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Avis sur Alcanea Boutique Hotel

3 out of 5
Alcanea Boutique Hotel
Aggelou 2 Old Port, Chania, Crete Island

Avis

9,8

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 102 avis sur 112." "
Note des voyageurs de 8 (Bien), d’après 9 avis sur 112." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 112." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 112." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 112." "

9,8/10

Propreté

10/10

Personnel et service

9,8/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Réal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bel hôtel et service impeccable. La localisation parfaite. Le personnel très sympathique et professionnel. Merci à Helena et Eva pour le bel accueil, très apprécié. Le petit déjeuner offrait une bonne sélection de plats pour tous les goûts. Nous recommandons grandement cet hotel.
Séjour de 1 nuit en avril 2024
Réponse de The Alcanea Team le 13 avr. 2024
Cher Mrs. Réal,Nous avons noté avec plaisir la note positive que vous avez publié sur votre expérience Alcanea Boutique Hotel. Lâte de vous accueillir à nouveau.Cordialement,The Alcanea Team

10/10 Excellent

Stephane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bel hôtel Personnel sympa Je recommande
Séjour de 7 nuits en août 2023
Réponse de The Alcanea le 7 sept. 2023
Dear Mr. Stephane,Greetings from Alcanea Boutique Hotel. Thank you for your excellent review of our hotel. We are delighted to hear that you had a positive experience at Alcanea Boutique Hotel and that you enjoyed the attentiveness of our staff. We hope to have the chance to welcome you back at Alcanea Boutique Hotel in the nearest future.With Kind Regards,The Alcanea Team

10/10 Excellent

Stéphanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Remarquable
D'abord il y a le site, sur le superbe port de Chania, mais à l'abri de l'agitation et du bruit. La maison est ancienne et superbement remise au goût du jour. Chaque détail est pensé, pour créer une atmosphère chaleureuse et au raffinement oriental subtil. Notre chambre était jolie et lumineuse avec une vue magnifique sur le vieux port depuis le balcon. On pourrait y rester des heures à admirer la couleur des bâtiments changer avec le soleil. La literie est très confortable. Tout est impeccablement propre. Nous avons adoré les petits déjeuner sur la terrasse devant l'hôtel, très frais avec des spécialités crétoises à la carte. Un énorme merci à Eva pour sa bonne humeur matinale, son accueil attentif et ses bons conseils de visite. Toute l'équipe est aux petits soins. Nous avons passé un formidable séjour dans cet endroit plein d'âme, et reviendrons sans aucun doute à l'occasion d'un prochain voyage.
Séjour de 3 nuits en octobre 2020

10/10 Excellent

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Charme et belle vue
Nous avons eu la surprise d'être surclassés en ayant la grande chambre du 2ème étage avec vu sur le port venitien. Grand lit confortable et très belle salle de bain design avec douche pluie. Eva notre hôte est très accueillante, souriante et de bon conseil pour les restaurants. Petit déjeuner de folie, gâteaux crétois delicieux et toujours un mot gentil du personnel. Partis ce matin, nous avons déjà la nostalgie de ce bel hôtel historique(il est d'époque vénitienne) et de la charmante Eva.
Vue du balcon
Séjour de 3 nuits en octobre 2020

10/10 Excellent

Alexis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
parfait
Chambre parfaite vue sublime petit déjeuner délicieux
Séjour de 1 nuit en septembre 2020

10/10 Excellent

Fabien

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chania
Superbe séjour dans cet hôtel idéalement placé. Juste un petit peu compliqué pour se garer en soirée.
Séjour de 1 nuit en août 2020

10/10 Excellent

Dubus, La Canée

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vue magnifique, dans le centre ville, a côté du parking public. Très chaleureux et avenant.
Séjour de 1 nuit en juillet 2020
Réponse de Eva le 1 août 2020
Thank you very much for taking the time to share your experience! Warmest Wishes!

10/10 Excellent

Josette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour exceptionnel
Magnifique hôtel, belle deco, nous avons séjourné dans la chambre 1 qui donne sur le port, vue magnifique, l’accueil est chaleureux tout est fait pour passer un séjour exceptionnel.
Séjour de 2 nuits en octobre 2019

10/10 Excellent

Anne, Laurentides, Québec

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Presque chambre de rêve. Accueil très chaleureux de Heleni et conseils très appréciés sur restaurants et choses à voir. Site idéal.
Séjour de 4 nuits en novembre 2018

10/10 Excellent

Catharinah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, very helpful staff
Séjour de 5 nuits en mai 2024

10/10 Excellent

BERTRAND

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice boutique hotel centrally located in old Town. Excellent staff who were very helpful. Nice breakfast. Plenty of restaurants around.
Séjour de 2 nuits en mai 2024
Réponse de The Alcanea Team le 16 mai 2024
ear Mr/Mrs. Bertrand,Thank you for choosing to stay at the Alcanea Boutique Hotel. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are proud to know that you enjoyed our friendly staff, delightful breakfast and restaurant. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Alcanea Boutique Hotel.With Kind Regards,The Alcanea Team

10/10 Excellent

Debbie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The Alcanea hotel is a most unique property. It is decorated in a way that emphasizes the 500 year old fortress it is a part of. The bed was amazingly comfortable, with lovely bedding. It is situated perfectly with wonderful views, and great walks. The breakfasts were delicious! We enjoyed the Cretan foods. The staff are very kind! Eva always had time to chat and give us ideas of where to go and what to do. Georgia served us breakfast every morning. We enjoyed her very much. Our cleaning lady, was also a gem! We will plan to go back again! Enjoyed every minute!!
Séjour de 6 nuits en mars 2024
Réponse de The Alcanea Team le 26 mars 2024
Dear Mrs. Debbie,Thank you for staying in Alcanea Boutique Hotel and sharing your positive rating. We are proud to know that you enjoyed the beautiful view, comfortable bed, tasty breakfast and friendly staff. We would love to have the chance to welcome you back in Chania Town for another stay.With Best Regards,The Alcanea Team

10/10 Excellent

Shari

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The check-in with Eva was excellent! She is friendly and very knowledgeable about the area and restaurant recommendations. We dined at all of the suggested places with a harbor view. The historical sites, shops and restaurants were all walkable.
Séjour de 3 nuits en mars 2024
Réponse de The Alcanea Team le 5 mars 2024
Dear Mrs. Shari,Thank you very much for taking the time to rate Alcanea Boutique Hotel with 5 stars, we are glad to know that you have had an amazing stay with us!We value your feedback and look forward to welcoming you back soon.Best regards,The Alcanea Team

10/10 Excellent

Catherine Anne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful 16th century villa overlooking the port!
Loved the hotel! Excellent location on the quiet end of the Ventian port. Beautiful view over the bay. Feels like staying in a small castle, beautiful decor with modern twist. Staff so friendly, offers many of their personal favorites for restaurants and bars. Breakfast is fabulous! Best eggs I have ever had (Chef said the secret is in the fresh olive lol…), 5 stars and can’t wait to visit again. Thank you
Séjour de 3 nuits en novembre 2023
Réponse de The Alcanea Team le 26 janv. 2024
Dear Mrs. Catherine Anne,Let us thank you for choosing Alcanea Boutique Hotel for your stay and we are glad we were able to meet your expectations. We are proud to know that you enjoyed the tasty breakfast, professional staff, accessible location and unique view. We would love to have the chance to welcome you back in Chania Town for another stay.Best Regards,The Alcanea Team

10/10 Excellent

Victoria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beyond outstanding
We absolutely loved the Alcanea Boutique Hotel! It is located toward the end of the harbor in Old Town, a perfect location from which to explore the charming area. Our hosts, Nikos and Eva, were most welcoming. Our room was nothing short of spectacular--spacious and beautifully decorated. Comfy bed, wonderful shower, amazing view. The breakfast, too, was outstanding. There really aren't enough stars to indicate how wonderful this place is. Needless to say, the Alcanea is highly recommended!
Séjour de 2 nuits en novembre 2023
Réponse de The Alcanea Team le 1 déc. 2023
Dear Mrs. Victoria,We are very happy you chose Alcanea Boutique Hotel for your stay in Chania Town & that that you enjoyed your experience. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Alcanea Boutique Hotel.With Best Regards,The Alcanea Team

