Extérieur
Vérifier la disponibilité

Avis sur Hyde Hotel (Formerly The Forster Court Hotel)

3.5 out of 5
Hyde Hotel (Formerly The Forster Court Hotel)
Forster Street, Galway, County Galway

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 328 avis sur 572." "
Note des voyageurs de 8 (Bien), d’après 177 avis sur 572." "
Note des voyageurs de 6 (Satisfaisant), d’après 43 avis sur 572." "
Note des voyageurs de 4 (Médiocre), d’après 16 avis sur 572." "
Note des voyageurs de 2 (Horrible), d’après 8 avis sur 572." "

9,2/10

Propreté

9,4/10

Personnel et service

8,4/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Yann

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel renové, vraiment sympa. Le personnel est acceuillant , le restaurant bien et le petit déjeuner copieux
Séjour de 1 nuit en avril 2023
Réponse de Lavinia le 26 avr. 2023
Hello Yann,Thank you for taking the time to write a review, we are glad to hear that you enjoyed your stay with us and would love for you to stay with us againKind regards,ReceptionHYDE Hotel.

10/10 Excellent

Guillaume

Séjour de 1 nuit en mars 2023
Réponse de Roisin le 26 mars 2023
I would like to thank you for taking the time to review your stay; we truly appreciate all guest feedback. We use all reviews to improve upon our facilities and services. It’s fantastic to know our staff and facilities met your expectations, and that you had an enjoyable stay here in Galway.Many thanks for choosing to stay with us!Kind Regards,RoisinReception Team

8/10 Bien

Carine

Séjour de 2 nuits en août 2022
Réponse de Chloe le 27 août 2022
Thank you for your review! We hope to welcome you back to HYDE Hotel soon!

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
5 nuits la bas
Le séjour c'est super bien passé. Le personnel est souriant, à l'écoute et disponible. Seul bémol l'isolation, si vous êtes coter cœur, la ventilation vous réveillera et si vous êtes côté rue c'est le bruit de l'extérieur. Mais honnêtement l'hôtel fournit des boule kies. Et pour tout le reste c'est parfait
Séjour de 5 nuits en mars 2020

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en mai 2019
Réponse de Cliona Mc Mahon le 17 juin 2019
Thank you for your review!

8/10 Bien

Jean marc

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en février 2019
Réponse de Douglas Niland le 18 févr. 2019
Dear Jean Marc, Thank you so much for taking the time to review us! I'm delighted to see how much you enjoyed your time with us, and we'll all look forward to welcoming you back in the near future. Warm Regards, Douglas Niland

10/10 Excellent

Marion

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Chambre très propre et confortable. Petits-déjeuners très bien. Personnel de l’hôtel charmant. Très bien situé dans Galway. Pas de parking, mais on peut se garer dans la rue (payant en journée). A recommander.
Séjour de 4 nuits en mars 2018
Réponse de Douglas Niland le 5 juin 2018
Chère Marion, Merci beaucoup pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous revoir bientôt.

8/10 Bien

Elo, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bon hôtel à proximité du centre ville
Hôtel de bon confort. Calme et à deux pas du centre. Bon petit-déjeuner mais service lent.
Séjour de 3 nuits en mai 2018
Réponse de Colm Boyle le 5 juin 2018
Bonjour Elo, Merci beaucoup pour votre revue. Je suis trés heureux que vous avez des bon-temps á Galway.

8/10 Bien

BRIGITTE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mars 2018
Réponse de Melissa Mills - Front Office Manager le 21 mars 2018
Dear Guest, Thank you for taking the time to review The Forster Court Hotel. We look forward to welcoming you back again to us in the near future. Warm regards, Melissa Mills Front Office Manager

6/10 Satisfaisant

Luisa

Voyage en groupe, Voyage en couple
Les points forts : Propreté et personnel et service
When we arrived we were given a room with two single bed, we booked a king bed. The staff was able to move us for the second night of our stay. The staff was helpful in making the correction.
Séjour de 2 nuits en avril 2024
Réponse de Lavinia le 3 mai 2024
Hello,Thank you for taking the time to write this review we really appreciate it!Sorry about the mix up at the start of your stay but i'm glad you enjoyed the rest of your visit.Kind regards,HYDE Reception Team.

