Avis
7,8
Bien
8,0/10
Propreté
7,6/10
Personnel et service
7,8/10
Équipements
8,0/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
2 sept. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de Buck Meadows Lodge Management le 5 sept. 2023
Dear Guest,First and foremost, I would like to thank you for taking the time to give us your positive ratings on your stay with us at Buck Meadows Lodge. We are glad to learn that your stay at our Groveland Hotel was good; however, we would love to know how we could've improved your experience. Please contact us to provide more details about your experience so we can continue improving our product and service.We look forward to having you back soon and hope to delight you with a superior experience during your next trip to the area.Kind Regards,Buck Meadows Lodge Management
8/10 Bien
alban
Voyage en famille
15 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
alban
Séjour de 2 nuits en juillet 2023
Réponse de Buck Meadows Lodge Management le 18 juil. 2023
Dear Alban,Thank you for sharing your feedback about your recent stay at our hotel. We're glad to hear that you enjoyed the restaurant located close to our property. Having convenient dining options nearby can enhance the overall experience for our guests, and we're pleased that it added to your satisfaction. We're also delighted to know that you found our hotel to be a quiet place. Providing a peaceful and relaxing environment is important, and we strive to ensure our guests have a restful stay.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind Regards,Buck Meadows Lodge Management
8/10 Bien
Estelle
25 juin 2023
Estelle
Séjour de 1 nuit en juin 2023
Réponse de Buck Meadows Lodge Management le 27 juin 2023
Dear Estelle,Thank you for your rating of 8/10! We appreciate your feedback and are glad you had a positive experience during your stay with us. We strive to provide excellent service and a comfortable stay for all our guests, and it's great to know that we met your expectations.We would love to have your company once again at Buck Meadows Lodge.Kind Regards,Buck Meadows Lodge Management
8/10 Bien
Guy
20 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Guy
Séjour de 1 nuit en avril 2023
Réponse de Buck Meadows Lodge Management le 11 mai 2023
Dear Guest,Thank you for the positive rating of your stay at Buck Meadows Lodge. It makes me happy to hear see you enjoyed your stay. We hope to be able to host you again soon at Buck Meadows Lodge!We always want our guests to have a memorable stay with us, so we hope to see you again soon and earn a perfect score.Kind Regards,Buck Meadows Lodge Management
8/10 Bien
Corinne
4 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Corinne
Séjour de 1 nuit en septembre 2022
6/10 Satisfaisant
Gulzar
22 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Gulzar
Séjour de 1 nuit en mai 2024
Réponse de Buck Meadows Lodge Management le 23 mai 2024
Dear Gulzar,It was an immense pleasure to host you at Buck Meadows Lodge, and we are thankful that you took the time to leave a review of your stay with us. We are sorry that the room you stayed in was not clean. We performed regular quality checks to clear rooms before check-in, but there was a lapse in our process. We are sorry for the other inconvenience you faced during your stay. Kind Regards,Buck Meadows Lodge Management
8/10 Bien
Jeanene, Grant Valkaria
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jeanene
Séjour de 1 nuit en mai 2024
Réponse de Buck Meadows Lodge Management le 23 mai 2024
Dear Jeanene,Thank you so much! Knowing that you enjoyed your time with us indeed makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area. Kind Regards,Buck Meadows Lodge Management
8/10 Bien
Richard
18 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Richard
Séjour de 4 nuits en mai 2024
Réponse de Buck Meadows Lodge Management le 23 mai 2024
Dear Richard, Thank you for sharing your experience. We sincerely apologize for the issues you encountered with the cobwebs and shower drain. Your feedback is crucial, and we will address these maintenance concerns immediately. We are also very sorry for the negative interaction you had with one of our staff members. This is not reflective of our commitment to excellent service. We will address this behavior with the individual to ensure it does not happen again. We appreciate your kind words about our other staff member and are glad you otherwise enjoyed your stay. We hope to have the opportunity to serve you better in the future. Kind Regards,Buck Meadows Lodge Management
10/10 Excellent
Omkar
Voyage en famille avec de jeunes enfants