10/10 Excellent

George

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staying inside a 500 year old historical building is an experience of its own! High 4-5 meter ceilings, beautiful views. Furnished with taste, and you get normal Wi-Fi and modern comfort including AC. Eva and Petros were very welcoming and eager to please, even at low season they were just a call away. Breakfast served at the table in an outdoor cafe. Beware there is no lift here if you have problems with steps. Free parking within a few minutes walk.
Réponse de The Alcanea Team le 18 nov. 2023
Dear Mr. George,Greetings from Alcanea Boutique Hotel. Thank you for your 5-star review of our hotel. We are glad to know that you enjoyed your stay with us . We hope to have the chance to welcome you back at Alcanea Boutique Hotel in the nearest future.Kind Regards,The Alcanea Team

10/10 Excellent

Kåre Degn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very charming
Very charming old house overlooking the port. We had a very spacious room. Would come back anytime. Delicious breakfast served outside.
Séjour de 1 nuit en octobre 2023
Réponse de The Alcanea Team le 24 oct. 2023
Dear Mrs. Degn,Thank you so much for sharing your experience at Alcanea Boutique Hotel. We would luv to have you again with us at your next visit at Crete!Best Regards,The Alcanea Team

10/10 Excellent

carmen, thousand oaks

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our room was charming and wonderful with high ceilings and a balcony with a great view. Eva was very sweet and attentive. The location is perfect being just at the end of the harbor so it’s easy to walk to all the great sights but not right in the middle of the noisy parts. Breakfast was good. The only bad thing was parking. GPS navigation sent us to dead end streets. Eva had emailed me instructions on where to park but my cell phone died so were using my husbands. We called and she recommended one spot but the lot was full so we ended up parking at another spot which was a 10 minute walk away. Not a big deal but hard to do lugging our luggage.
Séjour de 1 nuit en octobre 2023
Réponse de The Alcanea le 10 oct. 2023
Dear Mrs. Carmen,Let us thank you for recommending Alcanea Boutique Hotel after the experience you had with us! We were truly pleased to hear that you enjoyed breakfast, location, view and room. We hope to have the chance to welcome you back at Alcanea Boutique Hotel in the nearest future.With Kind Regards,The Alcanea Team

4/10 Médiocre

Jennifer

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
This is a good location to be in for the historic district. And the inn is quiet which was great. Also they included a delicious breakfast and the service was very good. However, our room was crazy small and the sheets on the bed were like newspaper. The air conditioning worked well so that was helpful. But the mattress was not good and they really should use better/softer bedding. The bathroom was quite nice and I liked their shampoos and soaps. But there was a bad smell in the room — not sure what it was. I would not stay here again but I also did not like the historic district as it is full of tourists and tourist restaurants with terrible and expensive food. (The breakfast at hotel was excellent)
Séjour de 1 nuit en septembre 2023
Réponse de The Alcanea le 19 sept. 2023
Dear Mrs. Jennifer,Thank you for taking the time to write and post your review. First of all, we would like to thank you for your positive comments. Also It is with concern that we find out that you weren't fully satisfied . Your feedback is very much appreciated and has been communicated to the relevant departments. Wishing you a great rest of your holidays.Kind Regards,The Alcanea Team

10/10 Excellent

Nicole

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very cool hotel with amazing staff. Very clean.
Séjour de 2 nuits en septembre 2023
Réponse de The Alcanea le 15 sept. 2023
Dear Mrs. Nicole,Thank you for staying in Alcanea Boutique Hotel and sharing your positive rating. We are very glad to receive your compliments. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Alcanea Boutique Hotel.With Kind Regards,The Alcanea Team

10/10 Excellent

Venesiah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Highly recommended!!! My family and I stayed here one night, en route to our destination. The staff is amazing! Very helpful! Alecia greeted us upon arrival - super friendly, engaging, and welcoming. Eva, was very accommodating in helping us with our luggage, taxi. Thank you Eva for your warm welcoming hospitality!The hotel is very nice and clean. In an area where you can walk to everything! Parking is an issue, especially with our late arrival. Would definitely stay here again!
Séjour de 1 nuit en juillet 2023
Réponse de The Alcanea le 22 juil. 2023
Dear Mrs. Venesiah,Let us thank you for recommending Alcanea Boutique Hotel after the experience you had with us! Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Best Regards,The Alcanea Team

10/10 Excellent

Roy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice and friendly staff. accomodations were great!
Séjour de 4 nuits en juin 2023
Réponse de The Alcanea le 1 juil. 2023
Dear Mr. Roy,Thank you for staying in Alcanea Boutique Hotel and sharing your positive rating. We were truly pleased to hear that you enjoyed our staff. We would love to have the chance to welcome you back in Chania Town for another stay.Kind Regards,The Alcanea Team

10/10 Excellent

Kyle

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Perfect. We loved everything including the gorgeous, large room, the helpful, kind staff, and the incredible breakfast. Will definitely stay here again!
Séjour de 2 nuits en mai 2023
Réponse de The Alcanea le 1 juin 2023
Greetings from Alcanea,We are pleased to note that you enjoyed the comforts of our hotel including our staff and the breakfast. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Kind Regards,The Alcanea Team

10/10 Excellent

Katherine

Séjour de 2 nuits en mai 2023
Réponse de The Alcanea le 29 mai 2023
Dear Mrs. Katherine, Thank you for your fabulous review. We are so glad you enjoyed your stay with us. It was a pleasure to have you with us. We hope to welcome you back soon. Warm regards, The Alcanea Team

10/10 Excellent

Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a wonderful stay. Alicia and Eva and the entire staff went above and beyond to look after us. Thank you!
Séjour de 4 nuits en mai 2023
Réponse de The Alcanea le 25 mai 2023
Dear Mr.Thomas,Thank you for this fabulous review. We are so glad you enjoyed your stay with us. It was a pleasure to have you as our guest. We hope to welcome you back soon. Warm regards, The Alcanea Team

10/10 Excellent

Tiffany

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing manager, incredible location, beautiful building and room with all necessary amenities and more
Séjour de 2 nuits en mai 2023
Réponse de The Alcanea le 25 mai 2023
Dear Mrs. Tiffany,Thank you for choosing to visit Alcanea Boutique Hotel. We have well noted and appreciated your great rating! Do look forward to welcoming you back soon!!!With Warm Regards,The Alcanea Team

10/10 Excellent

Belinda, Dombarton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Huge room, very comfortable and clean. Fantastic location, views, lots of dining options. Delicious breakfast. Eva is very friendly and welcoming, she cannot do enough for you. We had an issue with a cancelled tour and she was very helpful in organising another one for us. She turned a disappointing day into a good one. Thoroughly recommend staying here.
Séjour de 2 nuits en mai 2023
Réponse de The Alcanea le 25 mai 2023
Dear Mrs. Belinda,Thank you very much for taking the time to rate Alcanea Boutique Hotel. We are glad to know that you have had an amazing stay.We value very much your feedback and look forward to welcoming you back soon!!!Warm Regards,The Alcanea Team

10/10 Excellent

KIMBERLEY

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alcanea Boutique Hotel was amazing! Our room was so spacious and nice and the hotel lobby is so beautiful. Loved the welcome drink upon arrival too! Such a nice touch. My husband and I stayed here with our 2 boys 9 and 13 and they loved this hotel also.
Réponse de The Alcanea le 18 mai 2023
Dear Mrs. Kimberely,Thank you very much for choosing Alcanea Boutique Hotel for your accommodation. We are delighted to hear that you had a positive experience at Alcanea Boutique Hotel and that you enjoyed the comfort of your room. We hope to have the chance to welcome you back at Alcanea Boutique Hotel in the nearest future.Kind Regards,The Alcanea Team

