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Avis sur Deluxe Inn & Suites

2.5 out of 5
Deluxe Inn & Suites
335 Highway 82 W, Greenwood, MS

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 26 avis sur 154." "
Note des voyageurs de 8 (Bien), d’après 41 avis sur 154." "
Note des voyageurs de 6 (Satisfaisant), d’après 31 avis sur 154." "
Note des voyageurs de 4 (Médiocre), d’après 17 avis sur 154." "
Note des voyageurs de 2 (Horrible), d’après 39 avis sur 154." "

6,2/10

Propreté

7,0/10

Personnel et service

4,8/10

Équipements

5,8/10

Infrastructures et conditions de l’hébergement

5,2/10

Écoresponsabilité

Avis

4/10 Médiocre

Ava

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms were musty. Caulking around the tub was black. Towels were very thin and rough.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

David

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

8/10 Bien

James

Voyage d’affaires
Les points forts : Équipements
Needs a little TLC on the rooms and the bed was awesome comfortable
Séjour de 1 nuit en mars 2024

2/10 Horrible

Braxie

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Checked in, checked out 20 minutes later. Lock on door broken, smoke detector missing (wires for it sticking out), microwave broken, wallpaper peeling off wall in multiple places, small pieces of trash on carpet, no tissues in dispenser, no towels hanging (only 2 wash cloths), musty smell, two cars with very loud music just hanging out parked by door.

2/10 Horrible

Kendall

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Dead bugs, spider webs everywhere. Trash under the bed. Stains all over the walls. It was disgusting. The lady at the counter was very nice. Outside of her, that had to be the worst hotel room I’ve ever been in.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Crystal

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The bed was very hard blanket well it wasnt a blanket reminded me of a certin and the water ddnt get very hot at all in shwer
Séjour de 2 nuits en février 2024

2/10 Horrible

Mohammed, Mangaf

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Very expensive for what you get, no amenities at all. Not even coffee for almost $100/ night.
Séjour de 1 nuit en février 2024

10/10 Excellent

Rhonda

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy friendly check in . The manager was happy to change our online booking from personal pmt to company pmt which we didnt know until we arrived at motel that our company was going to pay for our stay. Thanks for being so accommodating!
Séjour de 1 nuit en janvier 2024

10/10 Excellent

george

Great front desk people
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Timothy

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Tyrone

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en octobre 2023

2/10 Horrible

Savanah Rene

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Shower handle was broken, room was Smokey. Bad experience. Needs major renovations.
Séjour de 2 nuits en octobre 2023

2/10 Horrible

Kayondra

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paid more than what I booed for even though I booked a year in advance booking non smoking our room had definitely been smoked in lights didn’t work shower handle was broken and room was far from clean
Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Lights barely worked in room. Certain outlets would not work. Overall it was a nice stay. I just deserved a fully functional room for the price of $91 for one night.
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Barbara

Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Rodrick

Séjour de 2 nuits en septembre 2023

2/10 Horrible

Tim

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Terrible stay
Séjour de 1 nuit en août 2023

8/10 Bien

Randy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice
Nice friendly service, with a cold room from the heat outside. Would definitely stay again..
Séjour de 1 nuit en août 2023
Réponse de Lisa le 7 août 2023
Nice place for nice people Thank you very much.

4/10 Médiocre

Manuel

Voyage en groupe
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I stayed here last year, no problem. This year there was a used condom wrapper on the floor, in plain view. The security latch was broken, which means door could be kicked in. General maintenance, loose toilet paper holder, Wet crack on the ceiling above bed. No basics, soap and Shampoo. Tiny give away samples! What a difference a year makes!
Séjour de 2 nuits en août 2023
Réponse de Lisa le 7 août 2023
Do not include contact information, such as phone numbers, email addresses or website URLS

2/10 Horrible

Shelia

I never had a problem booking my room online. When I got here my card was declined twice with 2 different numbers. Then they made me pay $10 more then what the room was worth. It was horrible. Thanks to Travelocity Specialists she refunded me my money back.
Séjour de 1 nuit en juillet 2023

4/10 Médiocre

Luretha

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
I liked the convenience to my event. The room itself was clean and in good condition. What I was completely unhappy with, is it was falsely advertised . I was told at the online sight that the rooms were $77.00 a night...which is one of the reason that drew my to it to begin with. I was expecting about $230.00 plus tax...and received a bill for 135.56 a night totaling $407.00. Which almost doubled my expected cost. This is my hometown...I've stayed at this hotel before (Best Western) of Greenwood MS. I was very disappointed. I registered a complaint with the front desk, and was told they had no idea what I was charged and could not help me. That is why I am writing to lodge this complaint with Orbitz, the online site who I booked with. I am very displeased with your false advertisement. Would I recommend your services NO. I'm sure nothing will come of this letter, but I had to voice my feelings. Thank You A Once Loyal Customer
Séjour de 3 nuits en juin 2023
Réponse de sam le 16 juil. 2023
mem this is deluxeinn we never have this price you never chein in our hotel. Thanks

2/10 Horrible

ShayButta88

Voyage en couple
Les points faibles : Personnel et service
I got ate up by either bedbug or fleas i had little bumps everywhere
Séjour de 2 nuits en mai 2023
Réponse de sam le 16 juil. 2023
first giveyor name & checkinn date i check when you come

4/10 Médiocre

olalekan

Voyage d’affaires
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
No breakfast or coffee in the morning, no coffee cup or coffee maker in the room, no pressing iron to iron my clothes, no body lotion in the room
Séjour de 1 nuit en mai 2023

