Avis
9,0
Merveilleux
8,8/10
Propreté
9,2/10
Personnel et service
9,2/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
27 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de Ios Palace Hotel & Spa Team le 23 oct. 2023
Dear Guest, We would like to thank you for your nice comments regarding your stay with us. It is a pleasure for us to hear about your positive experience and that we have met your expectations. We wish you all the best for the future and hope to have the chance to welcome you back to our hotel. Kind Regards, Ios Palace Hotel & Spa Team
10/10 Excellent
Linda
Voyage en couple
24 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Linda
Séjour de 2 nuits en septembre 2022
Réponse de Ios Palace Hotel & Spa Team le 23 oct. 2023
Dear Guest, We would like to thank you for your nice comments regarding your stay with us. It is a pleasure for us to hear about your positive experience and that we have met your expectations. We wish you all the best for the future and hope to have the chance to welcome you back to our hotel. Kind Regards, Ios Palace Hotel & Spa Team
2/10 Horrible
Diego
8 août 2022
Les points forts : Propreté
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
WORST HOTEL IN A LONG LONG TIME
Diego
Séjour de 14 nuits en juillet 2022
Réponse de Ios Palace Hotel & Spa Team le 10 août 2022
Dear Mr. El Glaoui Diego,
Greetings from Ios Palace.
First of all, we would like to thank you for staying with us during your recent visit to Ios island.
Regarding your comments we would like to mention:
1. Our beds are exclusively made for hotel rooms from one of the best companies in Greece and the mattresses completely cover the guest needs. As a matter of fact, we receive very good comments from our customers regarding their sleeping experience.
2. Regarding the water which was coming out from drain holes as you mentioned we would have appreciated to hear this during your stay with us since we have technicians available 24/7 who could have been given a chance to fix any problem with the shower immediately. However, you never ask from our reception for this problem to be fixed. Please be informed that we have implemented a very detailed maintenance schedule in order to attend to any issues arising in our rooms.
3. With regards to the noise please note that our hotel has soundproof walls and is not possible to hear other guests from the other rooms. Regarding the noise from outside we would like to inform you that as a busy hotel during a busy summer is very normal sometimes to hear people walking around or having conversations etc. Moreover, we would be very glad to hear these comments again during your stay in order to act immediately and offer you a change to a quieter room.
4. Following your comments about the smell of smoke on the towels and that you assume that an employee take cigarettes breaks in the laundry area is untenable and offensive. Please note that according to the Greek law, smoking is prohibited in our hotel's rooms and premises, our employees are following all the restrictions and that is the first time that a guest complains about something like that.
5. In accordance with your remark for the often-power cuts off please note that was happened just once for 3 hours on the 29th of July due to a problem with the electricity company on Naxos Island, and it was programmed to be done. We have informed all the guests of the hotel on time because is truly our aim to ensure every guest has an excellent and safe experience in our property. Also, another one happened on your date of departure for 20 minutes and please be informed the power cut-off again was in the whole island.
6. According to your comments for the door locker in the bathroom I have been informed from our technician that the problem was resolved immediately, and we will really appreciate to let us know how is possible for you to know that the problem with the door lockers happens frequently in all the rooms, in order to investigate it further and give us the chance to fix the problem if you know something more that we do not.
7. We would also like to address your feedback regarding the breakfast. Our hotel constantly tries to improve the variety, as well as the quality of the served dishes and provided products, to exceed our guests’ expectations. Our br
10/10 Excellent
mélanie
13 juin 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon séjour
mélanie
Séjour de 4 nuits en juin 2022
Réponse de Christos P. le 14 juin 2022
Dear Guest, We would like to thank you for your nice comments regarding your stay with us. It is a pleasure for us to hear about your positive experience and that we have met your expectations. We wish you all the best for the future and hope to have the chance to welcome you back to our hotel. Kind Regards, Ios Palace Hotel & Spa Team
10/10 Excellent
Maximilien
26 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ios Palace Août 2021
Maximilien
Séjour de 2 nuits en août 2021
8/10 Bien
Audrey
5 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Audrey
Séjour de 2 nuits en septembre 2019
Réponse de Reservations manager le 9 oct. 2019
Thank you very much for your preference, we hope to accomodate you again in the future.