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Omkar
Séjour de 2 nuits en mai 2024
Réponse de Buck Meadows Lodge Management le 23 mai 2024
Dear Omkar, Thank you for your kind review! We're thrilled to hear you enjoyed our proximity to Yosemite National Park and appreciated our play area and swimming pool for kids. It's great to know you also liked the restaurant next door. We strive to provide a comfortable and enjoyable stay for families, and your feedback encourages us to keep improving. We look forward to welcoming you back on your next visit to Yosemite! Kind Regards,Buck Meadows Lodge Management
10/10 Excellent
Omkar
Voyage en famille avec de jeunes enfants
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Omkar
Séjour de 1 nuit en mai 2024
Réponse de Buck Meadows Lodge Management le 17 mai 2024
Dear Omkar, We're thrilled to hear that you found our hotel conveniently located near the west entrance of Yosemite National Park! It's wonderful that you enjoyed our clean rooms, ample parking, and access to amenities like the swimming pool and kid's play area. Providing a comfortable and enjoyable stay for our guests is our top priority, and we're glad we could meet your expectations. Thank you for choosing our hotel, and we hope to welcome you back for another memorable visit soon! Kind Regards,Buck Meadows Lodge Management
10/10 Excellent
Christian
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christian
Séjour de 1 nuit en mai 2024
Réponse de Buck Meadows Lodge Management le 9 mai 2024
Dear Christian, We're thrilled to hear that you enjoyed our location and found your room to be very clean! Providing a comfortable and clean environment is our top priority, and we're glad we could meet your expectations. If there's anything else we can do to enhance your experience or if you have any feedback to share, please don't hesitate to let us know. We appreciate your stay with us and hope to welcome you back in the future for another great stay! Kind Regards,Buck Meadows Lodge Management
8/10 Bien
Peng, Hayward
Voyage en couple
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peng
Séjour de 1 nuit en avril 2024
Réponse de Buck Meadows Lodge Management le 7 mai 2024
Dear Peng, It's great to hear that you found the room to be spacious! We aim to provide comfortable accommodations for our guests, and we're glad that the size of the room met your needs. Thank you for choosing to stay with us, and we hope you enjoyed your overall experience. If there's anything else we can do to enhance your stay, please let us know! Kind Regards,Buck Meadows Lodge Management
10/10 Excellent
Douglas
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Douglas
Séjour de 1 nuit en mai 2024
Réponse de Buck Meadows Lodge Management le 6 mai 2024
Dear Douglas,Wow, thanks a lot for the PERFECT SCORE REVIEW! We are thrilled you had a great experience staying with us at Buck Meadows Lodge. We would love to host you again on your next visit to Buck Meadows Lodge. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Kind Regards,Buck Meadows Lodge Management
8/10 Bien
Dora or Aaron
Voyage en couple
21 avr. 2024
Les points forts : Propreté et personnel et service
Dora or Aaron
Séjour de 1 nuit en avril 2024
Réponse de Buck Meadows Lodge Management le 23 avr. 2024
Dear Dora, We're glad to hear that your check-in process was easy and that you found the room to be adequate for your one-night stay. However, we apologize for any inconvenience caused by the bright light outside your room and the noise from the fridge. Your feedback about the drapes and the fridge will be taken into consideration as we strive to improve our accommodations for future guests.Additionally, we apologize for any delays you experienced in the restaurant and appreciate your understanding. We're glad to hear that the staff was nice despite the slow service.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another stay in the future. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Kind Regards,Buck Meadows Lodge Management
6/10 Satisfaisant
Mayra, Largo
Voyage en couple
15 avr. 2024
Les points faibles : Propreté
Mayra
Séjour de 1 nuit en avril 2024
Réponse de Buck Meadows Lodge Management le 16 avr. 2024
Dear Mayra, We're glad to hear that you enjoyed the convenience of our location, the quality of our restaurant's food, and the amenities like the nearby gas station. However, we apologize for any shortcomings you experienced with our cleaning service. We strive to maintain high standards of cleanliness and attention to detail, and your feedback is invaluable for us to make improvements. We appreciate your honesty and will address this issue promptly to ensure a better experience for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future. Kind Regards,Buck Meadows Lodge Management
