Chambre Double Supérieure, vue ville (102) | Draps en coton égyptien, literie de qualité supérieure, surmatelas

Avis sur Plaza 1866 Superior City Rooms

3.5 out of 5
Plaza 1866 Superior City Rooms
1866 PLATEIA, 11, Chania, Chania

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 44 avis sur 51." "
Note des voyageurs de 8 (Bien), d’après 4 avis sur 51." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 51." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 51." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 51." "

10/10

Propreté

9,6/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Stephanie

Séjour de 1 nuit en septembre 2023
Réponse de Plaza 1866 Superior City Rooms. le 19 oct. 2023
Dear StphanieThank you for your feedback on our hotel. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide superior service and hospitality are represented by all our staff.We hope we will have the opportunity to welcome you back to our Plaza 1866 Superior City Rooms in the near future.With kind regards,Plaza 1866 Superior City Rooms

10/10 Excellent

Frederic

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2023
Réponse de Plaza 1866 Superior City Rooms. le 5 août 2023
Dear, Frederic, We would like to thank you for rating us, it's important for us to know that our guests had a wonderful time in our rooms and we met their expectations. We hope to see you soon. Best regardsPlaza 1866 Superior City Rooms

10/10 Excellent

Ati

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel avec du Goût
Très jolie hôtel, proche de la gare routière, vieux quartier, pleins de restos. Vraiment au cœur de l’action.Chambre petite compacte, charmante Remplie de cadeaux bouteille de vin, de l’eau, café, toiletteries et sandales. Chambre bien agencée et décorée avec du goût Vivement recommandé
Séjour de 1 nuit en août 2021
Réponse de Best Regards, Plaza 1866 Superior City Rooms. le 6 août 2021
Dear Ati, We would like to thank you for this extraordinary review, it's important for us to know the opinion of our guests about their stay in our accommodation! We are glad to see that you enjoyed our services and that your time in the room was a wonderful experience. We will be happy to meet you again on another trip of yours to the city of Chania.

10/10 Excellent

Voyageur vérifié

Séjour de 6 nuits en février 2020
Réponse de Plaza 1866 Superior City Rooms le 23 févr. 2020
Dear guest, Thank you for the outstanding review, we are glad that our facilities and staff met your expectations. We will be happy to see you on another trip of you in Chania. Best Regards, Plaza 1866 Superior City Rooms

10/10 Excellent

Jeryl

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay! We enjoyed the amenities to include the rainfall shower and shared balcony area. Customer service was great. Highly recommend!
Séjour de 1 nuit en décembre 2023
Réponse de Plaza 1866 Superior City Rooms. le 18 mai 2024
Dear Jeryl, Thank you for taking the time to review your recent stay at Plazza 1866. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Warm RegardsPlaza 1866 Superior City Rooms,

8/10 Bien

Heike

Les points forts : Propreté et équipements
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Plaza 1866 Superior City Rooms. le 17 déc. 2023
Dear Christopher, Thank you for taking the time to review your recent stay at Plazza 1866. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Warm RegardsPlaza 1866 Superior City Rooms,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Plaza 1866 Superior City Rooms. le 17 déc. 2023
Dear Guest, Thank you for taking the time to review your recent stay at Plazza 1866. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Warm Regards,Plaza 1866 Superior City Rooms

8/10 Bien

Kristina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Plaza 1866 Superior City Rooms. le 20 oct. 2023
Dear Kristina, Thank you for taking the time to review your recent stay at Plazza 1866. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Warm Regards,

10/10 Excellent

Alishia

Voyage en famille
The apartment was incredibly clean and the bedding was fantastic. Excellent beds and linens. Very centrally located.
Séjour de 1 nuit en octobre 2023
Réponse de Plaza 1866 Superior City Rooms. le 19 oct. 2023
Dear AlishiaThank you for your feedback on our hotel. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide superior service and hospitality are represented by all our staff.We hope we will have the opportunity to welcome you back to our Plaza 1866 Superior City Rooms in the near future.With kind regards,Plaza 1866 Superior City Rooms

