Lodges à Glenwood

« Two of the towels were not cleaned and still hanging behind the bathroom door. Some of the towels had stains on them. The property was ok but not super clean. It was just for one night so we were fine with it otherwise would not recommend staying in it for multiple days. The sofa bed was quite old. Definitely not worth $200+ per night. »

« Volcano Village Lodge est un petit établissement bien placé, proche du parc national Volcano. Très au calme au cœur de la rain forest, nous avons passé un excellent séjour. Il dispose en plus d’un jacuzzi accessible facilement. Seules déceptions de notre côté : lors de notre arrivée une très gentille dame nous a informé que nous pouvions accéder à la réception pour venir se reposer, prendre un café, manger quelques snacks… sauf qu’elle n’est jamais ouverte. Nous y sommes allé à plusieurs...

« I understand this was an eco lodge. However, there is no air and little cross breeze. Our bed was broken, there were not enough towels (only 3 for 5 people), we were encouraged to shower by turning the water off while we used soap, the pots and pans were so dirty that some could not be cleaned. The worst was that the staff was unprofessional. They did not communicate effectively, they were dismissive about simple requests (like "how to check in") and once we did check in we NEVER heard from...

« Hot tub was dirty and room was overall in poor condition. »

« Easy check in, cool spot. It's a very humid place in a thick rainforest, so there are some obvious drawbacks. The hot tub was nice and the area was really cool though, we had a good stay. »

« La chambre était impeccable avec une très bonne literie La cuisine commune est nickel Quant à l accueil adorable, on a reçu des conseils avisés durant le séjour pour s adapter au mouvais temps quel dommage ne pas avoir pu profiter »

« We were really looking forward to the hot tub and it was the main reason we booked this place. When we looked at it, it was cloudy and dirty. We later found out it was broken. We ended up not staying either of the two nights we booked here. It seems fair to get a some refund since the hot tub was broken. »