Avis
9,2
Merveilleux
9,4/10
Propreté
9,4/10
Personnel et service
8,8/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en couple
20 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Oisín, Assistant Front Office Manager le 23 nov. 2023
We are so pleased that you enjoyed the hotel!Our guests who are VIPs receive two drinks tokens on check-in, we are sorry that this wasn't made clear to you. The one of the first thing our team do when they begin working in the morning is to assess how many late check-outs we have, and how many we have left to offer. This is likely the reason that our team member was able to tell you that we had none available as we had already extended too many late check-outs to others who booked directly and VIPs. If you do come back and stay with us again, please do enquire about this on check-in, while letting us know this was your experience before. We do hope to see you back again in the future. Kind regards,
8/10 Bien
Eric
27 juil. 2023
Eric
Séjour de 1 nuit en juillet 2023
Réponse de Matthew- Front Office Reception le 29 juil. 2023
Thank you for your review Eric. We do hope that you had a great stay and I hope that we can welcome you back real soon. Kind Regards,
8/10 Bien
pierre-alain
Voyage d’affaires
14 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
pierre-alain
Séjour de 3 nuits en juin 2023
Réponse de Damian - Front Office Manager le 15 juin 2023
Dear Pierre-Alain,Thank you kindly for your review.I do very much hope that we canw elcome you back in the not so distant future.Warmest Regards
8/10 Bien
Raphael
31 déc. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Raphael
Séjour de 4 nuits en décembre 2022
Réponse de Yasmin - Front Office Reception le 31 déc. 2022
Dear Raphael, Thank you for taking the time to review your recent stay at Apex, we really appreciate your feedback!I am pleased to see that overall you enjoyed your stay, we hope to welcome you back in the future.Warm regards,
10/10 Excellent
Pascal
23 oct. 2022
Pascal
Séjour de 1 nuit en octobre 2022
Réponse de Damian - Front Office Manager le 31 oct. 2022
Dear Pascal,Thank you again for your 10 out of 10 review!!We do hope to welcome you back very soon!Warm Regards,
10/10 Excellent
catherine
17 oct. 2022
catherine
Séjour de 2 nuits en octobre 2022
10/10 Excellent
Marie
Voyage en groupe
10 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marie
Séjour de 2 nuits en septembre 2022
Réponse de Damian - Front Office Manager le 10 sept. 2022
Dear Marie,Thank you kindly for taking the time to review your most recent stay with us.We are delighted you enjoyed every aspect of your stay and I hope to see you back real soon.Warmest Regards
10/10 Excellent
Johanne
17 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hôtel à Glasgow
Johanne
Séjour de 1 nuit en septembre 2019
Réponse de Lindsay Sturrock le 18 sept. 2019
Dear Guest, Thank you for leaving us your review, we appreciate hearing your feedback. I'm delighted to see you had an excellent stay with us at the hotel, I sincerely hope you were able to enjoy everything Glasgow has to offer during your visit. Thank you for staying at Apex City of Glasgow, we hope to welcome you back in the future. Kind Regards, Lindsay Sturrock
10/10 Excellent
Cécilia
28 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cécilia
Séjour de 2 nuits en juillet 2019
Réponse de Lindsay Sturrock le 29 juil. 2019
Dear Guest, Thank you greatly for taking the time to provide us with a positive review regarding your recent visit at the Apex City of Glasgow Hotel. It is fantastic that you had a very enjoyable stay with us where you really liked our location and that there was everything that you required rating us a total 10 out of 10. We would be delighted to welcome you back again soon. Kind Regard, Lindsay Sturrock General Manager Apex City of Glasgow Hotel
4/10 Médiocre
Voyageur vérifié
23 mai 2019
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mai 2019
Réponse de Lindsay le 23 mai 2019
Dear Guest,
Thank you for choosing to stay at the Apex City of Glasgow Hotel throughout your time here in the City and for taking the time to provide us with an overall rating regarding your stay.
We apologise that you rated us an overall 2 our of 5 regarding your stay at Apex Hotel, we do hope that anything that came your attention resulting in a low mark was passed onto our 24 Hour Reception Desk who are here to assist with any matters throughout your stay.
We do hope that we can welcome you back again for business or leisure in the future and ensure that you have a very enjoyable stay here with us!
