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Avis sur Comfort Inn & Suites Greer - Greenville

2.5 out of 5
Comfort Inn & Suites Greer - Greenville
1315 W Wade Hampton Blvd, Greer, SC

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 257 avis sur 507." "
Note des voyageurs de 8 (Bien), d’après 141 avis sur 507." "
Note des voyageurs de 6 (Satisfaisant), d’après 62 avis sur 507." "
Note des voyageurs de 4 (Médiocre), d’après 25 avis sur 507." "
Note des voyageurs de 2 (Horrible), d’après 22 avis sur 507." "

8,8/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel établissement
Hotel très agréable, propre et neuf
Séjour de 1 nuit en août 2022
Réponse de General Manager le 17 août 2022
Dear Daniel, thank you for writing a review of your recent visit to Comfort Inn & Suites Greer - Greenville. We are thrilled you enjoyed your stay, and your comments about our refreshing accommodations were a pleasure to read. We look forward to sharing your compliments with our team. Please come back and visit us soon! Sierra Jones General Manager

10/10 Excellent

Daniel

Séjour de 1 nuit en août 2022
Réponse de General Manager le 12 août 2022
Dear Daniel, thank you for the perfect rating. We are glad you had a wonderful time at Comfort Inn & Suites Greer - Greenville. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sierra Jones General Manager

10/10 Excellent

Fredrick

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay
Séjour de 1 nuit en mai 2024
Réponse de General manager le 16 mai 2024
Thank you for your feedback. We appreciate your business & hope to see you again soon

10/10 Excellent

Karen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff at front desk was awesome! We forgot an item in the room and they called us immediately before we left the area. We retrieved our item successfully and proceeded home with all our belongings. I will definitely use this hotel again when visiting Greer SC.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 10 mai 2024
Thank you for your feedback! We greatly appreciate your business and hope for another opportunity to host you here.

10/10 Excellent

Sam

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This motel was close to many good restaurants and other amenities. The breakfast was very good and the people there were very friendly and responsive. The room was clean.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 6 mai 2024
Thank you for your response. We are very pleased to know that your standards were met during your stay with us. We hope for the pleasure of hosting you again!

8/10 Bien

Melinda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice stay, quiet, clean.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 6 mai 2024
Thank you for your response. Come back to see us soon!

10/10 Excellent

William

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A very nice place to stay
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 29 avr. 2024
Thank you for your response. We greatly appreciate you choosing to stay with us! Come back to see us soon!

8/10 Bien

Amanda

Séjour de 1 nuit en avril 2024
Réponse de General manager le 16 mai 2024
Thank you for your response. We are happy to have the pleasure of being your host. Come back to see us soon!

10/10 Excellent

Jeff, Greer

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Usually stay a Hilton properties. This was as good! Thanks
Séjour de 1 nuit en avril 2024
Réponse de General manager le 8 avr. 2024
Thank you for your feedback. We hope that means your switching families. Come back to visit us soon!

8/10 Bien

William

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Had only one issue. Was in third floor room and cutains at window did not close. Im reffering to the heavy curtains. There was a feeling of no privacy.
Séjour de 1 nuit en avril 2024
Réponse de Comfort Inn Guest Service Team le 2 avr. 2024
Thank you for your review. All our guest rooms have blackout curtains that close completely. We apologize for any inconvenience you experienced not locating them.

8/10 Bien

Marie

Voyage en couple
All of the staff were friendly and greeted us every time we went in or out or when we had breakfast. The breakfast was better than what I expected. The bed was comfortable.
Séjour de 2 nuits en mars 2024
Réponse de General manager le 26 mars 2024
Thank you for your feedback! We really take pride in the excellent customer service we provide. Come back to visit us soon.

4/10 Médiocre

Matthew

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
If you’re into loud beds popping like a tin can this is the place the first night we thought it was thundering outside but come to realize the bed frames have a tin can effect every time u move we stayed the 15 thru the 17 th
Réponse de General manager le 20 mars 2024
Thank you for your feedback. We would like to offer our sincere apologies for not meeting your standard. We hope to have a chance in the future to exceed your expectations.

6/10 Satisfaisant

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The air conditioning made the room smell a bit bad and you could hear anything happening in the hallways, but otherwise good.
Séjour de 2 nuits en mars 2024
Réponse de General manager le 20 mars 2024
Thank you for your response. We value your opinion, and we will work on improving the area of concern. We hope to see you again!

10/10 Excellent

Barney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de General Manager le 15 mars 2024
Thank you for your feedback. We take pride in providing each guest with the best experience possible. Should you visit the Greer-Greenville location again, come back to see us.

10/10 Excellent

maureen, weymouth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean. Staff helpful convenient location
Séjour de 4 nuits en mars 2024
Réponse de General manager le 12 mars 2024
Thank you for your response. We take pride in our commitment to meet each guest standards during their stay. We hope to see you again!

10/10 Excellent

Helga

Clean and comfortable, all amenities great!l loved the easy check in and great receptionist .loved the walk in shower with handle bars and looking like brand new 👍❤️
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 11 mars 2024
Thank you for your wonderful review. We take pride in knowing that we exceeded your expectations during your stay. Come back to see us again soon!

