Avis sur Crowne Plaza Guangzhou Huadu, an IHG Hotel
Crowne Plaza Guangzhou Huadu, an IHG Hotel
No 189 Yingbin Avenue, Huadu, Guangzhou, Guangdong
Avis
9,2
Merveilleux
9,4/10
Propreté
9,2/10
Personnel et service
8,8/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
20 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en mai 2019
Réponse de Marketing and Communications Officer le 24 mai 2019
Dear Guest,
Thank you for taking time to share your valuable feedback with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Sincerely,
Marketing and Communications Officer
10/10 Excellent
Thierry
6 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thierry
Séjour de 4 nuits en janvier 2018
Réponse de Marketing and Communications Officer le 13 févr. 2018
Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir.
Bien cordialement,
Marketing and Communications Officer
10/10 Excellent
Voyageur vérifié
18 déc. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HOTEL AGREABLE
Voyageur vérifié
Séjour de 1 nuit en décembre 2017
Réponse de Penny le 20 déc. 2017
Merci beaucoup d'avoir pris le temps de donner votre avis sur notre hôtel. J’ai le plaisir de constater que vous avez apprécié votre séjour chez nous, et je ne manquerai de partager cela avec nos équipes. Nous espérons vous accueillir à nouveau très bientôt, et vous souhaitons d'excellents voyages à venir.
Bien cordialement,
Marketing and Communications Officer
10/10 Excellent
veteanui, Pirae
20 sept. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
près de l'aéroport
veteanui
Réponse de Moon Zhang le 21 sept. 2016
Dear Guest,
Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and we were able to provide you with a memorable experience.
Many guests choose this hotel because of our location near Guangzhou Baiyun International Airport. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.
We hope to have an opportunity to serve you again in the near future.
Sincerely, Marketing and Communications Officer
10/10 Excellent
RENE CHARLES
7 janv. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
RENE CHARLES
10/10 Excellent
Jean, Canada
20 oct. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel 5 stars, breakfast 10/10
Jean
Réponse de Penny le 26 déc. 2015
Dear Guest,
Thank you for your stay with us at Crowne Plaza Guangzhou Huadu.
We were pleased to note that you appreciated our service, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future!
Sincerely, Marketing and Communications Officer
8/10 Bien
Arracacha, Genève, Suisse
1 nov. 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Immense piscine, excellent service.
Arracacha
10/10 Excellent
DESIREE KUM, Sarnia
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
DESIREE KUM
Séjour de 2 nuits en mai 2024
8/10 Bien
Brenda WF Kum
25 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brenda WF Kum
Séjour de 2 nuits en mai 2024
10/10 Excellent
Mona
14 mai 2024
Les points forts : Propreté
Mona
Séjour de 1 nuit en mai 2024
10/10 Excellent
Ivan
Voyage en famille avec de jeunes enfants
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ivan
Séjour de 2 nuits en avril 2024
Réponse de Eric Cheng, General Manager le 13 mai 2024
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to note that you were very satisfied with your stay! we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager
10/10 Excellent
Ivan
Voyage en famille avec de jeunes enfants
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ivan
Séjour de 1 nuit en avril 2024
Réponse de Eric Cheng, General Manager le 13 mai 2024
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to note that you were very satisfied with your stay! we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager
10/10 Excellent
Josephine
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Josephine
Séjour de 1 nuit en mai 2024
Réponse de Eric Cheng, General Manager le 8 mai 2024
Dear Guest, Thank you for taking time to share your valuable feedback with us. We were pleased to note that our friendly staff service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager
10/10 Excellent
Jorge
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jorge
Séjour de 4 nuits en avril 2024
Réponse de Eric Cheng, General Manager le 6 mai 2024
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to note that you were very satisfied with your stay! We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager
10/10 Excellent
William
Voyage en famille, Voyage d’affaires
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William
Séjour de 1 nuit en avril 2024
Réponse de Eric Cheng, General Manager le 28 avr. 2024
Dear Guest, Thank you for your stay at Crowne Plaza Guangzhou Huadu. We are pleased to learn that you have enjoyed your stay for our varied breakfast made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Thank you again for your feedback and support and we look forward to welcoming you back in the near future.Sincerely,Eric ChengGeneral Manager
8/10 Bien
Toni
Voyage d’affaires
27 avr. 2024
Les points forts : Propreté et équipements
Toni
Séjour de 4 nuits en avril 2024
Réponse de Eric Cheng, General Manager le 28 avr. 2024
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to note that you were satisfied with our hotel! The presence of our staff service issues, as highlighted in your critique, is a matter of serious concern for us. Feedback is available on the matters you've raised.We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support, and we look forward to welcoming you back in the near future.Sincerely,Eric ChengGeneral Manager
10/10 Excellent
Aurelio, Springfield
25 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Aurelio
Séjour de 2 nuits en avril 2024
Réponse de 总经理 Eric Cheng le 26 avr. 2024