10/10 Excellent

Stefania

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything wonderful!
Séjour de 1 nuit en septembre 2023
Réponse de Plaza 1866 Superior City Rooms. le 19 oct. 2023
Dear StefaniaThank you for your feedback on our hotel. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide superior service and hospitality are represented by all our staff.We hope we will have the opportunity to welcome you back to our Plaza 1866 Superior City Rooms in the near future.With kind regards,Plaza 1866 Superior City Rooms

10/10 Excellent

Despina

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Plaza 1866 Superior City Rooms. le 19 oct. 2023
Dear DespinaThank you for your feedback on our hotel. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide superior service and hospitality are represented by all our staff.We hope we will have the opportunity to welcome you back to our Plaza 1866 Superior City Rooms in the near future.With kind regards,Plaza 1866 Superior City Rooms

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Plaza 1866 Superior City Rooms. le 19 oct. 2023
Dear AnonymousThank you for your feedback on our hotel. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide superior service and hospitality are represented by all our staff.We hope we will have the opportunity to welcome you back to our Plaza 1866 Superior City Rooms in the near future.With kind regards,Plaza 1866 Superior City Rooms

10/10 Excellent

Charlotte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean, helpful and central
Lady behind the desk told us where everything was and where the nice places of Chania town were. This hotel is bang on in the centre a few minutes away from the harbour and a stone throw away from all of the shops. 100% if you’re travelling to Chania town.
Séjour de 2 nuits en août 2023
Réponse de Best Regards, Plaza 1866 Superior City Rooms. le 4 sept. 2023
Dear Charlotte. Thank you for your feedback on our hotel. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide superior service and hospitality are represented by all our staff. We hope we will have the opportunity to welcome you back to our Plaza 1866 Superior City Rooms in the near future. With kind regards, Plaza 1866 Superior City Rooms

10/10 Excellent

ALKET

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean .
Séjour de 6 nuits en août 2023
Réponse de Plaza 1866 Superior City Rooms. le 4 sept. 2023
Dear Alket, Thank you for your feedback on our hotel. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide superior service and hospitality are represented by all our staff. We hope we will have the opportunity to welcome you back to our Plaza 1866 Superior City Rooms in the near future. With kind regards, Plaza 1866 Superior City Rooms

10/10 Excellent

Nicholas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Hotel is perfectly located in Chania, it is right outside the taxi stop and a 2 minute walk to the bus station so you can get anywhere you would like. The rooms and beautiful and clean. Eva the receptionist was amazing and helpful, she can organise the tours for you to get to the popular Elafonisi beach, Balos beach and the Samaria Gorge hike. Take her advice about the hike it's a long day!
Réponse de Plaza 1866 Superior City Rooms. le 5 août 2023
Dear Mr. Nicholas.,Thank you for your feedback on our hotel. It is particularly warming to receive an evaluation like yours and to know that our effort to provide superior service and hospitality are represented by all our staff.We hope we will have the opportunity to welcome you back to our Plaza 1866 Superior City Rooms in the near future.With kind regards,Plaza 1866 Superior City Rooms

10/10 Excellent

Nadya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful hotel, rooms, design. Clean room, good location, very helpful staff. I recommend it
Séjour de 7 nuits en juin 2023
Réponse de Plaza 1866 Superior City Rooms. le 2 juil. 2023
Dear Nadya, We would like to thank you for rating us, it's important for us to know that our guests had a wonderful time in our rooms and we met their expectations. We hope to see you soon. Best regardsPlaza 1866 Superior City Rooms

10/10 Excellent

ANDREAS

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent rooms, and great staff
Séjour de 1 nuit en novembre 2022
Réponse de Plaza 1866 Superior City Rooms. le 21 nov. 2022
Αγαπητέ κ. Ανδρεά,Θα θέλαμε να σας ευχαριστήσουμε που μας βαθμολογήσατε με τον απόλυτο βαθμό, είναι για εμάς η μεγαλύτερη επιβράβευση. Ευχόμαστε να σας ξαναδούμε σύντομα.Με εκτίμηση,Plaza 1866 Superior City Rooms

10/10 Excellent

Sander Zulueta

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything about the hotel are nice especially the staff ☺️
Séjour de 7 nuits en septembre 2022
Réponse de Plaza 1866 Superior City Rooms. le 17 sept. 2022
Dear Sander,We are glad that your stay with us was an amazing experience for you and we are so happy that our staff and services met all your expectations. We really hope in the near future our paths to cross again.Best regards

10/10 Excellent

Kenny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2022
Réponse de Plaza 1866 Superior City Rooms. le 25 août 2022
Dear Kenny,We are so happy that your stay at Plaza 1866 was an extraordinary experience for you and we reached in every level your expectations. We hope in the near future our paths cross again.Best regards.