Kind reards,
Lindsay Sturrock
General Manager
Apex City of Glasgow Hotel
10/10 Excellent
Voyageur vérifié
Voyage en groupe
3 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en février 2019
Réponse de Antoine le 31 mars 2019
Merci pour votre avis
8/10 Bien
PASCAL
28 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
PASCAL
Séjour de 3 nuits en janvier 2019
Réponse de Tony le 28 janv. 2019
Thank you for taking the time to give us a rating. We hope to make your next visit even better
10/10 Excellent
Patricia, Pasadena
Voyage en groupe
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patricia
Séjour de 1 nuit en mai 2024
10/10 Excellent
Jamie
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jamie
Séjour de 2 nuits en mai 2024
8/10 Bien
KONSTANTINOS
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
KONSTANTINOS
Séjour de 1 nuit en mai 2024
10/10 Excellent
Kirsten
Voyage en famille
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kirsten
Séjour de 2 nuits en avril 2024
6/10 Satisfaisant
Carol-Ann, Laguna Hills
18 mai 2024
Les points forts : Propreté
Carol-Ann
Séjour de 2 nuits en mai 2024
10/10 Excellent
Craig
Voyage en couple
15 mai 2024
Les points forts : Équipements
Craig
Séjour de 1 nuit en mai 2024
Réponse de Oisín, Assistant Front Office Manager le 19 mai 2024
Thank you so much for the lovely feedback, Craig. We are so pleased that you appreciated our central location in the city, our fantastically friendly staff, and the room that you stayed in while you were with us. We do hope to see you back again soon. Kind regards,
10/10 Excellent
Vera
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vera
Séjour de 3 nuits en mai 2024
Réponse de Matthew-Front Office Reception le 13 mai 2024
Dear Vera, Thank you so much for your 5 out of 5 review. I am glad you enjoyed the location of the hotel. We are delighted that you had the best stay with us and I hope that we can welcome you back real soon. Kind Regards
10/10 Excellent
Aimee
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Aimee
Séjour de 1 nuit en mai 2024
Réponse de Matthew- Front Office Reception le 12 mai 2024
Dear Aimee, Thank you very much for your lovely review on your most recent stay with us. We are thrilled to hear that you had a pleasant stay and the team ensured you were looked after throughout your stay with us. I do hope that we can welcome you back in the not so distant future. Kind Regards
10/10 Excellent
Sheila, Woodland Hills
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sheila
Séjour de 2 nuits en mai 2024
Réponse de Damian - Front Office Manager le 9 mai 2024
Dear Sheila,Thank you kindly for taking the time to review your most recent stay with us at Apex City of Glasgow Hotel.We are delighted that you enjoyed our modern and boutique style hotel and our central location was on point for all of your requirements during your time in the city.I am also happy that you enjoyed our breakfast offering and the team ensured you were looked after throughout your entire stay.We do very much hope that we can welcome you back to our hotel real soon for another excellent stay.Warmest Regards
8/10 Bien
Duane
Voyage en couple
6 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Duane
Séjour de 2 nuits en mai 2024
Réponse de Damian - Front Office Manager le 7 mai 2024
Dear Duane,Thank you kindly for taking the time to review your most recent stay with us at Apex City of Glasgow Hotel.We are delighted that you had a lovely stay and you enjoyed the room we allocated for you.The team we have are all amazing ensuring all of our guests are looked after throughout the stay which is evident that the team exceeded all expectations.I do very much hope to welcome you back to the hotel very soon.Warmest Regards
10/10 Excellent
Gary
2 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gary
Séjour de 1 nuit en avril 2024
Réponse de Matthew- Front Office Reception le 2 mai 2024
Dear Gary, Thank you very much for your lovely review. We are delighted that you had a wonderful stay with us and I hope to welcome you back very soon for another excellent stay. Kind Regards
10/10 Excellent
Eric
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eric
Séjour de 1 nuit en avril 2024
Réponse de Matthew- Front Office Reception le 2 mai 2024
Dear Eric ,Thank you very much for your lovely review. I am glad to hear that you took advantage of our central location. Glasgow is great for the food and drink with Bucks Bar being one of our favourites as well! We are delighted that you had a wonderful stay with us and I hope to welcome you back very soon for another excellent stay. Kind Regards
10/10 Excellent
Robert
Voyage en famille
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 2 nuits en avril 2024
Réponse de Damian - Front Office Manager le 27 avr. 2024
Dear Robert,Thank you very much for your lovely review on your most recent stay with us.We are thrilled to hear that you had a pleasant stay and the team ensured you were looked after throughout your stay with us.I do hope that we can welcome you back in the not so distant future.Warmest Regards
10/10 Excellent
Alice
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alice
Séjour de 3 nuits en mars 2024
Réponse de Matthew- Front Office Reception le 16 avr. 2024
