Piscine extérieure
Vérifier la disponibilité

Avis sur Tanjung Point Residences

3 out of 5
Tanjung Point Residences
508, Jalan Tanjung Tokong, Tanjung Tokong, George Town, Penang

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 65 avis sur 117." "
Note des voyageurs de 8 (Bien), d’après 41 avis sur 117." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 117." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 117." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 117." "

9,0/10

Propreté

8,4/10

Personnel et service

8,2/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Dominique

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2020
Réponse de Kalai le 2 mars 2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We look forward to serve you again!

10/10 Excellent

Christophe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon établissement. Personnel sympathique et serviable. Toutefois un explicatif serait nécessaire pour l’emploi de l’ascenseur nécessitant la clé de la chambre. Bien desservi par les lignes de bus. Supermarché à proximité.
Séjour de 6 nuits en décembre 2019
Réponse de Fida le 20 janv. 2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We trust you have a pleasant journey home and we look forward to serve you again!

6/10 Satisfaisant

Yaw Kuen

Voyage en famille
Les points faibles : Personnel et service
If the property can be cleaner, that will be better. If you are staying multiple days, there are no housekeeping during the multiple days of stay.
Séjour de 2 nuits en décembre 2023

8/10 Bien

YEE KAY

Les points forts : Personnel et service
management office is difficult to find for tourists who rent cars
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Eslam

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I like the rooms and i recommend it because it’s really clean than many others
Séjour de 2 nuits en septembre 2023
Réponse de Thaya le 11 sept. 2023
Dear Guest,Greetings from Tanjung Point Residences!Thank you for taking time to drop us a line to share your experience with us. It’s our pleasure to have serve you and we look forward to your future stay with us. Thank you.Best regards,Operations Manager

10/10 Excellent

Wai Lin

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
很好的酒店
地方清潔乾淨環境優美值得推薦
Séjour de 2 nuits en août 2023
Réponse de Thaya le 18 août 2023
Dear Guest,Greetings from Tanjung Point Residences!We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you.Best regards,General Manager

8/10 Bien

LEE YIN

Séjour de 4 nuits en juillet 2023
Réponse de Thaya le 23 août 2023
Dear Guest,Greetings from Tanjung Point Residences!We’re so grateful that you took the time to share review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you.Best regards,General Manager

10/10 Excellent

Zailani

Séjour de 1 nuit en mai 2023
Réponse de Mary le 8 juin 2023
Dear Guest,Greetings from Tanjung Point Residences!We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you.Best regards,General Manager

10/10 Excellent

Vijayarani

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The seaview was excellent!
Séjour de 2 nuits en octobre 2022
Réponse de Jacky le 3 janv. 2023
Dear Vijayarani,Thank you for the feedback and we hope to welcome all of you in the future time,

8/10 Bien

Zaidi, Bentong

Voyage en couple
Les points forts : Propreté et personnel et service
Ovwrall it was a great stay! I love the view of the sea. Very calming. The room is big enough. Everything is complete. Just that, there's no towel available upon our arrival, no breakfast provided and no toothbrush set provided which pretty inconvenient for me.
Séjour de 3 nuits en juillet 2022
Réponse de Kamarudin le 23 août 2022
Greetings from Tanjung Point Residences, Penang!Thank you for your valued review. We are glad to know that some aspects have met your expectations.However, we sincerely apologize for those that fell below your expectations. We will look into those matters with my team for further improvement. Rest assured that your next visit will be a truly different experience.We look forward to having you again in Tanjung Point Residences, Penang.

8/10 Bien

Tan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2022
Réponse de Mary le 8 juin 2023
Dear Guest,Greetings from Tanjung Point Residences!We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you.Best regards,General Manager

8/10 Bien

CONNIE

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good , nice serbice
Séjour de 4 nuits en mai 2022

8/10 Bien

Sandra

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the pool. The apartment was big enough. No problems at check-in. Our car was not ready during our stay there (not their fault), but it was not a very convenient location without a car. Not much within walking distance except a couple of restos, had to take the bus. Ahd the apartment was not well furnished (no plates, no ustencils, just a couple of glasses and cups).
Séjour de 3 nuits en avril 2022
Réponse de Sheena Balan le 2 mai 2022
Dear Ms Sandra, Greetings from Tanjung Point Residences, Penang! Thank you for your valued review. We are glad to know that some aspects have met your expectations. However, we sincerely apologize for those that fell below your expectations. Our utensils are kept in the Kitchen Cabinet and we will only open upon request. We will look into those matters with my team for further improvement. Rest assured that your next visit will be a truly different experience. We look forward to having you again in Tanjung Point Residences, Penang.

8/10 Bien

azita

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
-Good location -clean beach -nice apartment interior -parking a bit hassle everytime want to drive out must go down to frontdesk to wave/validate touch&go card then only can drive out if peak hour takes more than 20min to wait for the lift to come down coz is 37floor apartment only 2 lift to cater whole
Séjour de 2 nuits en décembre 2021
Réponse de Mary le 8 juin 2023
Dear Guest,Greetings from Tanjung Point Residences!We are most grateful for your kind words and for taking the time to recognize our team's efforts in providing our best service possible. We'll certainly look into the area of concerns for further improvement.Meanwhile, stay safe and we look forward to welcoming you soon!Thank you.Best Regards,General Manager

8/10 Bien

WONG TAK MING

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Room size is not large, typical studio apartment size with a small dining table. However every room will have a full beautiful sea view. Swiming pool is great and free parking space is provided upon request. Also you are able to have nice walk in the beach. Overall this is totally value for money that I will highly recommend to other visitors. A little complaint is about house keeping service is not provided everyday (the staff said they only provide 1 time room cleaning service for 2 nights staying) unless you request to do so
Séjour de 2 nuits en mars 2020
Réponse de Fida le 1 avr. 2020
Greetings from Tanjung Point Residences, Penang! Thank you for your valued review. We are glad to know that some aspects have met your expectations. However, we sincerely apologize for those that fell below your expectations. I will personally look into those matters with my team for further improvement. We look forward to have you again in Tanjung Point Residences, Penang.

6/10 Satisfaisant

TerryCurrie, Pontefract

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Nice big rooms and very clean,staff were courteous and friendly throughout my stay. Was a little disappointed with checkin and the amount of rules and regulation you had to follow whilst staying there.
Séjour de 12 nuits en janvier 2020
Réponse de Kalai le 2 mars 2020
Greetings from Tanjung Point Residences, Penang! Thank you for your valued review. We are glad to know that some aspects have met your expectations. However, we sincerely apologize for those that fell below your expectations. I will personally look into those matters with my team for further improvement. Rest assured that your next visit will be a truly different experience. We look forward to have you again in Tanjung Point Residences, Penang.

4/10 Médiocre

Andrew

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements
The receptionist is not friendly during check-in and not information is given. I have to ask everything then only he will tell me. All he does is to ask me to give a deposit and hand over me the room card. After check-in, I found out the fire alarm sensor is keeping beeping then I have to go down with all my luggage to lobby because the phone in the room it wasn't working. After that, they send someone to take it away from the fire alarm sensor. Later on, I found out the TV is not working so that I call them, they told me if I want to watch TV they need to send maintenance guy to key in some code then only I can use TV!!!!!!!!!!!!!!!!!!!!! This is ridiculous, Why they did not fix it before I checked in. After the stay, I found the room is not worth the price I paid for. OVER price with poor room amenities and condition, with nothing around. Not recommended this place at all.
Séjour de 1 nuit en janvier 2020
Réponse de FIDA le 6 févr. 2020
Greetings from Tanjung Point Residences, Penang! Thank you for taking your time to review our property. We are sorry about the hiccups that took place during your stay and would like to extend my most sincere apologies. I will look into the matter with my team for further improvement. It is our genuine hope that you will visit us again.

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The pool is quite cold take note if you have kids especially.
Séjour de 5 nuits en janvier 2020
Réponse de FIDA le 6 févr. 2020
Greetings from Tanjung Point Residences, Penang! Thank you for your valued review. We are glad to know that some aspects have met your expectations. However, we sincerely apologize for those that fell below your expectations. I will personally look into those matters with my team for further improvement. Rest assured that your next visit will be a truly different experience. We look forward to have you again in Tanjung Point Residences, Penang.

