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Avis sur SureStay Plus Hotel by Best Western Gold Beach

2.5 out of 5
SureStay Plus Hotel by Best Western Gold Beach
29232 S Ellensburg Ave, Gold Beach, OR

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 327 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 336 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 164 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 101 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 72 avis sur 1000." "

7,8/10

Propreté

8,4/10

Personnel et service

7,4/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

8/10 Bien

Claude

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Tammie le 3 sept. 2023
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel très agréable propre personnel très sympathique
Séjour de 1 nuit en janvier 2020
Réponse de Tammie le 24 janv. 2020
Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel. Your comments on our performance were much appreciated and shall be shared the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark.

8/10 Bien

Michel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Endroit calme et reposant avec vue sur la mer et coucher de soleil a ne pas manquer
Séjour de 1 nuit en octobre 2019
Réponse de Tammie W le 12 oct. 2019
We are so pleased you enjoyed the sun set. We hope to see you the next time you are in Gold Beach.

4/10 Médiocre

Aimee

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
We picked the 1st floor because my husband has mobility issues only to find out the 2nd floor was ground level. No elevator meant he had to use the stairs often. We chose this hotel and city destination based on the availability of their jacuzzi suite. Upon check-in we were notified that jacuzzi in our room was not working and there were no others available. They offered to give us a partial refund but said they would need to get approval from the manager. The insulation must be terrible because you can hear every footstep and conversation that takes place in the hallways and neighboring rooms. We were also placed next to what looked to be a laundry facility, which sounded like it was in the room with us as the machines ran late into the night. It did at least drown out some of the noises coming from the neighbors. Our room was located along the walking path to the beach. Unfortunately, so was our bathroom window. The blinds in that window were only long enough to close leaving a 4-5" gap at the bottom. This was precisely crotch level if you were in bathroom and nicely eye level if you were a stranger out on the path. Ours was the only room on this floor that had this issue and the closest room to the path. Upon check out we were informed that because we booked through Expedia we would have to go through them for the partial refund. I contacted Expedia and they were happy to oblige but would need confirmation from the hotel management. They never got a response. Ghosted.
Séjour de 2 nuits en mai 2024
Réponse de Tammie W le 14 mai 2024
I sincerely apologize about the surrounding noise. If you ever have an issue at our hotel, please notify the Front Desk immediately. We want you to have a comfortable and restful stay. Sleep is an important factor in this! We do not want guests staying two nights in a room if they are not happy with it. We are more than happy to move you rooms or find some type of solution for you! There has been no written communication from Expedia in our system.

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The property is clean but dated.
Séjour de 1 nuit en avril 2024
Réponse de Tammie W le 28 avr. 2024
Thank you for the great score on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

6/10 Satisfaisant

susan

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Tammie W le 28 avr. 2024
Thank you for taking the time to provide a score on your recent stay.

10/10 Excellent

Mary, Long Beach

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The location can’t be beat! And the checkin staff was unbelievably helpful. ⭐️⭐️⭐️⭐️⭐️
Séjour de 1 nuit en avril 2024
Réponse de Tammie le 11 avr. 2024
Thank you for the great review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

4/10 Médiocre

ARNETIA

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Only thing it had going for itself was the views and location! Very dirty, noisy, and the staff wasn't helpful with my concerns!
Séjour de 2 nuits en avril 2024
Réponse de Tammie le 9 avr. 2024
We apologize that we failed to make your visit as enjoyable as it could have been. Cleanliness is one of our highest priorities, and we take feedback like this very seriously. I will discuss this issue with the Head Housekeeper to see how this occurred and ensure that it does not happen again in the future. We will address your feedback and issues with the entire department. Thank you for letting us know so that we can improve our process.

6/10 Satisfaisant

Lyla

Voyage en couple
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Location was excellent right on the beach. Room was dated and needed some repairs. Room was clean. Breakfast was great. Service was very good and staff was friendly.
Séjour de 1 nuit en avril 2024
Réponse de Tammie le 7 avr. 2024
Thank you for taking the time to provide feedback on your recent stay. We are in the process of getting new case goods.

10/10 Excellent

Ashley

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was super friendly! Breakfast was excellent!
Séjour de 1 nuit en mars 2024
Réponse de Tammie le 7 avr. 2024
Thank you for the great score on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

8/10 Bien

Ryan

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Tammie le 7 avr. 2024
Thank you for taking the time to provide a score on your recent stay.