10/10 Excellent

Adilene

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property for good price.
Séjour de 2 nuits en février 2024
Réponse de General Manager le 26 févr. 2024
Thank you for your feedback. We are excited to hear that we made your stay worthwhile. Hope to see you again.

2/10 Horrible

Brittany

Les points faibles : Propreté et personnel et service
Assigned a queen room when reserved a king room. Had to wait a while at the desk for someone to come out and help get our room switched. There were some particles around the toilet used one of their White washcloth and wet it and put it on the floor and it was filthy. The bed frame that made a noise that sounded like an explosion outside. The noise kept happening because The frame was made out of some type of metal and when you push down on the bed it made a reverberating sound. Front desk manager Responded about the problems by accusations of cussing out employee last night. This was not true! The manager on duty was disrespectful she just kept talking over and would not listen. For example, ignored complaints and just Helped guest who walked up after while still standing there. Never stay at this hotel and recommend that no one else stay at this hotel.
Séjour de 1 nuit en février 2024
Réponse de Comfort Inn Guest Service Team le 16 févr. 2024
Our apologies for the issues you experienced while staying at the property.We take these comments seriously and after conducting an investigation we found that your reservation was booked for a queen bedded room and as a courtesy you were upgraded to a king room. In addition, we inspected the floor in the room you occupied and found it to be throughly clean along with the floor around the toilet.. Ms. Gaye Tolleson once again we apologize for any misunderstanding. We here at the Comfort Inn & Suites wish you and your partner all the best.

10/10 Excellent

Keisha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de General Manager le 12 févr. 2024
Thank you for your feedback! Please come back to see us again, we would love to have you back.

10/10 Excellent

John

Les points forts : Propreté et personnel et service
Réponse de General Manager le 8 févr. 2024
Thank you for your feedback. We take pride in knowing we provided you with the best guest experience possible. Come back to see us soon!

8/10 Bien

Panagiotis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de GM le 5 févr. 2024
Thank you for your feedback! We hope you come back to see us again.

10/10 Excellent

Christina, Greenville

Séjour de 1 nuit en décembre 2023
Réponse de GM le 5 févr. 2024
Thank you for your response. It was an absolute pleasure having you with stay here with us. Come back soon!

2/10 Horrible

John

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Instead of finding the Comfort Suites we had stayed at se
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 31 janv. 2024
Thank you for your feedback. We take our guest comments seriously and would appreciate further feedback on any issues you may have experienced. This will allow us to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The recommended place to stay
Our time spent there was very enjoyable. In an area that had many choices of restaurants. Our room was clean, bed comfortable but the most outstanding aspect was the service. Kassandra greeted us at the front desk with a welcome and a smile. She was helpful, pleasant and knowledgeable. Suggested a local restaurant, which we went to and had an enjoyable evening. The continental breakfast experience was very good. Michele was the attendant and did a great job. Spoke to her briefly and she was pleasant. She kept the area clean and made sure the breakfast section was constantly well stocked. When in the area, we will stay there again.
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 23 janv. 2024
Thank you for your feedback! Your gracious words are very appreciated. We are excited to know that your standards were met during your stay. Come back to visit us again.

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 29 déc. 2023
Thank you for your feedback! We hope you come back to visit us again.

10/10 Excellent

Ricky

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The bedding is sooo white, soft, clean... The towels were of great quality, absorbent large and many of them. Nice pillows, delicious coffee...
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 28 déc. 2023
Thank you for your feedback! We hope you choose to stay with us again.

10/10 Excellent

DAVID

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de General Manager le 26 déc. 2023
Thank you for your response. We hope to see you again soon.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very Clean. Friendly and professionally staff. Highly recommend!!
Séjour de 2 nuits en décembre 2023
Réponse de General Manager le 19 déc. 2023
Thank you for your feedback. We appreciate your business. Come back to see us soon.

10/10 Excellent

Meridith

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast is extensive. The staff are nice. The location is so so and theres a road behind the hotel with frequent loud muscle cars reving engines.
Séjour de 2 nuits en décembre 2023
Réponse de General Manager le 5 déc. 2023
Thank you for your feedback. Should you visit us again, be sure to let us know how to better accommodate you so you're able to enjoy your rest.

10/10 Excellent

Gerardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de General Manager le 5 déc. 2023
Thank you for your response. We hope to see you again!

6/10 Satisfaisant

Robert

Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 20 nov. 2023
Thank you for your response. We would love if you would share more about your experience during your stay. Thank you for visiting us, and we hope to see you again.

4/10 Médiocre

Dalton

Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 17 nov. 2023
Thank you for your feedback. We would love to hear more from you about your experience during your stay.

10/10 Excellent

Henry

Séjour de 3 nuits en novembre 2023
Réponse de General Manager le 28 nov. 2023
Thank you for your feedback. Come back to visit us any time you're in the Greer-Greenville area.

8/10 Bien

Nora

Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 28 nov. 2023
Thank you for your response. We appreciate the opportunity to host you during your time in the Greer-Greenville area. Come back to visit us!

