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Avis sur White Springs Manor a Belhurst Property

3.5 out of 5
White Springs Manor a Belhurst Property
111 White Springs Ln, Geneva, NY

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 100 avis sur 218." "
Note des voyageurs de 8 (Bien), d’après 52 avis sur 218." "
Note des voyageurs de 6 (Satisfaisant), d’après 32 avis sur 218." "
Note des voyageurs de 4 (Médiocre), d’après 21 avis sur 218." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 218." "

8,2/10

Propreté

8,0/10

Personnel et service

7,2/10

Équipements

7,6/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

denise

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour agréable
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Anthony

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful castle property on Seneca Lake. Woke up to the sun coming over the water. Historical building with upscale appeal. Restaurant was like taking a Time Machine. Food quality was very high end.
Séjour de 1 nuit en avril 2024
Réponse de Scott le 16 avr. 2024
Anthony,Thank you for your review.Scot MackeyHotel Manager

8/10 Bien

Nicole

Voyage en groupe
I fully enjoyed staying at this property. My room had a working fireplace as did the lobby. Amazing lake and sunrise views.
Séjour de 1 nuit en avril 2024
Réponse de Scott le 15 avr. 2024
We hare happy you enjoyed your stay and look forward to seeing you again.Scott MackeyHotel Manager

6/10 Satisfaisant

Sheila

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Beautiful property with dining, winery and spa. For the price point, I expected better trained staff with more of a customer service focus.
Séjour de 1 nuit en avril 2024
Réponse de Scott le 15 avr. 2024
Sheila,I am sorry we fell short of your expectations.Scott MackeyHotel Manager

10/10 Excellent

rick

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property. Great staff
Séjour de 2 nuits en avril 2024
Réponse de Scott le 15 avr. 2024
Thank you for your rating.Scott MackeyHotel Manager

10/10 Excellent

Janet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice older building. Large room . Comfortable bed but too high for older people (did provide steps to get into bed) In the room we got biggest problem was bathroom was down spiral staircase and no door for privacy! Shower water was warm not hot. Large room but no table to use . Coffee pot but no directions on amounts of coffee and water . Only one hanger to hang clothes on. Another somewhat inconvenience was check in was at another building and no one on staff at this facility. Free breakfast was meager. Even with some inconsistencies would maybe stay here in another room with bathroom on same level. If like quiet and peaceful accommodations would recommend this property. Staff checking us in very very nice and polite.
Séjour de 1 nuit en avril 2024
Réponse de Scott le 15 avr. 2024
Thank you for your rating and I am happy that enjoyed your stay.Scott MackeyHotel Manager

8/10 Bien

Marisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was super cute would definitely stay again
Séjour de 1 nuit en avril 2024
Réponse de Scott le 15 avr. 2024
Thank you for staying with us and look forward to seeing you again.Scott MackeyHotel Manager

10/10 Excellent

Mohammed

Very classy, quiet and comfortable
Séjour de 1 nuit en avril 2024

10/10 Excellent

Kristin

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were supposed to stay in a small cottage attached to White Springs Manor. The place we reserved seemed decent, but a bit dingy in the pictures - but we wanted a separate space for our child to sleep, so it seemed ok for one night. Just before we arrived I got a note from Expedia that the booking was canceled. The lady at the front desk explained that the cottage had a maintenance issue so they had upgraded us to a room at the Belhurst with a king bed and cot. The room was gorgeous and very comfortable. The only issue was the cot, because it meant my son had to sleep in the middle of the room, so the adults had to be very quiet after 7 pm to not wake him up. Also, the cot was too narrow for his bumpers. We jammed some furniture up against the cot and made it work, but if it were a longer stay that would not have been ideal. Still, very grateful for the upgrade and the chance to stay at that gorgeous property.
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Louis

Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Michael

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

2/10 Horrible

Dylan

Séjour de 1 nuit en janvier 2024

8/10 Bien

Jason

Les points forts : Propreté et personnel et service
This is one of my favorite stats in the finger lakes region. However this is my first time booking the mandigo room and I didn't like the fact that the rooms thermostat controlled the heat in the hallway instead of the temp inside the room. It was quite cold most of the time and I had to keep my door open for some time to catch the heat.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Terry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
shhhhh... best kept secret of the finger lakes!!!
We love staying at white springs manor.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Krystin

Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

Raymond

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Fireplaces don’t work
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Tracy

Séjour de 1 nuit en novembre 2023

8/10 Bien

Brad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Unfortunately they couldnt put us up at White Spring manor due to technical issues however they more than made up for it by having us stay at main property. Enjoyed our stay there would definitely return and recommend.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a very lovely property. We enjoyed our stay.
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Annie