Dear Alice, Thank you so much for your 5 out of 5 review. I am glad you enjoyed the location of the hotel and the team were on hand to assist you during the stay. We are delighted that you had the best stay with us and I hope that we can welcome you back real soon. Kind Regards,
8/10 Bien
Priyanka Devi
Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Priyanka Devi
Séjour de 2 nuits en avril 2024
Réponse de Damian - Front Office Manager le 27 avr. 2024
Dear Priyanka,Thank you kindly for taking a moment to review your most recent stay with us at Apex City of Glasgow Hotel.We are happy that you did have a great stay with our central location and friendly staff.Our air conditioning is only set at 19c for the lowest cool setting and 28c maximum for heat. Our reception team are available 24 hours and could have adjusted the temperature for you to make it a little warmer.Again, I appreciate all of your feedback and I do hope that we can welcome you back to our hotel soon.Warmest Regards
8/10 Bien
Cian
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cian
Séjour de 1 nuit en avril 2024
Réponse de Matthew-Front Office Reception le 16 avr. 2024
Dear Cian, Thank you for your review. We are happy that you did have a great stay and I hope to welcome you back real soon. Kind Regards
2/10 Horrible
Carey
13 avr. 2024
Carey
Séjour de 2 nuits en avril 2024
Réponse de Matthew- Front Office Reception le 4 mai 2024
Thank you for the feedback, Carey. We are so sorry to see that you had a poor stay with us. Please do not hesitate to get in touch with us directly to know what we could have done better. Kind regards,
10/10 Excellent
Christopher
Voyage en couple
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christopher
Séjour de 3 nuits en avril 2024
Réponse de Matthew- Front Office Reception le 8 avr. 2024
Dear Christopher, Thank you so much for the amazing feedback on your most recent stay with us at Apex City of Glasgow Hotel. I am happy that the team ensured you were looked after throughout your stay. I am glad you enjoyed every aspect of your stay. We are delighted that you had the best stay. I do hope that we can welcome you back to the hotel very soon. Kind regards,
10/10 Excellent
Ami
Voyage en couple
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ami
Séjour de 3 nuits en avril 2024
Réponse de Matthew- Front Office Reception le 8 avr. 2024
Dear Ami, Thank you so much for the amazing feedback on your most recent stay with us at Apex City of Glasgow Hotel. I am happy that the team ensured you were looked after throughout your stay. I am glad you enjoyed every aspect of your stay. We are delighted that you had the best stay. I do hope that we can welcome you back to the hotel very soon. Kind regards,
10/10 Excellent
Kenny
Voyage en couple
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kenny
Séjour de 3 nuits en mars 2024
Réponse de Damian - Front Office Manager le 5 avr. 2024
Dear Kenny,Thank you for taking the time to review your most recent stay with us.We are happy that you did have an excellent stay with us and we value all of your feedback with regards to our food offering.I do hope that we can welcome you back to our hotel very soon.Warmest Regards
10/10 Excellent
Yule
4 avr. 2024
Yule
Séjour de 1 nuit en avril 2024
Réponse de Damian - Front Office Manager le 27 avr. 2024
Dear Yule,Thank you very much for your lovely review.We are delighted that you had a wonderful stay with us and I hope to welcome you back very soon for another excellent stay.Warmest Regards
10/10 Excellent
Sarah
3 avr. 2024
Sarah
Séjour de 2 nuits en mars 2024
Réponse de Damian - Front Office Manager le 27 avr. 2024
Dear Sarah,Thank you so much for your 5 out of 5 review.We are thrilled to hear that you enjoyed your stay with us and I hope to welcome you back to our hotel very soon.Warmest Regards
8/10 Bien
May
2 avr. 2024
May
Séjour de 1 nuit en avril 2024
Réponse de Matthew- Front Office Reception le 27 avr. 2024
Dear May, Thank you for your review. We are happy that you did have a great stay and I hope to welcome you back real soon. Kind Regards
8/10 Bien
Emma
Voyage en famille
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Emma
Séjour de 1 nuit en mars 2024
Réponse de Matthew- Front Office Reception le 1 avr. 2024
Dear Emma, Thank you for your review. I am glad the team ensured you were looked after throughout your stay. We are happy that you did have a great stay and I hope to welcome you back real soon. Kind Regards
10/10 Excellent
karen
31 mars 2024
karen
Séjour de 1 nuit en mars 2024
Réponse de Damian - Front Office Manager le 27 avr. 2024
Dear Karen,Thank you for your 5 out of 5 review.We are delighted that you had an amazing stay with us and I do hope to welcome you back real soon.Warmest Regards
10/10 Excellent
Luke
Voyage en couple
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Luke
Séjour de 2 nuits en mars 2024
Réponse de Matthew- Front Office Reception le 31 mars 2024
Dear Luke, Thank you so much for the amazing feedback on your most recent stay with us at Apex City of Glasgow Hotel. I am happy that the team ensured you were looked after throughout your stay. I am glad you enjoyed the view of Glasgow from our hotel. We are delighted that you had the best stay. I do hope that we can welcome you back to the hotel very soon. Kind regards,
