Châteaux à Grandview

« The pr »

« The rooms have been nicely renovated but the outside and office are old and need a face lift as well. The TV would only turn on and the guide and menu buttons wouldn’t work so we couldn’t change channels, stream, etc. When we were out of coffee, there was none available in the supply room and after calling and requesting some, it was never provided so we left our room. Customer service was not good and no one was available on the property. »

« Hotel vieillot peu engageant. Cheveux dans la salle de bain Petit déjeuner basique. Prix excessif pour les prestations. »

« Vieux hôtel »

« Great overnight getaway, friendly staff »

« Clean room, pet friendly, very cozy »

« Very disappointing experience during our 3-night stay across 3 rooms booked for 3 families. Housekeeping was practically nonexistent, with only basic trash collection and towel replacement, which were often missed. Napkins provided were of extremely poor quality, and leftover supplies were not replaced unless we personally requested them. The room phone was not working, so contacting the front desk was impossible, and management showed little concern when informed. Bathroom amenities were...

« Very nice stay in an old Victorian house. The neighborhood and the town are unique and quirky! We stayed in the Captain Bridgeford room. The bed was very comfortable and the bathroom was small but functional with a claw foot tub that has a shower. »

« Belle chambre spacieuse que nous avons pu récupérer très tôt à notre arrivée, personnel très serviable. »

« Check was easy. Gentleman who helped us got us a room with a jacuzzi tub due to a cancellation and did not charge us full price. Helped us get settled in our room and made sure we were happy. Very quiet place. Beautiful scenery. Close to downtown without the downtown traffic. Will definitely return. »