Avis sur Out Of The Blue Resort & Spa
Out Of The Blue Resort & Spa
Aghia Pelagia, Heraklion, Malevizi, Crete Island
Avis
8,2
Très bien
8,6/10
Propreté
8,6/10
Personnel et service
8,2/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
10 oct. 2023
Séjour de 3 nuits en octobre 2023
Réponse de Guest Relations Department le 25 oct. 2023
Dear Mr. Antonios, Thank you so much for taking your time reviewing your recent accommodation in our hotel. We are glad thet we were able to meet your expectations and we look forward to welcoming you once again in our resort, in order to exceed them. Kind regards, Guest Relations Department
10/10 Excellent
ANNIE MARIE
19 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ANNIE MARIE
Séjour de 9 nuits en septembre 2023
Réponse de Guest Relations Department le 25 oct. 2023
Chère Mme Annie Marie,Merci beaucoup pour votre remarque vraiment excellente. Nous sommes plus que heureux de savoir que nous avons répondu à vos attentes et nous nous réjouissons de vous accueillir de nouveau bientôt!Nous espérons sincèrement que nous aurons l'occasion de vous accueillir à nouveau dans un proche avenir.En toute honnêteté,Guest Relations Department
10/10 Excellent
Rodolphe
27 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rodolphe
Séjour de 6 nuits en août 2023
Réponse de Guest Realtions Department le 1 sept. 2023
Dear Mr. Rodolphe, Τhank you very much for your excellent feedback. We are more than happy to know that we have meet your expectations and look forward to welcome you back again soon! We truly hope that we will have the opportunity of welcoming you back in the near future. Kindest Regards, Guest Relations Department
10/10 Excellent
loic
12 juin 2023
Les points forts : Propreté, personnel et service, confort de la chambre
loic
Séjour de 3 nuits en juin 2023
Réponse de Manolis Th. Maris, General Hotel Manager le 13 juin 2023
Dear Ioic, Thank you for your excellent evaluation. We always do our very best to exceed our clients expectations and your positive feedback is a consistant motivations for us. We look forward to welcome you once again. Best Regards,
6/10 Satisfaisant
Sylvie
Voyage en famille
30 avr. 2023
Les points forts : Propreté et personnel et service
Sylvie
Séjour de 4 nuits en avril 2023
Réponse de Manolis Th. Maris, General Hotel Manager at Out o le 1 mai 2023
Dear mrs Sylvie,thank you for your comments.it is realy pity ,that we did not had the chance to talk with you ,concerning your room.if we knew we would definatly help !!we hope to have thepleasure to welcome you another time !!kindest regards!!
8/10 Bien
Anne Laurence
Voyage en couple
20 sept. 2022
Les points forts : Propreté et personnel et service
Anne Laurence
Séjour de 7 nuits en septembre 2022
Réponse de Manolis Th. Maris le 24 sept. 2022
Chere Madame Anne,Un grand merci pour votre commentaire si agréable à lire! C'est un vrai plaisir de lire que vous avez passé un bon séjour et que vous avez apprécié les services que nous offrons.Nous espérons avoir le plaisir de vous accueillir à nouveau pour un nouveau séjour, sans les limites des mesures covid. Jusque là, nous vous invitons à nous suivre sur notre page Facebook, Instagram et Twitter afin de rester à jour avec nos actualités et nos offres.Très Cordialement,Manolis Th. MarisGeneral Hotel Manager at Out of the Blue Resort
10/10 Excellent
Tatyana
3 déc. 2023
Tatyana
Séjour de 9 nuits en septembre 2023
8/10 Bien
Lynne
Voyage en famille
2 nov. 2023
Les points forts : Propreté, personnel et service, équipements
Lynne
Séjour de 7 nuits en octobre 2023
Réponse de guest relation le 2 nov. 2023
Dear mrs Lynne,thank you very much for taking the time to whrite your comments.we will be very happy to have the chance to welcome you again.