2/10 Horrible

Callahan

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dirty rooms, staff didn’t know what they were doing. Wouldn’t recommend for any family.
Réponse de Tammie le 3 avr. 2024
We apologize that we failed to make your visit as enjoyable as it could have been. Cleanliness is one of our highest priorities, and we take feedback like this very seriously. I will discuss this issue with the Head Housekeeper to see how this occurred and ensure that it does not happen again in the future. We will address your feedback and issues with the entire department. Thank you for letting us know so that we can improve our process.

10/10 Excellent

Kennon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy to get to,and parking is convenient.
Séjour de 1 nuit en mars 2024
Réponse de Tammie le 2 avr. 2024
Thank you for the great review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

8/10 Bien

Brian

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We only stayed for one night wish have stayed more it was beautiful too
Séjour de 1 nuit en mars 2024
Réponse de Tammie le 7 avr. 2024
Thank you for the great review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

10/10 Excellent

Elizabeth

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Love the view and ocean sounds!
Séjour de 1 nuit en mars 2024
Réponse de Tammie le 28 mars 2024
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

6/10 Satisfaisant

Cynthia

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Room really needed updating, flat screen TV, better chairs for the balcony, new headboard. Biggest disappointment was the broken hot tub and pool. How often do both break at same time,? This information should be shared online. Food was good and bed was comfortable.
Séjour de 1 nuit en mars 2024
Réponse de Tammie le 19 mars 2024
Thank you for taking the time to provide feedback on your recent stay. We do apologize that both the pool and hot tub were down at the same time.

8/10 Bien

Clark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great as always
Séjour de 1 nuit en mars 2024
Réponse de Tammie le 14 mars 2024
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

10/10 Excellent

emilie

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
So close to the ocean! Clean and spacious rooms. Super friendly front desk staff.
Séjour de 1 nuit en mars 2024
Réponse de Tammie le 12 mars 2024
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

4/10 Médiocre

Steve

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was run down (a lot of deferred maintenance needs to be done)
Séjour de 1 nuit en janvier 2024
Réponse de Tammie le 8 janv. 2024
If you ever have an issue at our hotel, please notify the Front Desk immediately. We are more than happy to move you rooms or find some type of solution for you!

2/10 Horrible

Eicke

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Shower Faucet was not switching properly preventing us (2 kids) to have warm baths
Séjour de 1 nuit en décembre 2023
Réponse de Tammie le 31 déc. 2023
On behalf of our entire team. I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. Please know that your feedback will make a difference and will allow us to follow up internally & implement improvements to ensure we offer a better experience for guests in the future.

4/10 Médiocre

Meet Hitesh

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We arrived at the property on Christmas eve paying a premium for our jetted tub. To our surprise upon arrival, we were informed that the jetted tubs do not work. The sole purpose of doing a long trip was to enjoy the view with the jetted tub. With no other option left, we had to move forward with staying at the property without the amenities provided at the full price. If the facilities mentioned are not available then do not display them on your website and misguide someone’s expectations. Wifi is extremely poor and connectivity is poor.

4/10 Médiocre

Lisa

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Would not recommend.
Very tired room. We stayed the day after Christmas so not many guests. Quiet. Curtains in the room will let in plenty of light in the morning. You’ll be getting up with the chickens in the summer.
Séjour de 1 nuit en décembre 2023
Réponse de Tammie le 28 déc. 2023
Thank you for taking the time to provide feedback on your recent stay. We are eagerly waiting for new furniture to arrive in April/May of the New Year

8/10 Bien

Faye

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
beach view, the room was spacious for my dog, clean room
Séjour de 1 nuit en décembre 2023
Réponse de Tammie le 28 déc. 2023
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

2/10 Horrible

Marta

Séjour de 1 nuit en décembre 2023
Réponse de Tammie le 21 déc. 2023
If you ever have an issue at our hotel, please notify the Front Desk immediately. We are more than happy to find some type of solution for you!

8/10 Bien

Lori

Réponse de Tammie le 20 févr. 2024
Thank you for taking the time to provide a score on your stay.

8/10 Bien

Monty

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Tammie le 28 déc. 2023
Thank you for taking the time to provide a score on your recent stay.