10/10 Excellent
Andre
1 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe
Andre
Séjour de 3 nuits en septembre 2019
Réponse de Reservations manager le 4 oct. 2019
Thank you very much for your preference and your kind words, We hope to accomodate you again in the future.
10/10 Excellent
François
9 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe hôtel et service À+
François
Séjour de 3 nuits en septembre 2019
Réponse de reservations manager le 13 sept. 2019
Thank you for your nice words.
we hope to accomodate you again in the future.
4/10 Médiocre
Valerie
4 sept. 2019
Les points faibles : Personnel et service
Valerie
Séjour de 3 nuits en août 2019
Réponse de reservations manager le 8 sept. 2019
Thank you for your kind words.
We hope to accomodate you in the future again.
10/10 Excellent
Daniel
Voyage en couple
31 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Daniel
Séjour de 3 nuits en juillet 2019
Réponse de reservations manager le 11 août 2019
Thank you for your preference,
We are looking forward to welcoming you in the near future again.
8/10 Bien
Voyageur vérifié
Voyage en couple
22 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Voyageur vérifié
Séjour de 3 nuits en juillet 2019
Réponse de Yiorgos Daskalakis le 24 juil. 2019
Thank you for your preference.
We hope to accomodate you in the future again.
10/10 Excellent
Voyageur vérifié
2 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 9 nuits en juin 2019
Réponse de Yiorgos Daskalakis le 13 juil. 2019
Thank you for your preference
We hope to accomodate you again in the future
Kind regards
8/10 Bien
PHILIPPE
22 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Palace les pieds dans l eau
PHILIPPE
Séjour de 1 nuit en juin 2019
Réponse de Yiorgos Daskalakis le 13 juil. 2019
Thank you for your preference
We hope to accomodate you again in the future
Kind regards
10/10 Excellent
Sébastien
14 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sébastien
Séjour de 3 nuits en octobre 2018
8/10 Bien
Sylvain, Canada
13 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sylvain
Séjour de 2 nuits en mai 2018
10/10 Excellent
Jacques
29 sept. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jacques
Séjour de 2 nuits en septembre 2017
8/10 Bien
Voyageur vérifié
19 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
8/10 Bien
Stephane, Bouafle
3 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
bel hôtel avec vue magnifique
Stephane
10/10 Excellent
frederic, Paris
31 juil. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel tres bien situé
frederic
8/10 Bien
Sandra, Bussigny Lausanne Suisse
9 juil. 2015
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bel environnement, propre, mais manque petit plus
Sandra
6/10 Satisfaisant
Voyageur vérifié
4 sept. 2014
Les points forts : Personnel et service
Voyageur vérifié
10/10 Excellent
PAPAZIAN, Grenoble
19 août 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Service impeccable
PAPAZIAN
10/10 Excellent
Louis, Montréal
6 juin 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Idyllique
Louis
10/10 Excellent
Daniel, Paris, France
10 août 2013
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un bel hôtel au service très attentionné
Daniel
10/10 Excellent
Laura
26 sept. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Laura
Séjour de 4 nuits en septembre 2023
Réponse de Ios Palace Hotel & Spa Team le 23 oct. 2023
Dear Guest, We would like to thank you for your nice comments regarding your stay with us. It is a pleasure for us to hear about your positive experience and that we have met your expectations. We wish you all the best for the future and hope to have the chance to welcome you back to our hotel. Kind Regards, Ios Palace Hotel & Spa Team
10/10 Excellent
EDUARDO
24 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
EDUARDO
Séjour de 4 nuits en septembre 2023
Réponse de Ios Palace Hotel & Spa Team le 23 oct. 2023
Dear Guest, We would like to thank you for your nice comments regarding your stay with us. It is a pleasure for us to hear about your positive experience and that we have met your expectations. We wish you all the best for the future and hope to have the chance to welcome you back to our hotel. Kind Regards, Ios Palace Hotel & Spa Team