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Location and the staff. Very helpful. There should be a deep clean at least every month as changeover will not allow the cleaners to do a thorough clean of every corner. The apartment floors appeared clean but when you walk on the tiles ones feet turned black especially when walking on the balcony and the outside utility area. It had not obviously cleaned between stays. The sides of kitchen cupboards where spillages has occurred had not been noticed and wiped up. The edges of the showers could have more attention paid to it as cumulative dirt over time will lower the appeal to clients. Cleaners should not handle Soiled wet linen with bare hands and just place them on the floor outside apartments. They should go straight into linen bins for dirty linen - our group had diarrhoea and vomiting and much of the linen was soiled yet it was handled with bare hands and placed in a pile on the floor. Those same hands will handle other apartments, door handles, lift buttons with a potential to spread the sickness. Hope you take these comments positively. We only wanted to help improve your business standard.
Séjour de 9 nuits en janvier 2020
Réponse de FIDA le 6 févr. 2020
Greetings from Tanjung Point Residences, Penang! Thank you for your detailed feedback. We regret to hear that your stay didn't turn out to be a pleasant one. Your comments are very important to us and we will seriously work towards a better service in the future. We hope to have you back in Tanjung Point Residences as we believe your next visit will be a truly different experience.

10/10 Excellent

Zareena

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome appartments
I was a bit worried at first but this place out did all my expectations. It was wonderful....the appartment was huge ...clean..an just everything was perfect. Waking up to the scenery of the ocean an pool daily was just the cherry on the top. Five stars from me 4 Tanjung point
Séjour de 4 nuits en décembre 2019
Réponse de Sue le 8 janv. 2020
Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We trust you have a pleasant journey home and we look forward to serve you again!

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
シャワーのお湯が夜出なかった。
Séjour de 2 nuits en janvier 2020
Réponse de FIDA le 28 janv. 2020
Greetings from Tanjung Point Residences, Penang! Thank you for your detailed feedback. We regret to hear that your stay didn't turn out to be a pleasant one. Your comments are very important to us and we will seriously work towards a better service in the future. We hope to have you back in Tanjung Point Residences, as we believe your next visit will be a truly different experience.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service apartment is nice and big enough for a family to stay! The sea view is great! Recommend to stay here
Séjour de 2 nuits en décembre 2019
Réponse de Sue le 8 janv. 2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We trust you have a pleasant journey home and we look forward to serve you again!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
I was welcomed by an Indian female staff on 26/12 at about 3pm. She was awesome and very pleasant. Explained the necessaries. How ever the female Malay staff - think she needs to have better attitude and learn how to smile. We are guest and it’s bcos of us she has a job. I witnessed how to managed a guest checking out - she was rude but guest kept quiet. However, we did ask for a towel as one of our towels had a stain - but we never got it at all. One other thing - pls leave some guide as to how to operate your tv. Other than that - my stay was fantastic. Fantastic vow too if I may add.
Séjour de 4 nuits en décembre 2019
Réponse de Kalai le 2 mars 2020
Greetings from Tanjung Point Residences, Penang! Thank you for your valued review. We are glad to know that some aspects have met your expectations. However, we sincerely apologize for those that fell below your expectations. I will personally look into those matters with my team for further improvement. Rest assured that your next visit will be a truly different experience. We look forward to have you again in Tanjung Point Residences, Penang.

8/10 Bien

Goncalo

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Good conditions
The hotel has great conditions, the views over the sea are amazing, the room is very good and clean. On the other hand, the service could be improved, namely in the chapters around the swimming pool. In fact, it was more like a fun-recreative area or a diversion-park: we could not stay there more than 3 minutes. All the rest, positive points.
Séjour de 2 nuits en décembre 2019
Réponse de Sue le 8 janv. 2020
Greetings from Tanjung Point Residences, Penang! Thank you for your valued review. We are glad to know that some aspects have met your expectations. However, we sincerely apologize for those that fell below your expectations. I will personally look into those matters with my team for further improvement. Rest assured that your next visit will be a truly different experience. We look forward to have you again in Tanjung Point Residences, Penang.

10/10 Excellent

shireeta

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
very happy and beautiful scenery. 3 room with 3 bathroom. Kitchen complete. extra room for ironing. can swing in the pool or beach. As seen in the web photo. Recommend. Easy to park . Near shop.
Séjour de 1 nuit en décembre 2019
Réponse de Sue le 8 janv. 2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We trust you have a pleasant journey home and we look forward to serve you again!

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2019
Réponse de Kalai le 2 mars 2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We look forward to serve you again!

