Piscine extérieure, parasols de plage, chaises longues
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Avis sur Greenleaf Hotel Gensan

4 out of 5
Greenleaf Hotel Gensan
San Miguel St. cor. J. Catolico St, General Santos

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 50 avis sur 90." "
Note des voyageurs de 8 (Bien), d’après 25 avis sur 90." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 90." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 90." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 90." "

9,0/10

Propreté

8,6/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Nelson

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en mai 2019
Réponse de Feisan le 15 mai 2019
Dear Valued Guest, Magandang Gensan! Thank you for staying with us! It's our pleasure to serve you. Looking forward of seeing you again! Thank you and best regards, Reservations

10/10 Excellent

Gerardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024

10/10 Excellent

tatsuya

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
感謝！ありがとうございました。
最高のホスピタリティでした。 とにかく、困った時の対応が素早くかつ正確に汲み取って頂き感謝です。ホテルの設備や清潔さはもちろん良いですが、それを以上にスタッフ皆さんのおもてなし精神が素晴らしいホテルでした。
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
classy hotel
friendly and hospitable staff great pool location - near resto where breakfast is served big rooms walking distance from SM classy
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Mphatso, olathe

Séjour de 5 nuits en octobre 2023
Réponse de Rose le 7 nov. 2023
Dear Valued Guest, Magandang Gensan! Thank you for staying with us and thank you for your feedback. Looking forward to be of service with you again. Thank you and best regards, Reservations

10/10 Excellent

Timothy

Séjour de 1 nuit en juin 2023
Réponse de Rose le 7 juil. 2023
Dear Valued Guest, Magandang Gensan! Thank you for staying with us and thank you for your feedback. We appreciate your kind words. Looking forward to be of service with you again. Thank you and best regards, Reservations

8/10 Bien

Craig

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked: comfortable bed, working A/C, nice size room, good breakfast buffet, friendly staff, airport shuttle I didn't like: that I had to ask for an iron, very loud disruptive party next door to me that kept me awake for several hours!, that I requested 2 bottles of water from the front desk...and never received them, that the fitness room was so limited.
Séjour de 2 nuits en mai 2023
Réponse de Rose le 16 mai 2023
Dear Valued Guest, Magandang Gensan! Thank you for staying with us and thank you for your feedback. Our sincere apologies for the inconvenience you had experienced during your stay. Rest assured that your comments will be noted and actions will be taken. Thank you and best regards, Reservations

10/10 Excellent

Gerardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel experience
Excellent service and amenities!
Séjour de 4 nuits en avril 2023
Réponse de Rose le 19 avr. 2023
Dear Valued Guest, Magandang Gensan! Thank you for staying with us and thank you for your feedback. We appreciate your kind words. Looking forward to be of service with you again. Thank you and best regards, Reservations

2/10 Horrible

Daryl

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was the worse service, at the airport they told me the tickets i paid for on expedia is canceled and made me buy new tickets. I want my money back from expedia
Séjour de 6 nuits en février 2023
Réponse de Rose le 9 mars 2023
Dear Valued Guest, Magandang Gensan! Thank you for staying with us and thank you for your feedback. Our sincere apologies for the inconvenience you had experienced during your stay. Rest assured that your comments will be noted and actions will be taken. Thank you and best regards, Reservations

10/10 Excellent

Roger

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I feel that it was the nicest place in general Santos of the four I stayed was by far the nicest most comfortable quiet we will be staying there again would recommend
Séjour de 3 nuits en février 2023
Réponse de Rose le 22 févr. 2023
Dear Valued Guest, Magandang Gensan! Thank you for staying with us and thank you for your feedback. We appreciate your kind words. Looking forward to be of service with you again. Thank you and best regards, Reservations

10/10 Excellent

Luigi

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tutto ben organizzato. Camere spaziose e pulite.
Séjour de 3 nuits en février 2023
Réponse de rose le 14 févr. 2023
Dear Valued Guest, Magandang Gensan! Thank you for staying with us and thank you for your feedback. We appreciate your kind words. Looking forward to be of service with you again. Thank you and best regards, Reservations

10/10 Excellent

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Well worth the value, top of the line service.
Séjour de 1 nuit en janvier 2023
Réponse de Rose le 14 janv. 2023
Dear Valued Guest, Magandang Gensan! Thank you for staying with us and thank you for your feedback. We appreciate your kind words. Looking forward to be of service with you again. Thank you and best regards, Reservations

10/10 Excellent

Merlyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2022
Réponse de ROSE le 8 nov. 2022
Dear Valued Guest, Magandang Gensan! Thank you for staying with us and thank you for your feedback. Our sincere apologies for the inconvenience you had experienced during your stay. Rest assured that your comments will be noted and actions will be taken. Thank you and best regards, Reservations

10/10 Excellent

EINSTEIN

Séjour de 1 nuit en juillet 2022

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Free shuttle to and from ariport Courteous and helpful staff
Séjour de 2 nuits en mai 2022
Réponse de Rose le 11 juin 2022
Dear Valued Guest, Magandang Gensan! Thank you for staying with us! It's our pleasure to serve you. Looking forward of seeing you again! Thank you and best regards, Reservations

10/10 Excellent

Rieza

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Close to shopping great location. Hotel is well maintained. Staff is awesome. Breakfast buffet included all food was delicious. They offer airport transfer. Have stayed here several times will continue in the future.
Séjour de 1 nuit en mars 2022
Réponse de ROSE le 30 mars 2022
Dear Ms. Rieza, Magandang Gensan! Thank you for staying with us at Greenleaf Hotel. Thank you for your positive feedback. It is our pleasure to serve you. Looking forward to be of service with you again! Thank you, Rose

6/10 Satisfaisant

gary

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
The property had been in covid lockdown, until about a month ago according to the staff, so maintenance in our room was poor. The carpet was dirty and the room had a bad mildew smell. We toughed it out because we were not in the room but to sleep. Overall the appearance and atmosphere, the location and service is great! I was pleased with the dining, good food and friendly staff! Would come here again as this is one of the finer hotels in the area.
Séjour de 3 nuits en mars 2022
Réponse de ROSE le 30 mars 2022
Dear Ms. Rieza, Magandang Gensan! Thank you for staying with us at Greenleaf Hotel. Thank you for your feedback, this will be discussed by our management together with our Housekeeping Department. Rest assured that we will continue to enhance and maintain the hotel. It is our pleasure to serve you. Looking forward to be of service with you again! Thank you, Rose

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en février 2020

10/10 Excellent

cristine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de Feisan le 3 mars 2020
Dear Valued Guest, Magandang Gensan! Thank you for staying with us! It's our pleasure to serve you. Looking forward of seeing you again! Thank you and best regards, Reservations

10/10 Excellent

Nilda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
excellent breakfast and service. Highly recommended!
Séjour de 2 nuits en décembre 2019
Réponse de Feisan le 29 déc. 2019
Dear Valued Guest, Magandang Gensan! Thank you for staying with us! It's our pleasure to serve you. Looking forward of seeing you again! Thank you and best regards, Reservations

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the staff was very courteous, professional and the room I stayed in was impeccable.
Séjour de 2 nuits en décembre 2019
Réponse de Feisan le 29 déc. 2019
Dear Valued Guest, Magandang Gensan! Thank you for staying with us! It's our pleasure to serve you. Looking forward of seeing you again! Thank you and best regards, Reservations

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2019
Réponse de Feisan le 26 déc. 2019
Dear Valued Guest, Magandang Gensan! Thank you for staying with us! It's our pleasure to serve you. Looking forward of seeing you again! Thank you and best regards, Reservations

6/10 Satisfaisant

Jake, Gensan

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
My wife and I have stayed at this hotel a few times. The first time it was excellent and each time after that has been less so. The first time we stayed there we were able to book a King Suite. Never again has that been available. I contacted them as to why only the Deluxe room and the Executive twin rooms were the only ones that are ever available. It turns out that of the 6 rooms they have, they only have 4 of the really good rooms in all of the hotel! The hotel describes itself as a "4 Star Luxury Hotel", yet only 4 rooms of the 111 rooms at this hotel are really luxury rooms. They said if I wish to book one of the really good rooms I would have to contact them directly way in advance to see if any are available. Keep in mind the prices of ALL them rooms are definitely "luxury" prices! This last stay, the "secure internet" did not work, no matter how many times I called and got a new password. So no "secure" business could be conducted via my laptop. The "free" internet did work, and the speed was pretty fast (about 12-14 Mbps). So I could browse the internet and watch my programs. The in-room menu is somewhat limited but the food is good, provided they have what you want. As is ALWAYS the case, I always choose something they say the don't have, and this time was no different. In their defense, this has happened to me in just about every restaurant I have ever eaten at in all of the Philippines. Their breakfast buffet is always great. For the price, it could be better!
Séjour de 1 nuit en novembre 2019

10/10 Excellent

Isagani

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2019
Réponse de Feisan le 1 déc. 2019
Dear Valued Guest, Magandang Gensan! Thank you for staying with us! It's our pleasure to serve you. Looking forward of seeing you again! Thank you and best regards, Reservations

8/10 Bien

Alex

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en septembre 2019
Réponse de Feisan le 14 oct. 2019
Dear Valued Guest, Magandang Gensan! Thank you for staying with us! It's our pleasure to serve you. Looking forward of seeing you again! Thank you and best regards, Reservations

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2019
Réponse de Feisan le 23 août 2019
Dear Valued Guest, Magandang Gensan! Thank you for staying with us! It's our pleasure to serve you. Looking forward of seeing you again! Thank you and best regards, Reservations

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service
Séjour de 3 nuits en juin 2019
Réponse de Feisan le 25 juin 2019
Dear Valued Guest, Magandang Gensan! Thank you for staying with us! It's our pleasure to serve you. Looking forward of seeing you again! Thank you and best regards, Reservations

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2019
Réponse de Feisan le 25 juin 2019
Dear Valued Guest, Magandang Gensan! Thank you for staying with us! It's our pleasure to serve you. Looking forward of seeing you again! Thank you and best regards, Reservations

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Visiting family
Séjour de 3 nuits en mai 2019
Réponse de Feisan le 29 mai 2019
Dear Valued Guest, Magandang Gensan! Thank you for staying with us! It's our pleasure to serve you. Looking forward of seeing you again! Thank you and best regards, Reservations

6/10 Satisfaisant

Curtis

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Run down hotel, over- rated, & over priced.
This property is in desperate to immediate refurbishment and repairs for once WAS. a fine hotel. This includes stained carpets in our room , rusting bathroom fixtures , a broken hot tub ( stayed there a year ago it was “broken”, broken stairs in the pool with wood fixtures on the sides missing and totem off. The gym has machines not working. Unfortunately this hotel is completely being not properly maintained . The service has also taken a turn for the worse, the pool attendants were border line rude and outright careless , no smiles , not helpful. The young man at the front desk shrugged his shoulders and turned his back on me when I asked a simple question. We ordered white wine cocktail before going out and it was warm, still appeared on the bill at checking out ( even after making a complaint about it )...?...poor service by the guest manager..Overall a disappointment..
Séjour de 5 nuits en mai 2019

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
The location was perfect because it is just across a mall. The room is not clean. there's an underwear tag you can find under the curtains by the windows, broken mirrors and thick dust on the sides of the bed. Infact i got sick because of the allergy.
Séjour de 1 nuit en avril 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en avril 2019
Réponse de Feisan le 21 avr. 2019
Dear Valued Guest, Magandang Gensan! Thank you for staying with us! It's our pleasure to serve you. Looking forward of seeing you again! Thank you and best regards, Reservations

10/10 Excellent

Voyageur vérifié

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nice place
Séjour de 1 nuit en avril 2019
Réponse de Feisan le 21 avr. 2019
Dear Valued Guest, Magandang Gensan! Thank you for staying with us! It's our pleasure to serve you. Looking forward of seeing you again! Thank you and best regards, Reservations

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great breakfast and location from shopping and eating places
Séjour de 3 nuits en mars 2019
Réponse de Feisan le 4 avr. 2019
Magandang Gensan! Thank you for staying with us! It's our pleasure to serve our guests. Looking forward of seeing you again!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Auch diesmal war es prima.
Wir waren jetzt zum 3. Mal dort und sind sehr zufrieden. Das Hotel holt seine Gäste kostenlos vom Flughafen ab (und bringt sie auch passend wieder hin). Alles sauber, freundlich, zuvorkommend. Tolles Frühstück. Die Preise im Restaurant und in der Bar sind sehr zivil. Direkt gegenüber liegt die SM-Mall. Wir kommen gerne wieder.
Séjour de 4 nuits en février 2019
Réponse de Feisan le 3 mai 2019
Magandang Gensan! Vielen Dank für Ihren Aufenthalt bei uns! Es ist uns eine Freude, unseren Gästen zu dienen. Wir freuen uns auf ein Wiedersehen!

8/10 Bien

Kazuhiro

Les points forts : Propreté et personnel et service
SMが近い
最初からエアコンが効かないなどの不都合がありました。 それ以外は、快適に過ごせました。 あと、目の前にSMがあるのが良いです。
Séjour de 4 nuits en janvier 2019

10/10 Excellent

Björn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 12 nuits en décembre 2018

8/10 Bien

Mark Allan N

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2018

6/10 Satisfaisant

RODERICK

Les points forts : Personnel et service
Average hotel not 4 stars!!!
Stay is average. It doesn’t feel like a 4 star hotel.
Séjour de 1 nuit en décembre 2018

8/10 Bien

rayfromcorpus, Corpus Christi

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel. Definitely the best in General Santos City. Needs a little updating, especially the carpet. But overall, very nice. Staff was very very friendly and helpful. Appeared very clean and good location, right next to the SM mall.
Séjour de 3 nuits en novembre 2018

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Not the cheapest hotel but very nice if you wish to spend the extra money
Séjour de 2 nuits en novembre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2018

10/10 Excellent

Timothy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2018

10/10 Excellent

Greg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel
Wonderful hotel, decent food not great but amazing shower and bathroom etc.
Séjour de 2 nuits en octobre 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2018

10/10 Excellent

Jocelyn, Los angeles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel will recommend, across the street from sm market
Séjour de 1 nuit en octobre 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful stay.
Séjour de 1 nuit en septembre 2018

8/10 Bien

Lawrence

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay was good, but with one disgusting BUT..
We booked 2 rooms, traveled with small kids & therefore had yayas with us, including a driver who stayed in a different place. We asked the attendants at the breakfast area if my maids could use the 2nd breakfast slot (i was alone in the room with 2 breakfast slots paid) for 1 day & they agreed. I asked again if it was ok if both my maids ate for one day and they refused (coz they have to put it in a report). I mean, really? What difference does one PAID meal make when all those food gets to waste anyway? Your people follow rules without thinking outside the box & disregard for humanity. Fast forward, i sent my driver instead to eat since my maids felt uncomfortable. He got an outright NO. Just because they’re humble workers, they get that treatment. Nice stay, but it felt dirty with how my 2 maids & driver got treated in the breakfast area. They deserved the respect just like any other human being needing to eat. Fix that treatment please. Watch your actions... they could be offensive.
Séjour de 2 nuits en avril 2018

10/10 Excellent

Tomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice design hotel
The isolation wasn't that great. When there was somebody noisy in the floor or in the neighbour room, I could hear that in my room. But everything else was great, very nice decoration, very clean, very comfortable and welcoming staff