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Avis sur Tropics Eight Suites

3.5 out of 5
Tropics Eight Suites
11A, Gottlieb Road, George Town

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 122 avis sur 339." "
Note des voyageurs de 8 (Bien), d’après 144 avis sur 339." "
Note des voyageurs de 6 (Satisfaisant), d’après 43 avis sur 339." "
Note des voyageurs de 4 (Médiocre), d’après 22 avis sur 339." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 339." "

8,2/10

Propreté

8,0/10

Personnel et service

7,6/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très beau studio propre a10 min à pied du centre commercial gurney .
Séjour de 5 nuits en septembre 2017
Hello MR/MS Thank You very much for your feedback. It was our pleasure to have you staying with us at Tropics Eight Suites. We are glad to know that you liked your stay here and the location as well. Thank you for choosing Tropics Eight Suites and We hope that we can serve you again in the near future. Best Regards, Eu Jin Assistant Front Office Manager

8/10 Bien

sadio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
sejour agréable
j'ai passé 4 jours avec mes 2 enfants et lon mari dans cette tres belle suite très propre, ce qui est dommage c'est qu'il y ait pas de lumière du jour dans la piece a vivre car la seule fenêtre se trouve dans la chambre ménage fait tout les jours, le personnel a notre écoute et très gentil. bien pour petit séjour pas plus .
Séjour de 4 nuits en août 2017
Hello, Thank You for your feedback and we are glad to hear that you liked your stay with us. We are looking forward to be serving you again soon. Thank You. Best Regards, Eu Jin Assistant Front Office Manage

6/10 Satisfaisant

Celestine

Voyage en couple
Les points forts : Propreté
Les points faibles : Équipements
Concierge service was good, very friendly and helpful. Suite was big and nice to stay in. Would be better if rooms were more soundproof as it can be pretty noisy from cars and even neighbours. Gym was pretty disappointing so don’t expect to use the gym. Other than that, was okay~
Séjour de 4 nuits en avril 2024
Réponse de Mona le 23 mai 2024
Thank you for taking your valuable time to share with us your feedback. We are apologize for the inconvenience caused to you during your stay with us. We have highlighted to the respective departments regarding your concerns. We hope to serve you again in the near future with better service.

4/10 Médiocre

Armugam

Séjour de 3 nuits en décembre 2023

2/10 Horrible

Zi Chien

Voyage en famille
Les points faibles : Propreté et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Mona le 31 déc. 2023
Thank you for taking your valuable time to share with us your feedback. We are apologize for the inconvenience caused to you during your stay with us. We hope to serve you again in the near future with better service.

4/10 Médiocre

Low

Séjour de 3 nuits en novembre 2023
Réponse de Mona le 31 déc. 2023
Thank you for taking your valuable time to share with us your feedback. We are apologize for the inconvenience caused to you during your stay with us. We hope to serve you again in the near future with better service.

6/10 Satisfaisant

Florence

Voyage en famille
Séjour de 4 nuits en septembre 2023
Réponse de Mona le 3 oct. 2023
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.

10/10 Excellent

Kok Peng

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice place to stay in Location very near to gurney plaza
Séjour de 2 nuits en septembre 2023
Réponse de Mona le 17 sept. 2023
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.

10/10 Excellent

DEVI

Séjour de 2 nuits en août 2023
Réponse de Mona le 17 sept. 2023
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.

8/10 Bien

stephen

Séjour de 4 nuits en mai 2023
Réponse de Mona le 8 juin 2023
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.

10/10 Excellent

Zhi Jing

Séjour de 2 nuits en mai 2023
Réponse de Mona le 21 mai 2023
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.

6/10 Satisfaisant

TAN CHEE

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Convenience and good location. Facing roadside and kind of noisy at night.
Séjour de 1 nuit en mai 2023
Réponse de Mona le 18 mai 2023
Thank you for taking your valuable time to share with us your feedback. We are apologize for the inconvenience caused to you during your stay with us. We hope to serve you again in the near future with better service.

