Chère Marie,Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis d'apprendre que notre site, idéalement situé pour explorer les kiosques et les restaurants, ainsi que sa proximité avec l'Alhambra, ont contribué à rendre votre séjour mémorable.C'est un plaisir de savoir que notre hôtel boutique a su répondre à vos attentes, et nous sommes reconnaissants de votre recommandation sans réserve. Votre satisfaction est notre plus grande récompense.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite, et nous vous remercions une fois de plus d'avoir choisi notre établissement.Salutations

Chere Lucie,Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience suite à votre séjour dans notre hôtel. Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement à proximité de l'Alhambra, ainsi que la courtoisie de notre personnel. Il est également agréable de savoir que vous avez trouvé votre chambre sobre et de bon goût, avec le jacuzzi en prime.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous. Nous espérons avoir le plaisir de vous accueillir de nouveau dans un futur proche et vous offrir une expérience aussi plaisante, voire meilleure.Bien à vous

Cher invité,Nous vous remercions sincèrement d'avoir pris le temps de laisser votre avis sur notre hôtel. Nous sommes ravis de lire que vous avez apprécié votre séjour parmi nous.L'emplacement privilégié de notre hôtel près de la Alhambra et de nombreux sites touristiques accessibles à pied ou en bus est en effet un atout majeur pour nos clients. Nous sommes heureux que votre chambre spacieuse, avec une literie de qualité et une bonne équipement, ait contribué à votre confort. La chambre située à proximité de la réception, est en effet très appréciée par nos clients.Votre compliment sur le calme de notre établissement est particulièrement gratifiant. Nous faisons de notre mieux pour offrir à nos hôtes une expérience paisible et relaxante, et il semble que nous ayons réussi dans votre cas.Nous espérons avoir le plaisir de vous accueillir de nouveau à l'avenir. N'hésitez pas à nous contacter si vous avez des besoins spécifiques lors de votre prochain séjour. Merci encore d'avoir choisi notre hôtel, et nous vous souhaitons de merveilleux voyages à venir.Cordialement

Dear Liviu Catalin,We sincerely apologize that your experience at our hotel did not meet your expectations, resulting in a rating of 1/5. We highly value guest feedback as it assists us in identifying areas that require improvement.To address your concerns and take appropriate actions, it would be greatly appreciated if you could provide more specific details about your stay. Your input is invaluable to us, and we are committed to ensuring that future visits are more enjoyable.Thank you for your feedback, and we hope to have the opportunity to better serve you in the future.Best regards

Hola Carole,I'm thrilled to hear that you had a wonderful time in Granada and that the receptionist made your stay even better by offering you a freshly renovated room! It's always great to have a comfortable and updated accommodation when traveling. It sounds like you truly enjoyed the new bathroom and shower facilities.I'm sure the hotel staff will appreciate your kind words and recommendation to your friends and family. Sharing your positive experience with others can be very valuable for both the hotel and potential future guests. Granada is indeed a beautiful city, and staying in a well-situated place makes the experience even more enjoyable.Thank you for expressing your gratitude to the receptionist and the hotel. I'm sure they'll be pleased to know that you promise to return for another stay. Your feedback and appreciation mean a lot to them, and it encourages them to continue providing excellent service to all their guests.Best regards,

Merci beaucoup pour votre avis et pour l'évaluation de notre Hôtel. Nous espérons avoir lhonneur de vous accueillir de nouveau dans vos prochaines visites á Grenade est essayer une de nos autres jolies chambres.Nos meilleures salutations,

Cher client,Merci d'avoir choisi notre hôtel pour votre séjour et d'avoir pris le temps de partager votre avis. Nous sommes ravis que vous ayez apprécié notre emplacement dans le centre-ville. Nous tenons également à clarifier la situation concernant notre terrasse. En effet, bien qu'elle soit mise en avant, elle est en réalité un restaurant indépendant auquel nos clients ont accès. Nous prenons note de votre commentaire sur les aspects qui, selon vous, peuvent être améliorés, afin de continuer à améliorer nos services.D'autre part, nous sommes heureux que vous ayez apprécié l'accueil chaleureux de notre personnel. Nous veillons toujours à offrir un service amical et accueillant à nos clients.Nous espérons avoir l'opportunité de vous accueillir à nouveau dans le futur.

