Les notes se basent sur un nombre total de 943 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,3 sur 5
Recommandé par 90 % des clients
4,4 Propreté de la chambre
4,4 Services et personnel
4,3 Confort de la chambre
4,2 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
2 sur 5
par un voyageur vérifié de Los Angeles

Room 121 should'nt exist

Publié le 29 avr. 2016
Les - : Don't check guests into room 121 until sound proofing has been completed.
My purpose for staying at this hotel is first and foremost a comfortable night sleep. I can review all the added amenities of this hotel but they are irrelevant if the room doesn't provide a comfortable night sleep. Room 121 is located directly next door to the maintenance room. I spent the night listening to water flowing to and from the hot water heaters and some sort of machine maybe a compressor that would sound off for a period of time. Its highly unlikely I am the first person to complain about this. The walls in general are paper thin. Why would a hotel even bother to make the room available as this has to be the standard reaction. Do not allow allow them to put you in this room
Commentaire laissé par : Direction de l'hôtel
10 mai 2016 par Online Customer Support, Direction de l'hôtel
Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regards to the ongoing noise from the maintenance room. Your feedback is beneficial and will help us facilitate all necessary hotel improvements to ensure a positive guest experience.
4 sur 5
par un voyageur vérifié de Detroit, MI

Great location, friendly staff

Publié le 25 avr. 2016
Les + : Clean, comfortable, friendly.
Check in was fast and easy, and the staff explained all the available amenities. Although my room was on the interstate side of the hotel, the room was quiet. The individual controlled air conditioner/heating unit was great since the weather was all over the place. The hotel is close to shopping, dining and easy access to I-96.
3 sur 5
par un voyageur vérifié

Policies

Publié le 24 avr. 2016
My overall stay was good, the room was nice. But my problem was that I arrived 30 minutes before the check in time and they would not allow me to check in early. I had to go wander around Walmart for 30 minutes until I could check in. I understand the need for the checkin policy , but it was only 30 minutes. After spending all day traveling, it would have been nice to settle into my room a little early.
3 sur 5
par un voyageur vérifié

not very impressed

Publié le 22 avr. 2016
Les + : the bed was comfy
Les - : the shower
I felt the staff at the front desk lacked friendliness. I stayed for 3 days and each morning before I left I passed the front desk, said good morning to staff and received no response, when I returned to the hotel I would say hello as well and never had a response. My room was clean and comfortable, only problem with room was a good size gap around entry door that made me wonder about my safety.
4 sur 5
par John de TC

Publié le 13 avr. 2016 sur Hotels
We stayed two nights. We like this hotel a lot. Comfortable beds and a nice continental breakfast. We would stay again.
3 sur 5
par Melanie

Noisy

Publié le 10 avr. 2016 sur Hotels
I have stayed at this hotel a couple times and never had any complaints. This trip however the hotel was full of kids who were doing laps in the hallway until 1am until we finally said something. Probably won't be staying again.
4 sur 5
par un voyageur vérifié

Spring break.

Publié le 10 avr. 2016 sur Hotels
Took my God daughter and one of her friendds there for a couple days during spring break. The hotel was nice but we were unable to close the curtains to keep out the lights from the parking lot. We also had problems with kids running in the room above us and up and down the halls.
4 sur 5
par un voyageur vérifié

Nice hotel clean and comfortable.

Publié le 8 avr. 2016
Good breakfast, clean rooms and nice pool. Easy access to highway and airport.
3 sur 5
par un voyageur vérifié

Publié le 5 avr. 2016 sur Hotels
The heating/air conditioner was so loud I had trouble sleeping. The insulation sound proofing was terrible. The room above me was so loud and jumping that it felt as if they were in my room.
5 sur 5
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 5 avr. 2016 sur Hotels