Deluxe Loft Suite | Minibar, coffres-forts dans les chambres, bureau
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Avis sur The Alley Hotel

4 out of 5
The Alley Hotel
Layragka 3, Argostoli, Kefalonia

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 33 avis sur 52." "
Note des voyageurs de 8 (Bien), d’après 14 avis sur 52." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 52." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 52." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 52." "

9,2/10

Propreté

8,8/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Farihah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a wonderful time celebrating our anniversary in Kefalonia. The staff were super friendly and attentive, with some fantastic recommendations and created an itinerary for us! (Beaches near Zola Village, The Olive Lounge by the castle to name a few). The room was perfect and very clean. Would highly recommend a stay here for anyone wanting to base themselves in the heart of the island :)
Séjour de 5 nuits en octobre 2023

10/10 Excellent

NICK

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AAA+ hotel in Argostoli, Kefalonia
The team at The Alley Hotel were AAA+. From beach to restaurant recommendations and anything in between they were there to accomodate. AAA+ for the breakfast and the location of the hotel in Argostoli. After the beach you parked the car and were in 5-10 walking distance to a countless restaurants. The room was extremely spacious with a huge open shower. The on site gym had ever modern amenity needed for a complete workout. AA+ for beach towels every day. The bed and pillows could been more comfortable as I prefer a softer mattress but I HIGHLY recommend this hotel
Séjour de 16 nuits en septembre 2023

10/10 Excellent

Andrew

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great stay at The Alley Hotel - the deluxe loft suite had plenty of room, appeared to be recently renovated, and also included a clean veranda with outdoor seating and a lovely view of the marina. The staff at the hotel were all so incredibly friendly, polite and helpful - including the reception team, cleaners and restaurant staff - and were more than happy to recommend things to do during our stay. The location is really convenient - just a few steps from the main square in Argostoli, as well as the marina-front. Breakfast was included in the price and featured an assortment of Greek specialities alongside classic breakfast items. Upon check-in, we were told that we each had a welcome drink, which was a nice surprise! We also found out that the hotel loaned beach towels to its guests, at no extra cost. Some extra special thank yous are due: To Dora, who worked tirelessly to make sure we were happy with our breakfast in the morning and drinks in the evening. To the resident chef, who (upon learning that we were vegetarian) took it upon herself to prepare some extra special breakfast options for us each day of our stay. And to the reception staff, who called the car hire company on our behalf after another driver scraped the front of our car overnight while it was left in a free public car park. The hospitality we received at The Alley was outstanding, and based on this alone we would absolutely recommend it to anyone looking to stay in Argostoli.
Séjour de 7 nuits en août 2023

10/10 Excellent

Roy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel 1/2 block off the waterfront. Stayed twice at beginning and end of trip. Ask for a room on the top floor- beautiful! Great breakfast and wonderful, helpful staff. Would definitely choose to stay again if we are ever in the region.!
Séjour de 1 nuit en juillet 2023
Réponse de Best Regards, The Alley Boutique Hotel & Spa Team le 18 juil. 2023
Dear guest, We are glad you enjoyed your stay. We are more than happy to have you back.

10/10 Excellent

Francesco

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gentilezza e disponibilità del personale
Séjour de 6 nuits en juillet 2023
Réponse de Best Regards, The Alley Boutique Hotel & Spa Team le 18 juil. 2023
Thank you very much for your honest review! Always glad to have you back

10/10 Excellent

Lucy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Me and my partner stayed here for nearly a week and we were both very happy with our beautiful room. It was a central hotel which was located by the dock-near by to every amenity that you could need-staff were super friendly at all times and the breakfast was wonderful 😃 I would definitely stay here again !
Séjour de 4 nuits en mai 2023

10/10 Excellent

Graham

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay
Séjour de 4 nuits en septembre 2022
Réponse de Lilia le 26 sept. 2022
Dear Graham,Thank you so much for taking the time to leave us this amazing review.We are really happy you had an excellent stay at the Alley and we hope to have you here again, maybe in a future stay in Kefalonia.Kind Regards,

8/10 Bien

Daniel

Séjour de 1 nuit en juillet 2022
Réponse de Lilia le 26 sept. 2022
Dear Daniel,Thank you for taking the time to leave this positive feedback, we really appreciate it.You gave us the motivation to improve ourselves.Thank you .Kind Regards

10/10 Excellent

George

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2022

10/10 Excellent

Andrea da R

Séjour de 1 nuit en juillet 2022

10/10 Excellent

AGOSTINO

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Struttura al centro della città a pochi passi dal centro. Ambiente accogliente e pulito. Personale della reception molto accogliente e simpatico.
Séjour de 5 nuits en juillet 2022

10/10 Excellent

Helen

Séjour de 2 nuits en juin 2022

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel
Séjour de 5 nuits en septembre 2021

8/10 Bien

George

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and modern, only issue was tenets above. Dragging chairs and noisy.
Séjour de 7 nuits en septembre 2021

10/10 Excellent

Shanti

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good overall
Great location in Argostoli, good breakfast, large rooms, bathroom decor in the corner suite we stayed in was a bit dated. But the shining star is the service we received from the lovely Lilia on reception who was so helpful with all our queries! Would return on the basis of that alone, though would probably try one of the loft suites next time.
Séjour de 4 nuits en septembre 2021

8/10 Bien

Alessandro

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personale molto gentile e ottima pulizia
Séjour de 7 nuits en août 2021

10/10 Excellent

Peggy

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel
Séjour de 2 nuits en août 2021

8/10 Bien

Malcolm

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very modern hotel , excellent in many respects
Breakfast room
Séjour de 1 nuit en juin 2021
Réponse de Tety le 7 juin 2021
Thank you dear Malcolm We are looking forward to see you again sometime at the Alley.

10/10 Excellent

Ravi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely stay! The hotel was in a great location and the staff friendly and helpful. We stayed five nights and can’t wait to come back.
Séjour de 7 nuits en septembre 2020
Réponse de Tety Kalafati le 19 oct. 2020
Thank you Ravi , this is so kind of you . We are looking forward for your comeback ,have a lovely winter !

10/10 Excellent

Martina, United Kingdom

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Excellent hotel The only issue I had was the breakfast wasn’t that good, the lady does the service wasn’t that good I ordered greek coffee instead of sugar they add salt Which I was disappointed I told the lady but she just ignore me and keep cleaning the tables
Séjour de 1 nuit en septembre 2020
Réponse de Tety Kalafati le 19 oct. 2020
Dear Martina We are so sorry for your unlucky experience with the salted coffee . I assume the staff didn't understand you due to unsufficient knowldge of the English Language . However we will do our best to correct such incidents in the future .

8/10 Bien

Ioanna

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Argostoli trip
I couldn’t get the air conditioning to work and tried calling the front desk, but there is no one to answer the phone at night. It was very hot and difficult to sleep.
Séjour de 1 nuit en août 2020
Réponse de Tety Kalafati le 19 oct. 2020
Dear Ioanna , I am sorry for your bad experience with the airconditioning . Indeed there was no staff after midnight , only for emergencies . Due to Covid 19 we had to adjust our staff needs. However we hope to see you in one of your future trips . We promise a better stay and a cooler sleep .

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en août 2020

10/10 Excellent

Manoela

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2020

8/10 Bien

Davide

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bene
Camera Standard. Grande nuova, pulita. Come già detto da altre recensioni non è il massimo la vista sullo scheletro di cemento armato. La posizione è comoda vicinissima al centro ed ai locali (ovviamente non in posizione tranquilla nè romantica). Il parcheggio si trova sul lungomare poco avanti. La colazione è di qualità. Si vede però la mancanza di attenzione in tante pecche funzionali e di buon senso, come se ciascuno facesse il suo orticello ma mancasse un mante nell'organizzazione
Séjour de 7 nuits en août 2019

6/10 Satisfaisant

Voyageur vérifié

Séjour de 1 nuit en juin 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2019

10/10 Excellent

Vittorio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Posizione strategica
Posizione fantastica, a due passi dal centro di Argostoli. Cordialità del personale e colazione varia e abbondante.
Séjour de 3 nuits en mai 2019
Réponse de ALLEY BOUTIQUE HOTEL & SPA le 29 mai 2019
Thank you Mr. Martinelli!!We hope to see you again on a future trip!!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Kein versprochener Wein Zimmer nicht wie auf den bildern Ungemütlich aber sauber
Séjour de 1 nuit en mai 2019

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
super lage! die personal sind sehr freundlich und nett.
Séjour de 4 nuits en avril 2019

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect !
We travelled to Kefelonia the week before Easter and picked the hotel completely out of the blue and it was fantastic, lovely room and decor was amazing (loved it) only one negative why supply a kettle with no cups or spoons to make a drink ? They were busy laying new stones in street outside and can imagine it is going to look very nice. also a perfect position for main square with lots of restaurants and the front with more restaurants and bars .
Séjour de 7 nuits en avril 2019

10/10 Excellent

Alfredo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alla scoperta di Cefalonia.
Ottima esperienza, personale molto gentile e disponibile. Struttura moderna e posizionata a pochi passi dal centro e dal lungomare. Ottima la pulizia e colazione molto buona.
Séjour de 3 nuits en avril 2019
Réponse de Lilia le 18 avr. 2019
Grazie per le buone parole! Speriamo di riavervi nel nostro hotel.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tutto perfetto!!!! Un saluto in particolare a Lilia sempre gentile e disponibile
Séjour de 3 nuits en avril 2019
Réponse de Lilia le 1 mai 2019
Grazie a voi! Sempre solari e gentili.Speriamo di rivederci Un caro saluto anche da me!.

