Extérieur

Avis sur Buck Meadows Lodge

2.5 out of 5
Buck Meadows Lodge
7649 Highway 120, Groveland, CA

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 57 avis sur 149." "
Note des voyageurs de 8 (Bien), d’après 48 avis sur 149." "
Note des voyageurs de 6 (Satisfaisant), d’après 22 avis sur 149." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 149." "
Note des voyageurs de 2 (Horrible), d’après 11 avis sur 149." "

8,0/10

Propreté

7,6/10

Personnel et service

7,8/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de Buck Meadows Lodge Management le 5 sept. 2023
Dear Guest,First and foremost, I would like to thank you for taking the time to give us your positive ratings on your stay with us at Buck Meadows Lodge. We are glad to learn that your stay at our Groveland Hotel was good; however, we would love to know how we could've improved your experience. Please contact us to provide more details about your experience so we can continue improving our product and service.We look forward to having you back soon and hope to delight you with a superior experience during your next trip to the area.Kind Regards,Buck Meadows Lodge Management

8/10 Bien

alban

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Like the restaurant close to the hotzl and the quite place
Séjour de 2 nuits en juillet 2023
Réponse de Buck Meadows Lodge Management le 18 juil. 2023
Dear Alban,Thank you for sharing your feedback about your recent stay at our hotel. We're glad to hear that you enjoyed the restaurant located close to our property. Having convenient dining options nearby can enhance the overall experience for our guests, and we're pleased that it added to your satisfaction. We're also delighted to know that you found our hotel to be a quiet place. Providing a peaceful and relaxing environment is important, and we strive to ensure our guests have a restful stay.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind Regards,Buck Meadows Lodge Management

8/10 Bien

Estelle

Séjour de 1 nuit en juin 2023
Réponse de Buck Meadows Lodge Management le 27 juin 2023
Dear Estelle,Thank you for your rating of 8/10! We appreciate your feedback and are glad you had a positive experience during your stay with us. We strive to provide excellent service and a comfortable stay for all our guests, and it's great to know that we met your expectations.We would love to have your company once again at Buck Meadows Lodge.Kind Regards,Buck Meadows Lodge Management

8/10 Bien

Guy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2023
Réponse de Buck Meadows Lodge Management le 11 mai 2023
Dear Guest,Thank you for the positive rating of your stay at Buck Meadows Lodge. It makes me happy to hear see you enjoyed your stay. We hope to be able to host you again soon at Buck Meadows Lodge!We always want our guests to have a memorable stay with us, so we hope to see you again soon and earn a perfect score.Kind Regards,Buck Meadows Lodge Management

8/10 Bien

Corinne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2022

6/10 Satisfaisant

Gulzar

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Bathrooms and Mattress were not clean
Séjour de 1 nuit en mai 2024
Réponse de Buck Meadows Lodge Management le 23 mai 2024
Dear Gulzar,It was an immense pleasure to host you at Buck Meadows Lodge, and we are thankful that you took the time to leave a review of your stay with us.  We are sorry that the room you stayed in was not clean. We performed regular quality checks to clear rooms before check-in, but there was a lapse in our process. We are sorry for the other inconvenience you faced during your stay. Kind Regards,Buck Meadows Lodge Management

8/10 Bien

Jeanene, Grant Valkaria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Buck Meadows Lodge Management le 23 mai 2024
Dear Jeanene,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area. Kind Regards,Buck Meadows Lodge Management

8/10 Bien

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
There were a couple of things that should be brought to management attention. First, there were huge cobwebs along side the bed at the ceiling. Second, after the first day (of a four day stay) the shower drain wasn't draining properly. Now you could ask why we didn't bring these things to management attention immediately. Well, we would have if we hadn't had a terrible and inhospitable interaction with a male employee. After checking in with a delightful & super professional female employee the first evening we went back to the office the next day to simple ask where the closest gas station was and was meant with the afore mentioned male whose behavior could only be described as borderline angry & hostile, as if we were bothering him with our inconvenient questions. He barely answered our question as if he couldn't be bother. We came away wondering why this guy was in the hospitality business because his behavior tainted what was otherwise a very nice stay.
Séjour de 4 nuits en mai 2024
Réponse de Buck Meadows Lodge Management le 23 mai 2024
Dear Richard, Thank you for sharing your experience. We sincerely apologize for the issues you encountered with the cobwebs and shower drain. Your feedback is crucial, and we will address these maintenance concerns immediately. We are also very sorry for the negative interaction you had with one of our staff members. This is not reflective of our commitment to excellent service. We will address this behavior with the individual to ensure it does not happen again. We appreciate your kind words about our other staff member and are glad you otherwise enjoyed your stay. We hope to have the opportunity to serve you better in the future. Kind Regards,Buck Meadows Lodge Management