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
like: the room is new and clean dislike: slow check in, the check in area is too small
Séjour de 2 nuits en décembre 2019
Réponse de Kalai le 2 mars 2020
Greetings from Tanjung Point Residences, Penang! Thank you for your valued review. We are glad to know that some aspects have met your expectations. However, we sincerely apologize for those that fell below your expectations. I will personally look into those matters with my team for further improvement. Rest assured that your next visit will be a truly different experience. We look forward to have you again in Tanjung Point Residences, Penang.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 4 nuits en décembre 2019
Réponse de Kalai le 2 mars 2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We look forward to serve you again!

4/10 Médiocre

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté et personnel et service
酒店不是每日清潔及換毛巾， 即使去前台問他可否換清潔毛巾也被拒， 電梯內時常 有積水， 應該是住客游完水滴下，沒有事常保持乾淨衛生， 對此酒店的清潔程度感到失望。
Séjour de 3 nuits en décembre 2019
Réponse de Kalai le 2 mars 2020
Greetings from Tanjung Point Residences, Penang! Thank you for your valued review. We are glad to know that some aspects have met your expectations. However, we sincerely apologize for those that fell below your expectations. I will personally look into those matters with my team for further improvement. Rest assured that your next visit will be a truly different experience. We look forward to have you again in Tanjung Point Residences, Penang.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great family holiday
Tanjung Point residences was brand new. We booked 5 units of 3 bedroom apartments and were given them all on 2 floors next to each other. We were very happy with the accomodation. There were 5 families - 28 of us altogether. Positives : Beds super comfy, apartments nice and big. We loved our apartment. Bathrooms nicely designed. The master had a lovely sunken shower. Views of the ocean - magnificent. Kitchen nice and modern. The pool was really lovely though. The children had a gorgeous time. We also liked the “news.com” shop downstairs. Well equipped and had really good Pau and soft serve ice cream. Negatives : No washing machines - laundry cost was rm20 per load of wash, rm10 per load to dry. We went to the nearby laundromat. The lifts were super full at check in time that we waited very long (almost 30 minutes) just to get down to the ground floor to go out for lunch. Most of us decided to walk down the stairs (22floors) when lifts became too busy. Only 2 lifts. The 3rd lift was designated “staff only” Beach looked nice, but there was a pipe running down to the beach releasing some very smelly water - and that turned us off going to the beach anymore. Room cleaning happened once every 2 days and rubbish was a problem. We were told to put it at the lift but there it stayed till the next day.
Séjour de 4 nuits en décembre 2019
Réponse de Management le 27 déc. 2019
Thank you for your kind review. We will look into your comments and hope to see you back again soon.

10/10 Excellent

shireeta

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very happy stay. Similar with the photo in the website. We stay at 3 bedroom with 3 badroom. Big living room. And one room for ironing and area for . Complete Kitchen equipmen t to cook. there are also microwave and fridge.
Séjour de 1 nuit en décembre 2019
Réponse de Sue le 8 janv. 2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We trust you have a pleasant journey home and we look forward to serve you again!

8/10 Bien

Wai Loong

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Value for money stay
Value for money especially for family or group of 4-6. Superb view with all sea facing units!
Séjour de 2 nuits en décembre 2019
Réponse de FIDA le 6 févr. 2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We trust you have a pleasant journey home and we look forward to serve you again!

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful seaview with friendly staff ..facilities is good with a pool, laundry and children playground ..carparking is convenient and save .
Séjour de 4 nuits en décembre 2019
Réponse de Management le 18 déc. 2019
Thank you for your review. We hope to see you back again soon.

10/10 Excellent

Edwin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place, good for families
Séjour de 4 nuits en novembre 2019
Réponse de Management le 27 déc. 2019
Thank you and Happy New Year

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location and value for money
Overall good. Except hotel should pay more attention to maintenance. Shower area clogged with water because floor trap full of hair inside. Maintenance team promptly came to fix the problem. Periodic cleaning of floor trap would be good. Floor was a little sticky but housekeeping was quick to rectify that. Quiet area. However the lift takes a long time to come up and down. Perhaps should allow guests to use all 3 lifts instead of only 2. Then it wld be much faster. Lifts usually wet due to guests not wiping off after swimming and immediately entering the lifts. Please put up signs in all the major languages so that people can understand that they need to towel dry before entering lifts. Not everyone can understand just one language.
Séjour de 3 nuits en novembre 2019
Réponse de Management le 12 déc. 2019
Dear Guest, Thank you for your review and comments. We will definitely look into this matter. Regards

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
Not too bad
Séjour de 2 nuits en septembre 2019
Réponse de Kalai le 2 mars 2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We look forward to serve you again!