10/10 Excellent

Vesa

Séjour de 1 nuit en juillet 2022
Réponse de Plaza 1866 Superior City Rooms. le 31 juil. 2022
Dear Vesa, We would like to thank you for rating us with the perfect score, we are glad that your stay here at Plaza 1866 was a wonderful experience for you. We wish to meet again in the near future. Best regards

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Renovated mansion
Renovated historical mansion hotel. Fresco on ceilings including the bathroom. Clean, comfortable, central within 5 min walk from old port. Simply superb. Will be going back with family.
Séjour de 2 nuits en juillet 2022
Réponse de Plaza 1866 Superior City Rooms. le 19 juil. 2022
Dear guest, We are glad that your stay in our room was a wonderful experience for you and that we reached your expectations. We hope in the near future our paths to cross again. Best regards

10/10 Excellent

Giovanni

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Posizione Eccellente. Struttura Fantastica. Rumori notturni
Séjour de 3 nuits en juillet 2022
Réponse de Plaza 1866 Superior City Rooms. le 13 juil. 2022
Dear Giovanni, We are so glad that your stay at Plaza 1866 was an amazing experience for you and we manage to meet your expectations. We hope in the near future our paths to cross again. Best regards

10/10 Excellent

Alexandre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel bem localizado no centro de Chania
Bom hotel no centro de Chania. O maior problema é que não tem recepção 24h, mas, tirando isso , eu gostei da estadia.
Séjour de 3 nuits en juin 2022
Réponse de Plaza 1866 Superior City Rooms. le 6 juil. 2022
Dear Alexandre, We are glad that your stay in our rooms was an outstanding experience for you! We hope that our assistance in your arrival was helpful for you and all the things we recommend to you were to the point. Regarding the reception working hours, we are city rooms which means that we do not have a 24-hour reception service, something that every guest knows before making a reservation, this information appears on the site on the services section. We hope in the future to meet again. Best regards, Plaza 1866 Superior City Rooms

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The room was very nice, clean, and modern. It is located in the centre of the city, so it is easy to find restaurants, cafes and things to do close by. The staff were friendly and helped us with anything we needed. They even gave us a list of recommendations for different things to do and visit. We really enjoyed our stay.
Séjour de 4 nuits en juin 2022
Réponse de Plaza 1866 Superior City Rooms. le 28 juin 2022
Dear guest, We would like to thank you for this outstanding review and we are glad that you had an excellent stay here at Plaza 1866. We are so happy that you loved the room and our staff was so useful to you! We hope at the near future our paths cross again! Best Regards, Plaza 1866 Superior City Rooms

8/10 Bien

Julian

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall a great well decorated room - important to note though that this is NOT a traditional hotel in the real sense- there is one person at the front and they are not there 24/7. They sent us a lock code the day of and we had trouble entering - i wish this was communicated much better in advance. Also worth noting it was also quite noisy (at least our room was which faced the square). Despite black out shades and curtains and window doors, we could hear the whole courtyard with motorcycles in the middle of the night. Also the square this hotel is on is not very nice - it's fine - very functional but a bit dirty/grimy. The very cute streets are towards the harbor, just 1-2 blocks away. The difference is VERY apparent, so just know that you are staying in an okay area, but very very close to the nice parts. Again, the room itself was very nice and clean. The bathroom amenities were missing body lotion/moisturizer though which was odd.
Séjour de 1 nuit en mai 2022
Réponse de Best Regards, Plaza 1866 Superior City Rooms. le 11 juin 2022
Dear Julian, We would like to thank you for rating our accommodation and we are glad that in total your stay was a pleasant experience for you. We would like to inform you that we are not a hotel, as you can find in the description at our name, is clear that we are city rooms meaning that we do not have a 24/7 reception service, something that is also mentioned in the details and at the message that automatically receives the guest when they make the reservation. In the same message, we inform all the guests about the door code that they will need to enter the building, something you didn't use on your arrival because the reception lady was there to serve you. Regarding the square's view and shape is not something that is in our power to change, you had booked a room in the central square of the town not in the old town, not having the streets of the old town or have some noise is something that the guest must expect it. Finally about the bathroom's amenities we provide shampoo, shower gel and hand soap as we clarify in the information section at the site, so the lotion/moisturizer is not something that the guest expects to find in the room.

