Avis sur HOTEL MYSTAYS Fuji Onsen Resort
HOTEL MYSTAYS Fuji Onsen Resort
Arakura 2654, Fujiyoshida, Yamanashi
Avis
9,0
Merveilleux
9,2/10
Propreté
9,0/10
Personnel et service
9,0/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Hotel Mystays Fuji Onsen Resort. Front Desk le 23 mai 2024
Dear Guest:Thank you for taking a moment to share your experience at Hotel Mystays Fuji Onsen Resort. We are so pleased to hear good reviews for good Stay.We are sorry for the distance, From the kawaguchi ko to hotel anyhow guest need to use taxi or bus. We are near the FujiQ Highland train station, which is near from the hotel just 5 min walk from the hotel.We look forward to Stay with us next time.
10/10 Excellent
benjamin
5 nov. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
benjamin
Séjour de 1 nuit en octobre 2019
Réponse de Hotel Mystays Fuji Onsen Resort Front Desk Okano le 6 nov. 2019
Dear guest Thank you for staying with us at Hotel Mystays Fuji Onsen Resort.
It is lovely to see that you have enjoyed particularly the breathtaking view of Mt.Fuji during your stay.
We hope we can serve you again at our hotel in the near future.
Kind regards
Hotel Mystays Fuji Onsen Resort Front Desk Okano
10/10 Excellent
patricia
Voyage en couple
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
patricia
Séjour de 2 nuits en mai 2024
Réponse de Hotel Mystays Fuji Onsen Resort. Front Desk le 27 mai 2024
Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We appreciate you taking the time to write to us.We hope you enjoyed your stay with us.We are honored to receive such a high evaluation.We will continue to work hard every day to provide services that satisfy everyone.Please use our hotel again when you are in the area.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen Resort
8/10 Bien
Lai Mui
Voyage en famille
22 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Lai Mui
Séjour de 1 nuit en février 2024
Réponse de Mystays Fuji Onsen Resort. 前台 le 23 mai 2024
非常感谢您入住Hotel Mystays Fuji Onsen Resort.。我们很高兴您可以在靠近富士急乐园的房间欣赏富士山的景色。 不幸的是,我们的酒店没有班车。我也很高兴对露天浴池和室内浴池都感到满意。 我们的目标是始终超越客户的期望。 如果您下次访问时我们可以为您提供任何帮助,请随时告知我们。 我们期待着欢迎大家。此致,
10/10 Excellent
Adryan
Voyage en couple
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Adryan
Séjour de 2 nuits en mai 2024
Réponse de Hotel Mystays Fuji Onsen Resort. Front Desk le 23 mai 2024
Dear Guest:Thank you for taking a moment to share your experience at Hotel Mystays Fuji Onsen Resort. We are so pleased to hear good reviews for good Stay with the quality Onsen and the good view from the hotel with mountain Fuji. And suggestion for nearest hotel from FujiQ highland. Of course we are waiting for your next visit. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know.Best regards,
10/10 Excellent
Michelle
Voyage en couple
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en mai 2024
Réponse de Hotel Mystays Fuji Onsen Resort. Front Desk le 23 mai 2024
Dear Guest:Thank you for taking a moment to share your experience at Hotel Mystays Fuji Onsen Resort. We are so pleased to hear good reviews for good Stay with the view from the hotel. we are also happy for making the trip memorable. We look forward to Stay with us next time.