10/10 Excellent

Omkar

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to Yosemite National Park. Lovely play area and swimming pool for kids. A nice restaurant next door.
Séjour de 2 nuits en mai 2024
Réponse de Buck Meadows Lodge Management le 23 mai 2024
Dear Omkar, Thank you for your kind review! We're thrilled to hear you enjoyed our proximity to Yosemite National Park and appreciated our play area and swimming pool for kids. It's great to know you also liked the restaurant next door. We strive to provide a comfortable and enjoyable stay for families, and your feedback encourages us to keep improving. We look forward to welcoming you back on your next visit to Yosemite! Kind Regards,Buck Meadows Lodge Management

10/10 Excellent

Omkar

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Conveniently located near the west entrance of Yosemite National Park. Clean rooms, plenty of parking, access to swimming pool and kid's play area.
Séjour de 1 nuit en mai 2024
Réponse de Buck Meadows Lodge Management le 17 mai 2024
Dear Omkar, We're thrilled to hear that you found our hotel conveniently located near the west entrance of Yosemite National Park! It's wonderful that you enjoyed our clean rooms, ample parking, and access to amenities like the swimming pool and kid's play area. Providing a comfortable and enjoyable stay for our guests is our top priority, and we're glad we could meet your expectations. Thank you for choosing our hotel, and we hope to welcome you back for another memorable visit soon! Kind Regards,Buck Meadows Lodge Management

10/10 Excellent

Christian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed the location. Very clean room!
Séjour de 1 nuit en mai 2024
Réponse de Buck Meadows Lodge Management le 9 mai 2024
Dear Christian, We're thrilled to hear that you enjoyed our location and found your room to be very clean! Providing a comfortable and clean environment is our top priority, and we're glad we could meet your expectations. If there's anything else we can do to enhance your experience or if you have any feedback to share, please don't hesitate to let us know. We appreciate your stay with us and hope to welcome you back in the future for another great stay! Kind Regards,Buck Meadows Lodge Management

8/10 Bien

Peng, Hayward

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room is very large.
Séjour de 1 nuit en avril 2024
Réponse de Buck Meadows Lodge Management le 7 mai 2024
Dear Peng, It's great to hear that you found the room to be spacious! We aim to provide comfortable accommodations for our guests, and we're glad that the size of the room met your needs. Thank you for choosing to stay with us, and we hope you enjoyed your overall experience. If there's anything else we can do to enhance your stay, please let us know! Kind Regards,Buck Meadows Lodge Management

10/10 Excellent

Douglas

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fine
Séjour de 1 nuit en mai 2024
Réponse de Buck Meadows Lodge Management le 6 mai 2024
Dear Douglas,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled you had a great experience staying with us at Buck Meadows Lodge.  We would love to host you again on your next visit to Buck Meadows Lodge.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Kind Regards,Buck Meadows Lodge Management

8/10 Bien

Dora or Aaron

Voyage en couple
Les points forts : Propreté et personnel et service
Great for 1 nite stay. Checkin was easy, room small but adequate. Only issue was the bright light outside our room. Drapes not full enough to stop light from coming in. Fridge was loud so unplugged it. Restaurant was busy so slow service but staff was nice.
Séjour de 1 nuit en avril 2024
Réponse de Buck Meadows Lodge Management le 23 avr. 2024
Dear Dora, We're glad to hear that your check-in process was easy and that you found the room to be adequate for your one-night stay. However, we apologize for any inconvenience caused by the bright light outside your room and the noise from the fridge. Your feedback about the drapes and the fridge will be taken into consideration as we strive to improve our accommodations for future guests.Additionally, we apologize for any delays you experienced in the restaurant and appreciate your understanding. We're glad to hear that the staff was nice despite the slow service.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another stay in the future. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Kind Regards,Buck Meadows Lodge Management