2/10 Horrible
ALLAN
Voyage en famille
26 oct. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ALLAN
Séjour de 3 nuits en octobre 2023
2/10 Horrible
Miriam Sivan
Voyage en famille
25 oct. 2023
Miriam Sivan
Séjour de 4 nuits en octobre 2023
2/10 Horrible
Itamar
21 oct. 2023
Itamar
Séjour de 3 nuits en octobre 2023
10/10 Excellent
Susan
Voyage en famille, Voyage en couple
7 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Susan
Séjour de 2 nuits en octobre 2023
Réponse de Guest Relations Department le 25 oct. 2023
Dear Mrs. Susan,Τhank you very much for your truly excellent feedback. We are more than happy to know that we have meet your expectations and look forward to welcome you back again soon!We truly hope that we will have the opportunity of welcoming you back in the near future.Kindest Regards,Guest Relations Department
6/10 Satisfaisant
Daniel
Voyage en couple
25 sept. 2023
Les points forts : Équipements
Daniel
Séjour de 2 nuits en septembre 2023
Réponse de Guest Relations Department le 25 oct. 2023
Dear. Mr. Daniel,Thank you for taking your time to review your recent stay with us. We are content with your kind words regarding our resort's location and our welcoming staff as it's of our assets. We appreciate all you said in your comment and recognize that this is your personal opinion, which you kindly expressed.We are all in agreement that the hotel's numerous outlets require renovation, which is why our maintenance department works so hard on it. Our staff is in continual contact with all of our clients in order to fix these kinds of issues as quickly as feasible. We accept that the hotel was not recently refurbished, and as a result, certain materials deteriorate with time.Nonetheless, we truly hope that we will have the opportunity of welcoming you back in the near future.Kindest Regards,Guest Relations Department
10/10 Excellent
Sigal
23 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sigal
Séjour de 1 nuit en septembre 2023
Réponse de Guest Relations Department le 25 oct. 2023
Dear Sigal,Τhank you very much for your truly excellent feedback. We are more than happy to know that we have meet your expectations and look forward to welcome you back again soon!We truly hope that we will have the opportunity of welcoming you back in the near future.Kindest Regards,Guest Relations Department
10/10 Excellent
Judith
14 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great service…thank you
Judith
Séjour de 7 nuits en septembre 2023
Réponse de Guest Relations Department le 25 oct. 2023
Dear Mrs. Judith, Thank you for your nice words considering your stay with us. We are more than glad that we were able to satisfy your expectations. We appreciate your kindness to our hard working staff, as it is one of our asset, always willing to help and assist our mutual guests. We take this opportunity of welcoming you once again in our resort in order to exceed your expectations this time. With kindest regards, Guest Relations Department
8/10 Bien
Elisa
12 août 2023
Elisa
Séjour de 14 nuits en juillet 2023
Réponse de Guest Relations Department le 1 sept. 2023
Dear Ms. Elisa, Thank you for taking your time reviewing your recent stay with us. We appreciate that you enjoyed your stay and pleased with our surroundings. We look forward welcoming you in our facilities once again for another memorable stay. Best Regards,Guest Relations Department
10/10 Excellent
Max
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
4 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Max
Séjour de 9 nuits en juillet 2023
Réponse de Manolis Th. Maris, General Hotel Manager at Out of le 8 août 2023
Dear Mr. Max,Thank you for choosing "Out of the Blue Resort" on your recent vacation and for having taken the time to share your experience. It was a pleasure for us to welcome you here. It makes us very happy to learn that your holidays with us was a wonderful and unforgettable experience and that you also enjoyed the hotel's environment. We are very happy to know that the service which you experienced from our staff met or even exceeded your expectations. Looking forward to welcoming you back at "Out of the Blue Resort" on Crete. Best regards,Manolis Th. Maris, General Hotel Manager at Out of the Blue Resort
