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Avis sur Howard Johnson Hotel&Conf Cntr by Wyndham Fullerton/Anaheim

3 out of 5
Howard Johnson Hotel&Conf Cntr by Wyndham Fullerton/Anaheim
222 West Houston Avenue, Fullerton, CA

Avis

6,2
Note des voyageurs de 10 (Excellent), d’après 457 avis sur 2132." "
Note des voyageurs de 8 (Bien), d’après 419 avis sur 2132." "
Note des voyageurs de 6 (Satisfaisant), d’après 418 avis sur 2132." "
Note des voyageurs de 4 (Médiocre), d’après 379 avis sur 2132." "
Note des voyageurs de 2 (Horrible), d’après 459 avis sur 2132." "

6,0/10

Propreté

7,0/10

Personnel et service

5,8/10

Équipements

5,4/10

Infrastructures et conditions de l’hébergement

6,2/10

Écoresponsabilité

Avis

8/10 Bien

RAMEHARII

Les points forts : Personnel et service
Séjour de 2 nuits en octobre 2023

2/10 Horrible

Tom, Punaauia

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chambre non faite même sur demande, serviettes de bain insuffisantes, lits pas confortables, problèmes de cartes chaque jour, ascenseur indisponible, une seule machine à laver disponible sur quatre les autres en pannes. Pas assez d’équipements à disposition, wifi non disponible dans les chambres. Le seul point positif est le shuttle mis à disposition pour Disneyland.
Séjour de 4 nuits en octobre 2023

4/10 Médiocre

Josee

Les points forts : Personnel et service
Les points faibles : Propreté
Secteur dangereux pour les vols d'autos. On l'a appris a nos dépends. La police nous a dit de ne plus jamais aller à Fullerton
Séjour de 3 nuits en juillet 2023

10/10 Excellent

Albert

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L’hébergement est bien seul défaut une seule entrée et les chambres sont loin de l’entrée mais sinon tout le reste est très bien : personnel, petit déjeuner super.. je recommande votre établissement…
Séjour de 2 nuits en février 2023

8/10 Bien

HEIPURU

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en janvier 2023

6/10 Satisfaisant

Leilanie

Séjour de 5 nuits en novembre 2022

8/10 Bien

Rosiana

Voyage en groupe
Les points forts : Personnel et service
Séjour de 3 nuits en octobre 2022

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Moyenne mais situé
Emplacement bien situé, déjeuner a désiré, beaucoup problème avec les clés magnétuque(démagnétisé souvent).
Séjour de 3 nuits en septembre 2022

10/10 Excellent

Jean Claude

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
j'ai choisi cet hotel pour la proximité de mes rendez vous d'affaire/ Hotel parfait dans ce contexte/ chambre spacieuse et confortable/ calme/ piscine pour se détendre/ centre commercial et fast-food à 5 minutes à pied.
Séjour de 2 nuits en avril 2022
Réponse de Emanuel C., Front Office Manager le 29 avr. 2022
Thanks for the feedback! The team at Howard Johnson is thrilled you are happy with your stay. We hope you share your experience with your friends and family who will be visiting Fullerton. We’d love to continue hosting amazing guests like you. Thanks again!

8/10 Bien

Rosalie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très propre avec un personnel très dévoué mais avec un petit inconvénient comme dans tous les motels le ménage n est pas fait le matin à cause du virus
Séjour de 2 nuits en octobre 2021
Réponse de Emanuel C., Front Office Manager le 9 déc. 2021
Thanks for the feedback! The team at Howard Johnson is thrilled you are happy with your stay. We hope you share your experience with your friends and family who will be visiting Fullerton. We’d love to continue hosting amazing guests like you. Thanks again!

6/10 Satisfaisant

Ana

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The place was old and dead cucarach on the bathroom door,
Séjour de 1 nuit en mai 2024
Réponse de Assistant General Manager le 25 mai 2024
Hello Ana,We understand our property is need of an update and we are in the process of that very soon, we will have out pest control looking into the other issues as well. Again, thank you for your time and have a great day.

10/10 Excellent

Sharry Annali

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Rebeca

Breakfast was good convient but everything else was poor
Séjour de 2 nuits en mai 2024
Réponse de Assistant General Manager le 24 mai 2024
Hello Rebeca, thank you for your survey, we are glad that you enjoyed our breakfast and very sorry you didn't enjoy the rest of your stay. We are always looking for ways to better our hotel and will strive to do better in the future.