10/10 Excellent
Heather
10 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel, great service and fantastic pools
Heather
Séjour de 4 nuits en août 2023
Réponse de Ios Palace Hotel & Spa Team le 23 oct. 2023
Dear Guest, We would like to thank you for your nice comments regarding your stay with us. It is a pleasure for us to hear about your positive experience and that we have met your expectations. We wish you all the best for the future and hope to have the chance to welcome you back to our hotel. Kind Regards, Ios Palace Hotel & Spa Team
2/10 Horrible
Miss
6 sept. 2023
Miss
Séjour de 6 nuits en août 2023
Réponse de Ios Palace Hotel & Spa Team le 23 oct. 2023
Dear Guest, We would like to thank you for sharing your experience with us, however we would apreciate to hear more about your experience regarding the score 2 out of 10. We wish you all the best for the future and hope to have the chance to welcome you back to our hotel. Kind Regards, Ios Palace Hotel & Spa Team
10/10 Excellent
Helene
Voyage en famille
5 sept. 2023
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Upgrade
Helene
Séjour de 4 nuits en août 2023
Réponse de Ios Palace Hotel & Spa Team le 23 oct. 2023
Dear Guest, We would like to thank you for your nice comments regarding your stay with us. It is a pleasure for us to hear about your positive experience and that we have met your expectations. We wish you all the best for the future and hope to have the chance to welcome you back to our hotel. Kind Regards, Ios Palace Hotel & Spa Team
6/10 Satisfaisant
Kaya
1 sept. 2023
Kaya
Réponse de Ios Palace Hotel & Spa Team le 23 oct. 2023
Dear Guest, We would like to thank you for sharing your experience with us We wish you all the best for the future and hope to have the chance to welcome you back to our hotel and meet your expectations. Kind Regards, Ios Palace Hotel & Spa Team
10/10 Excellent
Dr.G
Voyage en famille
3 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dr.G
Séjour de 4 nuits en juillet 2023
Réponse de Ios Palace Hotel & Spa Team le 23 oct. 2023
Dear Guest, We would like to thank you for your nice comments regarding your stay with us. It is a pleasure for us to hear about your positive experience and that we have met your expectations. We wish you all the best for the future and hope to have the chance to welcome you back to our hotel. Kind Regards, Ios Palace Hotel & Spa Team
10/10 Excellent
Teresa
Voyage en couple
21 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Teresa
Séjour de 2 nuits en juillet 2023
Réponse de Ios Palace Hotel & Spa Team le 23 oct. 2023
Dear Guest, We would like to thank you for your nice comments regarding your stay with us. It is a pleasure for us to hear about your positive experience and that we have met your expectations. We wish you all the best for the future and hope to have the chance to welcome you back to our hotel. Kind Regards, Ios Palace Hotel & Spa Team
4/10 Médiocre
adalberto
Voyage en famille
1 juil. 2023
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
adalberto
10/10 Excellent
Lucy
Voyage en couple
1 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lucy
Réponse de Ios Palace Hotel & Spa Team le 23 oct. 2023
Dear Guest, We would like to thank you for your nice comments regarding your stay with us. It is a pleasure for us to hear about your positive experience and that we have met your expectations. We wish you all the best for the future and hope to have the chance to welcome you back to our hotel. Kind Regards, Ios Palace Hotel & Spa Team
10/10 Excellent
Karlie
Voyage en couple
19 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Karlie
Réponse de Ios Palace Hotel & Spa Team le 23 oct. 2023
Dear Guest, We would like to thank you for your nice comments regarding your stay with us. It is a pleasure for us to hear about your positive experience and that we have met your expectations. We wish you all the best for the future and hope to have the chance to welcome you back to our hotel. Kind Regards, Ios Palace Hotel & Spa Team
10/10 Excellent
Mary
Voyage en couple
8 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mary
Séjour de 2 nuits en juin 2023
Réponse de Ios Palace Hotel & Spa Team le 23 oct. 2023