10/10 Excellent

Jeff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Centrally located, comfortable cute place
Parking: there were none but there are free parking a few mins walk away. I parked by the beach. The local is centrally located to the old city. It’s spacious and comfortable. Limited desk hours but that might be because of low season. Check in was a breeze though
Séjour de 1 nuit en février 2022
Réponse de Plaza 1866 Superior City Rooms. le 19 févr. 2022
Dear Jeff, We would like to thank you for this outstanding review, it's a high priority for us the opinion of our guests. We hope our paths cross again in the near future. Best regards, Plaza 1866 Superior City Rooms.

10/10 Excellent

Ioannis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en octobre 2021
Réponse de Με εκτίμηση, Plaza 1866 Superior City Rooms. le 24 oct. 2021
Αγαπητε κ. Ιωάννη, Θα θέλαμε να σας ευχαριστήσουμε που μας βαθμολογήσατε, χαιρόμαστε ιδιαιτέρως που η διαμονής σας ήταν μια πάρα πολύ όμορφη εμπειρία για εσάς. Ευχόμαστε να ξανά συναντηθούμε πολύ σύντομα.

10/10 Excellent

Christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Εξαιρετικό!
Ξεκινώντας από την κοπέλα στη ρεσεψιόν ήταν πολύ ευγενική χαμογελαστη πάντα και πολύ εξυπηρετικη.με πήγε στο δωμάτιο μου εξήγησε τα πάντα να μη μιλήσω για τις δωρεάν παροχές του ξενοδοχείου!δεν το περίμενα!και το δωμάτιο υπέροχο!μοντέρνο με όμορφη διακόσμηση όλα και καινουρια!και έξτρα...είχε και νετφλιιιξ!!!επίσης είναι τόσο κέντρο που έχεις τα πάντα στα πόδια σου.και για φαγητό σούπερ μάρκετ καφέ και το ΚΤΕΛ είναι δύο λεπτά με τα πόδια και το λιμάνι επίσης δίπλα!θα το πρότεινα σίγουρα και όταν ξανά έρθω Χανιά θα το ξανά κλείσω!
Séjour de 2 nuits en octobre 2021
Réponse de Plaza 1866 Superior City Rooms. le 18 oct. 2021
Αγαπητή Χριστίνα, Θα θέλαμε να σας ευχαριστήσουμε για όλα τα καλά σας λόγια τόσο για το προσωπικό μας αλλά και για τις υπηρεσίες που προσφέρουμε σαν κατάλυμα και καταφέραμε να ξεπεράσουμε τις προσδοκίες σας, αυτό είναι για εμάς ιδιαίτερη τιμή. Θα χαρούμε πραγματικά να σας φιλοξενήσουμε ξανά και ευχόμαστε αυτό να πραγματοποιηθεί σύντομα. Mε εκτίμηση,

10/10 Excellent

Georgios

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic property, at great location, very clean with amazing design. Unforgettable experience!!! Thank you so much for the hospitality and the bottle of wine!!!
Séjour de 3 nuits en septembre 2021
Réponse de Plaza 1866 Superior City Rooms. le 28 sept. 2021
Dear Georgios, We would like to thank you for this outstanding review, we are glad that your stay in accommodation was an amazing experience for you and we will be so happy if our paths cross again in the near future. Best regards

10/10 Excellent

Placido

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2021
Réponse de Plaza 1866 Superior City Rooms. le 24 sept. 2021
Dear Placido, We would like to thank you for the great rate. We are glad to see that your stay was an extraordinary experience for you and we came close to your expectation with our services. We hope really soon our paths cross again. Best regards.

