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Avis sur Dream Hotel

3 out of 5
Dream Hotel
Jalan Pantai Gili Trawangan No.21, Kabupaten Lombok Utara, Gili Trawangan, Lombok

Avis

5,8
Note des voyageurs de 10 (Excellent), d’après 2 avis sur 6." "
Note des voyageurs de 8 (Bien), d’après 0 avis sur 6." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 6." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 6." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 6." "

6,6/10

Propreté

8,0/10

Personnel et service

7,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

4/10 Médiocre

vicki

Séjour de 2 nuits en février 2024
Réponse de managemen le 14 avr. 2024
Thank you for your review. We apologize for the inconvenience you experienced during your stay. Of course this is not the experience we were hoping for, but I assure you I will explore every point you mentioned. If possible, I would like to talk more about your experience, so I can better understand how I can improve the quality of our property and services for you and other guests.Thank you for staying with us and we look forward to serving you again.

10/10 Excellent

Kardo

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

2/10 Horrible

Richard

Séjour de 1 nuit en octobre 2023

2/10 Horrible

Richard

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was filthy. The bathroom was disgusting. The room safe didn’t work. The refrigerator hadn’t been cleaned in I don’t know how long. No where to hang a towel in the bathroom. I think you get the picture.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Mathias

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de fajarudin le 23 avr. 2023
Thank you for your feed bsck sir we are really apreciated for your feed back.Thank you so muchBest regards.....

6/10 Satisfaisant

Sarah

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The pool was nice, but….
On the photos there are some updated rooms, we did not stay in one of those. There were holes in the ceiling in the bathroom and what looked like mold also in the bathroom. It was hard to find, it was recently changed to dream from something else, and google maps location was completely off. Since it was new, even the locals had no idea where it was. The pool was in great condition and was cleaned daily when we were there
Séjour de 3 nuits en avril 2022