6/10 Satisfaisant

Voyageur vérifié

Séjour de 2 nuits en novembre 2019
Réponse de Kalai le 2 mars 2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We look forward to serve you again!

8/10 Bien

Amy, Hong Kong

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The building very new, clean and nice decorate, good view, just the channels of TV are not good enough as we always need Hong Kong / China / Taiwan movies.
Séjour de 1 nuit en novembre 2019
Réponse de Management le 26 nov. 2019
Dear Amy, We appreciate your taking the time to write us a review. We will certianly look into your comments. Thank you The Management

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
New and pleasant room and furniture design. Great view of the sea from room balcony and access to the beach.
Séjour de 1 nuit en novembre 2019
Réponse de Management le 18 déc. 2019
Thank you, Please come back soon.

8/10 Bien

Shannen

Voyage en groupe
Les points forts : Propreté
The environment and also the view is good comfortable to stay in. The elevator was slow when the place is full with people. Registration time the staff seem to be unaware which room to which room to give us
Séjour de 4 nuits en octobre 2019
Réponse de Siva le 10 nov. 2019
Greetings from Tanjung Point Residences, Penang! Thank you for your time in writing to us this feedback. We are glad you have enjoyed your stay with us. We are seriously working towards providing better travel experiences and you will definitely notice a difference in you next visit. We trust you have a pleasant journey home and we are looking forward to have you again.

10/10 Excellent

Shella

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great choice
Great location, great beach access, beautiful pool area, comfortable and clean apartment. gorgeous balcony views, convenience store on property, and close to spa and restaurants. Short ride to Gurney Plaza. Highly recommend
Séjour de 2 nuits en novembre 2019
Réponse de Siva le 10 nov. 2019
Greetings from Greetings from Tanjung Point Residences, Penang! We thank you for the great comment! I will share them with the team as your words and acknowledgements of their efforts are the best rewards. We are looking forward to welcome you back. If we can ever be of any assistance, please do not hesitate to contact us directly. Thank you and have a nice day!

10/10 Excellent

LSYeoh

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Great rooms with beach view and well equipped kitchen. Lift often wet from guests using the pool which could represent a fall risk especially for elderly guests despite being frequently mopped. May be a good idea to place a heavy rug or some other means for guests to dry their feet before entering the lift. Also good to have a hose near the gate leading to the beach so that guests can wash their feet after visiting the beach and not bring sand back to the lobby and lift.
Séjour de 1 nuit en octobre 2019
Réponse de Siva le 10 nov. 2019
Greetings from Tanjung Point Residences, Penang! Thank you for taking your time to review our property. We are sorry about the hiccups that took place during your stay and would like to extend my most sincere apologies. I will look into the matter with my team for further improvement. It is our genuine hope that you will visit us again.

10/10 Excellent

Joe

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice feel like home
Overall very good and clean. Just taking long time during check out as they needs to check the room condition before before they let you go.
Séjour de 2 nuits en octobre 2019
Réponse de Management le 31 oct. 2019
Thank you for your review. And we are glad to be of service.

8/10 Bien

CHIA

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2019
Réponse de Kalai le 2 mars 2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We look forward to serve you again!

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
great sea views....good bathrooms...master bedroom is nice
Séjour de 3 nuits en octobre 2019
Réponse de Siva le 10 nov. 2019
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We trust you have a pleasant journey home and we look forward to serve you again!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté
Séjour de 1 nuit en octobre 2019
Réponse de Kalai le 2 mars 2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We look forward to serve you again!

10/10 Excellent

Kwanhyuk

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2019
Réponse de Kalai le 2 mars 2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We look forward to serve you again!

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Propreté
It was too new when we were there. No restaurant, no breakfast, ...
Séjour de 1 nuit en septembre 2019
Réponse de Fida le 24 sept. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bien

Shazza

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Like: New, clean and spacious room with gorgeous seaview Dislike: Main bathroom water doesn't flow smoothly and flooded. Also there's isn't any housekeeping and replenishing of amenities during the period we stay
Séjour de 2 nuits en septembre 2019
Réponse de Fida le 24 sept. 2019
Thank you for your review, will improve on the issue and highlight to management.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements
Séjour de 1 nuit en août 2019
Réponse de Kalai le 2 mars 2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We look forward to serve you again!