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to note that you were very satisfied with your stay! We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager
6/10 Satisfaisant
Batjargal
23 avr. 2024
Batjargal
Séjour de 2 nuits en avril 2024
10/10 Excellent
William
Voyage en famille, Voyage d’affaires
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William
Séjour de 5 nuits en avril 2024
Réponse de 总经理 Eric Cheng le 19 avr. 2024
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to note that you were very satisfied with your stay! We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager
8/10 Bien
Yeung Kai Sang
Voyage en couple
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yeung Kai Sang
Séjour de 2 nuits en mars 2024
Réponse de 总经理 Eric Cheng le 7 avr. 2024
尊敬的宾客,感谢您入住广州花都皇冠假日酒店,并非常高兴看到您对酒店的喜爱,能在此有一段愉快的入住经历!酒店周末贴心地为客人准备了往返融创乐园的穿梭巴士。您的认可是对酒店团队的最大支持和鼓励。我们会带着您的肯定继续前行,未来期待您能再次见证我们的成长。期盼再次为您服务!诚挚的谢意 总经理 Eric Cheng
8/10 Bien
Wilson
31 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wilson
Séjour de 5 nuits en mars 2024
Réponse de 总经理 Eric Cheng le 7 avr. 2024
Dear Guest, Thank you for your stay at Crowne Plaza Guangzhou Huadu. We are pleased to learn that you have enjoyed your stay for business and our location made your stay experience more memorable. Many guests choose this hotel because of the convenient location which is 15-minutes drive from our property and the Baiyun International Airport. Thank you again for your feedback and support and we look forward to welcoming you back in the near future.Sincerely,Eric ChengGeneral Manager
10/10 Excellent
CHRISTINE, Praha
Voyage d’affaires, Voyage en couple
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
CHRISTINE
Séjour de 1 nuit en mars 2024
Réponse de Eric Cheng, General Manager le 18 mars 2024
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to note that you were very satisfied with your stay! We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager
10/10 Excellent
Said Azaell
Voyage d’affaires
11 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Said Azaell
Séjour de 3 nuits en octobre 2023
Réponse de Eric Cheng, General Manager le 15 janv. 2024
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to note that you were very satisfied with your stay! We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager
10/10 Excellent
taksoo
Voyage d’affaires
19 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
taksoo
Séjour de 5 nuits en décembre 2023
10/10 Excellent
jeanney y
26 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
jeanney y
Réponse de Eric Cheng General Manager le 28 nov. 2023
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to note that you were very satisfied with your stay! We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager
10/10 Excellent
Chun Fai
26 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chun Fai
Séjour de 1 nuit en novembre 2023
Réponse de 总经理 Eric Cheng le 28 nov. 2023
尊敬的宾客,非常感谢您入住广州花都皇冠假日酒店,感谢您对酒店环境、员工服务以及地理位置的认可!酒店坐落于按中枢理念设计的白云机场空港经济圈的心脏区域,毗邻地铁9号线清塘站D出口,步行仅需一分钟,拥有优越的地理位置是我们酒店的特色。我们衷心期待您的再度光临!诚挚的谢意 总经理 Eric Cheng
8/10 Bien
Bernd
Voyage d’affaires
19 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sehr gut für Business, aber sehr nervige Liftmusik
Bernd
Séjour de 6 nuits en novembre 2023
Réponse de General Manager le 20 nov. 2023
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to note that you were very satisfied with your stay! At the same time, for the music problem you mentioned in the lift, we attach great importance to and has been feedback to the relevant departments. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager
10/10 Excellent
Juan, Pembroke Pine
2 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Juan
Séjour de 5 nuits en octobre 2023
Réponse de Eric Cheng, General Manager le 6 nov. 2023
Dear Guest, Thank you for taking time to share your valuable feedback with us. We are pleased to note that you were very satisfied with your stay! We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your highly recommendation and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager
10/10 Excellent
QIANG
15 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
QIANG
Séjour de 1 nuit en septembre 2023
8/10 Bien
Xiangyang
13 sept. 2023
Xiangyang
Séjour de 3 nuits en septembre 2023
10/10 Excellent
PO-YUAN
Voyage d’affaires
23 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great Stay and near Airport
PO-YUAN
Séjour de 1 nuit en août 2023
10/10 Excellent
LIQIN
Voyage en famille, Voyage en groupe
22 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
LIQIN
Séjour de 1 nuit en août 2023
10/10 Excellent
Tat Men
9 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tat Men
Séjour de 1 nuit en juillet 2023
10/10 Excellent
Georg
Voyage d’affaires
3 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Georg
Séjour de 1 nuit en juin 2023
10/10 Excellent
George
22 juin 2023
George
Séjour de 1 nuit en juin 2023
10/10 Excellent
Tat Men
18 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tat Men
Séjour de 3 nuits en mai 2023
10/10 Excellent
Juan, Guaynabo
1 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Juan
Séjour de 1 nuit en mai 2023
Réponse de 预订部 le 2 juin 2023
Dear Guest,Thank you for your stay at Crowne Plaza Guangzhou Huadu. Your visit and comments are our highest honor. It's a great joy for everyone of us to know that you've spent a good time in our hotel. In addition, thank you for your acknowledge of our service. We will persist our efforts in providing better and better service for you. Thank you again for your feedback and support and we look forward to welcoming you back in the near future.Sincerely,Eric ChengGeneral Manager
6/10 Satisfaisant
julissa del Carmen
Voyage d’affaires
28 mai 2023
Les points forts : Confort de la chambre
Buen hotel, pero personal no es atento .
