Les notes se basent sur un nombre total de 997 avis vérifiés

4,3 sur 5
Recommandé par 89 % des clients
4,4 Propreté de la chambre
4,4 Services et personnel
4,3 Confort de la chambre
4,2 Conditions de l'hôtel
Avis Expedia vérifiés
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de michigan

Nice hotel close to the airport

Publié le 8 févr. 2017
Clean,quiet hotel close to the airport and shopping. The hot breakfast was wonderful with omlettes,oatmeal,potatoes plus waffles and cold items.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Detroit

A bit difficult to find.

Publié le 27 janv. 2017
Les + : Comfortable beds
Les - : In a bit need of updating.
Situation : It was in a great location. Many nearby restaurants.
Though hotel could be seen from the main road, there was no access from the main road. Might have been difficult without GPS.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de From Sterling Heights, MI.

Nice and comfortable hotel to stay over.

Publié le 3 janv. 2017
Les + : The pricing is great. The hotel is decently operated and comfortable. I will give it five stars.
Les - : Not that I can think of at this moment.
Situation : Location is convenient to Grand Rapids area, the 28th Street and yet it is not too busy. Calm and peaceful.
The room is clean. Everything is in good order. Provision of wifi and internet. Complimentary breakfast with good variety is great. Complimentary dinner is an excellent plus, even though it is only served from Monday though Thursday. Staffs are friendly. Excellent cookies in the lobby. It will definitively be in my mind if I come back to that area.
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Salt Lake Ciry, UT

Wonderful Hotel Experience

Publié le 24 déc. 2016
It has all the comforts if home, a fireplace, books to read, free breakfast, free dinner, the staff are attentive and wonderfully friendly and kind. The only place I will stay when in GR.
2 sur 5
par un voyageur vérifié de MI

Scared to sleep

Publié le 4 déc. 2016
The fire alarm went off during the night, it was chaos, no one knew where to go, no guidance. I never saw more than the one employee our entire stay. There was no one to tell us it was ok to come in, FD or police never showed up. People started wandering back ineventually. Nothing was ever said, no apologies, nothing
3 sur 5
par un voyageur vérifié de US

Great breakfast, dirty shower head

Publié le 9 nov. 2016
Les + : The breakfast selections were excellent. Allowed an extra early check in.
Les - : Black mold all over the shower head, discovered after taking a shower. Told the front desk and they said they've told housekeeping to take care of it.
Situation : Off the main road, not exactly walkable due to lack of sidewalks.Next to a gas station and grocery store. Lots of restaurants within driving distance.
3 sur 5
par un voyageur vérifié de US

This hotel was not up to our standards.

Publié le 3 nov. 2016
The hotel was not acomodating in the following: Airport pick-up, breakfast, some staff , and cleanliness.
4 sur 5
par un voyageur vérifié

Publié le 25 oct. 2016 sur Hotels
A little noisy in the morning, but I'll chalk that up to I was right above the lobby/breakfast area. Comfortable besides that...
4 sur 5
par un voyageur vérifié

Publié le 25 oct. 2016 sur Hotels
The stay ok. It got loud in the hallway a couple of time but in the morning it was horrible. Went to breakfast and the room was out of control with middle school age girls doing exactly what they wanted without a chaperone in sight. They were slobs, rude, and full of themselves. At one point one girl dropped food on the flood and was about to leave it until I looked at her. They only person from the Inn was the poor lady trying to keep up with the crowd and these kids. This was NOT fair to us, other guests, and the worker. I went to check out and had to ring the bell for the girl to come from out back. Why wasn't she at the desk? It was surely busy in the area for her to be present. She also was not overly friendly. I got the feeling I was intrupting her. I chose this place because of the ratings and have to say I was expecting more that I got. The girl that checked us in was GREAT.
3 sur 5
par un voyageur vérifié de US

The room stunk like wet dog.

Publié le 24 oct. 2016
Les + : The room was sufficient enough, however if we had been informed that the 3rd floor rooms don't allow dogs maybe we would have opted to ask for a room on that level as our room stunk like someone's dirty wet dog. In addition our room in the main level was directly across from the laundry room which is connected to the office. I do not have a clue what the noise was but it sounded like someone stirring something in a plastic bucket or beating on the side of the bucket with a stick or something similar and at 4:00 in the morning on a Sunday that was not appreciated.
Les - : In addition to the last comments that I'm not going to retype here.....the bathroom could use a little attention in room 107. For appearances, the toilet seat should be replaced due to one on the plastic buttons on the underside being broke off, the counter top is separating from the back splash on the end near the bathroom door, and it's nearly impossible to turn the shower head to the different settings because it is obviously gummed up inside. On top of that when we first walked into our room at check in time we had to turn our T.V. on to avoid listening to whatever program out neighbors were listening to. Thankfully we only had someone in the room next to us on the other side of 1 wall so we didn't have to contend with dueling programs.
Situation : Location was convenient right off of the expressway but how about a bigger sign that can be seen. Your neighboring hotel sign completely overshadows y