6/10 Satisfaisant

Mayra, Largo

Voyage en couple
Les points faibles : Propreté
I arrived on the 12th and stayed until April 15th with my husband. If you need towels, coffee, blankets, etc. you should go to the reception, it is only open until 10 pm so there should be no problem after that time, the cleaning It's not the best thing about them. The bathroom hygiene left a lot to be desired. I wrote them an email and sent them photos and I'm still waiting for their response. I paid $557 for 3 nights, thinking it could be a cozy and clean room from what I saw in the photos but if you can look for a better option for a portion of money do it, it is 45 minutes from Yosemite, and it has a gas service station super close, it has a restaurant in the front, very good service and the food is fresh and feel like at home.
Séjour de 1 nuit en avril 2024
Réponse de Buck Meadows Lodge Management le 16 avr. 2024
Dear Mayra, We're glad to hear that you enjoyed the convenience of our location, the quality of our restaurant's food, and the amenities like the nearby gas station. However, we apologize for any shortcomings you experienced with our cleaning service. We strive to maintain high standards of cleanliness and attention to detail, and your feedback is invaluable for us to make improvements. We appreciate your honesty and will address this issue promptly to ensure a better experience for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future. Kind Regards,Buck Meadows Lodge Management

6/10 Satisfaisant

Mayra, Largo

Voyage en famille
The property is well located, it has a Restaurant with very good food with a taste of home and a gas station that is very good. The cleaning service leaves something to be desired. It could be better, you should pay attention to detail, there are better options for a little more money.
Séjour de 2 nuits en avril 2024
Réponse de Buck Meadows Lodge Management le 16 avr. 2024
Dear Mayra, We're glad to hear that you enjoyed the convenience of our location, the quality of our restaurant's food, and the amenities like the nearby gas station. However, we apologize for any shortcomings you experienced with our cleaning service. We strive to maintain high standards of cleanliness and attention to detail, and your feedback is invaluable for us to make improvements. We appreciate your honesty and will address this issue promptly to ensure a better experience for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future. Kind Regards,Buck Meadows Lodge Management

8/10 Bien

Dan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Romm 611 is long. Tv is 23' away from head of te bed. If your older, a little difficult to see.
Séjour de 2 nuits en avril 2024
Réponse de Buck Meadows Lodge Management le 12 avr. 2024
Dear Dan, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the layout of Room 611. Your feedback regarding the TV distance is valuable, and we'll take it into consideration for future room configurations. We strive to ensure all our guests have a comfortable and enjoyable stay, regardless of age or mobility. Please don't hesitate to reach out to our front desk for assistance or alternative accommodations that may better suit your needs. We appreciate your understanding and hope to welcome you back for a more comfortable experience. Kind Regards,Buck Meadows Lodge Management

4/10 Médiocre

Stephen

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Buck Meadows Lodge Management le 1 avr. 2024
Dear Stephen,Thank you for taking the time to rate our hotel. Your stay at Buck Meadows Lodge didn't appear to be enjoyable. I wish you had addressed your concerns to our front desk staff while you were here. We go to great lengths to ensure our guests have a good time. However, this time, it appears that something was overlooked. It would be fantastic if you could contact us and tell us where we can improve. Kind Regards,Buck Meadows Lodge Management

10/10 Excellent

Alka

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall property was great. Nearest option to stay other than staying in park. Very quiet. Not any option for food or near by restaurants during the week.
Séjour de 4 nuits en mars 2024
Réponse de Buck Meadows Lodge Management le 19 mars 2024
Dear Alka,Thank you for your feedback! We're glad you enjoyed your stay at our property and found it a convenient option near the park. Our team strives to provide a peaceful and comfortable environment for our guests, and we're pleased that you found it quiet. We apologize for any inconvenience regarding the lack of food options or nearby restaurants during the week. We understand the importance of dining options for our guests and will explore ways to improve.We hope to welcome you back again soon!Kind Regards,Buck Meadows Lodge Management

8/10 Bien

Carri

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had to move rooms because the AC unit was so loud we could not sleep. The property manager was very accommodating to get us a new room without hesitation. The pillows in the first room were horrible and flat as a pancake. The new room all the pillows were much better. Would stay again when it’s in season and the restaurant and bar are open.
Séjour de 2 nuits en mars 2024
Réponse de Buck Meadows Lodge Management le 19 mars 2024
Dear Carii,Thank you for taking the time to write an outstanding review for our Groveland hotel. We're pleased to hear that our property manager was able to accommodate your request for a new room swiftly, and we apologize for any inconvenience caused by the noisy AC unit in your initial room. Your comfort is important to us, and we're glad you found the pillows in the new room more to your liking.Thank you for your understanding. We're delighted that you would consider staying with us again when our restaurant and bar are open. We look forward to welcoming you back during the season and providing an even more enjoyable experience. Kind Regards,Buck Meadows Lodge Management