6/10 Satisfaisant

Faruq

Les points faibles : Propreté
Cleanliness can be improved. The walls are mouldy and dirty. There are also ants in the room.
Réponse de Mona le 29 avr. 2023
Thank you for taking your valuable time to share with us your feedback. We are apologize for the inconvenience caused to you during your stay with us. We have highlighted to the respective departments regarding your concerns and shall take immediate action to rectify the issues. We hope to serve you again in the near future with better service.

10/10 Excellent

Cheng-Tzer

Séjour de 2 nuits en avril 2023
Réponse de Mona le 8 avr. 2023
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.

6/10 Satisfaisant

Eddie

Séjour de 1 nuit en mars 2023
Réponse de Mona le 26 mars 2023
Thank you for taking your valuable time to share with us your feedback. We are apologize for the inconvenience caused to you during your stay with us. We hope to serve you again in the near future with better service.

8/10 Bien

Kevin

Séjour de 5 nuits en mars 2023
Réponse de Mona le 15 mars 2023
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.

4/10 Médiocre

John

Séjour de 5 nuits en mars 2023
Réponse de Mona le 9 mars 2023
Thank you for taking your valuable time to share with us your feedback. We are apologize for the inconvenience caused to you during your stay with us. We hope to serve you again in the near future with better service.

10/10 Excellent

Syafiq

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very spacious and worth every penny. Suitable for family and those who like privacy. Definitely will book this suite again when travel for work here and maybe during staycation ☺️☺️
Séjour de 2 nuits en février 2023
Réponse de Mona le 24 févr. 2023
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.

8/10 Bien

Daeho

Séjour de 1 nuit en février 2023
Réponse de Mona le 25 févr. 2023
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.

8/10 Bien

Tan

Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en janvier 2023
Réponse de Mona le 7 févr. 2023
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.

10/10 Excellent

Koon Seng

Voyage en famille
Les points forts : Propreté et confort de la chambre
Nice place. Quiet yet accessible & safe neighbourhood. Parking is limited though. I had no issue’s because it wasnt high occupancy.
Séjour de 3 nuits en janvier 2023
Réponse de Mona le 26 janv. 2023
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.

10/10 Excellent

Archanaa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice place to stay..my family enjoyed the place..
Réponse de Mona le 9 janv. 2023
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.

10/10 Excellent

Rehka

Séjour de 4 nuits en décembre 2022
Réponse de Mona le 30 déc. 2022
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.

10/10 Excellent

Nordin Muhammad Faizal Bin

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A cozy and spacious room. Feels like in our own home not in a hotel room. Hotel Property looks new and the design and its concept are great and beautiful. Shall book this hotel back again in the future.
Séjour de 3 nuits en septembre 2022
Réponse de Mona le 17 oct. 2022
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.

6/10 Satisfaisant

SK

Séjour de 1 nuit en août 2022
Réponse de Mona le 24 août 2022
Thank you for recent stay at Tropics Eight Suites. Hope to see you soon again

4/10 Médiocre

Julia, Cheltenham

Les points faibles : Équipements
Room was cheap but parking card didn’t work - took a while ti sort. Wifi did not work; no water in room & no cooking utensils despite advertising a kitchen. Spots of what seemed tk be dried blood on sheet which I only spotted in the morning as I collapsed into bed without checking.
Séjour de 1 nuit en août 2022

2/10 Horrible

Martin

Séjour de 2 nuits en juillet 2022
Réponse de Mona le 9 août 2022
Thank you for taking your valuable time to share with us your feedback. We are apologize for the inconvenience caused to you during your stay with us. We hope to serve you again in the near future with better service.

6/10 Satisfaisant

Kok Zhen

Séjour de 2 nuits en mai 2022
Réponse de FRONTDESK le 7 juin 2022
Thank you for taking your valuable time to share with us your feedback. We hope to serve you again in the near future with better service.

10/10 Excellent

tiam chai

Séjour de 2 nuits en mai 2022
Réponse de FRONTDESK le 5 juin 2022
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.

10/10 Excellent

Fei

Séjour de 1 nuit en mai 2022
Réponse de FRONTDESK le 5 juin 2022
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.

6/10 Satisfaisant

Wee loon

Séjour de 3 nuits en avril 2022
Réponse de FRONTDESK le 5 juin 2022
Thank you for taking your valuable time to share with us your feedback. We hope to serve you again in the near future with better service.

8/10 Bien

chong tzer

Séjour de 1 nuit en mars 2022
Réponse de FARAH le 2 avr. 2022
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.

8/10 Bien

Pearly

Séjour de 2 nuits en janvier 2022
Réponse de Mona le 27 janv. 2022
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future .

8/10 Bien

HUNG SENG

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en décembre 2021
Réponse de Mona le 23 janv. 2022
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future .

10/10 Excellent

Wee Chee

Séjour de 3 nuits en novembre 2021
Réponse de Mona le 5 déc. 2021
Thank you for taking your valuable time to share with us your feedback. We appreciate your support and hope to see you again in the near future.

10/10 Excellent

Faizal

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en mai 2021
Réponse de Mona le 18 juil. 2021
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.

10/10 Excellent

Faizal

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en octobre 2020
Réponse de Farah le 26 oct. 2020
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.

8/10 Bien

Arif, penang

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I got a stay at this nice hotel at a well discounted price. So the normal rate would be much higher. However, if you could also get a ton of discounts to book and stay at this hotel, then i strongly suggest u take it. The staffs were good and well mannered. The room is huge with a lot of wide spaces. Not your typical small cramped cheap rooms. I mean for a room of two persons, u can actually fit another 10 or more. The only downside, there is no bathtub, at least in my previously booked room. Not sure about other higher level rooms. In a summary, totally recommended!
Séjour de 1 nuit en septembre 2020
Réponse de Farah le 22 sept. 2020
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté
Dirty.....
There were hairs all over the night stand and some on the bed sheets... not very hygienic even in the midst of the pandemic...
Séjour de 1 nuit en juillet 2020
Réponse de Farah le 9 août 2020
Thank you for taking your valuable time to share with us your feedback. We are apologize for the inconvenience caused to you during your stay with us. We have highlighted to the respective departments regarding your concerns and shall take immediate action to rectify the issues. We hope to serve you again in the near future with better service. Thank you

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en juillet 2020
Réponse de Farah le 9 août 2020
Thank you for your recent stay with us. We are glad to know that you have enjoyed your stay. We appreciate your support and hope to see you again in the near future.

6/10 Satisfaisant

Kok Leong

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Expected to have two bathrooms since there are two bedrooms, but there is only one bathroom. Aircond system is not working efficiently. Great location for my purposes. Clean and helpful staff.
Séjour de 2 nuits en mars 2020
Réponse de Azwan le 12 mai 2020
Thank You very much for your feedback. It was our pleasure to have you staying with us at Tropics Eight Suites. We are glad to know that you liked your stay here and the location as well. Thank you for choosing Tropics Eight Suites and We hope that we can serve you again in the near future. We will address this directly.

8/10 Bien

GhinLye

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location.
Séjour de 2 nuits en mars 2020

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The room is very spacious with at-home design, but there were baby cockroaches and the door lock (the chain type) was half-broken, the in-room light is quite dim too. The car park is not user-friendly (have to check in first to get the room key card to open the barrier).
Séjour de 2 nuits en mars 2020
Réponse de Azwan le 6 oct. 2020
Thank You very much for your feedback. It was our pleasure to have you staying with us at Tropics Eight Suites. We are glad to know that you liked your stay here and the location as well. Thank you for choosing Tropics Eight Suites and We hope that we can serve you again in the near future. We will address this directly.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A recommended serviced apartment to stay
Overall a comfortable stay, except that the carpark gate is out of order. Hotel customers going in and out of the carpark need to wait for the concierge staff to manually lift the gate-bar!
Séjour de 7 nuits en février 2020
Réponse de Azwan le 6 oct. 2020
Thank You very much for your feedback. It was our pleasure to have you staying with us at Tropics Eight Suites. We are glad to know that you liked your stay here and the location as well. Thank you for choosing Tropics Eight Suites and We hope that we can serve you again in the near future. We will address this directly.