8/10 Bien

Voyageur vérifié

Séjour de 3 nuits en avril 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en mars 2019

8/10 Bien

VASILEIOS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2019

10/10 Excellent

MARIA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2 nights for work
Very clean and comfortable and staff very polite, pleasant and helpful.
Séjour de 2 nuits en février 2019
Réponse de Tety Kalafati le 20 févr. 2019
Thank you so much! We look forward into having you back!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Καθαρο,ανετο ησυχο, παρα πολυ ωραιο. Η κοπελα στη ρεσεψιόν πολυ φιλοξενη και εξυπηρετικη. Ενιωσα σαν στο σπιτι μου.
Séjour de 2 nuits en février 2019
Réponse de Τετη Καλαφάτη le 20 févr. 2019
Σας ευχαριστούμε για τα καλά σας λόγια! Ελπίζουμε να σας ξαναδούμε σύντομα σε ένα από τα επόμενα ταξιδια !

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en février 2019
Réponse de Lilia Rossiou/ Reservations le 20 févr. 2019
Thank you for the 10! Hopefully we will see you again in one of our hotels!

10/10 Excellent

Alexandru

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel with great services.
Séjour de 3 nuits en janvier 2019
Réponse de Lefteris / Reservations Department le 20 févr. 2019
Thank you dear Alexandru !

10/10 Excellent

Ioannis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Helpfull staff and good breakfast
Séjour de 1 nuit en décembre 2018
Réponse de Tety Kalafati le 20 févr. 2019
Thank you dear Ioannis ! Best Regards

8/10 Bien

Nathan

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 6 nuits en octobre 2018

8/10 Bien

Andreas, Brandenburg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Schönes Stadthotel in zentraler Lage ,alles gut erreichbar, schöne Strände in ca. 10 Minuten mit dem Auto zu erreichen. Sollen jedoch mehr deutsche Urlauber kommen sollen, müssten jedoch wenigstens 1bis2 deutsche TV Programme, von etwa 800, zu empfangen sein.
Séjour de 4 nuits en octobre 2018

2/10 Horrible

Daniel, France

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
When we checked in I’ve discovered that they switched the room I ordered which was with a balcony with partial sea view and a king sized bed to a room with a tiny window to a construction site and a queen sized bed. When I asked to switch to the room I’ve ordered the receptionist told me that there’re no other rooms and that’s the only option she can provide at this time with no offer of any compensation. She only told us that she could cancel the reservation and we’ll need to find a new hotel at 7 PM which is not a practical option. We stayed the night in the room which also had a really annoying green emergency light running all night and of course when we find out about it, the reception was already closed. Worst service we had ever.
Séjour de 1 nuit en septembre 2018

8/10 Bien

Ola

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Rent, snyggt, modernt men inte speciellt.
Hotellet är bra men inte speciellt. Det är rent, snyggt, modernt och nybyggt men lämnar en ganska oberörd. Vi bådde våra 5 första dagar under semestern på ett litet botique hotel med helt fantastiskt personlig service men samtidigt kanske de är orättvist att jämföra The Alley med detta.
Séjour de 5 nuits en juillet 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Town Hotel
Everything we needed. Close to main square and good choice of restaurants. Costa Costa beach was recommended by the receptionist and is a short bus ride away in Lassi. Lassi can be reached on foot (approx. 2km). Compass bar located on the corner overlooking quay is very good also serving coffee. Would also recommend Captains Table for food, a short wall to towards the ferry. Staff very accommodating.
Séjour de 7 nuits en juin 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
INCREDIBLE HOTEL!
I have a Gluten and Lactose intolerance and a nut allergy and the staff were so helpful as they asked me what food I wanted to eat and they went out and bought it for me and I didn’t pay a dime for the inconvenience. The staff were always happy to help and show you the best places for daily excursions. I could not ask for a better hotel than this!
Séjour de 5 nuits en juin 2018

2/10 Horrible

jiffy7, Seattle

Les points faibles : Personnel et service
Nice hotel but hostile management
I had booked a delux suite months in advance with a water view as a splurge. When I checked in, my room was not available but they didn’t tell me this. I discovered it when my room did not the king bed or the marina view I’d prepaid for. When I went downstairs to inquire about it, I was initially told my the staff they’d downgraded my room because the rate I'd pay for was “too good of deal.” Then they told me they’d overbooked the hotel and my options were stay in my room or cancel all together. I opted to stay because my room was nice but I inquired about a refund to account for the difference in room rates. The receptionist told me tomorrow I could speak with the management. She stressed I could not move to my prebooked room during my stay due to other bookings. The next morning, I was told the manager was not available but the receptionist apologized for the night priors events explaining a previous guest was sick and extended his stay occupying my room. Management refused to refund the difference of room rates and became quite nasty. I involved Expedia who also struggled in dealing with them. The staff were very hostile and for the rest of my stay, I was uncomfortable. I tried to book another hotel but the island had limited availability. Sad. The hotel is actually very nice but the manager particularly ruined my stay and made it my worst guest experience to date across the globe. Book elsewhere. There are other nice, modern hotels with rain showers.
Séjour de 3 nuits en juin 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en mai 2018

10/10 Excellent

alexandra, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very helpful and friendly staff. Very nive hotel, located near the shops and restaurants, nice area.
Séjour de 7 nuits en avril 2018