10/10 Excellent

Francesco

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was very clean and completely furnished of everything needed, we even got an unexpected welcome drink which was a true surprise. We appreciated also the small coffee/tea kit for breakfast. Position is very centric, less than 5min away from bus station and very close to the old town and harbour. The only thing to consider is that our room didn't have window, so for longer stays it can be an inconvenient.
Séjour de 2 nuits en septembre 2021
Réponse de Plaza 1866 Superior City Rooms. le 18 sept. 2021
Dear Francesco, We would like to thank you for rating us, we are glad that our services met your expectation at most levels we hope our paths cross again very soon. Regarding the room, has a window facing inside the building that is mentioned in the description and in the title of the room. Best regards!

10/10 Excellent

Louzan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2021
Réponse de Plaza 1866 Superior City Rooms. le 15 sept. 2021
Dear Louzan, We would like to thank you for rating us, it's important for us to know that our guests had a wonderful time in our rooms and we met their expectations. We hope to see you soon. Best regards!

8/10 Bien

Foteini

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2021
Réponse de Best Regards, Plaza 1866 Superior City Rooms. le 30 août 2021
Dear Foteini, We would like to thank you for the rate and we are happy to see that overall your accommodation met your expectations. It will be very useful for us to let us know more about your experience in our rooms.

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Top Appartement. Top Ausstattung. Top Service. Kommen gerne wieder.
Séjour de 2 nuits en juillet 2021
Réponse de Plaza 1866 Superior City Rooms. le 5 août 2021
Dear guest, We are glad to see that during your stay you enjoy the room and our services!! Best Regards

6/10 Satisfaisant

C

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2020
Réponse de Plaza 1866 Superior City Rooms. le 18 oct. 2020
Dear Mr. C, You have been so happy and satisfied the first day and we are so sad to understand that your time with us was not perfect in the end and that was an outcome of external factors that it is not in our power to change them. Best Regards, Plaza 1866 Superior City Rooms

6/10 Satisfaisant

C

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Did not sleep too noisy
Did not sleep well First morning it was the pigions above the window The second drilling as the hotel across the way was being gutted. Location is good for everything Just very noisy
Séjour de 1 nuit en octobre 2020
Réponse de Best Regards, Plaza 1866 Superior City Rooms. le 18 oct. 2020
Dear Mr. C, We are sorry to hear that. We would like to mention that the building of Plaza 1866 located at the most central of Chania city with a lot of trees around and means that maybe pigeons or other birds fly around and this is something that we can not control as you understand. You are the first guest of us that he disturbed from that. The second day you saw the room before you book it and you ask to have a window in front and you have the chance to check if it was noisy or not. Best Regards, Plaza 1866 Superior City Rooms

4/10 Médiocre

Mohammed

Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Do not go there period.
Séjour de 2 nuits en septembre 2020
Réponse de Plaza 1866 Superior City Rooms. le 9 sept. 2020
Dear Mohammed, You arrived in our rooms before you make the reservation and you were very impressed. The second day you had a problem with the lock and the manager of our rooms was there from the first moment tried to solve your problem with the electronic lock that you broke from the inside of the room (you are the only guest who did that). During this process, you were impolite and arrogant to the manager that all he wanted was to help you. Finally, with your comment, we came to the conclusion that your purpose from the beginning was the refund of the amount that the manager already gave back to you and he did not charge you for the broken lock. Best Regards, Plaza 1866 Superior City Rooms

10/10 Excellent

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic
Great location. Great service Room was a bit small but very well designed to make best use of the available space. Very smart and modern design. Great choice when visiting Chania.
Séjour de 2 nuits en août 2020
Réponse de Plaza 1866 Superior City Rooms. le 20 août 2020
Dear Ms. Angela, We would like to thank you for this outstanding review, we are glad that our staff and services met your expectation and you have a great time in our rooms. We will be happy to see you on another trip of your in Chania and we hope to stay with us more days. Best Regards, Plaza 1866 Superior City Rooms

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing place.
Amazing location, extremely friendly personnel and really great rooms! It is really a MUST select hotel if you are visiting Chania!
Séjour de 1 nuit en juillet 2020
Réponse de Best Regards, Plaza 1866 Superior City Rooms. le 6 août 2020
Dear Mr. Efstratios, We would like to thank you for this outstanding review and your kind words, we are so happy to see that our staff and services met your expectations and we contributed for your great trip in our city. We are looking forward to seeing you again on another trip to you at Chania.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic, very helpful stuff, impeccable cleanness.
Séjour de 1 nuit en juillet 2020
Réponse de Best Regards, Plaza 1866 Superior City Rooms. le 2 août 2020
Dear guest, We will like to thank you for that outstanding review, we are happy to see that our staff and services met your expectations. We hope to choose our rooms on another trip of yours to Chania.

