Avis sur Lexis Suites Penang
Lexis Suites Penang
28, Jalan Teluk Kumbar, Bayan Lepas, George Town, Penang
Avis
8,6
Excellent
8,6/10
Propreté
8,6/10
Personnel et service
8,4/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
4 août 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2018
Réponse de Lisa le 6 août 2018
Dear Anonymous,
Thank you for chosen to stay at Lexis Suites Penang during your recent trip to Penang. While we are appreciate your compliments, we also have taken note on your feedback that lack of food outlet surrounding the hotel. All of us at Lexis Suites Penang look forward to welcoming you back again in the near future.
Warm regards,
The Management
8/10 Bien
Paul, Markham
Voyage en famille
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 2 nuits en mai 2024
Réponse de PL le 25 mai 2024
Dear Paul,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management
10/10 Excellent
Nozomi, Toyota
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nozomi
Séjour de 1 nuit en avril 2024
Réponse de PL le 2 mai 2024
Dear Nozomi,We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. Warmest regards, The Management
8/10 Bien
Mahmoud
21 avr. 2024
Mahmoud
Séjour de 3 nuits en avril 2024
Réponse de PL le 13 mai 2024
Dear Mahmoud, Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management
2/10 Horrible
THUAN CHONG, TAIPING
Voyage en famille avec de jeunes enfants
3 mars 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
THUAN CHONG
Séjour de 1 nuit en mars 2024
Réponse de PL le 5 mars 2024
Dear Mr. Tan,We truly appreciate your choice to stay with us at Lexis Suites Penang and for taking the time to share your valuable feedback. We want to express our sincere apologies for any inconveniences you have encountered during your recent stay.From our reservation record, your booking was done under 2 adults’ breakfast with 2 kids aged 1 & 2 which are free. However, our front desk staff called and confirmed that the children age are 9 years old & another kid is 10 years old (FOC breakfast only applicable for kids aged below 3 years old).We understand that there may have been some miscommunication regarding the conversation with our front office staff earlier to confirm on the breakfast pax. We are committed to addressing the concerns you raised and ensuring that your next experience with us exceeds your expectations.Your continued patronage means a great deal to us, and we look forward to the opportunity of providing you with an exceptional stay in the future. Please know that your feedback is invaluable as we continually strive to enhance our services.Warm regards,The Management
8/10 Bien
Julie Siew Ai
25 févr. 2024
Julie Siew Ai
Séjour de 2 nuits en février 2024
Réponse de PL le 27 févr. 2024
Dear Julie Siew Ai,Thank you for choosing to stay at Lexis Suites Penang and taking the time to provide us with your valuable feedback. If you have any further feedback or suggestions, please feel free to reach out to us. We greatly value your patronage, and hope that you will give us another opportunity to serve you better in the future.Warmest regards, The Management
6/10 Satisfaisant
Mohib
Voyage en couple
21 févr. 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Mohib
Séjour de 4 nuits en février 2024
Réponse de PL le 23 févr. 2024
Dear Mohib,We are pleased to receive your valuable feedback and thank you for the time and efforts bringing this to our attention. Do allow us to take this opportunity in extending my sincere apologies on the unpleasant experience delays on the safe box and leaking issue, which you have encountered during your stay with us. Rest assure that appropriate action will be taken to address the issues. It is indeed appreciated your feedback as it would allow us to make improvements and take corrective measures in ensuring your future return will be rendered with a better service and care.Warm regards,The Management
2/10 Horrible
Irina
Voyage en couple
16 févr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Irina
Séjour de 3 nuits en février 2024
Réponse de PL le 19 févr. 2024
Dear Irina,Thank you for stay with us at Lexis Suites Penang. It is disheartening to know that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologize for the shortcoming. We would take a serious look into this matter, and corrective action will be performed accordingly. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management.