10/10 Excellent

Linus

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient, pleasant.
Séjour de 2 nuits en avril 2024
Réponse de Lavinia le 16 avr. 2024
Thank you for taking the time to write this review we really appreciate it!We would love to have you stay with us again in the near future!Kind regards,HYDE Reception Team.

8/10 Bien

Hideki

Séjour de 1 nuit en mars 2024
Réponse de Lavinia le 5 avr. 2024
Thank you for taking the time to write this review we really appreciate it!We would love to have you stay again in the near future.Kind regards,HYDE Reception Team.

10/10 Excellent

Shayne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay!
Séjour de 3 nuits en mars 2024
Réponse de Lavinia le 1 avr. 2024
Thank you for taking the time to write this review we really appreciate it!We are glad to hear you enjoyed your stay and we would love to have you visit again!Kind regards,HYDE Reception Team.

10/10 Excellent

Cara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent location; kind staff; comfortable, stylish rooms; surprisingly quiet. A bit pricey and could benefit from small details such as a luggage rack, refrigerator, and a wider selection of TV channels. But all in all a very nice stay.
Séjour de 4 nuits en mars 2024
Réponse de Lavinia le 21 mars 2024
Thank you for taking the time to write this review we really appreciate it! We take all feedback good and bad into consideration to make sure each guest has the most enjoyable stay possible!Kind regards,HYDE Reception Team.

8/10 Bien

Kaitlyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Lavinia le 21 mars 2024
Thank you for taking the time to write this review we really appreciate it!Kind regards,HYDE Reception Team.

8/10 Bien

Gaetano

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location, restaurant, staff
Séjour de 5 nuits en mars 2024
Réponse de Meg le 16 mars 2024
Thank you so much for taking the time to write this review we really appreciate it! We hope you can stay with us again in the near future! Kind regards,HYDE Reception Team.

10/10 Excellent

Carolina, La Porte

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved the location
Séjour de 1 nuit en mars 2024
Réponse de Lavinia le 12 mars 2024
Thank you for taking the time to write this review we really appreciate it!We hope you choose to visit us again in the near future.Kind regards,HYDE Reception Team.

10/10 Excellent

Nadia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ideal hotel for a stay in the center of Galway with friendly service and spacious and comfortable rooms.
Séjour de 2 nuits en mars 2024
Réponse de Lavinia le 8 mars 2024
Thank you for taking the time to write this review, we really appreciate it! We hope you come visit again in the near future!Kind regards,HYDE Reception Team.

10/10 Excellent

Brittany

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Lavinia le 28 févr. 2024
Thank you so much for taking the time to write this review we really appreciate it!We hope you can stay with us again in the near future!Kind regards,HYDE Reception Team.

10/10 Excellent

Geraldine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Lavinia le 25 févr. 2024
Thank you for taking the time to write this review, we really appreciate it!We are happy you enjoyed your stay!Kind regards,HYDE Reception Team.

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Let's stay again!
Beautiful hotel clean room excellent staff and the restaurant was great for breakfast
Séjour de 1 nuit en février 2024
Réponse de Meg le 18 févr. 2024
Thank you for taking the time to write this review, we really appreciate it! We look forward to hopefully inviting you back in the near future. Kind regards,HYDE Reception Team.

10/10 Excellent

Henry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Lavinia le 13 févr. 2024
Thank you for taking the time to review HYDE Hotel, we really appreciate it!

10/10 Excellent

Devan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was perfect
Séjour de 3 nuits en décembre 2023
Réponse de Lavinia le 3 févr. 2024
Thank you very much for taking the time to write this review, we really appreciate it!kind regards,HYDE Reception Team.

10/10 Excellent

Carmel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Lavinia le 3 févr. 2024
Thank you for taking the time to write this review, we really appreciate it! We look forward to hopefully inviting you back in the near future.Kind regards,HYDE Reception Team.

10/10 Excellent

Aleksandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Lavinia le 3 févr. 2024
Thank you for taking the time to write this review we really appreciate the positive feedback!Kind regards,HYDE Reception Team.

10/10 Excellent

Hughie

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Séjour de 1 nuit en décembre 2023
Réponse de Lavinia le 3 févr. 2024
Thank you for taking the time to write this review, we really appreciate it! We love to get customer feedback both good and bad to improve our service skills and to make the guest experience more enjoyable.Kind regards,HYDE Reception Team.

8/10 Bien

Voyageur vérifié

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Winter getaway
Very nice hotel and good location in Galway. Easy access to town and the train station. Very nice and comfy beds. Hotel was undergoing some renovations when we visited but you didn’t really notice that. Unfortunately you did notice the loud music coming from the hotel bar/restaurant. Practically made the beds bounce to the beat of the music..Lots of activity in the corridors very early in the morning as well with people banging on doors and shouting…the hotel seem to attract a younger crowd looking to party.. So if you want peace and quiet this isn’t really the place for you..or maybe they have rooms that aren’t as effected by the noise from the bar. Then you should ask for one of them. We were also give an accessible room even though we had no need for that and honestly the bathroom was a disaster with the wash basin nearly at floor level, same with the toilet.. The food at the restaurant was very nice but the bartenders should really lighten up a little bit and maybe try and smile sometimes...
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Samantha

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would stay again!
Perfect place to stay while visiting Galway's Christmas markets. It was walking distance to ask the Great stuff, and the parking was convenient.
Séjour de 1 nuit en novembre 2023
Réponse de Lavinia le 5 déc. 2023
Thank you we really appreciate you taking the time to write this review! We hope to have you back again in the near future.HYDE Reception Team.

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fab hotel; wonderful staff
Séjour de 1 nuit en novembre 2023
Réponse de Lavinia le 28 nov. 2023
Thank you we really appreciate it! We hope you will chose to stay with us again in the near future!HYDE Reception Team.

8/10 Bien

Declan, Dublin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location was perfect but unfortunately view from room was poor.
Séjour de 3 nuits en octobre 2023
Réponse de Lavinia le 1 nov. 2023
Thank you for taking the time to write this review we really appreciate it! We are glad to hear you enjoyed your stay with us, unfortunately with out city centre location we don't really get a good view.Thank you,Lavinia,HYDE Reception Team.

6/10 Satisfaisant

Philip

Séjour de 1 nuit en octobre 2023
Réponse de Lavinia le 1 nov. 2023
Thank you!

6/10 Satisfaisant

Elizabeth

Voyage en famille
Air conditioning did not work. we were uncomfortable and did not sleep well.
Séjour de 1 nuit en octobre 2023
Réponse de Lavinia le 25 oct. 2023
Hello Elizabeth,We are very sorry to hear this and we appreciate this feedback as we will use it to improve our standards for future guests. We are happy to let you know that we are starting renovations on our rooms next month so the aircon facilities will be improved. Hopefully you will stay with us again in the future and let us redeem ourselves. Kind regards,HYDE Reception Team.

10/10 Excellent

Sima

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay - great location!
The staff are among the most helpful and friendly one can hope for. The location of the hotel is excellent especially for travelers by train. I did not eat at the restaurant but the Wylde cafe that is linked to the hotel is terrific. My one hesitation has to do with temperature control in the room. One evening it got quite chilly and I could not figure out the heating system. No thermostat. On the other hand there was a lovely long bathtub to soak in so I managed to warm up.
Séjour de 2 nuits en octobre 2023
Réponse de Lavinia le 17 oct. 2023
Thank you for reviewing your stay at HYDE Hotel, I appreciate you taking the time. I’m glad that, overall, you enjoyed your stay with us. We pride ourselves in offering outstanding customer service to ensure all guests receive the Irish Cead Mile Failte. We use every review to help maintain and continually improve the high standards of our facilities and service to create a more satisfying experience for guests. It’s great to hear that that the location and The Wylde Cafe was to your liking. I’m glad that, overall, you enjoyed your stay with us. Thank you for choosing to stay at The HYDE Hotel, we will hopefully welcome you back again!Kind Regards,HYDE Reception Team.

