Avis sur Fortune District Centre Ghaziabad- Member ITC Hotel Group
Fortune District Centre Ghaziabad- Member ITC Hotel Group
Plot 1, Sector-23, Sanjay Nagar District Centre, Ghaziabad, Delhi N.C.R
Avis
8,2
Très bien
7,4/10
Propreté
8,0/10
Personnel et service
9,0/10
Équipements
7,8/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
18 sept. 2014
Les points forts : Propreté et confort de la chambre
Réponse de Ravinder Punia le 20 mai 2021
Dear Guest, it was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities and services were as per your liking and expectation. It's exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience to make us the most preferred destination in the city. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Once again, thank you so much and look forward to welcoming you again
10/10 Excellent
Poulomi
Voyage en couple
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Poulomi
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 15 mai 2024
Dear Poulomi, We're delighted to hear about your positive experience with our hospitality. As an esteemed part of ITC Hotels, we constantly strive for excellence in every aspect of guest experience. It's wonderful to know that we have met your expectations. Rest assured that we will continue to provide the same high standard service in the future. We look forward to welcoming you back soon. Regards Faiz Rehman
2/10 Horrible
Premanand
7 mars 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Premanand
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 9 mars 2024
Dear Premanand, We are genuinely concerned to hear about your experience regarding the cleanliness and maintenance of our property. It is always our top priority to ensure that our guests stay in a well-kept and hygienic environment, and it seems we fell short of that goal in your instance. We have taken immediate action to address this feedback with our housekeeping and maintenance teams to prevent such issues from occurring in the future. Rest assured, we are committed to thorough inspections and improvements to deliver the high standards our guests expect and deserve. We would be grateful for the opportunity to restore your faith in our establishment should you choose to give us another chance in the future. Your feedback is invaluable to us, and we are dedicated to enhancing our guest experience. RegardsFaiz Rehman
8/10 Bien
Ankit
24 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ankit
Séjour de 4 nuits en février 2024
Réponse de General Manager le 13 mai 2024
Dear Ankit, Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience. Your satisfaction is our top priority, and we're glad we could meet your expectations. If there's anything else we can do for you, please let us know. We look forward to serving you again in the future! RegardsFaiz Rehman
8/10 Bien
Pankaj
28 janv. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Pankaj
Séjour de 3 nuits en janvier 2024
Réponse de General Manager le 1 févr. 2024
Dear Pankaj, We appreciate your feedback and it's great to hear you enjoyed our staff's service and the amenities. We're always looking to better our services, and your point regarding cleanliness and upkeep has been noted. Please know we will work diligently to address these aspects. Your satisfaction remains our top priority. Again, your constructive critique is valuable to us and we look forward to providing an improved experience during your next stay. Regards,Faiz Rehman
8/10 Bien
Andy
Voyage d’affaires
16 oct. 2022
Les points forts : Personnel et service
Les points faibles : Propreté
Good Service but not there yet…
Andy
Séjour de 3 nuits en octobre 2022
Réponse de Faiz Rehman le 26 nov. 2022
Dear Guest,Greetings from Fortune Inn Grazia, Ghaziabad!!Thank you for your recent visit and taking the time to give us your valuable feedback.It’s extremely pleasing to note that you had a pleasant and comfortable stay with us.I am grateful for your comments and we will look into the different subjects you have been referring to. I can already reassure you that your feedback will be very helpful to us. We value your patronage and look forward to welcoming you back soon...With Kind Regards,Faiz Rehman
10/10 Excellent
prasad
Voyage d’affaires
26 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
prasad
Séjour de 6 nuits en janvier 2020
Réponse de Ravinder Punia le 20 mai 2021
Dear Guest, it was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities and services were as per your liking and expectation. It's exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience to make us the most preferred destination in the city. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Once again, thank you so much and look forward to welcoming you again
6/10 Satisfaisant
Keeda, Bareilly
12 janv. 2018
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Not worth the money
Keeda
Séjour de 1 nuit en janvier 2018
Réponse de Ravinder Punia le 20 mai 2021
Dear Guest, greetings from fortune inn grazia, ghaziabad! at the outset i would like thank you for taking out valuable time and sharing a feedback, it was unfortunate that you have faced inconvenience during your stay. Request you to please give us a chance to serve you we will be more than happy to serve you again. I once again thank you for giving us your valuable feedback to improve the services
8/10 Bien
JU-SUK
12 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
..........
JU-SUK
Réponse de Ravinder Punia le 20 mai 2021
Dear Guest, it was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities and services were as per your liking and expectation. It's exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience to make us the most preferred destination in the city. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Once again, thank you so much and look forward to welcoming you again
8/10 Bien
urmil, UK
13 avr. 2017
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Convenient and easy for us Family lives close by
urmil
Réponse de Ravinder Punia le 20 mai 2021
Dear Guest, it was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities and services were as per your liking and expectation. It's exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience to make us the most preferred destination in the city. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Once again, thank you so much and look forward to welcoming you again
10/10 Excellent
Shubham
24 déc. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Shubham
Réponse de Ravinder Punia le 20 mai 2021
Dear Guest, it was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities and services were as per your liking and expectation. It's exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience to make us the most preferred destination in the city. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Once again, thank you so much and look forward to welcoming you again
10/10 Excellent
Anchit
9 févr. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anchit
Réponse de Ravinder Punia le 20 mai 2021
Dear Guest, it was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities and services were as per your liking and expectation. It's exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience to make us the most preferred destination in the city. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Once again, thank you so much and look forward to welcoming you again
8/10 Bien
Aman, Delhi
9 juin 2015
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Propreté et personnel et service
Bad House keeping
Aman
Réponse de Ravinder Punia le 20 mai 2021
Dear Guest, it was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities and services were as per your liking and expectation. It's exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience to make us the most preferred destination in the city. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Once again, thank you so much and look forward to welcoming you again
8/10 Bien
Voyageur vérifié
27 sept. 2014
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de Ravinder Punia le 20 mai 2021
Dear Guest, it was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities and services were as per your liking and expectation. It's exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience to make us the most preferred destination in the city. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Once again, thank you so much and look forward to welcoming you again