8/10 Bien

Chin Tho

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Spacious and comfortable apartment hotel
A nice studio apartment hotel suitable for travellers that prefer large spacious room with a simple kitchenette. Pros: 1) carpark is available 2) near to botanical garden and food court 3) fast and easy checkin 4) Spacious, clean and comfortable room 5) has a fitness centre at level 7 Cons: 1) Sound proofin needed 2) apartment is quite enclosed with no windows besides the balcony and bathroom window.
Séjour de 3 nuits en février 2020
Réponse de Azwan le 17 févr. 2020
Thank You very much for your feedback. It was our pleasure to have you staying with us at Tropics Eight Suites. We are glad to know that you liked your stay here and the location as well. Thank you for choosing Tropics Eight Suites and We hope that we can serve you again in the near future. We will address this directly.

8/10 Bien

AW

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall it's a nice spacious and family friendly hotel, there's a sofa bed in the room but it was locked, you may request them to unlock it and fit one or 2 more person in the room. The cafe was closed for CNY holiday, they provided fried bee hoon and nasi lemak for our breakfast.
Séjour de 2 nuits en janvier 2020
Réponse de Azwan le 17 févr. 2020
Thank You very much for your feedback. It was our pleasure to have you staying with us at Tropics Eight Suites. We are glad to know that you liked your stay here and the location as well. Thank you for choosing Tropics Eight Suites and We hope that we can serve you again in the near future.

8/10 Bien

francis

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room spacious . Bed comfortable but cover need improvement. Early morning traffic outside residence heavy because of school .
Séjour de 3 nuits en janvier 2020
Réponse de Azwan le 17 févr. 2020
Thank You very much for your feedback. It was our pleasure to have you staying with us at Tropics Eight Suites. We are glad to know that you liked your stay here and the location as well. Thank you for choosing Tropics Eight Suites and We hope that we can serve you again in the near future.

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en janvier 2020
Réponse de Azwan le 17 févr. 2020
Thank You very much for your rating. It was our pleasure to have you staying with us at Tropics Eight Suites. We are glad to know that you liked your stay here and the location as well. Thank you for choosing Tropics Eight Suites and We hope that we can serve you again in the near future.

2/10 Horrible

Lynette

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Had a 3 days 2 nights stay. Room cleanliness was bad. Can see obvious dusts under the bedside tables. Sofa bed’s fabric was very dirty. Toilet’s plaster ceiling was ripped. Floor was sticky. Requested for 2 double bedrooms upon booking. Came out to have 1 double bedroom and another one was with 2 single beds. One of us was bitten by bed mites badly all over the legs. This shows how dirty the bed was. I’ve encountered smelly odour from the pillow case (probably not dried thoroughly. Also requested for 2 rooms on the same floor but was not granted. Noise barrier was pretty bad as car noises can be heard clearly even when windows and balcony doors were closed. Carpark is so narrow and can barely fit a sedan car. A malay guy receptionist (40s to 50s) was so unfriendly. We requested for him to give us a call when the room is ready and we went back to our car to take a nap. He did not called us. We only got to know the room is ready when we gave another call to the hotel. Overall a really bad experience. Will never return nor recommend.
Séjour de 2 nuits en décembre 2019
Réponse de Azwan le 17 févr. 2020
Thank You very much for your feedback. It was our pleasure to have you staying with us at Tropics Eight Suites. Thank you for choosing Tropics Eight Suites and We hope that we can serve you again in the near future. We will address this directly.