10/10 Excellent

Kathleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Lavinia le 10 oct. 2023
Thank you, we really appreciate it!

6/10 Satisfaisant

Elizabeth, Phoenix

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
A cute hotel with lovely staff and a convenient location. But so noisy. The street noise is to be expected given the location, but I didn’t expect a wedding reception to be held directly below our room. The room floors and our beds vibrated from the music until 2am. A great place to party but not to sleep.
Séjour de 3 nuits en octobre 2023
Réponse de Lavinia le 8 oct. 2023
Hello, Thank you for taking the time to write this review we really appreciate it, we are sorry to hear about the noise levels that intruded on completely enjoyed your stay. We are happy to hear that you enjoyed the hotel and our staff we greatly appreciate it!Thank you.

10/10 Excellent

Sven

Séjour de 2 nuits en octobre 2023
Réponse de Lavinia le 8 oct. 2023
Thank you!

10/10 Excellent

Harold P

Voyage en couple
Loved our time at the Hyde with one exception. Didn’t sleep well! Beds were very comfortable. Pillows were awful!!! Too big and too hard!! Also big fancy TV and very few channels. Stayed two nights and didn’t even bother to turn it on second night. Meals at the restaurant were wonderful!! Ate there both nights because the food was so good!!!
Séjour de 2 nuits en octobre 2023
Réponse de Lavinia le 8 oct. 2023
Thank you for taking the time to write this review, we take all feedback good and bad under consideration to improve the guests experience. We are sorry to hear you had a few let downs with the room but we do hope you will stay with us again in the future. We are glad to hear you enjoyed you restaurants experience!Thank you.

10/10 Excellent

Ian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A comfortable hotel with a great location. Their restaurant is really excellent.
Séjour de 1 nuit en octobre 2023
Réponse de Lavinia le 5 oct. 2023
Thank you for taking the time to write this review we really appreciate it! We would love to welcome you back in the future!Thank you,HYDE Reception Team.

10/10 Excellent

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Recommend - would stay there again!
Séjour de 3 nuits en septembre 2023
Réponse de Lavinia le 30 sept. 2023
Thank you for taking the time to write this review we really appreciate it and would love to have you back again in the future!HYDE Reception Team.

8/10 Bien

Carolyn

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Great location and service was awesome. Staff in all locations were very accommodating. Only downfall is the ongoing construction. The wing we stayed in required three long hallways and two elevators to get to. Once that improves it should be a better stay.
Séjour de 1 nuit en septembre 2023
Réponse de Lavinia le 8 oct. 2023
Hello, We are the HYDE Hotel in Galway, Ireland I believe there may be a mistake on the hotel review as we are a small boutique hotel in which this description does not fit.Thank you.

8/10 Bien

Karen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Expensive because of the central location, and that’s what we wanted so worth it to be able to walk to pubs & live music. A friendly, welcoming staff.
Séjour de 1 nuit en septembre 2023
Réponse de Lavinia le 16 sept. 2023
Thank you for taking the time to write this review we really appreciate it! We are happy to hear that you enjoyed the location. We would love to welcome you back in the future!

8/10 Bien

Bert

Séjour de 1 nuit en septembre 2023
Réponse de Lavinia le 16 sept. 2023
Thank you for taking the time to write this review we really appreciate it!

8/10 Bien

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pretty good hotel in the centre of town. The lobby is a bit uninspiring but the room was nice. Staff were extremely helpful and friendly. Parking wasn't the greatest -- in a municipal parking garage behind the hotel with a bit of a walk with suitcases.
Séjour de 2 nuits en septembre 2023
Réponse de Roisin le 13 sept. 2023
Hi Andrew,I would like to thank you for taking the time to review your stay; we truly appreciate all guest feedback. We use all reviews to improve upon our facilities and services. I am delighted to read that the location was to your liking and that all the restaurants and shops were within walking distance. Unfortunately, the car park does not belong to the hotel. It is a public car park for which we receive discounted rates for our guests. My apologies that the parking service wasn't convenient. It’s fantastic to know our staff and services met your expectations, and that you had an enjoyable stay here in Galway. We hope to welcome you back soon!We look forward to welcoming you back in the not-so-distant future. Many thanks for choosing to stay with us. Kind Regards,RoisinReception

10/10 Excellent

Julia Kay

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent overall. Room was cold and I did not like a room with no outside windows.
Séjour de 1 nuit en septembre 2023
Réponse de Lavinia le 12 sept. 2023
Thank you for taking the time to write this review we really appreciate it! We take all feedback under consideration both good and bad. We would love to welcome you back to the HYDE Hotel in the future!Thank you, HYDE Reception Team.