6/10 Satisfaisant

Matthew

Voyage avec des animaux de compagnie, Voyage en couple
Good stay with our 2 dogs. Great deck with ocean views from 1st floor. Easy beach access. Very large rooms. Some tiles in room(101- pet friendly room) are broken. Furniture has some stains and lots of animal hair on them from previous guests, but we always travel with flat sheets just in case we feel the need to cover furniture.
Séjour de 3 nuits en novembre 2023
Réponse de Tammie le 29 nov. 2023
Thank you for taking the time to provide feed back on your recent stay. We have in the process of replacing broken tiles in all rooms. New furniture is scheduled for delivered April/May of next year.

2/10 Horrible

Vasif

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Tammie le 25 nov. 2023
If you ever have an issue at our hotel, please notify the Front Desk immediately. We are more than happy to find some type of solution for you!

10/10 Excellent

Laurel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en novembre 2023
Réponse de Tammie le 24 nov. 2023
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

8/10 Bien

peggy

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The rooms were spacious lots of comfortable seating, pets rooms do not give you much of a view of the ocean, but the room was comfortable
Séjour de 4 nuits en novembre 2023
Réponse de Tammie le 19 nov. 2023
Thank you for the great score on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

8/10 Bien

Brenda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We enjoyed our stay, the room was nice and roomy with a beautiful view of the ocean. The free breakfast was delicious. We would definitely stay here again.
Séjour de 2 nuits en novembre 2023
Réponse de Tammie le 21 nov. 2023
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

2/10 Horrible

Jason

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wet Dog Smell
We called ahead for a late check-in, then was asked to enter a back door where we squeezed through a narrow hallway lined with dirt and cigarette butts. The attendant was pleasant and accommodating with some towels. The room did not smell musty, so we opened the back door hoping the ocean breeze would air the room out. Tired, we headed to bed, we layed in bed overwhelmed by the musty smell (wet dog). We attempted to power through and fell asleep briefly, but we woke up with headaches and sick smells. We packed up and left at 3am, and called the office in the morning. The office staff was unapologetic, defensive, and rude. Never staying here again, better hotels down the road.
Séjour de 2 nuits en novembre 2023
Réponse de Tammie le 15 nov. 2023
If you ever have an issue at our hotel, please notify the Front Desk immediately. We want you to have a comfortable and restful stay. Sleep is an important factor in this! We are more than happy to move you rooms or find some type of solution for you!

8/10 Bien

Jeanne

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Tammie le 8 nov. 2023
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

2/10 Horrible

Alicia

Les points forts : Propreté et personnel et service
We got there after dark, there were kids running around outside being a bit loud, having fun but you could hear them inside the room. The room it's self had good, but wore furniture, the head board had extensive marks in it. The bathroom didn't seem very clean, the tub had remnants in it, the stopper didn't really work ,there was some mold on the roof, and the towels were stained. We did enjoy the view from the 3rd floor, we stayed up a while to watch the full moon on the water which ened up being a mistake because they started construction at 7:45 am on that Sunday 10/ 29 right next to our room. Which stated with a meeting that really upset their dogs at 7:20am
Séjour de 1 nuit en octobre 2023
Réponse de Tammie le 31 oct. 2023
We apologize that we failed to make your visit as enjoyable as it could have been. Cleanliness is one of our highest priorities, and we take feedback like this very seriously. I will discuss this issue with the Head Housekeeper to see how this occurred and ensure that it does not happen again in the future. We will address your feedback and issues with the entire department. Thank you for letting us know so that we can improve our process. Unfortunately we are unable to control over when construction starts next door.

10/10 Excellent

Devon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My wife liked it for the close walk to the beach.
Séjour de 1 nuit en octobre 2023
Réponse de Tammie le 27 oct. 2023
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

10/10 Excellent

SHARON, Coarsegold

Séjour de 1 nuit en octobre 2023
Réponse de Tammie le 19 nov. 2023
Thank you for the great score on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

10/10 Excellent

Samantha, Roseburg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff, room was clean. Breakfast was yummy.
Séjour de 1 nuit en octobre 2023
Réponse de Tammie le 26 oct. 2023
Thank you for the great score on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