6/10 Satisfaisant
Mayra, Largo
Voyage en famille
14 avr. 2024
Mayra
Séjour de 2 nuits en avril 2024
Réponse de Buck Meadows Lodge Management le 16 avr. 2024
Dear Mayra, We're glad to hear that you enjoyed the convenience of our location, the quality of our restaurant's food, and the amenities like the nearby gas station. However, we apologize for any shortcomings you experienced with our cleaning service. We strive to maintain high standards of cleanliness and attention to detail, and your feedback is invaluable for us to make improvements. We appreciate your honesty and will address this issue promptly to ensure a better experience for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future. Kind Regards,Buck Meadows Lodge Management
8/10 Bien
Dan
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dan
Séjour de 2 nuits en avril 2024
Réponse de Buck Meadows Lodge Management le 12 avr. 2024
Dear Dan, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the layout of Room 611. Your feedback regarding the TV distance is valuable, and we'll take it into consideration for future room configurations. We strive to ensure all our guests have a comfortable and enjoyable stay, regardless of age or mobility. Please don't hesitate to reach out to our front desk for assistance or alternative accommodations that may better suit your needs. We appreciate your understanding and hope to welcome you back for a more comfortable experience. Kind Regards,Buck Meadows Lodge Management
4/10 Médiocre
Stephen
26 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stephen
Séjour de 2 nuits en mars 2024
Réponse de Buck Meadows Lodge Management le 1 avr. 2024
Dear Stephen,Thank you for taking the time to rate our hotel. Your stay at Buck Meadows Lodge didn't appear to be enjoyable. I wish you had addressed your concerns to our front desk staff while you were here. We go to great lengths to ensure our guests have a good time. However, this time, it appears that something was overlooked. It would be fantastic if you could contact us and tell us where we can improve. Kind Regards,Buck Meadows Lodge Management
10/10 Excellent
Alka
Voyage en famille
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alka
Séjour de 4 nuits en mars 2024
Réponse de Buck Meadows Lodge Management le 19 mars 2024
Dear Alka,Thank you for your feedback! We're glad you enjoyed your stay at our property and found it a convenient option near the park. Our team strives to provide a peaceful and comfortable environment for our guests, and we're pleased that you found it quiet. We apologize for any inconvenience regarding the lack of food options or nearby restaurants during the week. We understand the importance of dining options for our guests and will explore ways to improve.We hope to welcome you back again soon!Kind Regards,Buck Meadows Lodge Management
8/10 Bien
Carri
Voyage en famille, Voyage en couple
16 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carri
Séjour de 2 nuits en mars 2024
Réponse de Buck Meadows Lodge Management le 19 mars 2024
Dear Carii,Thank you for taking the time to write an outstanding review for our Groveland hotel. We're pleased to hear that our property manager was able to accommodate your request for a new room swiftly, and we apologize for any inconvenience caused by the noisy AC unit in your initial room. Your comfort is important to us, and we're glad you found the pillows in the new room more to your liking.Thank you for your understanding. We're delighted that you would consider staying with us again when our restaurant and bar are open. We look forward to welcoming you back during the season and providing an even more enjoyable experience. Kind Regards,Buck Meadows Lodge Management
10/10 Excellent
floyd
Voyage en famille, Voyage avec des animaux de compagnie
21 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
floyd
Séjour de 2 nuits en février 2024
Réponse de Buck Meadows Lodge Management le 26 févr. 2024
Dear Flyod,Thank you for choosing our quaint retreat near Yosemite. We're thrilled you appreciated the charm of our accommodations and the proximity to the breathtaking Yosemite National Park. Your positive feedback encourages us to continue providing a memorable experience.Your satisfaction is our priority, and we hope to welcome you back for another delightful stay. Kind Regards,Buck Meadows Lodge Management
6/10 Satisfaisant
Desiree