10/10 Excellent

floyd

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quaint little place close to Yosemite
Séjour de 2 nuits en février 2024
Réponse de Buck Meadows Lodge Management le 26 févr. 2024
Dear Flyod,Thank you for choosing our quaint retreat near Yosemite. We're thrilled you appreciated the charm of our accommodations and the proximity to the breathtaking Yosemite National Park. Your positive feedback encourages us to continue providing a memorable experience.Your satisfaction is our priority, and we hope to welcome you back for another delightful stay. Kind Regards,Buck Meadows Lodge Management

6/10 Satisfaisant

Desiree

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
It was ok…
There was leftover lingerie from a previous guest in one of the drawers and there was hair and holes in the sheets. I had to call to the front desk for them to come clean only about 30 minutes after I checked in. The pillows weren’t that comfy but overall a decent stay.
Séjour de 2 nuits en février 2024
Réponse de Buck Meadows Lodge Management le 26 févr. 2024
Dear Desiree,Thank you for sharing your experience, and we genuinely apologize for the inconvenience you encountered during your stay. It's disheartening to learn about the oversight in cleanliness. We've addressed this with our housekeeping team to ensure such lapses are rectified promptly. We appreciate your patience in allowing us to address the issue swiftly. Your feedback about the pillows is duly noted, and we'll explore options for enhanced comfort. Despite the initial hiccups, we're glad your overall stay was decent.We value your input and hope to welcome you back for an improved and seamless experience. Kind Regards,Buck Meadows Lodge Management

8/10 Bien

Adrian

Les points forts : Propreté et infrastructures et conditions de l’hébergement
The location is convenient, the room was in good condition and clean, but nothing spectacular.
Séjour de 3 nuits en février 2024
Réponse de Buck Meadows Lodge Management le 20 févr. 2024
Dear Adrian,Thank you for sharing your thoughts on your recent stay. We're pleased to hear that you found our location convenient and the room is clean and in good condition. While striving for excellence, we understand there's always room for improvement. Your feedback is valuable, and we appreciate your honesty. If there are specific areas where you feel we can enhance the experience to make it more memorable, we'd love to hear your suggestions. We look forward to the opportunity to exceed your expectations in the future. Kind Regards,Buck Meadows Lodge Management

10/10 Excellent

Thomas, Seattle

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was looking for a convenient, reasonable launching pad for Yosemite. Everything was well communicated, from start to finish, and for honest lodging that was dog-friendly, this was by far the best. This was in the off-season, and was a great place to start the adventure. We will be back!
Séjour de 1 nuit en février 2024
Réponse de Buck Meadows Lodge Management le 9 févr. 2024
Dear Thomas,Thank you so much for your lovely review! We sincerely appreciate your feedback. We're delighted that our lodging served as a convenient and reasonable launching pad for your Yosemite adventure! Providing clear communication and a dog-friendly environment are priorities for us, and we're thrilled that you found our accommodations to be the best for your needs. It's fantastic that your experience with us contributed positively to the start of your off-season adventure, and we look forward to welcoming you back for future visits.We appreciate your kind words and the opportunity to host you again!Kind Regards,Buck Meadows Lodge Management

2/10 Horrible

Arianna

Voyage en couple
Les points faibles : Personnel et service
They are very difficult to work with. You cannot reschedule even in the midst of historic storms that close the park. I will not be booking here ever again
Réponse de Buck Meadows Lodge Management le 6 févr. 2024
Dear Ariana,It is apparent from your review that you did not have a good stay at our Groveland hotel. We apologize for any inconvenience and frustration you experienced with the difficulty in rescheduling, especially during challenging weather conditions. Your feedback is important, and we understand the impact of such situations on our guests. We are actively reviewing our policies to ensure more flexibility during exceptional circumstances. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.Thank you for bringing this to our attention.Kind Regards,Buck Meadows Lodge Management

6/10 Satisfaisant

Jenefer

Voyage d’affaires
Les points faibles : Personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Buck Meadows Lodge Management le 30 janv. 2024
Dear Jenefer,First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at Buck Meadows Lodge.  We are glad to learn that your stay at our Buck Meadows Lodge Hotel was good; however, we would love to know how we could've improved your experience.  Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.I hope you will give us another chance to serve you much better in the future.Kind Regards,Buck Meadows Lodge Management

10/10 Excellent

Cara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay on our visit to Yosemite! About 50 minute drive to the valley and great dining option right next door!
Séjour de 1 nuit en janvier 2024
Réponse de Buck Meadows Lodge Management le 23 janv. 2024
Dear Cara,We are incredibly grateful that you took the time to leave us an All-Star review. We're delighted you had a great stay during your visit to Yosemite! It's fantastic that our location was just a short drive to the valley, and it worked well for you. We're pleased to offer convenient dining options right next door to enhance your overall experience.Thank you for choosing us, and we hope to welcome you back for another enjoyable stay on your future Yosemite adventures!Kind Regards,Buck Meadows Lodge Management