6/10 Satisfaisant
Yutaka
Voyage en famille
13 mai 2024
Les points forts : Propreté
Yutaka
Séjour de 1 nuit en mai 2024
Réponse de ホテルマイステイズ富士山展望温泉 フロント le 27 mai 2024
この度はホテルマイステイズ富士山展望温泉にご宿泊を賜りまして、誠にありがとうございます。また、ご多用の中お時間を割いてご感想をお寄せいただき重ねて御礼申し上げます。せっかく当館をご利用いただいたにもかかわらず、レストランではご不便をお掛けし深くお詫び申し上げます。私どもも満席時の順番受付につきまして常に工夫と改善を行っております。先日新しく機械での受付を導入し、館内案内に記載されているQRコードから来店前に混雑状況がわかるようになりました。朝食時の混雑は変わりませんが、順番受付につきましては皆様へのご負担が少なくなっているかと存じます。また、お食事内容に関しまして、ご満足いただけなかったようで大変心苦しく存じます。レストランスタッフとも共有し改善に努めてまいります。ご迷惑をお掛けし恐縮ではございますが、またお近くにお越しの際には当館をご利用いただけますと幸いでございます。お客様のまたのご来館をスタッフ一同心よりお待ち申し上げております。ホテルマイステイズ富士山展望温泉フロント
8/10 Bien
Hitoshi
Voyage en famille
8 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hitoshi
Séjour de 1 nuit en mai 2024
Réponse de ホテルマイステイズ富士山展望温泉 フロント le 23 mai 2024
お客様へこの度はホテルマイステイズ富士山展望温泉にご宿泊いただき誠にありがとうございました。またご多忙の中コメントを賜りましたことにも重ねて御礼申し上げます。さて、ご滞在中はごゆっくりお過ごしいただけましたでしょうか。館内レストランでのお食事やスタッフの対応に関してもお褒めのお言葉をいただき恐縮です。大浴場から富士山はご覧いただけましたでしょうか。ご入浴中にご不快な思いをお掛けし申し訳ございませんでした。頂いた貴重なご意見を今後にいかしてまいります。お客様のまたのお帰りをスタッフ一同心からお待ちしております。近隣にお越しの際にはぜひ当館にお立ち寄りください。
10/10 Excellent
Truong
Voyage en couple
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Truong
Séjour de 1 nuit en mai 2024
Réponse de Hotel Mystays Fuji Onsen Resort. Front Desk le 23 mai 2024
Dear Guest:Thank you for taking a moment to share your experience at Hotel Mystays Fuji Onsen Resort.Firs of all we are happy for good review for the hotel.We are sorry for lack of communication. We are a little bit far from the Fuji Q highland Express bus Stop. The FujiQHighland bus Stop and Train station are not tha same place there the space around 20 min.We hope all our guest to understand this area befor visit.We are very much looking forward to your next visit.
8/10 Bien
masato
Voyage en famille avec de jeunes enfants
7 mai 2024
masato
Séjour de 2 nuits en mai 2024
Réponse de ホテルマイステイズ富士山展望温泉 フロント le 12 mai 2024
この度はホテルマイステイズ富士山展望温泉にご宿泊を賜りまして、誠にありがとうございます。また、ご多用の中お時間を割いてご感想をお寄せいただき重ねて御礼申し上げます。ご滞在中は快適にお過ごしいただけましたでしょか。ご満足いただけたご様子が伺えて何よりでございます。何かお気づきの点等ございましたらお聞かせくださいませ。これからもサービスの向上に日々精進してまいります。またお近くにお越しの際には当館をご利用いただけますと幸いでございます。お客様のまたのご来館をスタッフ一同心よりお待ち申し上げております。ホテルマイステイズ富士山展望温泉フロント
10/10 Excellent
Harumi
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Harumi
Séjour de 1 nuit en mai 2024
Réponse de ホテルマイステイズ富士山展望温泉 フロント le 12 mai 2024
この度はホテルマイステイズ富士山展望温泉にご宿泊を賜り、誠にありがとうございます。また、ご多用の中当館の評価にお時間を割いていただき重ねて御礼申し上げます。ご滞在中は快適にお過ごしいただけましたでしょうか。高評価を頂戴し光栄でございます。これからも皆様にご満足いただけるよう日々精進してまいります。またお近くにお越しの際には当館をご利用いただけますと幸いでございます。お客様のまたのご来館をスタッフ一同心よりお待ち申し上げております。ホテルマイステイズ富士山展望温泉フロント
10/10 Excellent
Yoshiko
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yoshiko
Séjour de 1 nuit en mai 2024
Réponse de ホテルマイステイズ富士山展望温泉 フロント le 23 mai 2024
この度ホテルマイステイズ富士山展望温泉ご利用頂き誠にありがとうございます。ご滞在をお楽しみいただけた様子で、大変嬉しく思います。 私たちの目標は常にお客様の期待を超えることでございます。 次回ご来店の際に何かお手伝いできることがございましたら、お気軽にお申し付けくださいませ。 近いうちにお会いできるのを楽しみにしております。
10/10 Excellent
foo
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
foo
Séjour de 1 nuit en mai 2024
Réponse de HOTEL MYSTAYS Fuji Onsen Resort Front Desk le 6 mai 2024
Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort.We appreciate to you for the review.We hope you had a pleasant stay during your stay.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen ResortFront desk
8/10 Bien
Tatuya
Voyage en famille
3 mai 2024
Les points forts : Propreté et personnel et service
Tatuya
Séjour de 1 nuit en mai 2024
6/10 Satisfaisant
Yew Hui
Voyage en famille
29 avr. 2024
Yew Hui
Séjour de 2 nuits en avril 2024
Réponse de Hotel Mystays Fuji Onsen Resort. Front Desk le 6 mai 2024
Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We appreciate you taking the time to write to us.We hope you enjoyed your stay with us.Although we were not able to meet your expectations, we are glad that you enjoyed the view of Mt. Fuji from our hotel.Please make sure to reserve a room on a higher floor the next time you stay.Please use our hotel again when you are in the area.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen Resort
10/10 Excellent
Siew Hua
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Siew Hua
Séjour de 2 nuits en avril 2024
Réponse de HOTEL MYSTAYS Fuji Onsen Resort Front Desk le 6 mai 2024
Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort.We appreciate to you for the good review.We hope you had a pleasant stay during your stay.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen ResortFront desk
10/10 Excellent