21 févr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
It was ok…
Desiree
Séjour de 2 nuits en février 2024
Réponse de Buck Meadows Lodge Management le 26 févr. 2024
Dear Desiree,Thank you for sharing your experience, and we genuinely apologize for the inconvenience you encountered during your stay. It's disheartening to learn about the oversight in cleanliness. We've addressed this with our housekeeping team to ensure such lapses are rectified promptly. We appreciate your patience in allowing us to address the issue swiftly. Your feedback about the pillows is duly noted, and we'll explore options for enhanced comfort. Despite the initial hiccups, we're glad your overall stay was decent.We value your input and hope to welcome you back for an improved and seamless experience. Kind Regards,Buck Meadows Lodge Management
8/10 Bien
Adrian
14 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Adrian
Séjour de 3 nuits en février 2024
Réponse de Buck Meadows Lodge Management le 20 févr. 2024
Dear Adrian,Thank you for sharing your thoughts on your recent stay. We're pleased to hear that you found our location convenient and the room is clean and in good condition. While striving for excellence, we understand there's always room for improvement. Your feedback is valuable, and we appreciate your honesty. If there are specific areas where you feel we can enhance the experience to make it more memorable, we'd love to hear your suggestions. We look forward to the opportunity to exceed your expectations in the future. Kind Regards,Buck Meadows Lodge Management
10/10 Excellent
Thomas, Seattle
Voyage avec des animaux de compagnie
8 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thomas
Séjour de 1 nuit en février 2024
Réponse de Buck Meadows Lodge Management le 9 févr. 2024
Dear Thomas,Thank you so much for your lovely review! We sincerely appreciate your feedback. We're delighted that our lodging served as a convenient and reasonable launching pad for your Yosemite adventure! Providing clear communication and a dog-friendly environment are priorities for us, and we're thrilled that you found our accommodations to be the best for your needs. It's fantastic that your experience with us contributed positively to the start of your off-season adventure, and we look forward to welcoming you back for future visits.We appreciate your kind words and the opportunity to host you again!Kind Regards,Buck Meadows Lodge Management
2/10 Horrible
Arianna
Voyage en couple
2 févr. 2024
Les points faibles : Personnel et service
Arianna
Réponse de Buck Meadows Lodge Management le 6 févr. 2024
Dear Ariana,It is apparent from your review that you did not have a good stay at our Groveland hotel. We apologize for any inconvenience and frustration you experienced with the difficulty in rescheduling, especially during challenging weather conditions. Your feedback is important, and we understand the impact of such situations on our guests. We are actively reviewing our policies to ensure more flexibility during exceptional circumstances. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.Thank you for bringing this to our attention.Kind Regards,Buck Meadows Lodge Management
6/10 Satisfaisant
Jenefer
Voyage d’affaires
26 janv. 2024
Les points faibles : Personnel et service
Jenefer
Séjour de 1 nuit en janvier 2024
Réponse de Buck Meadows Lodge Management le 30 janv. 2024
Dear Jenefer,First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at Buck Meadows Lodge. We are glad to learn that your stay at our Buck Meadows Lodge Hotel was good; however, we would love to know how we could've improved your experience. Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.I hope you will give us another chance to serve you much better in the future.Kind Regards,Buck Meadows Lodge Management
10/10 Excellent
Cara
20 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cara
Séjour de 1 nuit en janvier 2024
Réponse de Buck Meadows Lodge Management le 23 janv. 2024
Dear Cara,We are incredibly grateful that you took the time to leave us an All-Star review. We're delighted you had a great stay during your visit to Yosemite! It's fantastic that our location was just a short drive to the valley, and it worked well for you. We're pleased to offer convenient dining options right next door to enhance your overall experience.Thank you for choosing us, and we hope to welcome you back for another enjoyable stay on your future Yosemite adventures!Kind Regards,Buck Meadows Lodge Management
8/10 Bien
Mayra
Voyage en groupe
16 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Mayra
Séjour de 1 nuit en janvier 2024