8/10 Bien

Mayra

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en janvier 2024
Réponse de Buck Meadows Lodge Management le 18 janv. 2024
Dear Mayra,Thank you for staying with us when you visited Buck Meadows Lodge. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Buck Meadows Lodge!It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to Groveland.Kind Regards,Buck Meadows Lodge Management

2/10 Horrible

Harpreet

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Buck Meadows Lodge Management le 10 janv. 2024
Dear Harpreet,It is apparent from your review that you did not have a good stay at our hotel. I am deeply disappointed to learn about your recent stay at Buck Meadows Lodge. I wish you had told our staff about your problems when you were here; we could have fixed them. Please accept my sincerest apologies.Groveland hotel. Once again, please accept our sincere apologies for your experience.Kind Regards,Buck Meadows Lodge Management

4/10 Médiocre

Maya

Voyage en groupe, Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This group is an unresponsive group. When we asked for a heater, because room heat wasn't working, they gave us a fan!! Not staying there again. Also, one of the ladies there is pretty much the rudest, most racist person I have encountered.
Séjour de 1 nuit en janvier 2024
Réponse de Buck Meadows Lodge Management le 10 janv. 2024
Dear Maya,Thank you for letting us know about your experience at Buck Meadows Lodge. I'm genuinely sorry to hear about the challenges you faced during your stay. It's disappointing to learn about the unresponsiveness to your request for a heater and the inappropriate handling of the situation. Additionally, encountering rudeness and discriminatory behavior is unacceptable and not reflective of the standards we uphold. Please accept our sincerest apologies for the inconvenience and discomfort you experienced. Your feedback is taken seriously, and we'll investigate these matters promptly to ensure appropriate actions are taken to address the issues raised. Discrimination has no place in our establishment, and we'll take necessary steps to prevent such behavior. We understand your decision not to return, but we sincerely hope you'll consider giving us another chance to provide you with the quality service and respect every guest deserves. Your comfort and satisfaction are important to us, and we would appreciate the opportunity to make things right. Furthermore, we apologize for your experience and hope you will allow us to restore your confidence in our business on a future visit.Kind Regards,Buck Meadows Lodge Management

10/10 Excellent

Molly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had trouble getting ahold of the front desk to say that I would be a late check in but other than that everything was great and the host was super friendly!
Séjour de 1 nuit en décembre 2023
Réponse de Buck Meadows Lodge Management le 18 déc. 2023
Dear Molly,Thank you for sharing your recent experience with us. We apologize for the inconvenience you faced in reaching our front desk regarding your late check-in. Your feedback is crucial, and we'll make necessary adjustments to ensure smoother communication channels for future guests. We're delighted that despite this challenge, you found everything else great and enjoyed the warm hospitality of our friendly host. Your kind words mean a lot to us and motivate us to continuously provide exceptional service.We appreciate your understanding and hope to welcome you back soon for another wonderful stay.Kind Regards,Buck Meadows Lodge Management

10/10 Excellent

Nicolas

Séjour de 3 nuits en décembre 2023
Réponse de Buck Meadows Lodge Management le 12 déc. 2023
Dear Nicolas,We are always pleased to receive feedback from our guests about their stays with us at Buck Meadows Lodge, and we are delighted with your perfect score rating - thank you very much. We would love to host you again on your next visit to Buck Meadows Lodge. We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!It is an honor for us when our guests are extremely satisfied with our hospitality. We can't wait to host you again at Buck Meadows Lodge soon.Kind Regards,Buck Meadows Lodge Management

8/10 Bien

JOHN

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Room was clean and felt expensive for an average property. Security deposit $150 was a surprise. The property was listed as Pet Friendly (I did not have my pet) but there was a card on the table in the room that they will fine $150 for a pet (other than service dog). I think the receptionist can smile.. nothing loose. Restaurant next to the hotel was helpful. Checkin is to be done in another hotel next to it.
Séjour de 1 nuit en novembre 2023
Réponse de Buck Meadows Lodge Management le 29 nov. 2023
Dear JOHN,Thank you for sharing your recent experience at our property. We're glad you found your room clean and well-appointed, reflecting a sense of luxury that exceeded your expectations. Regarding the security deposit, we apologize for any surprise or inconvenience caused. We understand the importance of transparent communication and will make this policy clearer during the booking process. Regarding our pet policy, we regret any confusion caused. We appreciate your understanding and assure you that we will review our communication methods to avoid any discrepancies in the future. We're delighted you enjoyed the nearby restaurant and appreciate your patience with our check-in process.We value your insights and hope to have the opportunity to welcome you back for an improved experience that truly reflects our commitment to exceptional hospitality.Kind Regards,Buck Meadows Lodge Management

6/10 Satisfaisant

Alessandro

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The lady at the desk upon arrival wasn't helpful nor friendly, after a few questions we gave up and refrained from asking anything else.
Séjour de 1 nuit en novembre 2023
Réponse de Buck Meadows Lodge Management le 29 nov. 2023
Dear Alessandro,Thank you for taking the time to provide feedback on your recent stay. We deeply apologize for the disappointing experience you encountered with our front desk staff. Please know that this does not align with the high standards of service we aim to provide. We truly value your input and will address this matter internally to ensure that all our team members are consistently welcoming, helpful, and accommodating to our guests' needs. Your comfort and satisfaction are of utmost importance to us, and we regret that we fell short during your arrival.We sincerely hope you'll give us another opportunity to exceed your expectations and provide you with the exceptional service and warm hospitality that we're known for.Kind Regards,Buck Meadows Lodge Management

10/10 Excellent

Parijat

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful property in the woods!
Séjour de 1 nuit en novembre 2023
Réponse de Buck Meadows Lodge Management le 29 nov. 2023
Dear Parijat,Thank you for sharing your experience! We're delighted to hear that you found our hotel nestled in the woods beautiful. Our serene location offers a tranquil escape from the hustle and bustle of everyday life, allowing guests to connect with nature while enjoying our exceptional amenities. We take pride in providing a rejuvenating stay amidst picturesque surroundings. Whether it's exploring the trails or simply relaxing by the fireplace, we strive to create memorable experiences for our guests.We hope to welcome you back for another peaceful retreat in the future!Kind Regards,Buck Meadows Lodge Management

10/10 Excellent

Virginia, Huntington park

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s close to Yosemite National Park, there is a good restaurant in the property that made it very convenient.
Séjour de 2 nuits en novembre 2023
Réponse de Buck Meadows Lodge Management le 28 nov. 2023
Dear Virginia,Thank you so much for your lovely review! We sincerely appreciate your feedback. That sounds wonderful! Being close to Yosemite National Park is a fantastic advantage, allowing easy access to the natural beauty and attractions of the area. Additionally, having a good restaurant on the property for convenience is a great perk, making your stay even more enjoyable. We're thrilled that you found our location and amenities convenient and hope you had a fantastic time exploring Yosemite and enjoying your stay with us.We look forward to hosting you again soon for another enriching stay on your next trip to Buck Meadows Lodge.Kind Regards,Buck Meadows Lodge Management

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice and hospitable.
Séjour de 1 nuit en novembre 2023
Réponse de Buck Meadows Lodge Management le 28 nov. 2023
Dear Jessica,Thank you for your kind words! We're delighted to hear that you had a pleasant and hospitable experience during your stay with us. Our aim is to ensure that every guest feels welcomed and well taken care of. We look forward to welcoming you back for another great experience!Kind Regards,Buck Meadows Lodge Management

10/10 Excellent

LeeAnne

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was my first time staying here. It was absolutely wonderful. Very clean room. Comfortable furnishings. Extremely polite staff. I'll definitely be back!
Séjour de 1 nuit en novembre 2023
Réponse de Buck Meadows Lodge Management le 24 nov. 2023
Dear LeeAnne,Thank you for staying with us and sharing your wonderful experience! We are thrilled to hear that your first stay was fantastic. It's delightful to know that you found our rooms clean and comfortable and our staff polite. Your kind words are truly appreciated, and we're thrilled to hear that you plan on returning.We look forward to welcoming you back and ensuring your next stay is as enjoyable as the first.Kind Regards,Buck Meadows Lodge Management

6/10 Satisfaisant

Gao

Les points faibles : Personnel et service
也许山里的motel就这样吧,从服务到房间都不令人满意。倒是边上的小歺厅令人惊喜。
Séjour de 1 nuit en novembre 2023
Réponse de Buck Meadows Lodge Management le 15 nov. 2023
Dear Gao,Thank you for sharing your experience with us. We regret that the service and rooms did not meet your expectations during your stay in the mountain motels. We strive to ensure that all aspects of our guests' experience exceed their expectations, and we apologize for falling short in your case. On a brighter note, we're pleased that the small dining hall adjacent to our establishment surprised you positively. We're glad that you found something enjoyable during your visit. Your feedback is important; we'll use it to make necessary improvements to enhance our services and accommodations. We hope that despite this experience, you might consider giving us another opportunity to provide you with a more satisfactory stay in the future.Kind Regards,Buck Meadows Lodge Management

10/10 Excellent

David

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a review of the cabins in the back. Very quiet, appreciated the porch. The mini fridge is pretty large. Nice view out of the far window. Nice, hot shower. Good breakfast at the Lucky Buck restaurant.
Séjour de 2 nuits en novembre 2023
Réponse de Buck Meadows Lodge Management le 9 nov. 2023
Dear David,We are always pleased to receive feedback from our guests about their stays with us at Buck Meadows Lodge, and we are delighted with your perfect score rating and comments - thank you very much. Thank you for your review of the cabins in the back! We're delighted to hear that you had a quiet and enjoyable stay and appreciated the porch, spacious mini fridge, and the lovely view from the far window. It's great to know you had a nice, hot shower and enjoyed the breakfast at the Lucky Buck restaurant. Your positive feedback is much appreciated, and we hope to welcome you back for another wonderful stay in the future. It is an honor for us when our guests are extremely satisfied with our hospitality. We can't wait to host you again at Buck Meadows Lodge, soon.Kind Regards,Buck Meadows Lodge Management

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
get a away to the park
I loved it. The dining experience and food was reasonably priced, at a good speed of service and staff was sociable and friendly. I felt like a local. Comfortable room. Just the basics but that is perfect for the visit and experience. I'd surely stay again.
Séjour de 2 nuits en octobre 2023
Réponse de Buck Meadows Lodge Management le 3 nov. 2023
Dear Laura,Wow! Thank you so much for writing us a PERFECT SCORE REVIEW! We're thrilled to hear that you loved your visit to the park and had a great experience at our hotel. It's wonderful to know that you enjoyed the dining, the service, and the friendly staff. Making you feel like a local is what we strive for, and we're glad you felt comfortable in your room. We appreciate your positive feedback and are delighted to hear that you'd choose to stay with us again.We look forward to welcoming you back for another enjoyable visit in the future.Kind Regards,Buck Meadows Lodge Management

8/10 Bien

Niall

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Buck Meadows Lodge Management le 2 nov. 2023
Dear Niall,Thank you so much for the positive ratings! Knowing that you enjoyed your time with us indeed makes our day. We truly appreciate your positive rating and hope you will stay with us next time you visit Buck Meadows Lodge.Thanks again for staying with us, and kindly do recommend us to anyone visiting Groveland.Kind Regards,Buck Meadows Lodge Management

8/10 Bien

osvaldo

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good clean place
Séjour de 1 nuit en octobre 2023
Réponse de Buck Meadows Lodge Management le 30 oct. 2023
Dear Osvaldo,Thank you for taking the time to share your positive feedback. We're thrilled to hear that you found our hotel to be a good, clean place. Providing a clean and comfortable environment is our top priority, and we're delighted you had a pleasant stay.We look forward to welcoming you back in the future. Thanks again for staying with us, and kindly do recommend us to anyone visiting Groveland.Kind Regards,Buck Meadows Lodge Management

6/10 Satisfaisant

Kevin

Voyage en couple
Les points faibles : Personnel et service
Amenity fee of $5 per day was not disclosed until we arrived. Property was ok.
Séjour de 2 nuits en octobre 2023
Réponse de Buck Meadows Lodge Management le 27 oct. 2023
Dear Kevin,First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at Buck Meadows Lodge. We apologize for any inconvenience you experienced due to the undisclosed amenity fee of 5 per day. We understand the importance of transparency in pricing, and your feedback is valuable to us. We will review our communication procedures to ensure that all fees are properly disclosed to guests before arrival.Thank you for bringing this to our attention, and we hope that despite this issue, you had an otherwise satisfactory stay. Your input helps us make improvements to serve our guests better.Kind Regards,Buck Meadows Lodge Management

10/10 Excellent

Sandra K

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great motel
Very clean, smelled fresh, everything in room in great working order. Restaurant/cafe next door with great food. Check in was easy. Very close to Yosemite.
Séjour de 1 nuit en octobre 2023
Réponse de Buck Meadows Lodge Management le 27 oct. 2023
Dear Sandra,Thank you so much for the PERFECT SCORE REVIEW! We're thrilled to hear that you had a great experience at our motel! It's fantastic to know that you found the room very clean and well-maintained, and the fresh scent was a nice touch. We're delighted that everything in your room was in excellent working order. The nearby restaurant and cafe with great food certainly added to your stay, and it's wonderful to hear that check-in was easy. Being close to Yosemite is a fantastic benefit. We look forward to welcoming you back for another outstanding stay in the future.Thank you for choosing our motel.Kind Regards,Buck Meadows Lodge Management