10/10 Excellent

Julia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Service above and beyond.
A 500 year old building does have its limits but the Alcanea is well worth the effort. The staff went above and beyond to make us comfortable. The breakfast was tasty and served with a smile. The bed was comfortable and the room was quiet. The only minor complaint is the hot water was very patchy and the stairs are very steep. That isn’t surprising with the age of the building. A perfect place from which to explore Chania.
Séjour de 2 nuits en mai 2023
Réponse de The Alcanea le 18 mai 2023
Dear Mrs. Julia,Thank you very much for choosing Alcanea Boutique Hotel for your stay in Chania Town. We are very happy to know that the relaxing bed and comfortable room contributed to your positive experience. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Alcanea Boutique Hotel.With Best Regards,The Alcanea Team

10/10 Excellent

Andrew, Portland

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is in one of the most historic buildings in Chania and in perhaps the best location in Chania opposite the lighthouse on the old harbour. It feels like you are stepping back in time but the excellent service from the hotel team is very much 21st century.
Séjour de 3 nuits en mai 2023
Réponse de The Alcanea le 11 mai 2023
Dear Mr. Andrew,Thank you for sharing the experience you had with us! Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back @ Alcanea Boutique Hotel in the nearest future.With Kind Regards,The Alcanea Team

10/10 Excellent

edmund

Séjour de 1 nuit en mai 2023
Réponse de The Alcanea le 10 mai 2023
Dear Mr. Edmund,We would like to thank you for choosing Alcanea Boutique Hotel for your stay & for taking the time to post your review. Looking forward to welcoming you back.The Alcanea Team

10/10 Excellent

Sunil

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are very helpful. The location of the hotel is perfect. All in all a great experience.
Séjour de 3 nuits en avril 2023
Réponse de The Alcanea le 16 avr. 2023
Dear Mr. Sunil,Let us thank you for choosing Alcanea Boutique Hotel for your stay and we are glad we were able to meet your expectations. We hope to have the chance to welcome you back at Alcanea Boutique Hotel in the nearest future.With Best Regards, The Alcanea Team

10/10 Excellent

Edward

Séjour de 1 nuit en mars 2023
Réponse de The Alcanea le 20 avr. 2023
Dear Mr. Edward,Thank you so much for taking the time to share your experience with us!Looking forward to having you again at Alcanea Boutique Hotel!Warm Regards,The Alcanea Team

10/10 Excellent

natalie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved this hotel. Our room was large and spacious and had a little balcony with an amazing view overlooking the port area. The included breakfast was so good, and offered many options. Also the fact that the building is over 500 years old makes it very unique.
Réponse de The Alcanea le 12 nov. 2022
Dear Mrs. Natalie,Thank you so much for sharing your experience with us! Your comments are very much appreciated and valuable for us.Looking forward to welcoming you back at Alcanea!Warm Regards,The Alcanea Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel!
Wonderful views and great location. Good breakfast and very helpful receptionist. Room was huge, which was great.
Séjour de 3 nuits en octobre 2022
Réponse de The Alcanea le 31 oct. 2022
Dear Guest,We are very happy you chose Alcanea Boutique Hotel for your stay in Chania Town. We are pleased to note that you enjoyed the comforts of our hotel. We hope to have the chance to welcome you back at Alcanea Boutique Hotel in the nearest future.With Best Regards,The Alcanea Team

10/10 Excellent

Marta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A fantastic building in a fantastic location. Expertly restored, great amenities. We stayed on the top floor - the view of the Venetian Harbor from the balcony Is very hard to beat anywhere in the world for this price. Breakfasts are sumptuous. Aliki and Eva answered promptly all of our questions and we had a lot. Don’t worry that you can’t drive up to the hotel door: we rented a car and were always able to find a parking spot nearby.
Séjour de 6 nuits en août 2022
Réponse de The Alcanea le 19 août 2022
Thank you so much for sharing your experience as it is very valuable for us!Hope to have the oportunity to have you again with us!Warm Regards,The Alcanea Team

10/10 Excellent

Sally

Séjour de 3 nuits en juillet 2022
Réponse de The Alcanea le 6 août 2022
Thank you for taking the time to share your experience. It is very valuable for us! Looking forward to having you again with us!

10/10 Excellent

Leah

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful location, great service, very helpful. Eva was fantastic with everything we needed
Séjour de 6 nuits en juillet 2022
Réponse de The Alcanea le 19 août 2022
Thank you so much for sharing your experience as it is very valuable for us!Hope to have the oportunity to have you again with us!Warm Regards,The Alcanea Team

10/10 Excellent

Stephanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Eva is a star
We stayed in room VI, upstairs. Several flights (so take note if thats not for you), but absolutely worth it. The room was spacious, bright, and has a nice bathroom (except...if you are tall you will need to sit sideways on the toilet). Eva checked us in and took care of us. She couldn't have been nicer or more helful. Also, the breakfast was lovely, outside in their courtyard-like area facing the water.
View of the balcony from the room
Our balcony
Séjour de 1 nuit en juillet 2022
Réponse de The Alcanea le 19 août 2022
Thank you so much for sharing your experience as it is very valuable for us!Hope to have the oportunity to have you again with us!Warm Regards,The Alcanea Team

8/10 Bien

wallace

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was fine except could hear people walking up stairs and floor above us.
Séjour de 2 nuits en juin 2022
Réponse de Eva Tsialta le 22 juin 2022
Thank you for sharing your experience. Your feedback is very valuable for us!

10/10 Excellent

Sarah

Séjour de 2 nuits en juin 2022
Réponse de Eva Tsialta le 7 juin 2022
Thank you so much for taking the time to share your experience! :) Warm Wishes from the Alcanea Team.

10/10 Excellent

Joern

Séjour de 2 nuits en mai 2022
Réponse de The Alcanea le 31 août 2022
Dear Mr. Joern,Thank you for choosing us to be your home away ! We try hard to provide the best possible service to our customers and their satisfaction is our reward. We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future. Sincerely, The Alcanea Team

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful old solid high ceilings heritage listed Hotel ..... with fully updated and very comfortable rooms. Located overlooking Old Port Chania ....great views ! Restaurant attached ... suggest try all the traditional Greek choices ! But the best is your lovely hosts .... so friendly and helpful .... with huge smiles 😊 Greg Middleton
Séjour de 2 nuits en mai 2022
Réponse de Eva Tsialta le 22 juin 2022
Thank you for sharing your experience with us! It is very much appreciated! :)

10/10 Excellent

Liisu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Strong recommendation
Old beautifully renovated building, nice surrounding view, extremely friendly stuff and diverse abundant breakfast by the sea in the middle of old town.
Séjour de 5 nuits en avril 2022
Réponse de Eva Tsialta le 14 mai 2022
Thank you so much for sharing your experience with us as it is very valuable for us! Wishing you all our best and hope to have you again with us!

10/10 Excellent

IOANNIS

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A beautiful place with excellent view in the Old Port of Chania.
Séjour de 3 nuits en décembre 2021
Réponse de Eva le 27 déc. 2021
Thank you so much for taking the time to share your experience! It was a pleasure having you with us and hope to accommodate you again @ Alcanea!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2021
Réponse de Eva Tsialta le 25 nov. 2021
Thank you so much for sharing! Warm Regards, Eva

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would stay again
Great people and great location!
Séjour de 1 nuit en octobre 2021
Réponse de Eva Tsialta le 25 nov. 2021
Thank you so much for sharing! Warmest Regards, Eva

10/10 Excellent

J

Séjour de 1 nuit en septembre 2021
Réponse de Eva Tsialta le 7 oct. 2021
Thank you so much for taking the time to share your experience! :)

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2021
Réponse de Eva Tsialta le 7 oct. 2021
Thank you so much for taking the time to share your experience !

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was in a wonderful location with a view of the harbor, the breakfast was delicious, and the staff was outstanding. Eva and Nikos made our stay perfect !
Séjour de 4 nuits en juin 2021
Réponse de Eva le 8 juil. 2021
Thank you so much! It was a great pleassure having you with us!