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Avis sur Motel 6 Goodland, KS

2 out of 5
Motel 6 Goodland, KS
2420 Commerce Rd, I-70 Exit #17, Goodland, KS

Avis

6,4
Note des voyageurs de 10 (Excellent), d’après 50 avis sur 328." "
Note des voyageurs de 8 (Bien), d’après 93 avis sur 328." "
Note des voyageurs de 6 (Satisfaisant), d’après 77 avis sur 328." "
Note des voyageurs de 4 (Médiocre), d’après 61 avis sur 328." "
Note des voyageurs de 2 (Horrible), d’après 47 avis sur 328." "

7,0/10

Propreté

7,2/10

Personnel et service

6,0/10

Équipements

6,0/10

Infrastructures et conditions de l’hébergement

6,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Melanie

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Pros - The room was pretty clean and the water got hot eventually in the shower. Cons - The bed was broken and the neighbors were slamming the doors and fighting at 3am. Didn’t get much sleep.
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 21 mai 2024
Hi Melanie,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

6/10 Satisfaisant

John

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Lumpy beds, very basic rooms. No tissues, no microwave, no refrigerator. Noisy, thin walls. Property looks like it hasn't been updated in years. Coffee not available until 7:30AM, after we left. Other Model 6th much earlier. Reserved deluxe double bed. Not available and got basic double bed. Worst Motel 6 we have stayed at. Not recommended.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 2 mai 2024
Hi John, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Natalie #Team6

2/10 Horrible

Rodolfo

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

4/10 Médiocre

millen

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Small beds, small shower, dirty shower, very noisy
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 20 mars 2024
Hi Millen, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Natalie #Team6

2/10 Horrible

Seanah

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terrible service. Run down and filthy dirty. Kitchenette consisted of small fridge and microwave
Séjour de 4 nuits en février 2024
Réponse de Brand Experience Team le 28 févr. 2024
Hi Seanah,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Médiocre

Daniela

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The check in took over 30 minutes. The gentleman at the desk had language barrier and had to call a family member to help him. He kept forgetting what room numbers he was giving me. He was basically asking me what number, Anyways, it’s great for passing through but wouldn’t stay more than 1 night here.
Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 14 févr. 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Horrible

Andrew

Voyage avec des animaux de compagnie
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
No hot water. Uncomfortable. Cold.
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 9 janv. 2024
Hi Andrew,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Bien

Pam

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Since the roads were closed, we had to stay somewhere for the night. Motel 6 was one of the few options still available. The staff was very helpful and even though there were many people needing rooms, they honored our reservation that was made online. Thank you, Motel 6, for being there for us. And, the room was updated and clean.
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 9 janv. 2024
Hi PamWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Horrible

Victoria

Les points faibles : Personnel et service
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Jill

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Crystal

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
DO NOT COME HERE
Worst experience I've ever had at a hotel. Not even worth saving your money coming here. There was no hot water (during a snow storm/and below freezing temperatures) and we had to find another place to stay, we had booked for 3 nights. We only stayed one night and found another place to stay. When trying to refund the last night we had. We literally argued with the old man at the service desk for about 40 minutes on Christmas Eve. He was hard to understand and I do not believe he could understand us fully well either. After going back and forth, the older man said we would get a call in the morning from the manager. I politely asked what time and he started raising his voice at me telling me they will call when they call and he doesn't know, which we decided to just leave right there to not escalate things anymore. We left extremely frustrated and when leaving the older man slammed the desk in frustration. The next morning on Christmas day, we showed up to get a refund before checkout time at 11 am. The older man was still there and we said we would get another call later today and still was no help at all. It is now the next day and we have received no call from the hotel at all. We paid 200 for 3 nights for 2 guests. Again there was no hot water during a blizzard and the service team was extremely rude and frustrating. NOT WORTH YOUR MONEY TO STAY HERE.
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Alberto

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I LIKED EVERYTHING.
Séjour de 2 nuits en décembre 2023
Réponse de Nancy Y. le 3 janv. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Médiocre

Brian

Voyage en famille
Les points forts : Propreté
This just sucks
It took an hour to check-in. Had to switch rooms three times. Ran over broken glass in driveway and have a flat tire.
Séjour de 1 nuit en décembre 2023
Réponse de Nancy Y. le 3 janv. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Horrible

Neil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Brian

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Basic
Not terribly clean, loud by highway, appliances not working.
Séjour de 2 nuits en novembre 2023
Réponse de Brand Experience Team le 21 nov. 2023
Hi Brian,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Satisfaisant

