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Avis sur WoodSpring Suites Grand Junction

2.5 out of 5
WoodSpring Suites Grand Junction
659 Market St, Grand Junction, CO

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 150 avis sur 709." "
Note des voyageurs de 8 (Bien), d’après 184 avis sur 709." "
Note des voyageurs de 6 (Satisfaisant), d’après 144 avis sur 709." "
Note des voyageurs de 4 (Médiocre), d’après 106 avis sur 709." "
Note des voyageurs de 2 (Horrible), d’après 125 avis sur 709." "

7,6/10

Propreté

7,4/10

Personnel et service

5,4/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

6,0/10

Écoresponsabilité

Avis

8/10 Bien

Christophe

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Employees are nice and welcoming. Stove available but we had to buy utensils, plates, pot and pan to cook.
Séjour de 3 nuits en avril 2024
Réponse de management le 19 avr. 2024
Christophe , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

4/10 Médiocre

Richard

Voyage d’affaires
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Pas grand chose
Séjour de 1 nuit en août 2022
Réponse de Manager le 8 sept. 2022
Thank you for your review

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Service rapide sans fioriture. Pas de déjener, ni e personnel de garde la nuit. Surveillance par caméra. l'hôtel est neuf et sans tapis. Propreté impeccable.
Séjour de 1 nuit en juin 2019
Réponse de SJ le 21 juin 2019
Thank you for your feedback. We are glad you enjoyed your stay.

8/10 Bien

nathalie

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Bon emplacement
Bon emplacement mais apportez vos ustensiles, batterie de cuisine et votre séchoir mesdames
Réponse de General Manager le 12 janv. 2017
Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.

2/10 Horrible

SUNG UK

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I wasn't assigned the reserved rooms and the staff was unfriendly.
Séjour de 1 nuit en avril 2024
Réponse de management le 11 mai 2024
Sung Uk , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

2/10 Horrible

Philip

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Skip this property. Not worth it.
Séjour de 1 nuit en avril 2024
Réponse de management le 11 mai 2024
Phillip , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

4/10 Médiocre

Tami

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The room was NOT at all what I expected looking at the photos. Bed was terrible. Room was noisy. Could hear people in the rooms & hallway. Asked to checkout early but wasn’t given a refund.
Séjour de 13 nuits en avril 2024
Réponse de management le 2 mai 2024
Tami , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

4/10 Médiocre

Richard

Voyage en famille, Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Remote to TV Didnt work and the staff too busy to deal with it
Séjour de 1 nuit en avril 2024
Réponse de management le 26 avr. 2024
Richard , we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

2/10 Horrible

Rian, Phoenix

Séjour de 1 nuit en février 2024
Réponse de management le 28 mars 2024
Rian , thank you for the review. Your feedback is important to us and we will use it to create a better guest experience.

2/10 Horrible

Óscar Omar García

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cancelaron mi reserva
Séjour de 1 nuit en février 2024
Réponse de Management le 16 févr. 2024
Oscar , we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

2/10 Horrible

Tammy, Grand Junction

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not impressed. Property had a lot of pets staying in rooms and place was looking very run down. Would not stay here again
Séjour de 1 nuit en février 2024
Réponse de Dana GM le 4 févr. 2024
Dear valued guest, We thank you for your time in loving a review. Although we are going through a transition with new ownership and management. We are in the starting stages of upgrading the whole place. We do apologize for your experience. And will be using this time to make improvements where they are needed. Again thank you for your time and have a good day!

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
WARNING!!
PLEASE IF YOU SEE THIS REVIEW DO NOT STAY HERE!! This hotel needs to reported. 100% a homeless encampment. People are living there and the hotel is a scam. I PRE PAID for a room there and they gave it to someone else! They showed me paperwork with my FULL NAME AND DOB all over it signed by SOMEONE ELSE. They let the stranger who got a FREE room paid by ME stay in it. This took forever for the person checking me in to figure out too?? He tried telling me I already checked in?!!! So once figured out they tried offering me another room and I could not even fathom staying there any longer after standing in the lobby for a good half hour visualizing the people staying there. They would all stand right outside of the building right next to the entrance and chain smoke cigarettes. So fair warning you’re gonna choke while entering the building. Everyone coming in and out was 100% on drugs or homeless. A lot of them had dogs/puppies as well? It smelt terrible, and overall felt incredibly unsafe! I was very surprised by this considering where it is located in GJ. I had no idea what I just got myself into. Was caught very off guard. Got myself into a different hotel instead for the night. If I could give this place a -100/10 I WOULD!
Séjour de 1 nuit en janvier 2024
Réponse de Dana-GM le 16 janv. 2024
Dear value guest we thank you for taking the time to leave a review. We will use this as a time to improve where we can. Again thank you for your time and we apologize for this experience.

2/10 Horrible

Marti

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This hotel was awful. It was dirty. I had to pull the lady from outside, smoking cigarettes to get me signed in. I only stayed for about an hour kids running up and down the halls dogs everywhere it was just unbelievably horrible.
Séjour de 1 nuit en janvier 2024
Réponse de Management le 8 janv. 2024
Marti, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience

10/10 Excellent

Angelique

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en décembre 2023
Réponse de Management le 2 janv. 2024
Angelique, Thank you so much for the great review. We are so happy to hear that you enjoyed your stay and experience. Your feedback is very important to us and helps us maintain and create a better experience as we grow.

4/10 Médiocre

Ivan

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I don’t like to see lots of human hair, dogs and cat hair on the sheets and pillows covers the floor looks like it’s been out of mopping for few days
Séjour de 1 nuit en décembre 2023
Réponse de Dana GM le 18 déc. 2023
Dear valued guest, Thank you for taking the time to leave a review. We will be using this time to make improvements where they are needed. Thank you again for your time. We hope in the future we can change your mind.

2/10 Horrible

Noemi

Voyage en famille
Les points faibles : Équipements
Bed was too small, room smelled like marijuana. Did not look like the pictures, at all. It felt like if it was a homeless encampment, and did not feel safe.
Séjour de 1 nuit en décembre 2023
Réponse de Dana GM le 18 déc. 2023
Dear valued guest we thank you for taking the time to leave a review. We will be using this time to make improvements where they are needed. Hope you have a good day!

10/10 Excellent

Dwight

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 14 nuits en novembre 2023
Réponse de Management le 26 nov. 2023
Dwight, thank you for the great review. Your feedback is important to us and we will use it to create a better guest experience.

2/10 Horrible

Raúl Eduardo

Séjour de 1 nuit en novembre 2023
Réponse de Management le 7 déc. 2023
Raul, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

10/10 Excellent

Vicky

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2023
Réponse de Management le 8 nov. 2023
Vicky, Thank you so much for the great review and comments. We are so happy to hear that you enjoyed your stay and experience. Your feedback is very important to us and helps us maintain and create a better experience as we grow.

2/10 Horrible

Amber

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 14 nuits en octobre 2023
Réponse de Management le 3 nov. 2023
Amber, we are sad to hear that you did not enjoy your stay and that we did not meet your expectations. We appreciate the feedback and will utilize it to create a better guest experience.

8/10 Bien

Cesar

Séjour de 2 nuits en octobre 2023
Réponse de Management le 18 oct. 2023
Cesar, thank you for the review! We appreciate the feedback!

10/10 Excellent

Toylece

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
THANKS CLAYTIF
Claytif has Amazing Customer services he made sure my husband was able to check in later passed 12 A.m considering that my husband is a truck driver we can never assume what are actual check-in time will be but claylif told us he will work with us the best he can as long as my husband checks out at 11a.m we will be fine. Claytif really should be recognize for his great efforts and his wonderful customer service skills I just want Claytif to know that h&t Logistics appreciates everything he's done and I hope this company appreciates him just as much as we do thanks Claytif you Rock 🎉
Séjour de 1 nuit en octobre 2023
Réponse de management le 27 oct. 2023
Toylece, thank you for the great review and comments. Your feedback is important to us and we will use it to create a better guest experience.

6/10 Satisfaisant

Vanessa

Séjour de 1 nuit en septembre 2023
Réponse de Dana GM le 2 oct. 2023
Dear Valued guest your feedback is important to us. We thank you for leaving a review. We will be taking this time to make improvements where they are needed. Again thank you for you feedback and have a good day.

2/10 Horrible

Natosha

Les points forts : Personnel et service
Les points faibles : Propreté et équipements
My room was very dirty. The bed had blood on the mattress, the floor looked like it had not been swept at all, the bathroom wall had what looked like lipstick on it and the shower was far from clean. I was given a room by the stairwell and could hear ppl coming up and down it all night long. There were ppl hanging out smoking in front of the door and the side door that was by my room. They were smoking pot as well.
Réponse de Dana le 29 sept. 2023
Dear valued guest your feedback is important to us. We thank you for taking the time to leave a review. we will be taking this time to make improvements were they are needed. Thank again for your time!

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Don’t stay here, unclean.
The room was absolutely disgusting. The bedding was dirty and didn’t seem like it had been changed. The floor was gross there were fries and a dirty sock. The fridge was a mess and there was a half drank soda still in there from the previous person. It smelled horrible. If it hadn’t been the middle of the night we would have gone somewhere else.
Séjour de 1 nuit en septembre 2023
Réponse de Dana GM le 25 sept. 2023
Dear valued guest your feedback is important to us. We thank you for taking the time to leave a review. We would hope you had let us know in time to be able to fix the issue at hand. Neither here nor there. We will be using this time to make improvements where they are needed. Next time please let the front desk know so further accommodations could take place. Hope you have a good day and again thank you for your time.

4/10 Médiocre

Tonya

Séjour de 1 nuit en septembre 2023
Réponse de Management le 15 oct. 2023
Tonya, thank you for the review. We appreciate the feedback and will use to create a better guest experience.

6/10 Satisfaisant

William

Les points faibles : Équipements
I liked that is wasn't far from dining options. What I didn't like was that there were no trash cans in the room, and nothing to cook or eat with in the kitchenette.
Séjour de 1 nuit en septembre 2023
Réponse de Dana GM le 18 sept. 2023
Dear valued guest your feed back is important to us. We thank you for taking the time to leave a review. We will be using this time to make improvements where they are needed. Thank you again and have a good day

2/10 Horrible

Tennille

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There are leople living here and it is never quiet. Loud music. Loud people. Literally from 1:30AM-3:30AM the person above us was moving furniture around. Someone else had a huge stereo system connected to a video game that they were playing beginning at 1AM. Children crying and playing at 11pm. Cigarette burns in the sink. Dirty light switches. Trash under the bed. Double bed?!? Not a queen. Microfiber sheets that were hot as hell. The list goes on and on. DON'T STAY HERE OF YOU ACTUALLY WANT TO SLEEP!
Séjour de 2 nuits en septembre 2023
Réponse de Dana GM le 18 sept. 2023
Dear valued guest your feedback is important to us. We will be using this time to make improvements where they are needed. Thank you again and we hope you have a good day!

2/10 Horrible

Paul

Séjour de 1 nuit en août 2023
Réponse de Dana GM le 15 sept. 2023
Good morning valued guest your feedback is important to us. We want to thank you for taking the time to leave a review. we will be using this time to make improvements where they are needed. Again thank you for your time and we hope we get the chance in the near future to change your mind. Have a good day!

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
They dont tell you that you have to pay to park and that they are just gonna charge you without telling you about that.
Séjour de 1 nuit en août 2023
Réponse de Dana -GM le 31 août 2023
Dear valued guest we do not charge to park. If your a registered guest it's free parking. Clearly stated in our reg card. We thank you for your time and leaving a review. Your feedback is important to us. Have a good one!

8/10 Bien

Donna

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Convenient for what I needed. Thankfully I did bring my own plate, bowl and silverware since none were included in kitchenette.
Séjour de 4 nuits en juin 2023
Réponse de Dana -GM le 9 août 2023
Dear valued guest your feedback is important to us. Thank you for taking the time to leave a review. We hope to see you again. Have a good day!

2/10 Horrible

David

Les points faibles : Propreté, personnel et service, équipements
On our arrival we waited 15 minutes before a staff member came to the front desk to check us in. We had a four day stay and our room was not cleaned even once, when we requested new towels we were told to bring our old towels to the front desk first. Our bed ‘ supposedly ‘ a double was a simple pull out and probably was a double but it was a fold up bed with a very thin and worn mattress. We will NEVER stay here again!
Séjour de 4 nuits en août 2023
Réponse de Dana -GM le 9 août 2023
Dear valued guest your feedback is important to us. We will be taking this time to make improvements where they are needed. Thanks for taking the time to leave a review. We hope you can give us a 2nd chance to change your mind. We are in the middle of a huge transition ownership and management. Slowly but surely upgrading every way possible

4/10 Médiocre

Benito

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The whole hotel smelled like cigarettes, and the people staying there were so loud and were slamming doors constantly. The staff was very friendly and helpful. But I wouldn’t stay there again.
Séjour de 2 nuits en juillet 2023
Réponse de Dana -GM le 31 juil. 2023
Dear valued customer your feedback is very important to us. We will be taking this time to make improvements where they are needed. Thank you for taking the time to leave a review. Have a good day!

2/10 Horrible

Frederick

Booked a room with 2 beds and got confirmation from Expedia. When I arrived and checked in and went to room there was only 1 bed. Went back to desk and they said expedia only indicated I wanted a 1 bed room. I left and went to the Candlewood Suites. Upon leaving the gentlemen behind the desk said that Expedia would contact them about room. Expedia did contact them and they said no problem with reservations, must have been someone else answering the phone. I had to go to credit card company to try to get my money back. Not happy with expedia or Woodspring Suites!!
Séjour de 2 nuits en juillet 2023
Réponse de Dana -GM le 31 juil. 2023
Dear value your guest your feedback is very important to us. We will use this time to make improvements where they are needed. Thank you for taking the time to leave a review. Have a good day!

6/10 Satisfaisant

Jason

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Dana -GM le 20 juil. 2023
Dear valued guest your feedback is important to us. Thank you for taking the time to leave a review. Hope you have a good day!

6/10 Satisfaisant

Jan

Séjour de 1 nuit en juillet 2023
Réponse de Dana -GM le 11 juil. 2023
Dear valued guest your feedback is important to us. Thank you for taking the time to leave a review. We will be taking this time to make improvements where they are needed. Thank and have a good day!

4/10 Médiocre

Katie

Voyage en couple
Les points forts : Personnel et service
I’ve never stayed in a hotel that didn’t have a coffee maker! There wasn’t any breakfast option, no pool or hot tub, and the room looked like it had been recently gutted and hurriedly put back together again. It had been cleaned but was not clean. At least the full sized bed was comfortable and the front desk guy was pleasant!
Séjour de 1 nuit en juillet 2023
Réponse de Dana -GM le 5 juil. 2023
Dear valued guest your feedback is important to us. We thank you for taking the time to leave a review and will be taking this time to make improvements where they are needed. Hope you have a good day!

6/10 Satisfaisant

Vic

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Needs improvement.
Hotel was reasonably priced but cleanliness was not acceptable. Lots of pet hair in the room, under the bed. Bathroom was not clean, requested cleanings 3 times and no one showed. Stayed 3 weeks for business. It would be smart to keep floors separate for residence with animals vs non. Passageways had animal feces not regularly moped. Stairways had animal feces and stairs had lots of filth. Staff were friendly.
Séjour de 19 nuits en juin 2023
Réponse de Dana -GM le 3 juil. 2023
dear valued guest your feedback is important to us thank you for taking the time to leave a review and we will use this time to make improvements where they are needed.

2/10 Horrible

Jasen

Séjour de 1 nuit en juin 2023
Réponse de Dana -GM le 26 juil. 2023
Dear valued guest your feedback is important to us. Thank you for your time have a good day!

4/10 Médiocre

Voyageur vérifié

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Uncomfortable, very run down, smelly, and noisy.
Séjour de 1 nuit en juin 2023
Réponse de Dana -GM le 26 juin 2023
Dear valued guest your feedback is important to us. We thank you for taking the time to leave a review and will be using this time to make improvements where they are needed. Thanks again and have a good day!

2/10 Horrible

Heather

Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en juin 2023
Réponse de Dana -GM le 26 juin 2023
Dear valued guest your feed back is important to us. We will be taking this time to make improvements where they are needed

6/10 Satisfaisant

Matthew, Fruita

Les points forts : Personnel et service
Les points faibles : Propreté
Room wasnt as clean as it could have been, can smell cig smoke.
Séjour de 3 nuits en juin 2023
Réponse de Dana -GM le 22 juin 2023
Dear valued guest your feedback is important to us. Thank you for taking the time to leave a review. We will be using this time to make improvements where they are needed. Thanks again and have a wonderful day!