4/10 Médiocre

Reyna, Seaside

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
it was not cleaned at all. Elevator was not working
Séjour de 4 nuits en mai 2024
Réponse de Assistant General Manager le 25 mai 2024
Hello Retna,Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry about the elevator not working and we will do our best to improve in the future.

10/10 Excellent

Alejandro

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muy buena
Séjour de 1 nuit en mai 2024
Réponse de Assistant General Manager le 23 mai 2024
Thank you Alejandro for your kind words, we hope to see you in the future.

10/10 Excellent

Cristal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Assistant General Manager le 22 mai 2024
Thank you very much Cristal for the great review, we are very happy to see that you enjoyed your stay with us. Have a great day

6/10 Satisfaisant

JOAN, inglewood

Voyage en famille
Rooms not clean and old
Séjour de 2 nuits en mai 2024
Réponse de Assistant General Manager le 21 mai 2024
Hello Joan, thank you very much for your review, we are happy to see that for the most part you enjoyed your stay with us. We hope to see you in the future

2/10 Horrible

VICTOR, CATHEDRAL CITY

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Elevators not working, premises in very bad conditions. The place is filthy, strong scent of cigarette in the rooms and some guests were smoking marijuana The hotel is so bad. Needs repairs and remodeling asap. Horrible experience, and to top it off the beds very uncomfortable
Séjour de 2 nuits en mai 2024
Réponse de Assistant General Manager le 21 mai 2024
Thank you very much Victor for your reply, we understand not having the elevator for was an inconveince to our guest. We are in the process of doing repairs to our hotel and hope to see you in the future

6/10 Satisfaisant

Ramiro

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Property looks tired. I keep staying here because of the price and I know what to expect I just need a place to shower and sleep when I come in town. Definitely needs some refreshing. The breakfast is ok but needs another hot item besides eggs and sausage, maybe another meat or potatoes. One good thing about it is that it has a shuttle to Disneyland.
Séjour de 1 nuit en mai 2024
Réponse de Assistant General Manager le 21 mai 2024
Thank you Ramrio, we understand our hotel is in need of repairs etc, we are working on this matter and hope to go through a full property renovation soon.

2/10 Horrible

Lori

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The first room they gave me the eindow in the room was open. I was thinking this is weird. Then went to turn on the AC it did not work and the couch was gross. Looked like it had a Disease. I went and asked for a new room the rude ladie in the front state they had no other rooms. I 2as like ok where uou going to place me at and all of a sudden she had a room. Stay awY from room 113.
Séjour de 1 nuit en mai 2024
Réponse de Assistant General Manager le 21 mai 2024
Hello Lori, thank you for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn't enjoy your stay as much as we would have hoped for. We will take these notes and make sure these are addressed with our team.

8/10 Bien

Alexis

Voyage en couple
Les points forts : Propreté et personnel et service
Shuttle transportation to Disney parks is the benefit here!
Séjour de 1 nuit en mai 2024
Réponse de Assistant General Manager le 21 mai 2024
Than you Alexis, we are very happy you enjoyed our shuttle servie. We look forward to seeing you in the future.

4/10 Médiocre

Maria

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
No hot water, elevators not working, pool was not accessible. Light bulbs busted
Séjour de 2 nuits en mai 2024
Réponse de Assistant General Manager le 21 mai 2024
Hello Maria,Thank you very much for your review, we understand this time was not the best of your stays and hope to see you in future when we have these issued worked out.

4/10 Médiocre

Erick

Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Noisy and ramp on first floor rattles all night when people come in and out
Séjour de 1 nuit en mai 2024
Réponse de Assistant General Manager le 21 mai 2024
Thank you Erik for bringing these concerns to light, we will have them addressed as quickly as we can.

6/10 Satisfaisant

YENJU

Les points forts : Propreté
Séjour de 3 nuits en mai 2024
Réponse de Assistant General Manager le 21 mai 2024
Hello Yenju,Thank you very much for the review, have a great day

4/10 Médiocre

Brenda

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Assistant General Manager le 21 mai 2024
Hello Brenda,Thank you very much for your review, have a great day.

10/10 Excellent

Alicia

Séjour de 1 nuit en mai 2024
Réponse de Assistant General Manager le 21 mai 2024
Hello Alicia,Thank you very much for your review of our hotel and we hope to see you in the future.

2/10 Horrible

Marlene

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Assistant General Manager le 18 mai 2024
Hello Marlene, Thank you for letting us know how your stay was with us, we are very sorry you didnt't enjoy your stay as much as we would have hoped for. We are always looking for ways to improve our hotel and do thank you for your time. Have a great day.

4/10 Médiocre

Leopoldo

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The staff was friendly and as accommodating as possible that was the only positive. We had issues with insects in one room where we killed a spider and a roach. We then were moved to another room where the restroom light stopped working and a technician had to came fix it. We then had no hot water from one night to the next afternoon. We had stayed at this hotel before with no issues but this time was not like the last and it will be the last time we stay here.
Séjour de 4 nuits en mai 2024
Réponse de Assistant General Manager le 21 mai 2024
Thanjk you Leopoldo for your review, we apologixze for the hot water going out. Never a good time for a boiler to have a leak. We apologize for the issue and will work on repairs to the hotel as well.

6/10 Satisfaisant

VICKIE

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Some of the staff were friendly
Séjour de 2 nuits en mai 2024
Réponse de Assistant General Manager le 17 mai 2024
Thank you very much Vickie for your feedback, we are always looking for waqys to improve and we will take this feedback to our team as quickly as we can.

6/10 Satisfaisant

Ricardo

Voyage en famille avec de jeunes enfants
Instalaciones muy viejas, alfombra con olor a humedad baño requiere una actualizacion, almohadas todas hechas bolas, desayuno muy basico y limitado
Séjour de 1 nuit en avril 2024
Réponse de Assistant General Manager le 15 mai 2024
Thank you very much RIcardo for your review, we will take these comments and do our very best to make sure we address these as soon as possible. Thank you and have a great day

8/10 Bien

kathia

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Assistant General Manager le 16 mai 2024
Thank you for your kind words Kathia, we look forward to seeing you in the future.

2/10 Horrible

Frances

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The manager and staff were very helpful but the standard was far below . Staff was still amazing and accommodating but I will never stay there again and I don’t recommend anyone does either
Séjour de 3 nuits en mai 2024
Réponse de Assistant General Manager le 15 mai 2024
Hello Frances, thank you very much for letting us know about your stay, we are very sorry you didnt enjoy your stay as much as we would have hoped for. We are looking for ways to improve our hotel for the better and thank you for the feed back

4/10 Médiocre

Julio

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté
Everything was a pleasant stay until it was time to go to bed , we saw that the blankets were covered in dried up blood
Séjour de 1 nuit en mai 2024
Réponse de Assistant General Manager le 15 mai 2024
Thank you Juilo for this information, we are very sorry you didn't enjoy your stay. We will have these matters looked at as soon as we can.

6/10 Satisfaisant

Maria de Lourdes

Les points forts : Personnel et service
The lobby was clean and nice, but the rugs in the hall were old and some smell they are outdated
Séjour de 2 nuits en mai 2024
Réponse de Assistant General Manager le 16 mai 2024
Thank you Maria for the feedback we will have these issues addressed as soon as we can. Thank you again and have a great day.

6/10 Satisfaisant

Martha

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The customer service was good, once we passed the office/lobby we notice the place needs remodeling. The room had no air flowing no screen on window, air conditioner not working properly and carpet definitely needs to go smelled and dirty. To top it off no refrigerator nor microwave, would have been nice ti be notified we had to request them. Continental breakfast good as well as staff.
Séjour de 2 nuits en mai 2024
Réponse de Assistant General Manager le 10 mai 2024
Thank you Martha for taking time out of your day to let us know how your stay with us, we are happy to see that our staff gave you the best service possible. We understand our hotel needs some improvments and we are in the process of making those improvments soon. Again, thank you for your time and have a great day.

4/10 Médiocre

Susan

Les points faibles : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Assistant General Manager le 10 mai 2024
Thank you Susan for letting us know about your stay, we are very sorry you didn't enjoy your stay with us and we will do our best to improve in the future.

4/10 Médiocre

David

Voyage en famille, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
WiFi did not reach room at all. Crack on roof. Pee smell bathroom.
Séjour de 5 nuits en avril 2024
Réponse de Assistant General Manager le 8 mai 2024
Thank you David for brining this to our attention, we will have this room looked at as quickly as we can and make sure any repairs that need to be done are done as quickly as possible. We are very sorry for this inconvenince and do hope you give us another try in the future. Again, thank you for your time and have a great day.

