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Avis sur The Stavrand Russian River Valley

4 out of 5
The Stavrand Russian River Valley
13555 CA-116, Guerneville, CA

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 29 avis sur 34." "
Note des voyageurs de 8 (Bien), d’après 2 avis sur 34." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 34." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 34." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 34." "

10/10

Propreté

9,8/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Plinio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is in a beautiful area, surrounded by redwoods, with a quiet path to Guerneville. The staff is amazing, they know your name and try their best to help you during your stay.
Séjour de 1 nuit en mars 2024
Réponse de Erica le 26 mars 2024
We are so glad you enjoyed staying with us. Come visit us again when the seasons change and see the area in a whole different way. Warmly,Erica

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
재방문 의사 200%
룸부터 호텔 구석구석 배려가 깃들지 않은 곳이 없어요, 아이와 같이 방문했는데 바쁘실텐데도 정말 친절한 서비스에 감동 받았습니다 재방문하고 싶어요!
Séjour de 1 nuit en février 2024

10/10 Excellent

Meghan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Family staycation in the rain was lovely
We loved our stay at the Stavrand. Very cozy, nice amenities, wonderful breakfast. It was pouring rain so we were stuck inside with our 2.5 year old but with a lovely sitting area, fireplaces, boardgames, and smore kits we had a lot of fun. Look forward to staying again.
Séjour de 1 nuit en février 2024
Réponse de Cassandra (Front Desk Manager) le 21 févr. 2024
Hi there Meghan, we are so happy to hear you enjoyed your stay with us. We are glad your stay was warm, cozy, and fun! Thank you for staying with us, and for sharing your experience.

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect weekend getaway
Stavrand was perfectly located, with a friendly and professional team taking amazing care of their clients. What a wonderful weekend.
Séjour de 3 nuits en décembre 2023
Réponse de Cassandra (Front Desk Manager) le 23 déc. 2023
Hi Stephen, we are so happy to hear you enjoyed your stay with us. We look forward to hosting you again in the future!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Cassandra (Front Desk Manager) le 23 déc. 2023
Thank you for letting us know you enjoyed your stay! Take care.

10/10 Excellent

Amanda, Waukee

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de Cassandra le 4 déc. 2023
Thank you Amanda, we are happy you enjoyed your stay with us. Take care, and see you next time!

10/10 Excellent

Robert

Séjour de 2 nuits en octobre 2023
Réponse de Cassandra le 24 oct. 2023
Thank you for staying with us, Robert! Take care, and we hope to host you again soon.

10/10 Excellent

Nolan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Chantal le 17 oct. 2023
Thank you for staying with us, Nolan! We wish you and your new bride many years of happiness. Congratulations once again, and we hope to see you again in the future.

6/10 Satisfaisant

Hila

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Pricey and weirdly inflexible
Can't say that the hotel is worth the cost. We had only one night away, and there was a power outage for the entire morning. While obviously not the hotel's fault, their handling was odd. For $900 a night, I would expect better hospitality than what we experienced. It was also EXCEPTIONALLY loud with a leaf blower blaring the entire morning. The opposite of relaxing.
Séjour de 1 nuit en septembre 2023
Réponse de Cassandra le 24 sept. 2023
Hi Hilla,Firstly, I would like to thank you for choosing to stay with us. We apologize that your stay was not as serene as we strive for. We appreciate your understanding and for bearing with us while the power was out - we do our best to ensure that such hiccups don't prevent our guests from enjoying themselves. We endeavored to handle it as smoothly as possible, ensuring that the generators were up and running, so our complimentary hot breakfast and Wi-Fi didn't skip a beat. However, we realize there is always room for improvement. The forest can be a magical, yet sometimes unpredictable adventure.We hope you enjoyed your breakfast and the extended late checkout with access to our premier king cedar tub room as our attempt to make up for the morning disruption to our service (we wanted to ensure that you had the opportunity to enjoy that relaxing cedar tub soak before your journey home!).Thank you again for staying with us, and our sincere apologies that your stay didn't meet your expectations. Service is our passion, and we welcome you to reach out to us directly. Our leadership team would love the opportunity to hear more of your feedback so that we can make this right for you and better assist our guests in the future. Safe travels, and we hope to host you again someday.Warmly,Cassandra

10/10 Excellent

Thomas

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's expensive but unique location, wonderful staff, and very nice. Only one complaint, There were no plugs near the desk to plug in my laptop.
Séjour de 2 nuits en août 2023
Réponse de Kayla le 22 sept. 2023
Thank you for staying with us, Thomas! We will see what we can do about the plug - that certainly makes sense to have one close by. We appreciate the feedback. Cheers!

8/10 Bien

Helga

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay was great. Nice location, friendly staff. Breakfast was delicious.
Séjour de 2 nuits en août 2023
Réponse de Kayla le 22 sept. 2023
Thank you for staying with us, Helga! We are so happy that you enjoyed your visit.

10/10 Excellent

Paulo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great venue, great hospitality, great food and overall great experience. Wife and I loved everything about it. Thanks for making our anniversary special.
Séjour de 1 nuit en juillet 2023
Réponse de Kayla le 22 sept. 2023
Thank you very much for staying with us to celebrate such a momentous occasion, Paulo. Cheers to the two of you from all of us at the Stavrand!