jessica
26 avr. 2024
jessica
Séjour de 1 nuit en avril 2024
Réponse de Hotel Mystays Fuji Onsen Resort. Front Desk le 23 mai 2024
Dear guest Thank you for taking the time to post a review of our hotel. We hope you enjoyed your Stay at Hotel Mystays fuji Onsen Resort. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!Best regards,
6/10 Satisfaisant
Teena
Voyage en famille
22 avr. 2024
Les points forts : Propreté et personnel et service
Teena
Séjour de 2 nuits en avril 2024
Réponse de Hotel Mystays Fuji Onsen Resort. Front Desk le 28 avr. 2024
Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We appreciate you taking the time to write to us.We hope you had a comfortable stay.Taxis can be arranged at the front desk, but as the number of taxi companies is limited, we recommend that you make a reservation in advance.We are very sorry that the room type on the reservation site is difficult to understand.Please note that room types with "Mt. Fuji view" in the name are always on the Mt. Fuji side.Please use our hotel again when you are in the area.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen Resort
8/10 Bien
Pornsak
Voyage en famille
20 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Pornsak
Séjour de 1 nuit en avril 2024
Réponse de HOTEL MYSTAYS Fuji Onsen Resort Front Desk le 28 avr. 2024
Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We appreciate you taking the time to write to us.We hope you enjoyed your stay with us.We are honored to receive your compliments regarding our food and rooms.However, we apologize for any inconvenience caused by the staff's response.We will strive to improve in the future based on customer feedback.Please use our hotel again when you are in the area.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen Resort
8/10 Bien
Timothy
Voyage en famille
19 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Timothy
Réponse de Hotel Mystays Fuji Onsen Resort. Front Desk le 27 avr. 2024
Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We appreciate you taking the time to write to us.Although you chose our hotel, we are sorry to hear that you were not satisfied with the food.We will consult with the restaurant staff and strive to improve in the future based on your opinions.Thank you for giving us the opportunity to improve.Please use our hotel again when you are in the area.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen Resort
10/10 Excellent
Reiko
Voyage en couple
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Reiko
Séjour de 1 nuit en avril 2024
Réponse de ホテルマイステイズ富士山展望温泉 le 27 avr. 2024
この度はホテルマイステイズ富士山展望温泉にご宿泊を賜りまして、誠にありがとうございます。また、ご多用の中当館の評価にお時間を割いていただき重ねて御礼申し上げます。ご滞在中はゆっくりとお寛ぎいただけたご様子が伺えて何よりでございます。これからも皆様にご満足いただけるサービスが提供できるよう日々精進して参ります。またお近くにお越しの際には当館をご利用頂けますと幸いでございます。お客様のまたのご来館をスタッフ一同心よりお待ち申し上げております。ホテルマイステイズ富士山展望温泉フロント
8/10 Bien
Wai Chi
Voyage en groupe
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wai Chi
Séjour de 2 nuits en avril 2024
Réponse de HOTEL MYSTAYS Fuji Onsen Resort le 27 avr. 2024
Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We appreciate you taking the time to write to us.We hope you enjoyed your stay with us.We apologize, but our hotel does not provide a shuttle service.At the front desk, we can arrange taxis and provide directions to the nearest station, so please ask us the next time you stay.Please use our hotel again when you are in the area.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen Resort
4/10 Médiocre
MASARU
13 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
MASARU
Séjour de 1 nuit en avril 2024
Réponse de ホテルマイステイズ富士山展望温泉 フロント le 17 avr. 2024
この度はホテルマイステイズ富士山展望温泉にご宿泊を賜りまして、誠にありがとうございます。また、ご多用の中お時間を割いてご感想をお寄せいただき重ねて御礼申し上げます。ご滞在中はゆっくりとお寛ぎいただけましたでしょうか。大浴場につきましてご不快の念をおかけし大変申し訳ございません。定期的に巡回と簡易清掃を行っておりますが、すべての時間帯に管理が行き届いているわけではなく、お客様にご迷惑をおかけしましたこと、大変心苦しく存じます。お客様のご意見をもとに、今後の改善に努めてまいります。ご迷惑をおかけしたにもかかわらず、貴重なご意見をお寄せいただき私どもに改善の機会を賜りましたこと、感謝申し上げます。最後に恐縮ですが、お客様のまたのご来館をスタッフ一同心よりお待ち申し上げております。ホテルマイステイズ富士山展望温泉フロント
6/10 Satisfaisant
Wilfried
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wilfried
Séjour de 2 nuits en avril 2024
Réponse de HOTEL MYSTAYS Fuji Onsen Resort le 15 avr. 2024
Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort.We appreciate to you for the review.We hope you had a pleasant stay during your stay.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen ResortFront desk
10/10 Excellent
Saurabh
Voyage en couple