Réponse de Buck Meadows Lodge Management le 18 janv. 2024
Dear Mayra,Thank you for staying with us when you visited Buck Meadows Lodge. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Buck Meadows Lodge!It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to Groveland.Kind Regards,Buck Meadows Lodge Management
2/10 Horrible
Harpreet
9 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Harpreet
Séjour de 1 nuit en janvier 2024
Réponse de Buck Meadows Lodge Management le 10 janv. 2024
Dear Harpreet,It is apparent from your review that you did not have a good stay at our hotel. I am deeply disappointed to learn about your recent stay at Buck Meadows Lodge. I wish you had told our staff about your problems when you were here; we could have fixed them. Please accept my sincerest apologies.Groveland hotel. Once again, please accept our sincere apologies for your experience.Kind Regards,Buck Meadows Lodge Management
4/10 Médiocre
Maya
Voyage en groupe, Voyage d’affaires
8 janv. 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Maya
Séjour de 1 nuit en janvier 2024
Réponse de Buck Meadows Lodge Management le 10 janv. 2024
Dear Maya,Thank you for letting us know about your experience at Buck Meadows Lodge. I'm genuinely sorry to hear about the challenges you faced during your stay. It's disappointing to learn about the unresponsiveness to your request for a heater and the inappropriate handling of the situation. Additionally, encountering rudeness and discriminatory behavior is unacceptable and not reflective of the standards we uphold. Please accept our sincerest apologies for the inconvenience and discomfort you experienced. Your feedback is taken seriously, and we'll investigate these matters promptly to ensure appropriate actions are taken to address the issues raised. Discrimination has no place in our establishment, and we'll take necessary steps to prevent such behavior. We understand your decision not to return, but we sincerely hope you'll consider giving us another chance to provide you with the quality service and respect every guest deserves. Your comfort and satisfaction are important to us, and we would appreciate the opportunity to make things right. Furthermore, we apologize for your experience and hope you will allow us to restore your confidence in our business on a future visit.Kind Regards,Buck Meadows Lodge Management
10/10 Excellent
Molly
Voyage en couple
11 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Molly
Séjour de 1 nuit en décembre 2023
Réponse de Buck Meadows Lodge Management le 18 déc. 2023
Dear Molly,Thank you for sharing your recent experience with us. We apologize for the inconvenience you faced in reaching our front desk regarding your late check-in. Your feedback is crucial, and we'll make necessary adjustments to ensure smoother communication channels for future guests. We're delighted that despite this challenge, you found everything else great and enjoyed the warm hospitality of our friendly host. Your kind words mean a lot to us and motivate us to continuously provide exceptional service.We appreciate your understanding and hope to welcome you back soon for another wonderful stay.Kind Regards,Buck Meadows Lodge Management
10/10 Excellent
Nicolas
6 déc. 2023
Nicolas
Séjour de 3 nuits en décembre 2023
Réponse de Buck Meadows Lodge Management le 12 déc. 2023
Dear Nicolas,We are always pleased to receive feedback from our guests about their stays with us at Buck Meadows Lodge, and we are delighted with your perfect score rating - thank you very much. We would love to host you again on your next visit to Buck Meadows Lodge. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!It is an honor for us when our guests are extremely satisfied with our hospitality. We can't wait to host you again at Buck Meadows Lodge soon.Kind Regards,Buck Meadows Lodge Management
8/10 Bien
JOHN
Voyage en famille
28 nov. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
JOHN
Séjour de 1 nuit en novembre 2023
Réponse de Buck Meadows Lodge Management le 29 nov. 2023
Dear JOHN,Thank you for sharing your recent experience at our property. We're glad you found your room clean and well-appointed, reflecting a sense of luxury that exceeded your expectations. Regarding the security deposit, we apologize for any surprise or inconvenience caused. We understand the importance of transparent communication and will make this policy clearer during the booking process. Regarding our pet policy, we regret any confusion caused. We appreciate your understanding and assure you that we will review our communication methods to avoid any discrepancies in the future. We're delighted you enjoyed the nearby restaurant and appreciate your patience with our check-in process.We value your insights and hope to have the opportunity to welcome you back for an improved experience that truly reflects our commitment to exceptional hospitality.Kind Regards,Buck Meadows Lodge Management