10/10 Excellent

Daniella, truckee

Séjour de 2 nuits en juillet 2023

10/10 Excellent

lawrence

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Outstanding property, great staff who were all friendly, nice amenities; lovely grounds The complimentary breakfast was awesome. Highest marks all the ways around.
Séjour de 1 nuit en juin 2023
Réponse de Team Stavrand le 3 juil. 2023
It was a pleasure having you. Thank you for the kind words.

10/10 Excellent

Scott

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
What a gem! If you’re looking for a serene stay with impeccable service, look no further. Spacious, comfortable room. Delicious (and, included!) breakfast. Friendly staff (with the owner, Emily, on site during the week… AND pouring complimentary wine every evening from 5-6). We’ll be back!
Séjour de 4 nuits en juin 2023
Réponse de The Stavrand le 18 juin 2023
Hello Scott! Thank you for such a kind review. We enjoyed hosting you this week for your anniversary and getting to know your story. We look forward to seeing you both again soon!

10/10 Excellent

Erik

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
great place and staff
Séjour de 2 nuits en mai 2023
Réponse de Team Stavrand le 3 juil. 2023
How sweet of you! Thank you for visiting.

6/10 Satisfaisant

Alyssa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Stravrand is beautiful and very well located. Unfortunately, the walls are incredibly thin and I could hear my neighbors speaking through the walls. Not muffled voices, but clearly understanding the words they spoke to one another, as if through curtains. For this reason, I can't imagine ever returning.
Séjour de 1 nuit en avril 2023

10/10 Excellent

Dafna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023

10/10 Excellent

Martin-Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
CANT BELIEVE WE LEFT. 😭
I just want to live here. Emily and her partner have our done themselves with the redesign of this property. Words can not do the experience justice. So all I will say is book as many days as possible before it’s nearly impossible to get a room. Also bravo to the kitchen for amazing meals. ♥️
Séjour de 1 nuit en novembre 2022
Réponse de The Stavrand team le 25 nov. 2022
We are so happy you enjoyed your stay, cant wait to see you on your next visit!!

10/10 Excellent

Jaime

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing place and amazing team! Everything was PERFECT! Can’t wait to come back!
Séjour de 2 nuits en novembre 2022
Réponse de Kayla le 19 nov. 2022
Dear Jaime, Thank you so much for gracing us with your presence! It was a pleasure to host you and we are looking forward to having you back. All our best, The Stavrand Team

10/10 Excellent

Jessica

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Relaxing stay, amazing staff
The staff is so warm and friendly. They went out of their way to accommodate my toddler. The property is beautiful and relaxing. There is space to explore and wander. Check out the garden area and hang out at night by the fire pits.
Séjour de 1 nuit en novembre 2022
Réponse de Kayla le 18 nov. 2022
Hi there Jessica! Thank you so much for this kind review. We loved hosting you and your sweet family and are looking forward to welcoming you three back. Many thanks, Kayla

10/10 Excellent

Anshuman

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2022
Réponse de Kayla le 14 oct. 2022
Thank you so much for staying with us, Anshuman!

4/10 Médiocre

Arpana, WATSONVILLE

Les points forts : Propreté
Les points faibles : Équipements
Séjour de 2 nuits en septembre 2022

8/10 Bien

Ashley

Séjour de 1 nuit en juillet 2022

10/10 Excellent

Afshin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022

10/10 Excellent

Charles

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel. Will go again.
Séjour de 2 nuits en mai 2022

10/10 Excellent

April

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Every detail was accounted for
Séjour de 1 nuit en mai 2022

10/10 Excellent

David Michael Harvey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel with incredibly friendly and helpful team.
Séjour de 1 nuit en mai 2022

10/10 Excellent

Rahul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the s'mores in the evening, the farmhouse and blue moroccan look of the place, and just how quiet and peaceful it was. Above all, Santiago, Kayla, and Chantal were fantastic hosts and made us feel at home from the moment we arrived. The cedar hot tub was amazing - thank you!
Séjour de 1 nuit en mai 2022

10/10 Excellent

Rebecca, Fresno

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our room was lovely set amongst the treetops with a very pleasant balcony adjoining our room
Séjour de 1 nuit en avril 2022

10/10 Excellent

GISELLE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful Stay!
Beautiful place! The staff was extremely personable, friendly and helpful. Got an upgraded room, which was impeccably clean, modern, yet cozy. So many lovely touches that made this a great stay, like the complimentary hot apple cider, staff knowing you by name, and watercolor map of the property. Delicious breakfast, and also highly recommend the dinner tasting menu! Will definitely be returning! Centrally located within the Russian River area.
Séjour de 1 nuit en janvier 2022

10/10 Excellent

Elias

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful hotel in a beautiful setting!!
The Stavrand was absolutely amazing! We were there for the start of our honeymoon and the staff had a complimentary bottle of champagne and the most beautiful gourmet chocolates waiting for us in our room! The staff was so attentive and polite. The hotel itself was absolutely beautiful. The hotel was clean and every detail taken care of. Was an absolute pleasure to stay in and will definitely return!!
Séjour de 2 nuits en décembre 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
An absolute gem!
What a wonderful gem! We had an absolutely fabulous time and would stay there again in a heartbeat. The hospitality was fantastic and the food and ambiance in the restaurant was incredible. We will be back for sure.
Séjour de 1 nuit en décembre 2021