10/10 Excellent

Fidel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Exelent services
Séjour de 3 nuits en mai 2024
Réponse de Assistant General Manager le 7 mai 2024
Thank you very Fidel, for your kind words about our service. Our staff works very hard and it is good to see that our efforts are being noticed. Again, thank you for your time and have a great day.

10/10 Excellent

Elizabeth, La Habra

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wish the pool was working but everything else was good!
Séjour de 1 nuit en mai 2024
Réponse de Assistant General Manager le 7 mai 2024
Hello Elizabeth, thank you for the great notes about the hotel. We are working very hard with the city of Fullerton to get these plans for the pool approved and having the pool up as soon as we can. Again, thank you for your time and have a great day.

10/10 Excellent

Marlene

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Assistant General Manager le 7 mai 2024
Thank Marlene for taking time out of your day to let us know how your stay was with us. Thank you for the postive review and we hope to see you in the future.

10/10 Excellent

Elizabeth, La Habra

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is great! Just missing the pool being open
Séjour de 5 nuits en avril 2024
Réponse de Assistant General Manager le 7 mai 2024
Thank you very much Elizabeth for letting us know about the great service we provided, we apologize for the pool and assure you we are doing every thing we can to get the pool back up and running.

4/10 Médiocre

Jaime

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms are nasty bathroom floor Stan and dirty
Séjour de 1 nuit en mai 2024
Réponse de Assistant General Manager le 7 mai 2024
Thank you very much for this information Jaime, we are very sorry you didnt' enjoy your stay as much as we would hope for. We will speak with our houesekeeping to make sure this type of service is addressed as quickly as possible. Again, thank you for your time.

10/10 Excellent

Fatima Lopez

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Checking in was a breeze. Very helpful front desk staff. Clean rooms and friendly staff all round.
Séjour de 1 nuit en mai 2024
Réponse de Assistant General Manager le 4 mai 2024
Hello Faitma, thank you very much for your kind words, we are very happy to see that you enjoyed your stay with us. We look forward to seeing you again,

10/10 Excellent

Alejandro, Colton

Séjour de 2 nuits en mai 2024
Réponse de front desk le 23 mai 2024
Thank you vey much for your kind words, we are very happy to see you enjoy your stay with us.

6/10 Satisfaisant

Lilian J

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Customer service was poor to my foreign friends. They took a little longer checking out and instead of being considerate and understanding, they treated them poorly and disrespectful.
Séjour de 2 nuits en mars 2024
Réponse de Assistant General Manager le 2 mai 2024
Hello LIllian,Thank you very much for this information, we are very sorry that your friends were not treated correctly and we will discuss this with the front desk team to make sure this doesn't happen again. Again, thank you for your time and have a great day

6/10 Satisfaisant

Kenia

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Assistant General Manager le 30 avr. 2024
Hello Kenia,Thank you very much for letting us know how your stay was with us, we look forwad to seeing you in the future.

8/10 Bien

Elizabeth, La Habra

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Our stay was great
Séjour de 5 nuits en avril 2024
Réponse de Assistant General Manager le 30 avr. 2024
Hello Elizabeth,Thank you very much for letting us know your your stay was with us, we are happy to see that you enjoyed your stay with us. We strive to make every guest feel at home and its great to see our efforts being noticed

2/10 Horrible

Jaime

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room are nasty nothing on tv
Séjour de 1 nuit en mars 2024
Réponse de Assistant General Manager le 7 mai 2024
Thank you Jaime for letting us know how your stay was, we try to have the best channels with our provider to give our guest the best viewing possible. We will have the condition of the room looked at as quickly as we can. Thank you for your time and have a great day.

10/10 Excellent

ramon

Séjour de 3 nuits en février 2024
Réponse de Assistant General Manager le 16 mai 2024
Thank you Ramon for the great review, our staff works really hard and it is great to see our efforts being noticed. Thank yoiu again and have a great day.

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great room
Séjour de 2 nuits en avril 2024
Réponse de Assistant General Manager le 24 avr. 2024
Thank you very much for taking time out of your day to let us know how your stay was with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. Again, thank you very much for your time and have a great day.