Cher Jean-Didier,Nous sommes ravis que vous ayez apprécié votre séjour à notre hôtel et que vous ayez trouvé notre emplacement idéal ainsi que notre bar en terrasse avec une vue magnifique en soirée. Cependant, nous sommes désolés d'apprendre que la taille de la salle de bain ne correspondait pas à vos attentes. Nous prenons en compte votre commentaire pour améliorer notre service et nous espérons avoir l'occasion de vous accueillir à nouveau lors de votre prochaine visite.

Cher client, Merci beaucoup pour vos commentaires sur notre hôtel. Nous sommes heureux de savoir que votre séjour chez nous a été satisfaisant grâce à notre emplacement privilégié et sur nos installations . Nous espérons que vous séjournerez à nouveau avec nous à l'avenir. Meilleures salutations

Cher client, Merci beaucoup pour votre commentaire évaluant notre hôtel, nous sommes très heureux de savoir que votre séjour chez nous a été satisfaisant. Nous apprécions vos commentaires sur notre emplacement et sur le personnel, nous travaillons quotidiennement pour que vous vous sentiez comme chez vous. Nous espérons que vous resterez avec nous à l'avenir. Cordialement,

Chère Fabien, Merci d´avoir posté votre avis et apprécié l´emplacement de notre hôtel. Comme vous avez bien constaté, notre emplacement au cœur du centre de Grenade est privilégié, et c´est grâce à ces causes vous pouvez trouver tous les monuments, restaurants et lieux d’intérêt à proximité sans difficulté. Nous nous vous remercions également pour vos commentaires sur notre équipe de réception, nous travaillons tous les jours pour rendre le séjour de nos clients aussi agréable que possible. Nous serons plus qu’honoré de vous accueillir de nouveau dans vos prochaines visites à Grenade. Cordialement,

Cher Client. En raison de notre emplacement privilégié, l'accès en voiture est limité, nous avons un accord avec un parking voisin avec une réduction pour nos clients et nous contactons chacun d'eux pour leur indiquer comment s'y rendre et faciliter leur arrivée car nous connaissons la difficulté. En ce qui concerne la taille de nos salles de bains, nous tenons à vous informer que notre hôtel est un bâtiment du XIXe siècle situé dans une zone protégée de la ville (près de l'Alhambra). Pour le restaurer, nous avons dû respecter les zones et les dimensions d'origine et adapter nos salles et nos installations aux règles du conseil municipal. Il est très important pour nous de savoir que vous avez apprécié votre séjour dans notre hôtel grâce à notre situation privilégiée, à deux pas de l’Alhambra et au cœur du centre-ville. Nous sommes en train de nous développer et de nous réformer, nous avons le privilège de libérer des salles. La réception ne nous a pas laissé le temps de finir en insonorisant de manière exhaustive notre rez-de-chaussée et c'est de plus en plus compliqué. Pour cette même raison, nous avons été obligés de le déplacer au premier étage. Le service reste le même, étant l'un de nos attributs principaux. Nous nous excusons Nous vous encourageons à nous rendre visite pour voir le résultat final de notre projet. Cordialement,

Chers clients, merci pour votre avis. Nous sommes heureux que vous avez apprécié votre séjour dans notre hôtel et notre ville. Nous nous ferions un grand plaisir de vous accueillir à nouveau dans notre hôtel si vous visitez Grenade une autre fois. Cordialement.

Chère Jean- Luc, Nous sommes désolé que notre hôtel n´était pas á l´hauteur de vos attentes. Votre opinion nous aidera à améliorer la qualité de notre service Concernant votre chambre nous voulons vous informer que la description de la même ainsi que ces photos sont déjà disponible sur la page web où vous avez fait la réservation. Toutes nos chambres sont bien insonorisées et sont équipées de tous les accessoires que nos clients ont besoin pour leur séjour à Grenade. De même, nos matelas sont de bonne qualité et sont en parfait état. Comme vous le savez, nous avions essayé de modifier votre réservation pendant votre séjour, mais ont été incapables parce que nous n’avions pas de disponibilité. Nous sommes heureux que avez été bien accueilli à votre arrivée et que grâce a notre emplacement vous avez eu la chance de vous profitez de notre ville. Avec nos meilleures salutation

Dear Tetsuhiro,We sincerely appreciate you taking the time to share your feedback about your recent stay at our hotel. We are pleased to hear that your experience with us met your expectations.We strive to provide quality service and a memorable experience to all our guests, and we are delighted that you enjoyed the friendly and personalized attention from our reception team, as well as the convenience of our location near Plaza Nueva.Your words are very valuable to us and will be shared with our entire team to continue improving and providing exceptional service.We look forward to welcoming you again in the future and providing another unforgettable stay.Best regards.