2/10 Horrible

Deanna

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This place is horrible! UNSAFE for a lone female traveler. Most of the residents there are smoking/taking drugs. The inside of this place smelled of weed, body odor, animal pee, and an unknown but very obvious illicit drug smell. Better yet? There's a hidden NO REFUND POLICY!!! STAY AWAY. Wasted 500 dollars and still refused to stay for the week it was so bad.
Séjour de 7 nuits en juin 2023
Réponse de Dana -GM le 19 juin 2023
Dear valued guest your feedback is important to us. We apologize for any inconvenience. And will be using this time to make improvements where they are needed. Again thank you for your time.

6/10 Satisfaisant

BRIAN

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2023
Réponse de Dana -GM le 18 juin 2023
Dear valued guest your feedback is important to us. We will be using this time to make improvements where they are needed. Thanks and have a good day!

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Horrible experiance definatly would not recommend
Charged my credit card and then cancled my reservation at 2 pm when check in was not until 3 pm. Never recieved a notice that the reservation was cancled. Called 2 days before and confirmed and then on the way. Showed up later that night and the window was closed down, locked and the attendant was sleep in the back, had to use the house phone to wake him up and he didnt want to help at all. Only said we didnt have a room as they cancled it at 2 pm that day. Told hin my card was charged and he arrgued with me that it was not. He then came an opened the window looked up the reservtaion and say nope we cancled your room and we are full so dont know what to tell you, then shut the window and we left to find another place to stay. We had just drove 11 hours for a family emergency and just wanted to get to our room. Lets just say as soon as you pulled into the parking lot it was not inviting nor felt safe. We ended up going across the street to another hotel and they were very hospitible and they were able to get us a room for our stay. I will be giving them a reivew as they actully cared and were willig to help with the inconvient situation.
Séjour de 2 nuits en juin 2023
Réponse de Dana -GM le 14 juin 2023
Dear valued guest, I would like to know who you delt with so I can address my employee correctly. Also I do apologize for this situation. Your feedback is very important to us. I will be using this time to make improvements where they are needed. thanks again for your time.

4/10 Médiocre

Victoria, Denver

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Seems like this property is used mostly as long-term housing for folks. That’s fine if you just use it as that; not so fine if you are charging $150/night and the hotel is gross and really loud.
Réponse de Dana -GM le 12 juin 2023
Your feedback is important to us. We will be taking this time to make improvements where they are needed. Thanks and have a good day!

2/10 Horrible

Kyle

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was filthy, luckily we only stayed one night. Room was not clean, dog poop under one of the beds. Didn’t sleep very good knowing it wasn’t clean. Fridge wasn’t clean, hole in the bathroom door. Beds and pillow were uncomfortable. Place overall was completely disgusting. Never again and wouldn’t recommend the stay for anyone.
Séjour de 1 nuit en juin 2023
Réponse de Dana -GM le 12 juin 2023
We do apologize for not meeting your expectation's. Your feedback is important to us and we will be taking this time to make improvements where they are needed

8/10 Bien

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Dana -GM le 4 juin 2023
Thank you for taking the time to leave a LTR! Have a good day!....

2/10 Horrible

Amanda

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room smelt like cigarette smoke and had dead bugs in the room. There was also what I hope was animal poop in the hallway.
Séjour de 1 nuit en mai 2023
Réponse de Dana GM le 1 juin 2023
Dear valued guest your feedback is very important to us. We do apologize for not meeting your standards. I hope that wasn't animal poop as I assure you it was not we clean daily.... We do have a lot of workers " oil field, construction and so forth." Regardless we will be taking this time to make improvements where they are needed. Thank you for your time and again we apologize for not meeting your satisfaction. I hope we get the chance in the future to change your mind. We have been going through a huge transition as a whole new ownership/management and will continue to improve.

4/10 Médiocre

Tawanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
I was disappointed with check in. Unable to check in a half hour early and then couldn’t check in at check in time when plenty of rooms were available
Séjour de 2 nuits en mai 2023
Réponse de Dana -GM le 22 mai 2023
Thanks for taking the time to leave a review. Guest feedback is very important to us. We are running a short crew so that might give you some insight to why you couldn't get checked in as fast as you would have liked. We will use this time to make improvement's where they are needed. Again thank you for your time and we hope you have a good day!