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Saurabh
Séjour de 1 nuit en avril 2024
Réponse de HOTEL MYSTAYS Fuji Onsen Resort Front Desk le 17 avr. 2024
Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We appreciate you taking the time to write to us.We hope you enjoyed your stay with us.We are sorry to hear that you were unable to enjoy breakfast due to the sales limit for meals.There are few cases where you can add on the same day, so please make sure to book a plan that includes breakfast the next time you use the service.Please use our hotel again when you are in the area.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen Resort
8/10 Bien
Martin
Voyage en groupe, Voyage en couple
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Martin
Séjour de 1 nuit en mars 2024
Réponse de HOTEL MYSTAYS Fuji Onsen Resort le 17 avr. 2024
Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort. We appreciate you taking the time to write to us.We are glad to hear that you were satisfied with the meals at our hotel.Your words of praise motivate us every day.We will continue to strive to improve our services to satisfy everyone.Please use our hotel again when you are in the area.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen Resort
10/10 Excellent
CHI YING
10 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
CHI YING
Séjour de 1 nuit en avril 2024
Réponse de HOTEL MYSTAYS Fuji Onsen Resort le 15 avr. 2024
Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort.We appreciate to you for good the review.We hope you had a pleasant stay during your stay.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen ResortFront desk
4/10 Médiocre
Naila
8 avr. 2024
Naila
Séjour de 3 nuits en mars 2024
Réponse de Hotel Mystays Fuji Onsen Resort. Front Desk le 28 avr. 2024
Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort.We appreciate to you for the review.We hope you had a pleasant stay during your stay.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen ResortFront desk
6/10 Satisfaisant
Stephanie
30 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Stephanie
Séjour de 1 nuit en mars 2024
Réponse de HOTEL MYSTAYS Fuji Onsen Resort le 15 avr. 2024
Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort.We appreciate to you for the review.We hope you had a pleasant stay during your stay.If you have any questions, please let us know.We will continue to work hard every day to ensure customer satisfaction.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen ResortFront desk
10/10 Excellent
Nicole
Voyage en couple
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicole
Séjour de 1 nuit en mars 2024
Réponse de HOTEL MYSTAYS Fuji Onsen Resort le 15 avr. 2024
Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort.We appreciate to you for the good review.We hope you had a pleasant stay during your stay.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen ResortFront desk
10/10 Excellent
Manuel
28 mars 2024
Manuel
Séjour de 1 nuit en mars 2024
Réponse de HOTEL MYSTAYS Fuji Onsen Resort Front Desk le 27 avr. 2024
Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort.We appreciate to you for the good review.We hope you had a pleasant stay during your stay.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen ResortFront desk
8/10 Bien
Lai Lee
Voyage en famille
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lai Lee
Séjour de 1 nuit en mars 2024
Réponse de Hotel Mystays Fuji Onsen Resort. Front Desk le 21 mars 2024
Dear Guest:Thank you for good rating and taking a moment to share your experience at Hotel Mystays Fuji Onsen Resort. We made sure to share this feedback with our staff to give recognition that we deserve. Your review improves our motivation to improve Qualification.We are very much looking forward to your next visit.Best regards
8/10 Bien
Honggang
Voyage en famille
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Honggang
Séjour de 2 nuits en mars 2024
Réponse de Hotel Mystays Fuji Onsen Resort. Front Desk le 27 mars 2024
Dear GuestThank you so much for your review during the busy schedule. we are happy to hear to good point of reviews for place and the onsen from the hotel. However for the electric pool ana wire, it upen the strecture we may can not solve soonly, anyway we are happy if our guest enjyoyed with other facilities.We thought you might be interested to Stay for next time also.We are very much looking forward to your next visit.