10/10 Excellent

Dimitrios

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommended
Very clean and comfort room. The quality of mattress and linens were perfect. The staff very helpfull and kind. Perfect location.
Séjour de 1 nuit en février 2020
Réponse de Plaza 1866 Superior city room le 14 févr. 2020
Mr Dimitrios, We would like to thank you for the amazing review, we are glad that our services meet you expectations and you are satisfy with your stay in the hotel. We are looking forward to meet you in another trip of yours. Best regards Plaza 1866 Superior City rooms

10/10 Excellent

NIKOLAOS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
PERFECT STAY!
AMAZING!EVERYTHING WAS PERFECT!POLITENESS AND LUXURY!
Séjour de 1 nuit en janvier 2020
Réponse de Plaza 1866 Superior City rooms le 24 janv. 2020
Dear Mr. Nikolae, We would like to thank you for that stunning review, we are happy to see that our staff and facilities met your need! We are looking forward to visiting us on another trip of yours. Best Regards

10/10 Excellent

christoforos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ολα άψογα
Ολα άψογα.Ολιγοήμερη διήμερη διαμονή.Πολύ ποιοτικά τα λινά.Αψογες οι παροχές του δωματίου σε καφέ,τσαι κτλ.Σε πολύ κεντρικό σημείο, πάνω από την eurobank στην πλατεία.Εξαιρετικό το προσωπικό.
Séjour de 2 nuits en décembre 2019
Réponse de Plaza 1866 Superior City Rooms. le 23 janv. 2020
Κύριε Χριστόφορε, Θα θέλαμε να σας ευχαριστήσουμε για τον χρόνο που διαθέσατε για να γράψετε αυτήν την όμορφη κριτική για το ξενοδοχείο μας. Χαιρόμαστε που διαπιστώνουμε ότι μείνατε ικανοποιημένος από την διαμονή σας, τις παροχές μας και το προσωπικό μας. Ευελπιστούμε την επόμενη φορά που θα βρεθείτε στα Χανιά να έχουμε την τιμή να σας έχουμε κοντά μας. Με εκτίμηση

10/10 Excellent

GEORGIOS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Φιλόξενο προσωπικό , Καθαρό και μοντέρνο διαμέρισμα , Κεντρική περιοχή. Ήταν όλα άψογα.
Séjour de 1 nuit en novembre 2019
Réponse de Plaza 1866 Superior City Rooms. le 24 nov. 2019
Κύριε Γιώργο, Είναι ιδιαίτερη τιμή για εμάς που σας ικανοποίησαν οι παροχές και οι υπηρεσίες μας και φανήκαμε αντάξιοι των προσδοκιών σας.Θα θέλαμε να σας ευχαριστήσουμε για την κριτική σας και ανυπομονούμε να σας φιλοξενήσουμε σε μια επόμενη επίσκεψή σας στα Χανιά. Με εκτίμηση, Plaza 1866 Superior City Rooms.

10/10 Excellent

Henri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2019
Réponse de Thalia le 21 nov. 2019
Dear Henri, Thank you very much for the generous rating you gave us; we greatly appreciate it. Our team strives to do its best for our esteemed guests, and we hope to have the opportunity to serve you again in the near future. Sincere regards, The Management

10/10 Excellent

Voyageur vérifié

Séjour de 3 nuits en septembre 2019
Réponse de The Plazza 1866 Team le 3 oct. 2019
Dear Guest, Thank you for taking the time to review your recent stay at Plazza 1866. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Warm Regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simple is nice sometimes.
Séjour de 2 nuits en septembre 2019
Réponse de Reception team le 2 oct. 2019
Dear Guest, What a wonderful review, we truly appreciate your trust in us. I am very happy to see that our staff and service met your needs and expectations. We look forward to welcoming you back to our hotel in the near future. Sincerely,