019
亲爱的客人,
感谢您预订桂林正阳璞云酒店,酒店位置在市中心最繁华的正阳步行街文化宫里面,虽然在内街,但是周围非常安静,隔音很好,而且吃喝玩乐都非常便利;您到了文化宫外面, 如果您找不到咱们酒店,我们都会出道外街去接你们哦。再次感谢您的点评,期待您再次入住我们酒店。谢谢!
4/10 Médiocre
Voyageur vérifié
Voyage en couple
10 août 2019
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en août 2019
Réponse de Jenny from Guilin Wing hotel le 14 août 2019
Dear Jorge Luis,
We are so sorry for the trouble about your room ,because the air conditioner was not working, so we changed the hotel for you. The two hotels are the same owner,the two hotels are 200 metres apart,and I am the hotel's English-speaking holiday assistant, I provide English service for the two hotels fuest,so if you have any questions during your stay, you can contact me or let the hotel contact me.If you choose Wing Hotel next time , we will definitely keep a good room for you ,sorry again .
8/10 Bien
Voyageur vérifié
9 juin 2019
Voyageur vérifié
Séjour de 2 nuits en juin 2019
Réponse de Jenny le 10 juin 2019
Thank you for choosing to stay at Guilin Wing hotel ,according to your score, we know that there are something we are not satisfied with. I hope you can give us valuable advice. We will do our best to improve our service and standards, and look forward to your stay in our hotel again,thank you !
10/10 Excellent
Ryan
Voyage en famille
7 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ryan
Séjour de 3 nuits en juin 2019
Réponse de Jenny le 10 juin 2019
亲爱的客人:非常感谢您选择入住桂林璞云酒店,酒店坐落在桂林最中心位置,美食、购物、景区都非常便利,希望我们的服务和房间给您满意的体验,给您的桂林之旅留下美好回忆。期待您再次入住,谢谢!
8/10 Bien
Yuk Yee
26 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yuk Yee
Séjour de 2 nuits en avril 2019
Réponse de Michelle le 13 juin 2019
尊敬的客人您好,非常感谢您的反馈和好评。 璞云酒店是一家位于桂林市漓江边,湖景地带,中心地段的新开业酒店。 2018年10月开业,按照准5星级的标准,新中式风格装修。步行5分钟抵达漓江,10分钟抵达象鼻山景区,5分钟抵达靖江王府景区。酒店8楼的中西自助早餐厅,网罗桂林当地特色美食,桂林米粉是独具2000年历史的悠久小吃。璞云酒店提供24小时度假服务,在您下订单的那一刻起,我们将主动为您提供您需要的服务。酒店旨在创造中外游客喜爱的住宿品牌。您的肯定是我们服务前进的动力。期待您的下一次体验。
8/10 Bien
SOK IN
23 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
值得一住
SOK IN
Séjour de 3 nuits en avril 2019
Réponse de Michelle le 13 juin 2019
首先非常感谢您的好评,我们很高兴看到您得到良好的入住体验。近期,酒店为住店的客人提供书画茶艺体验活动,随时可与您探讨博大精深的中华传统文化。酒店餐厅也升级了内容,网罗当地特色美食,在酒店就能品尝到厨师为您精心准备的桂林特色风味。服务方面,酒店与Aroma 品牌服务公司合作,提供24小时中英双语度假助理服务,随时与您沟通度假相关的问题。我们非常重视每一位客人的体验感受和意见,努力做到更好,再次感谢您的入住,期待您的下一次光临。
10/10 Excellent
Voyageur vérifié
12 févr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en février 2019
8/10 Bien
Chi Yung
29 nov. 2018
Chi Yung
Séjour de 3 nuits en novembre 2018
Réponse de Selina le 25 déc. 2018
Dear Chi Yung Timothy Wan
We are glad that you enjoyed your stay. Thank you so much for your nice comment.
We look forward to having you with us next time!
Sincerely
Wing hotel
8/10 Bien
Voyageur vérifié
29 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en novembre 2018
Réponse de Selina le 25 déc. 2018
Dear guests
Thank you for choosing our hotel.
We are so sorry you were not entirely satisfied with your stay at our hotel.
Thank you so much for bringing this matter to our attention.
We assure you that we are doing everything we can to rectify the situation and to make sure it does not happen
again.
Sincerely
Wing hotel