Jean

Computer was down so was required to pay cash.
Séjour de 1 nuit en octobre 2023
Réponse de Brand Experience Team le 1 nov. 2023
Hi JeanThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Horrible

RICHARD

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
AVOID
THE PARKING LOT WAS A MESS,TORN UP,WEEDS,TRASH.THE DOOR WAS HARD TO OPEN,THE INTERIOR DOOR LOCK WAS BROKEN.DOG HAIR ON THE SHEETS.DAY 2 THE MAID TOOK ALL OF OUR TOWELS AND DID NOT CLEAN THE ROOM.WENT TO DESK TO REQUEST TOWELS WAS TOLD THEY WOULD BRING TOWELS TO ROOM,DID NOT.HAD TO GO TO DESK TO REQUEST TOWELS FOR THE SECOND TIME.TERRIBLE RUNDOWN HOTEL.
Séjour de 2 nuits en septembre 2023
Réponse de Nancy Y. le 18 oct. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bien

Chad

Voyage en groupe
Les points forts : Personnel et service et confort de la chambre
Not bad for the price. We made it work.
The room wasn’t the cleanest. It was absolutely filthy under the beds and in the corners each place. The bed covers had cigarette burns in them. I can understand not having a refrigerator but a microwave would’ve been nice which we finally requested and got two days later. We stayed for nine days.
Séjour de 7 nuits en septembre 2023
Réponse de Nancy Y. le 18 oct. 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 Horrible

Logan

Séjour de 1 nuit en septembre 2023

8/10 Bien

RUSSELL L

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
One night
Checked in late without issue. Room ok. Just looking for a bed for one night. Smoke alarm chirped due to dead battery but maintenance fixed.
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 10 oct. 2023
Hi RussellThank you for positivley rating your stay! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Bien

Nancy

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Ann

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The first room we were given had a toilet full of crap, literally. The front desk person was very apologetic and switched our room. The second room had a door that seemed to not shut at the top (but did lock) and a stained bedspread.
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 13 sept. 2023
Hi Ann,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Bien

RICHARD, West Chester

Les points forts : Propreté et personnel et service
Door had problems but they fixed it.
Réponse de Brand Experience Team le 23 août 2023
Hi Traveler,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Rita

Voyage en famille
Food, gas, highway access all close by.
Séjour de 1 nuit en août 2023
Réponse de Brand Experience Team le 23 août 2023
Hi Rita, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

4/10 Médiocre

Katie

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Cockroaches in the room
Séjour de 1 nuit en juin 2023
Réponse de Brand Experience Team le 12 juil. 2023
Hi Katie, We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

4/10 Médiocre

John

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

10/10 Excellent

brad, Louisville

Séjour de 1 nuit en juin 2023

6/10 Satisfaisant

Diane

Séjour de 1 nuit en juin 2023

8/10 Bien

Heidi

Voyage en famille
Les points forts : Propreté et personnel et service
Clean
The hotel is very outdated but clean. Front desk is friendly. Like many others posted, there was no hot water. When I went to check out at 6:30AM, although the open sign was lit, no one was around. I slid the room keys through the window box used for late hours.
Séjour de 1 nuit en juin 2023
Réponse de Brand Experience Team le 21 juin 2023
Hi Heidi, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

6/10 Satisfaisant

Jason

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Average room with no hot water
The room itself was average. At first walk-in, we could hear a constant "thump" coming from the bathroom. At check, it was the shower dripping & wouldn't stop adjusting the faucet. I put a washcloth at the drain to muffle the sound. There was no hot water to take a shower, even letting it run for 4-5 minutes.
Séjour de 1 nuit en juin 2023
Réponse de Brand Experience Team le 21 juin 2023
Hi Jason, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 Excellent

Pamela

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Just off the freeway, but reasonably quiet. Shower is an issue, but otherwise clean and neat. Staff very welcoming.
Séjour de 1 nuit en mai 2023
Réponse de Nancy Y. le 15 juin 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

4/10 Médiocre

Eric

Voyage d’affaires
There was NOT hot water for a shower at night or in the morning.
Séjour de 1 nuit en mai 2023
Réponse de Nancy Y. le 23 mai 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Satisfaisant