6/10 Satisfaisant
Alessandro
Voyage en famille
26 nov. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Alessandro
Séjour de 1 nuit en novembre 2023
Réponse de Buck Meadows Lodge Management le 29 nov. 2023
Dear Alessandro,Thank you for taking the time to provide feedback on your recent stay. We deeply apologize for the disappointing experience you encountered with our front desk staff. Please know that this does not align with the high standards of service we aim to provide. We truly value your input and will address this matter internally to ensure that all our team members are consistently welcoming, helpful, and accommodating to our guests' needs. Your comfort and satisfaction are of utmost importance to us, and we regret that we fell short during your arrival.We sincerely hope you'll give us another opportunity to exceed your expectations and provide you with the exceptional service and warm hospitality that we're known for.Kind Regards,Buck Meadows Lodge Management
10/10 Excellent
Parijat
Voyage en famille avec de jeunes enfants
25 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Parijat
Séjour de 1 nuit en novembre 2023
Réponse de Buck Meadows Lodge Management le 29 nov. 2023
Dear Parijat,Thank you for sharing your experience! We're delighted to hear that you found our hotel nestled in the woods beautiful. Our serene location offers a tranquil escape from the hustle and bustle of everyday life, allowing guests to connect with nature while enjoying our exceptional amenities. We take pride in providing a rejuvenating stay amidst picturesque surroundings. Whether it's exploring the trails or simply relaxing by the fireplace, we strive to create memorable experiences for our guests.We hope to welcome you back for another peaceful retreat in the future!Kind Regards,Buck Meadows Lodge Management
10/10 Excellent
Virginia, Huntington park
Voyage en couple
25 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Virginia
Séjour de 2 nuits en novembre 2023
Réponse de Buck Meadows Lodge Management le 28 nov. 2023
Dear Virginia,Thank you so much for your lovely review! We sincerely appreciate your feedback. That sounds wonderful! Being close to Yosemite National Park is a fantastic advantage, allowing easy access to the natural beauty and attractions of the area. Additionally, having a good restaurant on the property for convenience is a great perk, making your stay even more enjoyable. We're thrilled that you found our location and amenities convenient and hope you had a fantastic time exploring Yosemite and enjoying your stay with us.We look forward to hosting you again soon for another enriching stay on your next trip to Buck Meadows Lodge.Kind Regards,Buck Meadows Lodge Management
10/10 Excellent
Jessica
24 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jessica
Séjour de 1 nuit en novembre 2023
Réponse de Buck Meadows Lodge Management le 28 nov. 2023
Dear Jessica,Thank you for your kind words! We're delighted to hear that you had a pleasant and hospitable experience during your stay with us. Our aim is to ensure that every guest feels welcomed and well taken care of. We look forward to welcoming you back for another great experience!Kind Regards,Buck Meadows Lodge Management
10/10 Excellent
LeeAnne
Voyage en groupe
23 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
LeeAnne
Séjour de 1 nuit en novembre 2023
Réponse de Buck Meadows Lodge Management le 24 nov. 2023
Dear LeeAnne,Thank you for staying with us and sharing your wonderful experience! We are thrilled to hear that your first stay was fantastic. It's delightful to know that you found our rooms clean and comfortable and our staff polite. Your kind words are truly appreciated, and we're thrilled to hear that you plan on returning.We look forward to welcoming you back and ensuring your next stay is as enjoyable as the first.Kind Regards,Buck Meadows Lodge Management
6/10 Satisfaisant
Gao
13 nov. 2023
Les points faibles : Personnel et service
Gao
Séjour de 1 nuit en novembre 2023
Réponse de Buck Meadows Lodge Management le 15 nov. 2023