10/10 Excellent
Allen Harold
Voyage en famille
2 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Allen Harold
Séjour de 3 nuits en juillet 2023
Réponse de Manolis Th. Maris General Hotel Manager at Out of le 8 août 2023
Dear Mr. Allen Harold, Thank you for taking the time to write this lovely review. It makes us very happy to learn that your holidays with us was a wonderful and unforgettable experience and that you also enjoyed the hotel's environment. We hope to have the opportunity to welcome you back in the future. In the meantime, if you are so inclined, please find us on Facebook, Instagram, Pinterest and Twitter for all the latest news and events happening in our resort.Best Regards, Manolis Th. Maris General Hotel Manager at Out of the Blue Resort
10/10 Excellent
Amanda
Voyage en couple
29 juin 2023
Amanda
Séjour de 7 nuits en juin 2023
Réponse de Manolis Th. Maris General Hotel Manager at Out of le 30 juin 2023
Dear Ms. Amanda,Thank you for taking the time to write this review. It makes us very happy to learn that your holidays with us was a wonderful and unforgettable experience and that you also enjoyed the hotel's food and environment. We hope to have the opportunity to welcome you back in the future. In the meantime, if you are so inclined, please find us on Facebook, Instagram, Pinterest and Twitter for all the latest news and events happening in our resort. Best Regards, Manolis Th. Maris General Hotel Manager at Out of the Blue Resort
8/10 Bien
Lynn
Voyage en famille
18 mai 2023
Les points forts : Propreté et équipements
Lynn
Séjour de 2 nuits en mai 2023
Réponse de Manolis Th. Maris, General Hotel Manager le 19 mai 2023
Dear Ms. Lynn, Thank you for choosing "Out of the Blue Resort" on your recent vacation and for taking the time to share your experience. It was a pleasure for us to welcome you here. We are very concerned to read about some inconveniences. Kindly note all your comments have been taken into consideration and communicated to the head departments. Please be assured that we are taking the necessary steps to ensure the complete satisfaction of our guests. Looking forward to welcoming you back at "Out of the Blue Resort" on Crete. Best regards,Manolis Th. MarisGeneral Hotel Manager at Out of the Blue Resort
10/10 Excellent
Ioannis
Voyage d’affaires
24 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ioannis
Séjour de 1 nuit en avril 2023
Réponse de Manolis Th. Maris le 25 avr. 2023
Dear mr Ioannis,thank you very much .we hope to have the pleasure to welcome you again in our hotel.have a Great Day!!
6/10 Satisfaisant
Leen
12 oct. 2022
Les points forts : Propreté et personnel et service
Leen
Séjour de 2 nuits en octobre 2022
8/10 Bien
Hubert
Voyage en groupe
8 oct. 2022
Les points forts : Personnel et service et équipements
Hubert
Séjour de 6 nuits en septembre 2022
Réponse de Manolis Th. Maris le 12 oct. 2022
Dear Mr. Hubert,Thank you for choosing "Out of the Blue Resort" on your recent vacation and for taking the time to share your experience. It was a pleasure for us to welcome you here. We are very concerned to read about some inconveniences.Kindly note all your comments have been taken into consideration and communicated to the head departments. Please be assured that we are taking the necessary steps to ensure the complete satisfaction of our guests.Looking forward to welcoming you back at "Out of the Blue Resort" on Crete.Best regards,Manolis Th. MarisGeneral Hotel Manager at Out of the Blue Resort
6/10 Satisfaisant
Gillian
3 oct. 2022
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Dated property
Gillian
Séjour de 6 nuits en septembre 2022
Réponse de Manolis Th. Maris, General Hotel Manager le 5 oct. 2022
Dear Mr. Gillian,Thank you for choosing "Out of the Blue Resort" on your recent vacation and for taking the time to share your experience. It was a pleasure for us to welcome you here. We are very concerned to read about some inconveniences.Kindly note all your comments have been taken into consideration and communicated to the head departments. Please be assured that we are taking the necessary steps to ensure the complete satisfaction of our guests.We are sorry again that your holiday did not meet your expectations.Looking forward to welcoming you back at "Out of the Blue Resort" on Crete.Best regards,Manolis Th. MarisGeneral Hotel Manager at Out of the Blue Resort