Miriam

Séjour de 1 nuit en avril 2023

4/10 Médiocre

Edward

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
One of the worst motel stays I've ever had
I feel bad leaving this review because the guy at the desk was pretty nice, but this hotel had no hot water in my room. I left it running for over 15 minutes and it never even got warm. I had to take an ice cold shower. I've never experienced something like this in my life. If you read other reviews this is a common issue. There should be a massive sign on the front door that says NO HOT WATER and a discount. I'm not even sure it's legal to rent out a room without hot water. Just stay somewhere else.
Séjour de 1 nuit en mars 2023
Réponse de Brand Experience Team le 18 avr. 2023
Hi Edward,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

4/10 Médiocre

Barb

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Not even getting what i paid for
Had to wait 20 minutes to check in. Slow service at desk. 1st room had no heat on (it was 23 degrees outside) and no hot water. Second room had heat but still no hot water! Stayed only because we were tired. May never stay at a Motel 6 again.
Séjour de 1 nuit en février 2023

10/10 Excellent

Orin

Les points forts : Personnel et service
Séjour de 1 nuit en juillet 2021
Réponse de Brand Experience Team le 13 juil. 2022
Hi Orin, Thank you for the perfect rating! Lilith #Team6

8/10 Bien

Julie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2021
Réponse de Brand Experience Team le 13 juil. 2022
Hi Julie, Thank you for positively rating your stay! Lilith #Team6

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en juillet 2021
Réponse de Brand Experience Team le 13 juil. 2022
Thank you for the excellent rating! Lilith #Team6

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et personnel et service
Exterior appears a bit run down. Rooms appear to have been renovated and are adequate for the price. Staff was friendly.
Séjour de 1 nuit en juillet 2021
Réponse de Brand Experience Team le 23 août 2021
Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

4/10 Médiocre

Heather

Voyage en famille
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2021
Réponse de Brand Experience Team le 13 juil. 2022
Hi Heather, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith #Team6

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The outside of this motel might be a bit off putting, and the main lobby even more so, however, the room here was great! Very modern up to date room. great quality for an unbeatable price! My son and I got a room with 2 queen beds and to our surprise we had an adjoined room with separate bedrooms, this was exciting- he had never seen anything like this. Overall our stay was a good one, there are no special amenities or anything to “do” at the motel, but Goodland has lots of fun things to see and experience, so it’s better to do your exploring in the town anyway!
Séjour de 1 nuit en juillet 2021

6/10 Satisfaisant

Dennis

Les points forts : Propreté et personnel et service
The room was clean, but when we woke in the morning to take a shower, the bathroom light didn’t work. It had been working the night before. It was early so we just dressed and left.
Séjour de 1 nuit en juin 2021
Réponse de Brand Experience Team le 23 août 2021
Hi Dennis, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Lilith #Team6

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great price
No frills, great price. Looking for clean room, comfortable bed. Room was very clean and beds were great. Front desk gentleman was very helpful. Will stay again
Séjour de 1 nuit en juin 2021
Réponse de Brand Experience Team le 23 août 2021
Hi Rebecca, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Lilith #Team6

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very helpful, room was clean.
Séjour de 1 nuit en juin 2021
Réponse de Brand Experience Team le 23 août 2021
Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en juin 2021
Réponse de Brand Experience Team le 13 juil. 2022
Thank you for the perfect rating! Lilith #Team6

8/10 Bien

Laura

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2021
Réponse de Brand Experience Team le 13 juil. 2022
Hi Laura, Thank you for positively rating your stay! Lilith #Team6

8/10 Bien

Voyageur vérifié

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I was actually shocked at how clean the room was. The kid working the front desk was nice and very quick, didn't have to wait long at all...
Séjour de 1 nuit en mai 2021
Réponse de Brand Experience Team le 25 mai 2021
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Its a decent simple hotel jusy has pot hole packing lot
Séjour de 1 nuit en avril 2021
Réponse de Brand Experience Team le 25 mai 2021
Thank you for sharing your review. We are glad you enjoyed your stay! Lilith #Team6

8/10 Bien

Diana

Voyage en famille
Les points forts : Propreté
Bare necessities
Bare bones room, no amenities. OK for on the road type stay.
Séjour de 1 nuit en avril 2021
Réponse de Brand Experience Team le 25 mai 2021
Hi Diana, Thank you for positively rating your stay! Lilith #Team6

10/10 Excellent

Abad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Place
The clerk at Motel 6 was friendly and very helpful. He is a credit to the establishment. Nice place clean. Would stay again.
Séjour de 1 nuit en avril 2021
Réponse de Brand Experience Team le 25 mai 2021
Hi Abad, We are glad you had a great experience and appreciate your feedback! Lilith #Team6