6/10 Satisfaisant
タツヤ
12 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
タツヤ
Séjour de 1 nuit en mars 2024
Réponse de ホテルマイステイズ富士山展望温泉 フロント le 27 mars 2024
この度はホテルマイステイズ富士山展望温泉にご滞在頂き誠にありがとうございます。ご滞在中はご満足いただけず申し訳ございませんでした。せっかくのご利用にもかかわらず部屋から富士山見えなかったところで利用中ご迷惑をおかけいたしましたこと深くお詫び申し上げます。当ホテルには富士山側の部屋と富士山の反対側の部屋あります。次回の予約の際確認して予約いただければ幸いでございます。次回ご来店の際に何かお手伝いできることがございましたら、お気軽にお申し付けくださいませ。 近いうちにお会いできるのを楽しみにしております。
10/10 Excellent
Michael
9 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 2 nuits en février 2024
Réponse de HOTEL MYSTAYS Fuji Onsen Resort le 15 avr. 2024
Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort.We appreciate to you for the good review.We hope you had a pleasant stay during your stay.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen ResortFront desk
10/10 Excellent
Tak Yan
Voyage en famille
7 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tak Yan
Séjour de 2 nuits en mars 2024
Réponse de Hotel Mystays Fuji Onsen Resort. Front Desk le 27 mars 2024
Dear GuestThank you so much for your good review for Hotel Mystays Fuji Onsen Resort. If you have any help for next stay please let us know.We are very much looking forward to your next visit.
4/10 Médiocre
boeun
6 mars 2024
boeun
Séjour de 1 nuit en mars 2024
Réponse de HOTEL MYSTAYS Fuji Onsen Resort le 15 avr. 2024
Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort.We appreciate to you for the review.We hope you had a pleasant stay during your stay.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen ResortFront desk
4/10 Médiocre
Wing Man Veronica
28 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wing Man Veronica
Séjour de 1 nuit en février 2024
Réponse de HOTEL MYSTAYS Fuji Onsen Resort le 15 avr. 2024
非常感謝您本次蒞臨HOTEL MYSTAYS Fuji Onsen Resort。更誠摯地感謝您於百忙之中,願意撥空與我們分享您寶貴的意見。在逗留的时候舒适地可以度过了吗?全體員工在此衷心期待您的下次光臨。HOTEL MYSTAYS Fuji Onsen Resort
10/10 Excellent
Matthew
28 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Matthew
Séjour de 1 nuit en février 2024
Réponse de HOTEL MYSTAYS Fuji Onsen Resort le 15 avr. 2024
非常感謝您本次蒞臨HOTEL MYSTAYS Fuji Onsen Resort。更誠摯地感謝您於百忙之中,願意撥空與我們分享您寶貴的意見。在逗留的时候舒适地可以度过了吗?全體員工在此衷心期待您的下次光臨。HOTEL MYSTAYS Fuji Onsen Resort
8/10 Bien
アキラ
25 févr. 2024
アキラ
Séjour de 1 nuit en février 2024
Réponse de ホテルマイステイズ富士山展望温泉 le 15 avr. 2024
この度はホテルマイステイズ富士山展望温泉をご利用いただき誠にありがとうございます。また、ご多用の中当館の評価にお時間を割いていただき重ねて御礼申し上げます。ご滞在中は快適にお過ごしいただけましたでしょうか。これからも皆様にご満足いただけるサービスが提供できるよう日々精進してまいります。またお近くにお越しの際には当館をご利用いただけますと幸いでございます。お客様のまたのご来館をスタッフ一同心よりお待ち申し上げております。ホテルマイステイズ富士山展望温泉
6/10 Satisfaisant
Vivian
Voyage en famille
20 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Vivian
Séjour de 1 nuit en février 2024
Réponse de Hotel Mystays Fuji Onsen Resort. Front Desk le 21 mars 2024
Dear vallued guet.Thank you for taking the time to share your Review. We feel to shay for apologize. We apologize for the inconvenience regarding the air conditioning in the room. that was the unhappy moment for us also now we are able to solve it. We would like to thank you from the bottom of our hearts for your valuable comment.We are very much looking forward to your next visit.