10/10 Excellent
Brian
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brian
Séjour de 1 nuit en mars 2024
Réponse de Damian - Front Office Manager le 31 mars 2024
Dear Brian,Thank you so much for the amazing feedback on you're most recent stay with us at Apex City of Glasgow Hotel.We are thrilled to hear that you had the most amazing stay with us and we appreciate the 5 out of 5 score.The team we have at our hotel are all wonderful, ensuring all of our guests are warmly welcomed and looked after which is evident the team exceeded all expectations.I do hope that we can welcome you back to the hotel very soon.Warmest Regards
10/10 Excellent
Megan
Voyage en famille
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Megan
Séjour de 1 nuit en mars 2024
Réponse de Matthew- Front Office Reception le 26 mars 2024
Dear Megan, Thank you so much for your 5 out of 5 review. We are delighted that you had a wonderful stay with us and I am happy that the team ensured you were looked after throughout you're stay. I do very much hope to welcome you back to our hotel real soon. Kind regards,
10/10 Excellent
Josh
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Josh
Séjour de 1 nuit en mars 2024
Réponse de Matthew- Front Office Reception le 26 mars 2024
Dear Josh, Thank you kindly for your 5 out of 5 review on your most recent stay with us at Apex City of Glasgow Hotel. I do very much hope to welcome you back real soon. Kind Regards
8/10 Bien
Naomi
Voyage en couple
14 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Naomi
Séjour de 3 nuits en mars 2024
Réponse de Matthew- Front Office Reception le 15 mars 2024
Dear Naomi, Thank you for your review. We are happy that you did have a great stay and I hope to welcome you back real soon. Kind Regards
10/10 Excellent
Joyce
Voyage en couple
14 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joyce
Séjour de 1 nuit en mars 2024
Réponse de Matthew- Front Office Reception le 15 mars 2024
Dear Joyce, Thank you for taking the time to leave some feedback about your stay. I am pleased to see that overall you enjoyed your visit, that you were able to make use of our central location. I am also happy to see that you found your room and the amenities within it to be just right! I will be sure to pass on your comments to our teams. We hope to welcome you back very soon. Kind regards,
8/10 Bien
Hugh Douglas
Voyage en couple
12 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hugh Douglas
Séjour de 2 nuits en mars 2024
Réponse de Yasmin - Front Office Reception le 13 mars 2024
Dear Hugh, Thank you for taking the time to leave some feedback about your stay. I am pleased to see that overall you enjoyed your visit, that you were able to make use of our central location. I am also happy to see that you found your room and the amenities within it to be just right and you enjoyed your breakfast! I will be sure to pass on your comments to our teams. We hope to welcome you back very soon. Warm regards,
10/10 Excellent
Eileen, Vernon
Voyage en couple
10 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eileen
Séjour de 2 nuits en mars 2024
Réponse de Damian - Front Office Manager le 10 mars 2024
Dear Eileen,Thank you so much for your 5 out of 5 review.We are delighted that you had a wonderful stay with us and I am happy that the team ensured you were looked after throughout you're stay.I do very much hope to welcome you back to our hotel real soon.Warmest Regards
10/10 Excellent
Wilma
10 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wilma
Séjour de 2 nuits en mars 2024
10/10 Excellent
Lorraine
Voyage en couple
5 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lorraine
Séjour de 1 nuit en mars 2024
Réponse de Damian - Front Office Manager le 8 mars 2024
Dear Lorraine,Thank you kindly for taking the time to review your most recent stay with us at Apex City of Glasgow Hotel.We are delighted that you had the best stay and I am happy that the parking at Q Park was easy and accessible to our hotel.I do hope that we can welcome you back to the hotel very soon.Warmest Regards
10/10 Excellent
Mohamed
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mohamed
Séjour de 4 nuits en février 2024
Réponse de Matthew- Front Office Reception le 24 mars 2024
Dear Mohamed, Thank you kindly for your 5 out of 5 review on your most recent stay with us at Apex City of Glasgow Hotel. I do very much hope to welcome you back real soon. Kind Regards
10/10 Excellent
Heather
Voyage en famille avec de jeunes enfants
21 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heather
Séjour de 1 nuit en février 2024
Réponse de Damian - Front Office Manager le 24 févr. 2024
Dear Heather,Thank you so much for your 5 out of 5 review.We are so happy that you enjoyed every aspect of your stay with us especially our spacious rooms and our team.I do hope that we can welcome you back very soon for another awesome stay.Warmest Regards
2/10 Horrible
Paul
18 févr. 2024
Paul
Séjour de 1 nuit en février 2024
Réponse de Oisín, Assistant Front Office Manager le 22 mars 2024
Thank you for the feedback, Paul. We are so sorry to see that you had a poor stay with us. Please do not hesitate to get in touch with us directly to know what we could have done better. Kind regards,