Dear Danny,Thank you for choosing to stay with us during your time in Granada. We sincerely appreciate your decision to share your experience with us.We are glad to hear that you found our hotel's location to be ideal for exploring the city, and that you enjoyed the exceptional service provided by our staff members across all departments. It is our utmost priority to ensure that every aspect of your stay meets and exceeds your expectations, from the moment you arrive at the front desk to the moment you retire to your room for the night.We are pleased to learn that you found your room to be comfortable and well-appointed, and that the water pressure in the shower met your satisfaction. Your comfort and relaxation are important to us, and we are glad that you were able to rest peacefully in a quiet environment.It is truly gratifying to receive such positive feedback, and we are honored that you would consider staying with us again on your next trip to Granada. Once again, thank you for choosing our hotel for your accommodation needs, and please do not hesitate to reach out to us if there is anything we can assist you with in the future. We wish you safe travels and hope to see you again soon.Warm regards.

Dear Olga,Thank you for taking the time to share your feedback regarding your recent stay with us. We are truly sorry to hear about the challenges you faced in finding our hotel due to GPS inaccuracies.We understand the frustration of experiencing difficulties with GPS navigation, and we sincerely apologize for any inconvenience this may have caused you. Please know that we take this matter seriously and are actively working to address it. As you mentioned, we are aware that GPS systems may not always provide accurate directions to our hotel. That's precisely why we proactively send an email with a detailed map outlining the correct route to follow, which we meticulously create to prevent any misunderstandings. Your feedback is invaluable to us, and we will continue to explore additional measures to improve our guests' navigation experience.Once again, we apologize for any inconvenience you experienced and hope to have the opportunity to welcome you back in the future, providing a smoother and more enjoyable stay.Warm regards.

Dear Alexander,Thank you so much for your positive review of your stay with us! We are glad you had a nice stay.We hope to welcome you back in the future!Best regards,

Thank you very much for your review of our hotel. We hope to have you with us again on another occasion.

Estimada Sara,Muchas gracias por su puntuación. Nos alegramos de que haya quedado satisfecha tras su visita a nuestro hotel.Esperamos verla nuevamente.Un saludo.

Dear guest,We appreciate your acknowledgment of our accommodations. However, we are truly sorry to hear about your experience with our front desk staff. Providing friendly and professional service is a top priority for us, and we apologize for falling short of your expectations in this regard.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,

Estimado Antonio,Gracias por tomarse el tiempo para dejar una reseña tan amable sobre nuestro hotel. Nos alegra mucho saber que tu estadía con nosotros fuese buena.Esperamos tener el placer de recibirle nuevamente en un futuro cercano.Muchas gracias nuevamente, saludos cordiales

Dear Hesam,Thank you sincerely for taking the time to share your positive feedback with us! Your kind words truly mean a lot to us.We hope to welcome you back in the near future. Best regards,

Dear Angel,Thank you for your kind words, and we look forward to welcoming you back on your next visit.Warm regards,

Dear Patricia,Thank you so much for your review! We're delighted to hear that you enjoyed our location. We strive to provide exceptional service, and we're glad that our staff could satisfy your requests.It's fantastic to know that the suite provided ample comfort for your stay and we're glad to hear about your opinion of the terrace!Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay

Dear Pauline,Thank you very much for your wonderful review of our hotel! We are delighted to hear that you had a great experience during your stay with us. We strive to provide exceptional service and comfortable accommodations for all of our guests, and it's rewarding to know that we met your expectations. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.

Dear Alin,Thank you very much for taking the time to share your feedback with us. We are glad to hear that you enjoyed your stay at our newly renovated hotel and that you found everything to be modern and in good working order.We sincerely appreciate your recommendation and are delighted to have had the opportunity to host you. Should your travels bring you back to this area, we would be honored to welcome you again for another memorable stay.Kind regards

Dear Guest,Thank you for sharing your wonderful experience with us! We're delighted to hear that you found our location convenient, especially for those exploring Alhambra and the historic heart of Granada. We take pride in offering a central and accessible setting for our guests.It's fantastic that you enjoyed our breakfast, and we appreciate your kind words about choosing to stay with us. Your recommendation means a lot to us, and we're thrilled that you loved your time here.If your travels bring you back to Granada, we'd be honored to host you once again. If there's anything specific that stood out to you or any areas where we can enhance your experience further, please feel free to let us know.Thank you for being our guest, and we look forward to welcoming you back!Best regards,

Dear Shivali,Thank you for taking the time to share your experience with us. It's so good to hear that you enjoyed your stay at our hotel. It's wonderful to know that our convenient location, within walking distance to the Alhambra and the charming Albacin, met your expectations.We're glad that our staff could assist you with arranging transportation and storing your luggage, providing you with the convenience and support you needed during your stay.Your recommendation means a lot to us, and we appreciate your kind words. We look forward to welcoming you back in the future and providing you with another enjoyable experience.Warm regards.

Dear Jennifer,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you were pleasantly surprised by the quality of our accommodations.It is indeed gratifying to know that you found our rooms spacious and modern. We are pleased that you enjoyed the convenience of the ground floor room with access to a private patio, providing an added element of comfort and relaxation. Your positive mention of the Japanese toilet with hot water in the bathroom is appreciated, as we strive to offer modern facilities that enhance the overall guest experience.Our prime location and the variety of food options in the vicinity aim to contribute to a more enjoyable stay for our guests, and we are pleased to hear that this aspect met your expectations.Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the future.Best regards.

Dear Martin,Thank you so much for your outstanding rating of 10/10 following your stay at our hotel! We are thrilled to learn that you had such a positive experience with us.Your perfect score is truly appreciated, and we're delighted that we could meet your expectations. Providing exceptional service and creating a comfortable environment for our guests is always our top priority.We look forward to welcoming you back in the future and continuing to exceed your expectations. If there's anything specific that made your stay memorable, please feel free to share it with us. Your feedback is invaluable to us as we strive to enhance our services.Once again, thank you for choosing our hotel, and we hope to have the pleasure of hosting you again soon.Best regards,[Your Hotel's Name]

Estimada clienta,¡Agradecemos sinceramente tus amables palabras y tu valiosa retroalimentación! Nos complace saber que has disfrutado de la excelente ubicación, las amenidades, y que nuestro hotel moderno y limpio ha contribuido a que tu estancia sea placentera.Es nuestro objetivo brindar a nuestros huéspedes una experiencia positiva, y tus comentarios nos alientan a continuar esforzándonos por ofrecer servicios de calidad.Si en algún momento decides regresar, estaremos encantados de recibirte nuevamente y asegurarnos de que tu estancia sea igualmente satisfactoria.Gracias por elegirnos y por tomarte el tiempo de compartir tus impresiones.Saludos cordiales,

Dear Suzanne, Thank you for taking the time to share your thoughts on your recent stay with us. We are delighted to hear that you found our staff helpful and friendly, and that you enjoyed our great location in close proximity to Alhambra and various restaurants. It's always wonderful to know that our guests appreciate the convenience of having a fantastic coffee shop on-site. We understand the importance of a smooth arrival experience, that is why we provide detailed and clear arrival instructions to all our customer previous to their arrival.We genuinely appreciate your choice to stay with us, and we look forward to the opportunity to welcome you back in the future. Warm regards,

Dear Henrik,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our hotel, appreciating its proximity to both the cathedral and the Alhambra.We are pleased to know that you had a positive dining experience at our small restaurant. It's rewarding to hear that you found the room comfortable, despite its size. However, we apologize for any inconvenience caused by the bathroom feeling rather cold, especially during the winter season when temperatures drop significantly.Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future and providing you with an even more enjoyable experience.Warm regards

Dear customer,We sincerely appreciate you taking the time to share your thoughts about your recent stay with us. It brings us immense joy to learn that you found our hotel's location to be excellent for sightseeing, shopping, and enjoying the local scene with bars and restaurants.Your kind words regarding our establishment being perceived as a 4-star experience despite its 3-star rating mean a lot to us. We strive to provide a comfortable and elevated experience for our guests, and it's rewarding to know that we've met your expectations.Should you have any specific highlights from your stay or suggestions for improvement, we would love to hear more about your experience. Your feedback is invaluable in our continuous efforts to enhance our services.Thank you once again for choosing to stay with us. We look forward to the opportunity of hosting you again and ensuring your next visit is equally delightful.Best regards,