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I liked that the staff were very nice even when they could not accommodate requests, that the property wasn't over-crowded and the grounds were nicely manicured. I did not like that there was no bathroom door. When we asked the staff about this they explained that because the place had to be renovated into guest rooms they had to build bathrooms wherever they would work and ours needed to be on the floor below or room, so they built a little spiral staircase down to it from our room. They never explained why that meant there couldn't be an actual door or in it but bookers beware! Just because it is not on the same floor does not mean you will have any real privacy. For some people/couples this will not be a problem but for others it will be a very annoying thing to have to work around. We did ask to be moved as there was no mention of the lack of door in the room description and we felt like that information was lacking on purpose, but they were not able to accommodate our request.
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Judith

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Nhu, Ridgefield

Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Richard

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Property needs an update. Our room had a bad odor, could have used fresh air, but the windows won’t open. Sheets were dirty. Unable to regulate temperature..uncomfortably warm to sleep. Also outside lighting without window shades or effective curtains kept our room well lit through the night. On the positive side, the bathroom was clean.
Séjour de 2 nuits en septembre 2023

4/10 Médiocre

Teresa

Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Janice

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
The room is very inconvenient
Séjour de 6 nuits en septembre 2023

6/10 Satisfaisant

marilyn

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements
About a mile away from Belhurst Castle...no services there. The Manor is older...needs to be upgraded. TV difficult to use and small. AC was a window unit - curtains, if closed, blocked the air. The dinner at Stonecutters was very good, with many light options. The complementary continental b'fast at Belhurst the nexrt morning was quite average.Check in staff at Belhurst (not available at the Manor) was very good!
Séjour de 1 nuit en septembre 2023

8/10 Bien

Vicky

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was a beautiful old inn in a very scenic area, I didn't like having to go up stairs (albeit beautiful) with my luggage.
Séjour de 3 nuits en septembre 2023

8/10 Bien

jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
As described, a comfortable quiet room
Séjour de 2 nuits en septembre 2023

8/10 Bien

Jason, New York

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Inconvenient check-in and check-out. Other than that it was quiet and clean.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

GLORIA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Old manor and castle...just lovely on Lake Geneva.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Matt

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Keith

Séjour de 1 nuit en août 2023

10/10 Excellent

Kevin, rochester

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very beautiful property full of charm and decadence. Room is astonishing and would do this again.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Unique and great time!
Whitesprings is a very unique property suitable for couples and also families. We came there with a family and we had a great time. Lots of space to run around. Complementary wine testing.
Séjour de 2 nuits en août 2023

10/10 Excellent

Juliana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023

8/10 Bien

Jen

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
We loved our stay at Whiteside Manor. The rooms were neat, clean and well stocked. The location was quiet and removed from the busier sister property at Belhurst Castle. We did feel like the Manor was a bit of an afterthought to Belhurst. The grounds were not as meticulously manicured or well maintained. We found the porch was a beautiful place to spend mornings with our coffeee and evenings with a drink, overlooking the valley. The chairs could have been wiped down, the pillars and below were full of bird droppings, and the weeds between the patio stones were overgrown. If this property was maintained as well as the castle, I would say it would be the better place to stay.
Séjour de 3 nuits en août 2023

8/10 Bien

kim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

8/10 Bien

Stuart

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

10/10 Excellent

Mark

Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Joanne, New York

Séjour de 2 nuits en août 2023

8/10 Bien

Krista

Voyage en famille
The complimentary breakfast was pitiful. It was not worth the 2.5 mile drive from our accommodation to the main building. The room accommodations were a good value for the price we paid.
Séjour de 1 nuit en août 2023

2/10 Horrible

John

Séjour de 1 nuit en août 2023

2/10 Horrible

Jean

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Where do I start!? Well, to start… the self-service check-in, the dirty carpets in the entryway and common areas, dirty porch, wasps nest, unmanned property… and now after midnight a BAT flying around the common area/entryway. Seriously, this is sub-par and shameful. The only thing this place has going for it is the lovely view of the orchard and distant view of lake Seneca. If only there was some clean seating, free of venomous flying insects, to sit and take it all in. Aside from the view, it is a rundown joint trying to trade on its once former glory.
Séjour de 1 nuit en août 2023

4/10 Médiocre

Jamie

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

8/10 Bien

Mary

Séjour de 4 nuits en août 2023

10/10 Excellent

Carvel, Middleburg

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place! Stay here whenever we come to the finger lakes!
Séjour de 1 nuit en août 2023

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Young room at the Manor.
The room was very nice. Only complaint was a bit slippery in the shower. Put a small towel on floor to help and no safety handles to help. Quite clean and quiet. Comfy bed too.
Séjour de 2 nuits en août 2023

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great time!
We had a great experience at the Belhurst hotel.
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Douglas

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Mansion converted to nightly room rentals was novel and appealing. Very nice structure, interesting architecture. The bed was very good, room clean well lit, window air-conditioner. A good break from typical hotel rooms. Check-in was annoying due to technological issues. Desk clerk shared irritation with booking and info sharing from Expedia. 2-3 mile drive from check-in to accommodation. Same drive back for 'continental breakfast' experience lorded over by hotel fussbudget. Two commercial toasters plugged into inadequate powercord that popped its circuit.breaker consistently.
Séjour de 1 nuit en juillet 2023