10/10 Excellent
Yiu Man
18 févr. 2024
Yiu Man
Séjour de 1 nuit en février 2024
Réponse de HOTEL MYSTAYS Fuji Onsen Resort le 15 avr. 2024
非常感謝您本次蒞臨HOTEL MYSTAYS Fuji Onsen Resort。更誠摯地感謝您於百忙之中,願意撥空與我們分享您寶貴的意見。在逗留的时候舒适地可以度过了吗?全體員工在此衷心期待您的下次光臨。HOTEL MYSTAYS Fuji Onsen Resort
10/10 Excellent
masayorhi
17 févr. 2024
masayorhi
Séjour de 1 nuit en février 2024
Réponse de ホテルマイステイズ富士山展望温泉 le 15 avr. 2024
この度はホテルマイステイズ富士山展望温泉にご宿泊を賜り、誠にありがとうございます。また、ご多用の中当館の評価にお時間を割いていただき重ねて御礼申し上げます。ご滞在中は快適にお過ごしいただけましたでしょうか。高評価を頂戴し光栄でございます。これからも皆様にご満足いただけるサービスが提供できるよう日々精進して参ります。またお近くにお越しの際には当館をご利用いただけますと幸いでございます。お客様のまたのご来館をスタッフ一同心よりお待ち申し上げております。ホテルマイステイズ富士山展望温泉フロント
10/10 Excellent
Hon Ping
15 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great hotel nice view
Hon Ping
Séjour de 1 nuit en février 2024
Réponse de Hotel Mystays Fuji Onsen Resort. Front Desk le 21 mars 2024
Dear Guest:Thank you for taking a moment to share your experience at Hotel Mystays Fuji Onsen Resort. We are so pleased to hear good reviews for good Stay with the room's view, Onsen and the aminities from the hotel. We are also happy to hear our guest was enjyoued with snow also during the stay. and nearest facilities for the exta activities.We look forward to Stay with us next time.Best rerards
6/10 Satisfaisant
Tzufeng
13 févr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
能看見富士山,但收費過高的旅館
Tzufeng
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Mystays Fuji Onsen Resort. 前台 le 21 mars 2024
感谢您分享您的评论。 我们感到不好意思道歉。得知您在住宿期间遇到的困难,我们深感抱歉。 我们以最高标准要求我们的团队,我们很遗憾下次未能达到这些期望。取决于动态价格范围,如果季节或特殊活动,销售价格会高于基本价格。我们接受预订,因为客人在预订时知道价格您的评论一定会注意到并提交给管理团队。此致
8/10 Bien
なおと
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
なおと
Séjour de 1 nuit en janvier 2024
8/10 Bien
Sheue Ching
3 févr. 2024
Sheue Ching
Séjour de 2 nuits en janvier 2024
10/10 Excellent
Kushal
2 févr. 2024
Kushal
Séjour de 1 nuit en février 2024
Réponse de HOTEL MYSTAYS Fuji Onsen Resort le 15 avr. 2024
Thank you for staying at HOTEL MYSTAYS Fuji Onsen Resort.We appreciate to you for good the review.We hope you had a pleasant stay during your stay.Every staff member at our hotel hopes that you will choose to stay with us again in the future.HOTEL MYSTAYS Fuji Onsen ResortFront desk
4/10 Médiocre
moojoon
Voyage en famille
29 janv. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
moojoon
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Mystays Fuji Onsen Resort. Front Desk le 21 mars 2024
Dear guest Thank you for sharing your experience at Hotel Mystays fuji Onsen resort. First and foremost, please accept our apologies for the unsatisfactory experience you had during the Stay with us. The resturent menu we prepare for all guest, depends the guest it will may not match, we have almost 60 over menu for breakfast.Depend the seson the menu will change. Off your comment is noted, we will subbmite at management team. Thank you fro your valuble comment.We thought you might be interested to Stay for next time also.Best regards,
10/10 Excellent
Orlando, Miami Lakes
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Orlando
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Mystays Fuji Onsen Resort. Front Desk le 21 mars 2024
Dear GuestThank you for staying with us, and also Thank you for your review. We suggest for our guest for the view Please choose the room with the view.We thought you might be interested to Stay for next time also.Best regards