8/10 Bien
Sami Tapani
2 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staycation place
Sami Tapani
Séjour de 6 nuits en janvier 2024
Réponse de PL le 5 févr. 2024
Dear Sami Tapani,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management
10/10 Excellent
Pulok
4 janv. 2024
Pulok
Séjour de 3 nuits en décembre 2023
Réponse de PL le 9 janv. 2024
Dear Pulok,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management
10/10 Excellent
Ahmad Razali Mohd Saad
Voyage en famille
28 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ahmad Razali Mohd Saad
Séjour de 1 nuit en décembre 2023
Réponse de PL le 29 déc. 2023
Dear Ahmad Razali Mohd Saad,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management
2/10 Horrible
Imaduddin
28 déc. 2023
Imaduddin
Séjour de 5 nuits en décembre 2023
Réponse de PL le 18 janv. 2024
Dear Mr Imad,Greetings from Lexis Suites Penang!First and foremost I would like to thank you for your feedback regarding your recent stay with us. I hope you and your family are well.I sincerely apologize for the delay in responding to you feedback. Once again I would like to emphasize that we at Lexis Suites Penang take all of our guest comments very seriously. Our goal is to ensure all of our guest have an enjoyable and memorable stay with us. Even though the recent prolonged water disruption was beyond our control, I would still like to take this opportunity to apologize for the unfortunate events that you and your family encountered during your recent stay with us. We have submit refund to your online agent for the cancel balance night stay.Our Front Office Personnel, Miss Fayizah already contacted you regarding this matter. We greatly value your patronage and hope that you will give us another opportunity to serve you better in the future. If you have any further feedback or suggestions, please feel free to reach out to us.Warmest regards, The Management
8/10 Bien
Allison
Voyage en famille
29 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Allison
Séjour de 1 nuit en novembre 2023
Réponse de PL le 30 nov. 2023
Dear Allison,Thank you for stay with us at Lexis Suites Penang. It is disheartening to know that we had somehow missed the mark in providing a wholesome guest experience and we sincerely apologize for the shortcoming. We would take a serious look into this matter, and corrective action will be performed accordingly. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management.
4/10 Médiocre
Atiff
Voyage en famille avec de jeunes enfants, Voyage en famille
14 nov. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Atiff
Séjour de 1 nuit en novembre 2023
Réponse de LSP le 16 nov. 2023
Dear Atiff,Thank you for stay with us at Lexis Suites Penang. It is disheartening to know that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologise for the shortcoming. We would take a serious look into this matter, and corrective action will be performed accordingly. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management.
10/10 Excellent
Muhamad
13 nov. 2023
Muhamad
Séjour de 2 nuits en novembre 2023
Réponse de LSP le 14 nov. 2023
Dear Muhamad,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management
6/10 Satisfaisant
Voyageur vérifié
Voyage en groupe
18 oct. 2023
Nothing fantastic actually.
Voyageur vérifié
Séjour de 2 nuits en octobre 2023
Réponse de Doris / Lexis Reservation Team le 18 oct. 2023
Kindly be informed that our standard check-in time is 3 p.m. Requested early check-in is subject to room availability on the day of arrival.
10/10 Excellent
Noor Azima
Voyage en couple
11 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Noor Azima
Séjour de 2 nuits en octobre 2023
Réponse de PL le 11 oct. 2023
Dear Noor Azima,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management
10/10 Excellent
Jasmani
Voyage en famille
3 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jasmani
Séjour de 1 nuit en septembre 2023
Réponse de Lexis Suites Penang le 5 sept. 2023
Dear Jasmani,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management
2/10 Horrible
michihiko
Voyage d’affaires
25 mai 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
michihiko
Séjour de 2 nuits en mai 2023
Réponse de PL le 31 mai 2023
Dear Michihiko,We are pleased to receive your valuable feedback and thank you for the time and efforts bringing this to our attention. Do allow us to take this opportunity in extending my sincere apologies on the unpleasant experience you have encountered during your stay with us. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management
10/10 Excellent
Lay kim
28 mars 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lay kim
Séjour de 1 nuit en mars 2023
Réponse de PL le 29 mars 2023
Dear Lay Kim,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management
10/10 Excellent
CHATTIVANI
Voyage en famille
20 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
CHATTIVANI
Séjour de 2 nuits en mars 2023
Réponse de PL le 20 mars 2023
Dear Chattivani,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management
10/10 Excellent
??
Voyage en groupe
1 févr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
??
Séjour de 1 nuit en janvier 2023
Réponse de PL le 2 févr. 2023
Dear valued guest,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management
8/10 Bien
Nik Azlina
25 janv. 2023
Nik Azlina
Séjour de 1 nuit en janvier 2023
Réponse de PL le 27 janv. 2023
Dear Nik Azlina,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management
10/10 Excellent
NURUL AZWA
24 janv. 2023
NURUL AZWA
Séjour de 1 nuit en janvier 2023
Réponse de PL le 14 mars 2023
Dear Nurul Azwa,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management
4/10 Médiocre
Wing Seng
Voyage en famille
11 sept. 2022
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Wing Seng
Séjour de 2 nuits en septembre 2022
Réponse de Y le 12 sept. 2022
Hi Wing Seng,We are pleased to receive your valuable feedback and thank you for the time and efforts bringing this to our attention. Do allow us to take this opportunity in extending my sincere apologies on the unpleasant experience delays on getting the rooms, which you have encountered during your stay with us. Rest assure that appropriate action will be taken to address the issues. It is indeed appreciated your feedback as it would allow us to make improvements and take corrective measures in ensuring your future return will be rendered with a better service and care.Warm regards,The Management
10/10 Excellent
Chin voon
22 août 2022
Chin voon
Séjour de 1 nuit en août 2022
Réponse de Q le 24 août 2022
Hi Chin Voon,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang.Warm regards, The Management
8/10 Bien
Hami
Voyage en famille
19 juil. 2022
Les points forts : Propreté, personnel et service, équipements
Hami
Séjour de 1 nuit en juillet 2022
Réponse de LY le 19 juil. 2022
Hi Hami,
Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang.
Warm regards,
The Management
4/10 Médiocre
Mike
7 juin 2022
Mike
Séjour de 4 nuits en mai 2022
Réponse de LY le 10 juin 2022
Hi Mike.
Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang.
Warm regards,
The Management
8/10 Bien
Siti Nur 'Atifah
Voyage en famille
15 mars 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Siti Nur 'Atifah
Séjour de 1 nuit en mars 2022
Réponse de LY le 24 mars 2022
Ms Siti,
Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang.
Warm regards,
The Management
6/10 Satisfaisant
Chin Seong
9 mars 2022
Chin Seong
Séjour de 1 nuit en mars 2022
Réponse de LY le 11 mars 2022
Hi Chin Seong,
Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang.
Warm regards,
The Management
8/10 Bien
Voyageur vérifié
Voyage en famille
30 janv. 2022
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Very low maintenance.
Voyageur vérifié
Séjour de 1 nuit en janvier 2022
Réponse de LY le 31 janv. 2022
Hi Anonymous,
Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang.
Warm regards,
The Management
8/10 Bien
Voyageur vérifié
Voyage en famille
20 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2021
Réponse de LY le 21 déc. 2021
Hi,
It is certainly a great pleasure to have received your feedback and thank you for the time you have taken to describe and give your comment. While we are appreciate your compliments, we also have taken note on your feedback and have shared your comments with the team.
Looking forward to seeing you again in the near future.
Warm regards,
The Management
8/10 Bien
zakaria
Voyage en famille
14 déc. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
zakaria
Séjour de 1 nuit en décembre 2021
Réponse de LY le 16 déc. 2021
Hi Zakaria,
Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang.
Warmest regards,
The Management
2/10 Horrible
Sivakumar
Voyage en famille
29 nov. 2021
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sivakumar
Séjour de 1 nuit en novembre 2021
Réponse de LY le 1 déc. 2021
Hi Sivakumar,
Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang.
Warm regards,
The Management
6/10 Satisfaisant
Chien Shing
Voyage en famille avec de jeunes enfants, Voyage en famille
21 nov. 2021
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Chien Shing
Séjour de 1 nuit en novembre 2021
Réponse de LY le 22 nov. 2021
Hi Chien Shing,
Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang.
Warmest regards,
The Management
10/10 Excellent
Deepakandan
Voyage en groupe
18 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Deepakandan
Séjour de 1 nuit en novembre 2021
Réponse de LY le 19 nov. 2021
Hi Deepakandan,
Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang.