4/10 Médiocre

James, Fredericton

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very disappointed in this property. Firstly they charged us $30 to allow us access to our room 1.5 hours before check in (where was our credit for leaving 3 hours early the next day!?). The property is very worn out and run down. Not nearly up to snuff compared to other Best Westerns we’ve stayed at. Our trash can wasn’t even emptied when we arrived and orange peels were left on the floor. There is a beautiful view of the ocean but the night we were there it was unwalkable due to high tides that were very violent. Lots of noise throughout the hotel which kept us up. Breakfast next day was nice and they certainly tried some new things compared to other motels we’ve stayed at but overall we would never return as the place was really run down unfortunately.
Séjour de 1 nuit en octobre 2023
Réponse de Tammie le 22 oct. 2023
We apologize that we failed to make your visit as enjoyable as it could have been. Cleanliness is one of our highest priorities, and we take feedback like this very seriously. I will discuss this issue with the Head Housekeeper to see how this occurred and ensure that it does not happen again in the future. We will address your feedback and issues with the entire department. Thank you for letting us know so that we can improve our process.

8/10 Bien

Nardi

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Nice, but no air conditioning
Reasonably nice, older property. The room was clean. However, there is NO air conditioning in the room. When we arrived it was at least 85 degrees in the room. We open the terrace door and left to get supper. When we returned, it was still about 80 degrees. We slept with the terrace door open. It eventually cooled down, but having your door open all night doesn't give you a good feeling.
Séjour de 1 nuit en octobre 2023
Réponse de Tammie le 19 oct. 2023
Our rooms face that sunset and it does heat up quite quickly during that time. I apologize that the rooms do not have ACs. Many of the older buildings on the coast were never built with ACs since the coast temperature is mostly cool throughout the year.

10/10 Excellent

Kenneth H

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was nice at check in and the breakfast was pretty good. Had real plates and silverware
Séjour de 1 nuit en octobre 2023
Réponse de Tammie le 20 oct. 2023
Thank you for the great review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

6/10 Satisfaisant

Michael

Séjour de 1 nuit en octobre 2023
Réponse de Tammie le 8 nov. 2023
Thank you for taking the time to provide a score on your recent stay.

10/10 Excellent

Carol

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Right off the hwy and right on the ocean. Great view and great place to relax
Séjour de 1 nuit en octobre 2023
Réponse de Tammie le 11 oct. 2023
Thank you for the great score on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

8/10 Bien

Oleg

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Nice Stay
We enjoy the room and we highly recommend it!
Séjour de 1 nuit en octobre 2023
Réponse de Tammie le 11 oct. 2023
Thank you for the great score on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

8/10 Bien

Arthur

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful views of the ocean. Great location for day tours around the area.
Séjour de 1 nuit en octobre 2023
Réponse de Tammie le 10 oct. 2023
Thank you for the great review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

2/10 Horrible

Dennis, RENO

Les points forts : Propreté
Les points faibles : Personnel et service
No check in allowed until after 4:00 pm
Séjour de 1 nuit en septembre 2023
Réponse de Tammie le 27 sept. 2023
Thank you for taking the time to provide feedback on your recent stay. Check in time is 4pm. Guest are checked in prior to 4pm if the room type they booked is clean and inspected.

4/10 Médiocre

Carla, Laramie

Séjour de 1 nuit en septembre 2023
Réponse de Tammie le 27 sept. 2023
On behalf of our entire team. I would like to apologize for not exceeding your expectations. Your satisfaction is important to us.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not a massive fan. Felt uncomfortable, not that clean. May be just a standard US motel vibe but I did not like. Very glad to leave.
Séjour de 1 nuit en septembre 2023
Réponse de Tammie le 23 sept. 2023
On behalf of our entire team. I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. Please know that your feedback will make a difference and will allow us to follow up internally & implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excellent

Lynn

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They had an exceptional breakfast buffet. They drain in the shower was slow to drain.
Séjour de 1 nuit en septembre 2023
Réponse de Tammie le 15 sept. 2023
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

8/10 Bien

Ashley

Séjour de 3 nuits en septembre 2023
Réponse de Tammie le 10 oct. 2023
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.

8/10 Bien

Barbara

Voyage en couple
Les points forts : Équipements
Very nice staff and clean rooms
Séjour de 2 nuits en septembre 2023
Réponse de Tammie le 13 sept. 2023
Your comments on our performance were much appreciated and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark.