Châteaux à Gateshead

« Good »

« We saw the housekeeping service notice in the room. One of the sentences stated that your room will not be refreshed automatically each morning and will be serviced upon request only. We stayed for 7 consecutive nights under 2 bookings. We requested housekeeping service twice during our stay. But no one ever came to clean up. They only did after my wife made a complaint. The 6 night my wife informed the front desk staff about this again. We needed toilet papers as it's almost gone, tissues in...

« Very good place to be »

« Le rapport qualité/prix n'est pas bon et le personnel fait le minimum syndical entre de courtoisie. L'hôtel necessiterait un rafraichissement complet »

« No tea or coffee etc in rooms or any toiletries »

« Every time I travel back north I stay at this place as it's friendly, has what you need and more-aka the restaurant next door and nearby to bigger shops too »

« Room was a decent size with view over the river! Bed was very comfortable! Shower was poor, no real pressure! Lighting in the room wasn’t great! Restaurant was closed on both nights I stopped, not an issue as I wanted to walk and there is a decent pub(Schooner inn) not too far away! »

« Great location, affordable apartment for a large group. Metro link directly outside the door to connect you to Newcastle. Apartment in great condition and would recommend this place. Check in was difficult as you need to communicate with host over phone to retrieve the code to access the key but apart from that it was great. Security deposit usually scares me from booking with places as i have been scammed before but rest assured there is no scamming here, with the host very kind when spoke...