10/10 Excellent

charles

Séjour de 1 nuit en mars 2023

8/10 Bien

George

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The location
Séjour de 1 nuit en mars 2023

10/10 Excellent

Joe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2023

8/10 Bien

Thyara

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Its was very quiet and not bad for the price...
Séjour de 2 nuits en janvier 2023

10/10 Excellent

Tyrone

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en octobre 2022

2/10 Horrible

Mario

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
If you don’t mind bed bugs then come and stay here
Séjour de 6 nuits en septembre 2022

2/10 Horrible

Tameka, St. Louis

Séjour de 1 nuit en août 2022

2/10 Horrible

Stephen

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2022

2/10 Horrible

Kenyetta

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Didn’t like any of it room was not cleaned seen housekeeping one time saw roach was down for a for a funeral and didn’t have the mind or strength to argue about something that should already be done
Séjour de 3 nuits en août 2022

6/10 Satisfaisant

RUTH

Voyage en famille
The mirror was not attached to the wall just propped up against it. My 2 year old was coming towards the bathroom where i was and it fell on top of him hit the bed and shattered all over him. He got 1 cut on his leg. We was going to stay another night but checked out.
Séjour de 2 nuits en août 2022

4/10 Médiocre

William

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Therare better options
Dated hotel, not worth the cost.
Séjour de 1 nuit en août 2022

2/10 Horrible

Elizabeth

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Where are they?
I arrived 25 minutes before lobby closing time. There was no one to check me in. They refused refund. Do not recommend. I'd rather stay in a tent
Séjour de 1 nuit en juillet 2022

2/10 Horrible

Ashley

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Terrible service.
Séjour de 3 nuits en juillet 2022

10/10 Excellent

Sheronda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really appreciate it
Séjour de 1 nuit en juin 2022

10/10 Excellent

Glenn

Séjour de 1 nuit en juin 2022

8/10 Bien

Shervella

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2022

6/10 Satisfaisant

Shreyansh

Voyage d’affaires
Les points forts : Propreté
Okay for price
Séjour de 1 nuit en mai 2022

4/10 Médiocre

Donell

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
room conditions was poor, cheap pillows and blanket. was the worst hotel or motel that i have every been in.
Séjour de 2 nuits en mai 2022

8/10 Bien

Notorious

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice environment
Very nice and helpful but this was not my first stay.
Séjour de 2 nuits en mars 2022

8/10 Bien

Christopher

Les points forts : Propreté et personnel et service
Basic
Séjour de 2 nuits en novembre 2021

2/10 Horrible

Melissa

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Personnel et service
Says they are pet friendly. when i got there the guy was rude. Said they do not let pets in. i told him that ot says they are and he got mad at me. Said i was lieing
Séjour de 2 nuits en novembre 2021

10/10 Excellent

Demarcus

Séjour de 2 nuits en novembre 2021

6/10 Satisfaisant

Kimbrenisha

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2021

2/10 Horrible

Ashley

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was the worst hotel experience I have ever experienced!!I killed a roach that was playing peek a boo with me behind the head board drilled onto the wall so I separated the mattress from it so it wouldn’t get me before I eventually killed it!!I swear the mosquitoes must live in the carpet of the room because I kept getting bit by them in my room!! The guy with the red dot in the middle of his face is an a**hole he charged me full price everyday with no room service I had to get my own towels I had to ask to get my bed sheets changed after a day or two and even then he was trying to pass me the linen as if I were going to make up the bed as if it’s my bed at home!!!I had to remove trash out my own room during my stay no room service was performed at all per me being charged full price daily!!they charge the local town people less than they charge someone from out of town I saw the receipts my self!! The refridge in the room was dirty as if no one cleaned them idk if it was mold or roach eggs around the door I didn’t use it!! They have one person that’s a maid she was cool she should run the place not them this place is horrible I would give it half a star not even one whole one!!
Séjour de 1 nuit en septembre 2021

2/10 Horrible

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
There was black mold on the walls, horrible smell and flies in the room. I did not spend the night. I went home. The area was dangerous. The parking lot was broken. I dared not touch the bed. The manager was so friendly I did not complain, I just went home. I can't believe Orbitz supplied this roach motel.
Séjour de 1 nuit en août 2021
Réponse de Eddie le 2 oct. 2021
Give me your name I check when you come We not allowed orbitz review

4/10 Médiocre

Pamela

Séjour de 1 nuit en août 2021

2/10 Horrible

Betsy L

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Unfit for habitation
Our room was in such poor condition that we couldn't stay in it, and had to go to another motel. It reeked of mold and smoke (and this was supposed to be a non-smoking room). The smoke alarm was broken. Only one light fixture worked. There was mold on the ceiling above the mirror, and behind the mirror. The bathroom floor was dirty. The swimming pool is half-full of greenish-brown water, with plants growing tall through the concrete surrounding it, and is likely a breeding ground for mosquitoes. There was an abandoned Ford SUV with a flat tire parked in front of our room. Calling this motel "deluxe," or the room a "suite," way overstates the case. This property looks nothing like the pictures on this site. It's in major disrepair. They've made an attempt to paint the outside, but it just makes the place look worse. Absolutely do not reserve a room here unless you can verify that the motel has been completely remodeled (or torn down and rebuilt).
Abandoned vehicle in front of the room
Broken light switch
Broken smoke alarm
Ceiling above mirror
Séjour de 1 nuit en août 2021