Dear Gao,Thank you for sharing your experience with us. We regret that the service and rooms did not meet your expectations during your stay in the mountain motels. We strive to ensure that all aspects of our guests' experience exceed their expectations, and we apologize for falling short in your case. On a brighter note, we're pleased that the small dining hall adjacent to our establishment surprised you positively. We're glad that you found something enjoyable during your visit. Your feedback is important; we'll use it to make necessary improvements to enhance our services and accommodations. We hope that despite this experience, you might consider giving us another opportunity to provide you with a more satisfactory stay in the future.Kind Regards,Buck Meadows Lodge Management
10/10 Excellent
David
Voyage en famille, Voyage avec des animaux de compagnie
8 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en novembre 2023
Réponse de Buck Meadows Lodge Management le 9 nov. 2023
Dear David,We are always pleased to receive feedback from our guests about their stays with us at Buck Meadows Lodge, and we are delighted with your perfect score rating and comments - thank you very much. Thank you for your review of the cabins in the back! We're delighted to hear that you had a quiet and enjoyable stay and appreciated the porch, spacious mini fridge, and the lovely view from the far window. It's great to know you had a nice, hot shower and enjoyed the breakfast at the Lucky Buck restaurant. Your positive feedback is much appreciated, and we hope to welcome you back for another wonderful stay in the future. It is an honor for us when our guests are extremely satisfied with our hospitality. We can't wait to host you again at Buck Meadows Lodge, soon.Kind Regards,Buck Meadows Lodge Management
10/10 Excellent
Laura
1 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
get a away to the park
Laura
Séjour de 2 nuits en octobre 2023
Réponse de Buck Meadows Lodge Management le 3 nov. 2023
Dear Laura,Wow! Thank you so much for writing us a PERFECT SCORE REVIEW! We're thrilled to hear that you loved your visit to the park and had a great experience at our hotel. It's wonderful to know that you enjoyed the dining, the service, and the friendly staff. Making you feel like a local is what we strive for, and we're glad you felt comfortable in your room. We appreciate your positive feedback and are delighted to hear that you'd choose to stay with us again.We look forward to welcoming you back for another enjoyable visit in the future.Kind Regards,Buck Meadows Lodge Management
8/10 Bien
Niall
30 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Niall
Séjour de 1 nuit en octobre 2023
Réponse de Buck Meadows Lodge Management le 2 nov. 2023
Dear Niall,Thank you so much for the positive ratings! Knowing that you enjoyed your time with us indeed makes our day. We truly appreciate your positive rating and hope you will stay with us next time you visit Buck Meadows Lodge.Thanks again for staying with us, and kindly do recommend us to anyone visiting Groveland.Kind Regards,Buck Meadows Lodge Management
8/10 Bien
osvaldo
Voyage en famille
25 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
osvaldo
Séjour de 1 nuit en octobre 2023
Réponse de Buck Meadows Lodge Management le 30 oct. 2023
Dear Osvaldo,Thank you for taking the time to share your positive feedback. We're thrilled to hear that you found our hotel to be a good, clean place. Providing a clean and comfortable environment is our top priority, and we're delighted you had a pleasant stay.We look forward to welcoming you back in the future. Thanks again for staying with us, and kindly do recommend us to anyone visiting Groveland.Kind Regards,Buck Meadows Lodge Management
6/10 Satisfaisant
Kevin
Voyage en couple
25 oct. 2023
Les points faibles : Personnel et service
Kevin
Séjour de 2 nuits en octobre 2023
Réponse de Buck Meadows Lodge Management le 27 oct. 2023
Dear Kevin,First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at Buck Meadows Lodge. We apologize for any inconvenience you experienced due to the undisclosed amenity fee of 5 per day. We understand the importance of transparency in pricing, and your feedback is valuable to us. We will review our communication procedures to ensure that all fees are properly disclosed to guests before arrival.Thank you for bringing this to our attention, and we hope that despite this issue, you had an otherwise satisfactory stay. Your input helps us make improvements to serve our guests better.Kind Regards,Buck Meadows Lodge Management
10/10 Excellent
Sandra K
23 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great motel
Sandra K
Séjour de 1 nuit en octobre 2023
Réponse de Buck Meadows Lodge Management le 27 oct. 2023