10/10 Excellent

Kevin

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Cool private cottage Restaurant next door. Satisfying stay
Séjour de 1 nuit en septembre 2023
Réponse de Buck Meadows Lodge Management le 27 oct. 2023
Dear Kevin,Thank you for the PERFECT SCORE review and detailed feedback about your stay! It's great to hear that you had a satisfying stay at our cool private cottage and that the restaurant next door added to your overall experience. We appreciate your feedback, and we're delighted that you had an enjoyable time during your visit. If you have any more comments or if there's anything specific you loved about your stay, feel free to share. We look forward to welcoming you back for another beautiful experience in the future.Thank you for choosing our accommodation.Kind Regards,Buck Meadows Lodge Management

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service et confort de la chambre
BEWARE! Rude, Hidden Charges, No Comforter, Bugs
First-- our bed do not have a blanket or comforter (mid-Oct/38* at nite)-- was told it was too late to get one that evening by front desk (Manny-- more on him below)...and curtly told to "just turn the heater up." Which we did-- it was the LOUDEST fan I have ever experienced in a hotel AC/Heater unit. Every time it kicked on, it woke us up. AND-- the rear window in the unit was open when we arrived-- to air it out-- but the screen had fallen out (a long time ago w/ amount of dirt in seal)... so hello BUGS! Also-- I called to make sure unit was a pet-free unit as listed specifically on their site(have allergies)... front desk said "we advertise that, but can't promise it"... What does that mean? Lastly-- watch out for the $5 "amenities fee" that is discreetly "posted somewhere" (according to Manny)... As you might surmise-- Manny/Front Desk-- was combative, evasive, and unhelpful-- when I asked to speak to management re: these concerns. *** Only pleasant aspect of stay was the Lucky Buck Cafe-- good food/generous portions. *** We'll NEVER stay here again-- you should avoid!
Séjour de 1 nuit en octobre 2023
Réponse de Buck Meadows Lodge Management le 19 oct. 2023
Dear Guest,We are deeply sorry for the multiple issues you encountered during your stay at our hotel. Your feedback highlights areas that require immediate attention, and we appreciate you bringing them to our attention. The absence of a comforter, the loud AC/heater unit, the open window with missing screens, and the handling of your pet-free request are all inexcusable, and we apologize for the inconvenience you experienced. We will investigate these issues to ensure they are not repeated for future guests. Regarding the hidden "amenities fee," we sincerely apologize for any confusion or misunderstanding. We will review our communication processes to ensure transparency in our charges. We are also disappointed to hear about your experience with our front desk staff, specifically Manny. We will address this matter internally to ensure a more accommodating approach to guest concerns.Thank you for choosing our hotel and for sharing your concerns.Kind Regards,Buck Meadows Lodge Management

4/10 Médiocre

Pamela

Séjour de 1 nuit en octobre 2023
Réponse de Buck Meadows Lodge Management le 7 nov. 2023
Dear Pamela,Please accept my sincerest apologies for your experience at our hotel. We would love to know how we could have improved your stay. We are sorry for any inconvenience you faced.  Our goal at Buck Meadows Lodge is to provide the best lodging experience in Buck Meadows Lodge, and it looks like we failed to meet that mark.  It would be constructive if you could contact us and provide more context and feedback so we can improve.We take your feedback seriously and are working to improve our product and services, so thank you again for your ratings.Kind Regards,Buck Meadows Lodge Management

8/10 Bien

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Buck Meadows Lodge Management le 5 oct. 2023
Dear James,Thanks for the positive ratings regarding your stay at Buck Meadows Lodge. Knowing that you enjoyed your time with us indeed makes our day. We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Buck Meadows Lodge.We would love to have your company once again at Buck Meadows Lodge.Kind Regards,Buck Meadows Lodge Management

10/10 Excellent

scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yosemite
Very comfortable and close to restaurant
Séjour de 1 nuit en septembre 2023
Réponse de Buck Meadows Lodge Management le 5 oct. 2023
Dear Scott,Thank you for your brief yet positive review! We're thrilled you found our accommodations very comfortable and appreciated our proximity to restaurants. Your satisfaction is our priority, and we hope you had a great stay with us. If you have any additional feedback or if there's anything we can improve for your future visits, please feel free to let us know. It is an honor for us when our guests are extremely satisfied with our hospitality. We can't wait to host you again at Buck Meadows Lodge soon.Kind Regards,Buck Meadows Lodge Management