Les notes se basent sur un nombre total de 1 010 avis vérifiés

4,3 sur 5
Recommandé par 88 % des clients
4,4 Propreté de la chambre
4,4 Services et personnel
4,3 Confort de la chambre
4,2 Conditions de l'hôtel
Avis Expedia vérifiés
4 sur 5
Recommandé
pour Familles
par un voyageur vérifié de South Haven

We checked in before 3 because the room was clean.

Publié le 8 avr. 2017
Les + : We got to check in early because the room was ready. The cookies were always fresh and ready. It was close to shopping.
Les - : Something needs to be done about those sharp edges. The hotel could clearly post a warning about it.
Situation : The shopping and freeway was close by.
We enjoyed the pool and the free dinner on Thursday. The worst part was the sharp edge in the pool. Three out of five of us cut our toes on the sharp ledge that runs around the deep end of the pool. It ruined the experience for one of my kids.
Commentaire laissé par : Direction de l'hôtel
13 avr. 2017 par Kristan Z., Direction de l'hôtel
We apologize you were not satisfied with the condition of the hotel during your stay, in particular the pool. We appreciate you taking the time share your experience. Your comments are valued, and I can assure you we are working diligently to get it taken care of for you and our other guests. We hope to welcome you back in the future to show you our improvements. Best Regards, Kristan Z. General Manager
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de muskegon mi

grandkids weekend

Publié le 7 avr. 2017
Les + : it was clean and warm
Les - : not a thing
Situation : close to shopping, gas stations,and places to eat
took my grandkids for a get a way from mom and dad had a great time they loved the pool also took them to the pet expol in grand rapids mi will stay there again thank you for a GREAT WEEKEND GRANDMA
Commentaire laissé par : Direction de l'hôtel
13 avr. 2017 par Kristan Z., Direction de l'hôtel
Pat, Thank you for your feedback and for taking the time to write about your experience. It brings joy to our staff to hear that you enjoyed your weekend with your grand kids so much. We look forward to your next stay. Best Regards, Kristan Z. General Manager
3 sur 5
par un voyageur vérifié de Washington State

So so hotel.

Publié le 7 avr. 2017
The pictures make the hotel look better than it is. Clean enough for comfort. Missed breakfast so can't speak to that. Walking distance to Meijers which is open 24/7
Commentaire laissé par : Direction de l'hôtel
15 avr. 2017 par Kristan Z., Direction de l'hôtel
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly. Best Regards, Kristan Z. General Manager
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Northern Michigan

Very nice

Publié le 2 avr. 2017
Les + : Everything was great.
Les - : The only thing that could improve would be cleaning the mirrors more.
Situation : Location was good. Shopping was close by. Malls, restaurants. The highway was close by to get on and off easy.
Our hotel was very nice.. Comfortable, roomy, staff was very nice. Very good breakfast and also a free lite dinner, which is unheard of in most hotels. First night they had stir fry, second night we had grilled chicken breast with chips and soda. I would book a room here again.
Commentaire laissé par : Direction de l'hôtel
13 avr. 2017 par Kristan Z., Direction de l'hôtel
Jody, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our complimentary dinner that is offered Monday though Thursday. We look forward to your next stay. Best Regards, Kristan Z. General Manager
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de C

great airport location

Publié le 25 mars 2017
Great location and great staff. Free breakfast daily and free dinner weeknights. Nice pool. We left headphones behind and they were great about mailing them back
Commentaire laissé par : Direction de l'hôtel
27 mars 2017 par Kristan Z., Direction de l'hôtel
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our complimentary breakfast and dinner. I am so happy to hear that we were able to get your headphones back to you as well. We look forward to your next stay. Best Regards, Kristan Z. General Manager
3 sur 5
par un voyageur vérifié

Adequate, but not as good as other Country Inns

Publié le 21 mars 2017
Les + : Price
Les - : Upkeep
Situation : GR is awesome. Tons to do.
Have had much better experiences in other hotels on this chain. Maintenance appears to be lacking - carpets are worn, needs repainting, random supply boxes stacked on baggage carts in the halls.
Commentaire laissé par : Direction de l'hôtel
27 mars 2017 par Kristan Z., Direction de l'hôtel
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. Best Regards, Kristan Z. General Manager
3 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

clean hotel beds not comfortable

Publié le 13 mars 2017
The hotel is clean and staff very friendly. However beds are not comfortable. Our TV reception was terrible. Not able to get half the channels the second night.
Commentaire laissé par : Direction de l'hôtel
29 mars 2017 par Kristan Z., Direction de l'hôtel
We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed. We know a good night’s rest is very important. Thank you for taking the time to reach out to us and we hope for another opportunity to exceed your expectations. Best Regards, Kristan Z. General Manager
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de michigan

Nice hotel close to the airport

Publié le 8 févr. 2017
Clean,quiet hotel close to the airport and shopping. The hot breakfast was wonderful with omlettes,oatmeal,potatoes plus waffles and cold items.
Commentaire laissé par : Direction de l'hôtel
30 mars 2017 par Kristan Z., Direction de l'hôtel
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed everything our "Be Our Guest" breakfast buffet had to offer. We look forward to your next stay. Best Regards, Kristan Z. General Manager
5 sur 5
par Lawrence

Publié le 6 févr. 2017 sur Hotels
Commentaire laissé par : Direction de l'hôtel
30 mars 2017 par Rachael, Direction de l'hôtel
Thank you for your feedback and for taking the time to write about your experience. We look forward to your next stay. Best Regards, Kristan Z. General Manager
3 sur 5
par un voyageur vérifié

Publié le 3 févr. 2017 sur Hotels
Commentaire laissé par : Direction de l'hôtel
30 mars 2017 par Rachael, Direction de l'hôtel
Thank you for your feedback and for taking the time to write about your experience. We look forward to your next stay. Best Regards, Kristan Z. General Manager