10/10 Excellent

Glenn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very friendly and helpful. The room was clean and comfortable. Breakfast was good as well.
Séjour de 2 nuits en novembre 2023
Réponse de General manager le 8 nov. 2023
Thank you for feedback. Please come back to visit us should you choose to travel to the Greer-Greenville area again.

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Like thr treatment received. Personable.
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 30 oct. 2023
Thank you for your feedback. We want every experience to make you feel welcomed from the moment you entered the property. We do hope to see you again.

10/10 Excellent

Alan, Knoxville

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay. Have stayed there many times and will continue to do so.
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 25 oct. 2023
Thank you for your response. We appreciate your loyalty and can't wait to have you back with us.

10/10 Excellent

Donelle

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 24 oct. 2023
Thank you for your feedback. We hope to see you again, should you visit the Greer-Greenville in the future.

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay in Greer
Room was great! Very clean. Bathroom was great as well. Breakfast was more than adequate. In an excellent location for food and shopping. Close to North Greenville University, which is where our event was located. Would definitely stay here again, and highly recommend you do as well.
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 19 oct. 2023
Thank you for your feedback. We are delighted that you enjoyed every moment here with us. Please come back soon to visit.

6/10 Satisfaisant

matt, san diego

Les points forts : Propreté
Les points faibles : Équipements
Summary Very basic for the price. It was clean which is always important. However overall it is very subpar for what you get vs what others offer. Would readily book elsewhere for the price, but if I was in a pinch I’d take it. Cons far out way the pros. Pros -Quiet. -Noise didn’t travel in the room. -Water pressure was decent. -Water was hot. -Ample towels. Cons -The floors in the rooms are linoleum/tile, and the problem is the cleaning staff typically uses a very strong floral scent of cleaner. It gave me such a headache! Hard to sleep -Not enough parking -Pool permanently closed -breakfast 6-9 (that’s early shut down) -fitness room not 24hrs -poor food/vending options downstairs
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 13 oct. 2023
Thank you for your feedback. We take pride in ensuring that we maintain the brand standard and we fell short of meeting your expectations. This matter will be discussed with the entire team in order to work on ways to improve these issues.

10/10 Excellent

Arturo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very clean room, bed and bathroom
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 12 oct. 2023
Thank you for your feedback. We appreciate you choosing the Comfort Inn & Suites Greer-Greenville for your lodging needs. Come back to visit us soon!

10/10 Excellent

Leslie

Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 3 oct. 2023
Thank you for your response. We hope that you come back to visit us at the Comfort Inn & Suites should you visit the Greer-Greenville area again.

8/10 Bien

Theresa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Conveniently located close to shopping and dining!
Séjour de 3 nuits en septembre 2023
Réponse de General manager le 27 oct. 2023
We appreciate your response. Hopefully if you return to the Greer-Greenville area, you will stop by to visit us again.

10/10 Excellent

Debra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and very clean and safe area. Would definitely stay here again when visiting family!
Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 27 sept. 2023
Thank you for your response. We greatly appreciate you choosing to stay with us & hope to see you again should you visit the Greer area in the future.

8/10 Bien

scylenea

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was good except the mattresses squeaked every time someone rolled over or moved. Breakfast was not that tasty..Otherwise it would have gotten an excellent rating.
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 27 sept. 2023
Thank you for your feedback. We would like to offer our deepest apologies for not meeting your expectations. This will be presented to the staff to improve the issues addressed.

10/10 Excellent

Lester

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en septembre 2023
Réponse de General Manager le 22 sept. 2023
Thank you for your response. We hope you come to visit us again soon.

10/10 Excellent

Claudia

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super clean and good breakfast!
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 20 sept. 2023
Thank you for your feedback! We are delighted that you enjoyed your time here with us at the Comfort Inn & Suites Greer-Greenville and we hope to see you again soon.

4/10 Médiocre

Charles

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This property was misleading. Beds squeaked like a 30 year old rusty truck. Couldn't hardly open or close the shower door. Shower door handle loose like they was able to fall off. Breakfast was good and staff was friendly, that's the only 2 good things about this place.
Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 18 sept. 2023
Thank you for choosing us and for posting your comments. Our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Be assured the issues you raised will be addressed promptly. Please accept our apologies for the service issues that impacted your stay. We look forward to another opportunity so we can show you the outstanding hospitality you deserve. Thank you

10/10 Excellent

Glenn

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay- recommend!
This hotel appeared new and very well maintained. The Rooms we clean, the breakfast was well stocked with multiple options. Staff was friendly. Would stay here again!
Séjour de 2 nuits en septembre 2023
Réponse de General Manager le 15 sept. 2023
Thank you for your feedback! We are happy you were able to enjoy your stay with us. Hope to see you again soon.

8/10 Bien

Theresa

Les points forts : Propreté et personnel et service
Nothing unique about the property. Convenient shopping and service stations
Séjour de 1 nuit en septembre 2023
Réponse de General manager le 15 sept. 2023
Thank you for your response. We appreciate you choosing to stay with Choice Hotels. Come back to see us again.