10/10 Excellent
Martene
Voyage en famille
30 sept. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Martene
Séjour de 2 nuits en septembre 2022
Réponse de Manolis Th. Maris General Hotel Manager le 5 oct. 2022
Dear Ms. Martene,Thank you for taking the time to write this lovely review. It makes us very happy to learn that your holidays with us was a wonderful and unforgettable experience and that you also enjoyed the hotel's environment. And thank you for the good comments about our colleagues’ service.We always work towards offering the greatest experiences to our guests, and your feedback shows us we are doing it right. We hope to have the opportunity to welcome you back in the future. In the meantime, if you are so inclined, please find us on Facebook, Instagram, Pinterest and Twitter for all the latest news and events happening in our resort.Best Regards,
8/10 Bien
Claudio Benedetto
Voyage en couple
26 sept. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Claudio Benedetto
Séjour de 7 nuits en septembre 2022
Réponse de Manolis Th. Maris General Hotel Manager le 5 oct. 2022
Dear Mr. Claudio,Thank you for choosing "Out of the Blue Resort" on your recent vacation and for taking the time to share your experience. It was a pleasure for us to welcome you here. We are very concerned to read about some inconveniences.Kindly note all your comments have been taken into consideration and communicated to the head departments. Please be assured that we are taking the necessary steps to ensure the complete satisfaction of our guests.Looking forward to welcoming you back at "Out of the Blue Resort" on Crete.Best regards,Manolis Th. MarisGeneral Hotel Manager at Out of the Blue Resort
10/10 Excellent
Kim, Kew
4 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kim
Séjour de 3 nuits en août 2022
8/10 Bien
Gianluca
Voyage en couple
19 août 2022
Gianluca
Séjour de 7 nuits en août 2022
Réponse de Manolis Th. Maris, General Hotel Manager at Out o le 24 sept. 2022
Dear Mr. Gianluca,Thank you for choosing "Out of the Blue Resort" on your recent vacation and for having taken the time to share your experience. It was a pleasure for us to welcome you here.It makes us very happy to learn that your holidays with us was a wonderful and unforgettable experience and that you also enjoyed the hotel's environment. We are very happy to know that the service which you experienced from our staff met or even exceeded your expectations.Looking forward to welcoming you back at "Out of the Blue Resort" on Crete.Best regards,Manolis Th. Maris,General Hotel Manager at Out of the Blue Resort
10/10 Excellent
William
Voyage en groupe
3 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William
Séjour de 1 nuit en juillet 2022
Réponse de Manolis Th. Maris General Hotel Manager at Out o le 24 sept. 2022
Dear Mr. William,Thank you for taking the time to write this lovely review. It makes us very happy to learn that your holidays with us was a wonderful and unforgettable experience and that you also enjoyed the hotel's environment. And thank you for the good comments about our colleagues’ service.We always work towards offering the greatest experiences to our guests, and your feedback shows us we are doing it right. We hope to have the opportunity to welcome you back in the future. In the meantime, if you are so inclined, please find us on Facebook, Instagram, Pinterest and Twitter for all the latest news and events happening in our resort.Best Regards,Manolis Th. MarisGeneral Hotel Manager at Out of the Blue Resort
10/10 Excellent
SHAY
Voyage en famille
15 juil. 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nice resort ⛵ Charming beaches and a pleasant town
SHAY
Séjour de 4 nuits en juillet 2022
4/10 Médiocre
david
Voyage d’affaires, Voyage en couple
11 sept. 2021
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
david
Séjour de 3 nuits en septembre 2021
8/10 Bien
saeed
Voyage en famille
15 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
saeed
Séjour de 3 nuits en juin 2021