Dear Guest, We would like to thank you for your nice comments regarding your stay with us. It is a pleasure for us to hear about your positive experience and that we have met your expectations. We wish you all the best for the future and hope to have the chance to welcome you back to our hotel. Kind Regards, Ios Palace Hotel & Spa Team
8/10 Bien
Robert
Voyage en groupe
27 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Robert
Séjour de 4 nuits en mai 2023
Réponse de Ios Palace Hotel & Spa Team le 23 oct. 2023
Dear Guest, We would like to thank you for your nice comments regarding your stay with us. It is a pleasure for us to hear about your positive experience and that we have met your expectations. We wish you all the best for the future and hope to have the chance to welcome you back to our hotel. Kind Regards, Ios Palace Hotel & Spa Team
10/10 Excellent
connie
14 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
connie
Séjour de 1 nuit en septembre 2022
Réponse de Ios Palace Hotel & Spa Team le 23 oct. 2023
Dear Guest, We would like to thank you for your nice comments regarding your stay with us. We wish you all the best for the future and hope to have the chance to welcome you back to our hotel. Kind Regards, Ios Palace Hotel & Spa Team
10/10 Excellent
Stephen
13 sept. 2022
Stephen
Séjour de 2 nuits en septembre 2022
Réponse de Ios Palace Hotel & Spa Team le 23 oct. 2023
Dear Guest, We would like to thank you for your nice comments regarding your stay with us.We wish you all the best for the future and hope to have the chance to welcome you back to our hotel. Kind Regards, Ios Palace Hotel & Spa Team
10/10 Excellent
Kristen
Voyage en groupe
25 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kristen
Séjour de 4 nuits en juillet 2022
Réponse de Ios Palace Hotel & Spa Team le 9 sept. 2022
Dear Guest, We would like to thank you for your nice comments regarding your stay with us. It is a pleasure for us to hear about your positive experience and that we have met your expectations. We wish you all the best for the future and hope to have the chance to welcome you back to our hotel. Kind Regards, Ios Palace Hotel & Spa Team
10/10 Excellent
Susan
Voyage en famille, Voyage en groupe
19 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Susan
Séjour de 4 nuits en juillet 2022
Réponse de Ios Palace Hotel & Spa Team le 18 août 2022
Dear Guest, We would like to thank you for your nice comments regarding your stay with us. It is a pleasure for us to hear about your positive experience and that we have met your expectations. We wish you all the best for the future and hope to have the chance to welcome you back to our hotel. Kind Regards, Ios Palace Hotel & Spa Team
6/10 Satisfaisant
Marilenna
16 juil. 2022
Marilenna
Séjour de 2 nuits en juillet 2022
6/10 Satisfaisant
Otis
9 juil. 2022
Otis
Séjour de 4 nuits en juin 2022
10/10 Excellent
Vicki, Bettendorf
28 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vicki
Séjour de 7 nuits en juin 2022
Réponse de Christos P. le 28 juin 2022
Dear Guest, We would like to thank you for your nice comments regarding your stay with us. It is a pleasure for us to hear about your positive experience and that we have met your expectations. We wish you all the best for the future and hope to have the chance to welcome you back to our hotel. Kind Regards, Ios Palace Hotel & Spa Team
10/10 Excellent
Harmony
Voyage en couple
10 oct. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Harmony
Séjour de 3 nuits en octobre 2021
10/10 Excellent
Voyageur vérifié
29 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing views, great staff, bathroom shower poor
Voyageur vérifié
Séjour de 2 nuits en septembre 2021
10/10 Excellent
Andrea
27 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Romantic stay in paradise
Andrea
Séjour de 1 nuit en septembre 2021
10/10 Excellent
Judith
26 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Didn’t want to leave
Judith
Séjour de 4 nuits en septembre 2021
10/10 Excellent
Anna, San Francisco
Voyage en couple
2 sept. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anna
Séjour de 2 nuits en août 2021
6/10 Satisfaisant
Samuel
Voyage en groupe
29 août 2021
Les points forts : Propreté et personnel et service
Samuel
Séjour de 2 nuits en août 2021