8/10 Bien

Eva-Marie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel itself was fabulous: clean, trendy, great location (a block from the train station, abt a 10 min walk to the central shopping/dining area). The best surprise was breakfast: amazing pancakes .. so fluffy w a bit of crunch. Cute coffee shop attached, which was handy bc so many didn't open until later. HOWEVER, take ear plugs or be prepared for street noise especially if you sleep w the windows open. The hotel is far enough from the big crowds so it's not a constant challenge to get to sleep. However, a couple of bars on the block. Apparently had a good handful college kids (I hope) making their way out late singing and yelling. Then a clean-up truck came by around 4 a.m. All I heard was bottles being crushed and tossed. Now, I'm not a light sleeper, but it def made for a rough night. I did get ear plugs for the second night, but one fell out. That night didn't have a truck but still was kept up by one solo moron yelling up and down the street.
Séjour de 2 nuits en août 2023
Réponse de Lavinia le 28 août 2023
Thank you for taking the time to write this review we really appreciate it! We are sorry to hear about the restless nights sleep you had but as we are in the city centre of Galway we don't have much control over noise levels of the street. We would love to welcome you back again in the future!

10/10 Excellent

Tony

Séjour de 1 nuit en août 2023
Réponse de Lavinia le 28 août 2023
Thank you!!!

8/10 Bien

Michelle

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast was wonderful. Staff were extremely helpful.
Séjour de 1 nuit en août 2023
Réponse de Lavinia le 28 août 2023
Thank you, we really appreciate your feedback!

10/10 Excellent

Dave

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is solid. Only issue which isn't big is the lack of check in space for a car and to drop bags/people. We parked across the street underground in the bus station lot which was fine. We were a party of 6 with teenagers and roller boards so not an issue. If you have youngsters and big luggage it might be a cancern. Other than that the place lives up to other reviews of the swank. The bar/restaurant is solid and many not staying at the hotel were coming in to eat so a good sign. Check in was easy. We got there early but they took our bags. We had them do some laundry for us as well. Staff was super friendly and helpful. Bar staff was equally great. It's 1 block walk from JFK park so a quieter street but you are less than .5 miles from all the action. Many great music bars and restaurants within walking distance. We felt fine with our kids walking around together.
Séjour de 2 nuits en août 2023
Réponse de Lavinia le 28 août 2023
Thank you for taking the time to write this review we really appreciate all positive and negative feedback. We are glad to hear that you enjoyed your experience in the bar and Galway in general, we would love to invite you back in the future!

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great room!
Séjour de 2 nuits en juillet 2023
Réponse de Lavinia le 4 août 2023
Thank you for taking the time to write this review, we really appreciate it! We hope to welcome you back in the future. HYDE Reception Team!

8/10 Bien

Paul

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was fantastic. We had a couple of issues with the room, but they handled them promptly. Would definitely consider staying there on furute trips to the area.
Séjour de 5 nuits en juillet 2023
Réponse de Lavinia le 29 juil. 2023
Thank you for reviewing your stay at HYDE Hotel, I appreciate you taking the time. I’m glad that, overall, you enjoyed your stay with us. We pride ourselves in offering outstanding customer service to ensure all guests receive the Irish Cead Mile Failte. We use every review to help maintain and continually improve the high standards of our facilities and service to create a more satisfying experience for guests. I’m glad that, overall, you enjoyed your stay with us. Thank you for choosing to stay at The HYDE Hotel, we will hopefully welcome you back again!Kind Regards,Lavinia