Warm regards,
The Management
10/10 Excellent
Shareez
18 sept. 2021
Shareez
Séjour de 1 nuit en septembre 2021
10/10 Excellent
Abdul Majid
Voyage en groupe
14 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Abdul Majid
Séjour de 1 nuit en juillet 2021
Réponse de LY le 1 sept. 2021
Hi Abdul Majid,
Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang.
Warm regards,
The Management
8/10 Bien
bee ghee
Voyage en groupe
27 mars 2021
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
假期愉快
bee ghee
Séjour de 1 nuit en mars 2021
Réponse de LY le 29 mars 2021
Hi,
親愛的貴賓您好。謝謝您的評論和反應!我們已立即通知房務部門檢視並調查,同時也要求全體房務人員整改清潔流程及檢視客房狀態,以防類似情形再次發生。再次謝謝您的反應,誠心期待您下次的槟城之旅能夠再次選擇丽昇豪华套房酒店,讓我們有機會讓您肯定我們的改進與誠意。敬祝闔家愉快!
8/10 Bien
Voyageur vérifié
Voyage en couple
25 mars 2021
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en mars 2021
Réponse de LY le 29 mars 2021
Hi,
It is certainly a great pleasure to have received your feedback and thank you for the time you have taken to describe and give your comment. While we are appreciate your compliments, we also have taken note on your feedback and have shared your comments with the team.
Looking forward to seeing you again in the near future.
Warm regards,
The Management
8/10 Bien
Voyageur vérifié
2 janv. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en décembre 2020
Réponse de LY le 4 janv. 2021
Hi Anonymous,
Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang.
Warm regards,
The Management
10/10 Excellent
Hafiszah
Voyage en famille
21 déc. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hafiszah
Séjour de 2 nuits en décembre 2020
Réponse de LY le 22 déc. 2020
Hi Hafiszah,
Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang.
Warm regards,
The Management
4/10 Médiocre
Voyageur vérifié
Voyage en famille
13 déc. 2020
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Need improvement
Voyageur vérifié
Séjour de 1 nuit en décembre 2020
Réponse de LY le 15 déc. 2020
Hi Anonymous,
It is certainly a great pleasure to have received your feedback and thank you for the time you have taken to describe and give your comment. While we are appreciate your compliments, we also have taken note on your feedback and have shared your comments with the team.
Looking forward to seeing you again in the near future.
Warm regards,
The Management
10/10 Excellent
Voyageur vérifié
Voyage en famille
5 oct. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en octobre 2020
Réponse de LY le 7 oct. 2020
Hi Anonymous,
Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang.
Warm regards,
The Management
6/10 Satisfaisant
Taqi
Voyage en famille
15 août 2020
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not bad
Taqi
Séjour de 1 nuit en août 2020
Réponse de LY le 17 août 2020
Hi Taqi,
Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Lexis Suites Penang.
Warmest regards,
The Management
10/10 Excellent
In, Malaysia
Voyage en famille avec de jeunes enfants
8 août 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
In
Séjour de 1 nuit en août 2020
Réponse de LY le 13 août 2020
Hi ,
We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future.
Warmest regards,
The Management
8/10 Bien
Voyageur vérifié
Voyage en famille
1 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en juillet 2020
Réponse de LY le 3 août 2020
Hi Aynonymous,
Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang.
Warm regards,
The Management
10/10 Excellent
Voyageur vérifié
Voyage en famille
27 juil. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en juillet 2020
Réponse de LY le 3 août 2020
Hi Anonymous,
Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang.
Warm regards,
The Management
10/10 Excellent
Voyageur vérifié
Voyage en famille
16 juil. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en juillet 2020
Réponse de LY le 17 juil. 2020
Hi,
Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are looking forward to welcome you again to Lexis Suites Penang.
Warm regards,
The Management
10/10 Excellent
Syairul Helmi
Voyage en famille
21 juin 2020
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Extra floor mat to dry feet
Syairul Helmi
Séjour de 1 nuit en juin 2020
Réponse de LY le 23 juin 2020
Hi Syairul ,
It is certainly a great pleasure to have received your feedback and thank you for the time you have taken to describe and give your comment. We have taken note on your feedback. We would take a serious look into this matter. Looking forward to seeing you again in the near future.
Warm regards,
The Management