julissa del Carmen
Séjour de 2 nuits en mai 2023
Réponse de 预订部 le 29 mai 2023
Dear Guest,Thank you for your stay at Crowne Plaza Guangzhou Huadu. We are sorry that the hotel service detail did not meet your requirements. We have provided your comments to the relevant department, and we will continue to improve our staff's service levels and spoken English in the future.Thank you again for your suggestion. We sincerely hope that this incident has not affected your impression of the hotel and look forward to your stay again! Sincerely, Eric Cheng General Manager
10/10 Excellent
Wojciech
Voyage d’affaires
25 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wojciech
Séjour de 2 nuits en mai 2023
8/10 Bien
yin
Voyage d’affaires
21 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
yin
Séjour de 1 nuit en février 2023
8/10 Bien
Peter
Voyage en famille
10 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place to stay
Peter
Séjour de 2 nuits en octobre 2022
Réponse de 预订部 le 18 oct. 2022
Dear Guest, Thanks for taking the time to share such a thorough review of your recent stay experience with us! We appreciate your detailed comments, as we use our guests' feedback to understand what we could improve to make their stays more enjoyable. Meanwhile, we are delighted to know that you enjoyed your stay with us and that our clean room made your stay experience more memorable. A positive guest review is something our staff takes great pride in. Thank you again and we look forward to your next stay with us in the near future.Sincerely,Eric ChengGeneral Manager
10/10 Excellent
JESUS
Voyage d’affaires
11 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Una vez más, una gran opción.
JESUS
Séjour de 1 nuit en décembre 2021
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
19 avr. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Vuelta a Crowne Plaza Guangzhou Huadu
Voyageur vérifié
Séjour de 1 nuit en avril 2021
8/10 Bien
Pok man
6 oct. 2020
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Pok man
Séjour de 3 nuits en septembre 2020
8/10 Bien
I lam
30 juil. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I lam
Séjour de 2 nuits en juillet 2020
10/10 Excellent
Nabil
Voyage d’affaires
25 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best hotel near the Guangzhou Airport
Nabil
Séjour de 1 nuit en janvier 2020
Réponse de Reservation Officer le 11 août 2020
Dear Guest, Thank you for taking time to share your feedback regarding your recent stay with us at Crowne Plaza Guangzhou Huadu. We are very glad to know that our nice property and equipped facilities helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future.
10/10 Excellent
Voyageur vérifié
17 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en janvier 2020
Réponse de Eric Cheng, General Manager le 20 janv. 2020
Dear Guest,
Thank you for taking time to share your feedback regarding your recent stay with us at Crowne Plaza Guangzhou Huadu.
We are very glad to know that our nice property and equipped facilities helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.
Thank you again for your feedback and support and we look forward to welcoming you back in the near future.
Sincerely,
Eric Cheng, General Manager
8/10 Bien
Voyageur vérifié
Voyage d’affaires, Voyage en couple
16 janv. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en janvier 2020
Réponse de 總經理 Eric Cheng le 20 janv. 2020
尊敬的賓客,非常感謝您入住廣州花都皇冠假日酒店,擁有優越的地理位置是我們酒店的特色,也是我們的優勢之一。我們酒店距離廣州白雲國際機場只有10分鐘車程,並有接駁巴士穿梭在機場與酒店之間,還設有花都區中心購物商場的穿梭巴士服務。目前地鐵9號線已經通行,酒店步行1分鐘即可到達清塘地鐵站D出口,便捷的交通給旅客帶來更優質的接駁服務。同時,酒店附近大型休閒娛樂商場即將開業,5分鐘即可步行至美食街。再次感謝您的下榻,期盼再次為您服務!誠摯的謝意 總經理 Eric Cheng
10/10 Excellent
Kwan Ching
Voyage en famille
5 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kwan Ching
Séjour de 2 nuits en décembre 2019
8/10 Bien
Guandong
4 janv. 2020
Guandong
Séjour de 1 nuit en décembre 2019