Dear Sandra,Thank you so much for the PERFECT SCORE REVIEW! We're thrilled to hear that you had a great experience at our motel! It's fantastic to know that you found the room very clean and well-maintained, and the fresh scent was a nice touch. We're delighted that everything in your room was in excellent working order. The nearby restaurant and cafe with great food certainly added to your stay, and it's wonderful to hear that check-in was easy. Being close to Yosemite is a fantastic benefit. We look forward to welcoming you back for another outstanding stay in the future.Thank you for choosing our motel.Kind Regards,Buck Meadows Lodge Management
10/10 Excellent
Kevin
23 oct. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Kevin
Séjour de 1 nuit en septembre 2023
Réponse de Buck Meadows Lodge Management le 27 oct. 2023
Dear Kevin,Thank you for the PERFECT SCORE review and detailed feedback about your stay! It's great to hear that you had a satisfying stay at our cool private cottage and that the restaurant next door added to your overall experience. We appreciate your feedback, and we're delighted that you had an enjoyable time during your visit. If you have any more comments or if there's anything specific you loved about your stay, feel free to share. We look forward to welcoming you back for another beautiful experience in the future.Thank you for choosing our accommodation.Kind Regards,Buck Meadows Lodge Management
2/10 Horrible
Voyageur vérifié
18 oct. 2023
Les points faibles : Personnel et service et confort de la chambre
BEWARE! Rude, Hidden Charges, No Comforter, Bugs
Voyageur vérifié
Séjour de 1 nuit en octobre 2023
Réponse de Buck Meadows Lodge Management le 19 oct. 2023
Dear Guest,We are deeply sorry for the multiple issues you encountered during your stay at our hotel. Your feedback highlights areas that require immediate attention, and we appreciate you bringing them to our attention. The absence of a comforter, the loud AC/heater unit, the open window with missing screens, and the handling of your pet-free request are all inexcusable, and we apologize for the inconvenience you experienced. We will investigate these issues to ensure they are not repeated for future guests. Regarding the hidden "amenities fee," we sincerely apologize for any confusion or misunderstanding. We will review our communication processes to ensure transparency in our charges. We are also disappointed to hear about your experience with our front desk staff, specifically Manny. We will address this matter internally to ensure a more accommodating approach to guest concerns.Thank you for choosing our hotel and for sharing your concerns.Kind Regards,Buck Meadows Lodge Management
4/10 Médiocre
Pamela
17 oct. 2023
Pamela
Séjour de 1 nuit en octobre 2023
Réponse de Buck Meadows Lodge Management le 7 nov. 2023
Dear Pamela,Please accept my sincerest apologies for your experience at our hotel. We would love to know how we could have improved your stay. We are sorry for any inconvenience you faced. Our goal at Buck Meadows Lodge is to provide the best lodging experience in Buck Meadows Lodge, and it looks like we failed to meet that mark. It would be constructive if you could contact us and provide more context and feedback so we can improve.We take your feedback seriously and are working to improve our product and services, so thank you again for your ratings.Kind Regards,Buck Meadows Lodge Management
8/10 Bien
James
3 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
James
Séjour de 1 nuit en septembre 2023
Réponse de Buck Meadows Lodge Management le 5 oct. 2023
Dear James,Thanks for the positive ratings regarding your stay at Buck Meadows Lodge. Knowing that you enjoyed your time with us indeed makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Buck Meadows Lodge.We would love to have your company once again at Buck Meadows Lodge.Kind Regards,Buck Meadows Lodge Management
10/10 Excellent
scott
3 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yosemite
scott
Séjour de 1 nuit en septembre 2023
Réponse de Buck Meadows Lodge Management le 5 oct. 2023
Dear Scott,Thank you for your brief yet positive review! We're thrilled you found our accommodations very comfortable and appreciated our proximity to restaurants. Your satisfaction is our priority, and we hope you had a great stay with us. If you have any additional feedback or if there's anything we can improve for your future visits, please feel free to let us know. It is an honor for us when our guests are extremely satisfied with our hospitality. We can't wait to host you again at Buck Meadows Lodge soon.Kind Regards,Buck Meadows Lodge Management