Estimado/a AngelAgradecemos sinceramente que haya tomado el tiempo para compartir su experiencia con nosotros. Nos complace saber que disfrutó de la excelente ubicación de nuestro hotel, así como de nuestras instalaciones, restaurante y habitaciones confortables y limpias. Valoramos su opinión y la consideramos fundamental para mejorar continuamente nuestros servicios.Sin embargo, lamentamos sinceramente cualquier inconveniente que haya experimentado durante su estancia debido a la presencia de "duendes traviesos". Queremos asegurarle que tomamos en serio todos los comentarios de nuestros huéspedes y estamos comprometidos a abordar cualquier problema para garantizar una estancia cómoda y satisfactoria.Queremos destacar que nuestro personal de limpieza lleva trabajando con nosotros durante mucho tiempo y nunca antes hemos recibido quejas sobre la desaparición de objetos personales de las habitaciones.Lamentamos sinceramente cualquier molestia que haya experimentado y le agradecemos por compartir sus preocupaciones. Nos esforzamos por ofrecer experiencias positivas a todos nuestros huéspedes y trabajaremos diligentemente para abordar este problema y evitar que vuelva a ocurrir en el futuro.Esperamos tener la oportunidad de darle la bienvenida de nuevo en el futuro para demostrarle que tomamos en serio sus comentarios y que estamos comprometidos con la mejora continua.Atentamente,

Thank you for your review! We're thrilled that you had a great experience at our hotel near Plaza Nueva, especially being close to the Alhambra.We understand the value of our location, and we're delighted that it added to the enjoyment of your stayThank you once again for choosing our hotel. We can't wait to welcome you back.Best regards,

Muchas gracias por su valoración.Nos alegra mucho saber que todo estuvo muy bien en su estancia con nosotros.

Nos llena de alegría recibir su comentario tan positivo. Nos complace saber que disfrutó de la excelente ubicación de nuestro hotel para ingresar a la Alhambra, así como de la limpieza, el servicio y la comodidad que le ofrecimos.En [Nombre del Hotel], nos esforzamos por brindar experiencias memorables a nuestros huéspedes, y sus amables palabras nos motivan a continuar con nuestro compromiso. Siempre será un placer recibirle de nuevo y asegurarnos de que su próxima estancia sea igualmente satisfactoria.¡Gracias por elegirnos y por tomarse el tiempo de compartir su experiencia!Saludos cordiales,

Dear customerThank you for taking the time to share your feedback with us. We're delighted to hear that you found our location near the Alhambra fantastic and that you found our hotel to be of fantastic value. We are in an area that is heritage of the Alhambra so it is impossible to build a parking lot in the same street of the hotel. But we always recommend a parking with which we have an agreement and that has a special price for our customers. We truly value your perspective and hope to have the opportunity to welcome you back for another great stay. Should you have any further suggestions or requests, please don't hesitate to let us know.Warm regards,

Dear customer,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed our hotel's good location, close to everything, and that you found it to be nice and comfortable.Our team is dedicated to providing a welcoming and comfortable stay, and it's always rewarding to receive such positive feedback. If you have any specific highlights or suggestions you'd like to share, we'd love to hear more.We look forward to the pleasure of hosting you again in the future. Should you have any further inquiries or requests, please feel free to reach out.Best regards,

Dear Margarita,Thank you for taking the time to share your recent experience with us. We appreciate your positive comments regarding our hotel's location and the helpfulness of our staff.We acknowledge your concern about the 3:00 pm check-in time. It is important to emphasize that the timing is contingent upon the volume of reservations received. During periods of heightened demand, our dedicated cleaning team adjusts their schedules to accommodate the demand and varying room counts. This approach is aimed at ensuring that your room is promptly prepared and serviced with the utmost attention to cleanliness. Your understanding and patience are greatly appreciated as we strive to provide the highest level of service to all our guests.Concerning the heating matter, once the heating is on you can adjust it as you wish, if you have any problem you can call the reception we are always ready to help you.We truly value your feedback and the opportunity it provides for us to enhance our guest experience. We hope to have the chance to welcome you back in the future and provide you with an even better stay.Thank you for choosing our hotel.