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Avis sur La Quinta Inn by Wyndham Fresno Yosemite

2.5 out of 5
La Quinta Inn by Wyndham Fresno Yosemite
2926 Tulare St, Fresno, CA

Avis

5,6
Note des voyageurs de 10 (Excellent), d’après 174 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 195 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 165 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 191 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 279 avis sur 1004." "

5,6/10

Propreté

6,8/10

Personnel et service

5,4/10

Équipements

5,4/10

Infrastructures et conditions de l’hébergement

6,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Mario

Les points forts : Propreté, personnel et service, confort de la chambre
Hôtel correct.
Bien situé. Chambre propre. Relais de motocycliste alors les inconditionnels de Harley sont heureux d’incommoder les autres clients avec le bruit infernal de leur moto. Déplaisant et irrespectueux. Déjeuner pauvre: à 8h30, il ne restait presque plus rien à manger. Il a même fallu aller chercher 2 verres dans la chambre pour boire un restant de café car il n’y avait plus de verres
Séjour de 1 nuit en juin 2022
Réponse de Rebecca Ellington, Night Auditor le 16 juin 2022
Thank you for your feedback on your recent stay with us. We hope to see you again on your next trip

2/10 Horrible

Arnoldo

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté et personnel et service
The receptionist who attended me had a very bad character, arrogant, the a/c in the room was not working, and one of the beds was dirty, had sand and smelled bad in the sheets.
Séjour de 1 nuit en avril 2024
Réponse de Amber le 25 avr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you stay with us was not a good stay Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Bien

Daily

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good services, clean.
Séjour de 1 nuit en avril 2024
Réponse de Amber le 22 avr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. It is always a pleasure to receive positive feedback.I am particularly pleased that you found found the hotel to be clean and we served you well. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Vincent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Amber le 22 avr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be satisfactory. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Horrible

Pooja

Voyage en famille
Les points faibles : Équipements
Dont stay with kids plz
Séjour de 1 nuit en avril 2024
Réponse de Amber le 22 avr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not feel like you could have kids here. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Satisfaisant

Valerie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our stay was nice we didn’t have any issues checking in and our stay was peaceful and quiet
Séjour de 2 nuits en avril 2024
Réponse de Amber le 15 avr. 2024
Dear Valerie,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be peaceful! I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

6/10 Satisfaisant

Maria

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté et personnel et service
front desk staff very friendly. Building is outdated but we dont mind. Room is outdated and cleaned very good by the hardworking housekeepers!
Séjour de 2 nuits en avril 2024
Réponse de Amber le 8 avr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our staff to be hardworking and friendly. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations, and hope to work on being outdated in the future. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,La Quinta Fresno

10/10 Excellent

Salvador

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super
Séjour de 1 nuit en avril 2024
Réponse de Amber le 8 avr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. It is always a pleasure to receive positive feedback.I am particularly pleased that you found it to be super. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,La Quinta Fresno Yosemite

8/10 Bien

Perla

Séjour de 1 nuit en avril 2024

8/10 Bien

Raoul

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast was weak
Séjour de 2 nuits en avril 2024
Réponse de Amber le 5 avr. 2024
Hi Raoul,Thank you for taking the time to provide feedback. We understand the Free Breakfast was not up to your standards, but I hope everything else exceeded your expectations. We provide hot and cold items for breakfast, it could have been possible of a run out of items type of situation but if you plan to come back in the future, we hope to pleasantly surprise you.Thank you again

8/10 Bien

Olivia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Lilianna le 3 avr. 2024
Thank you for leaving a review, hope to see you again in the near future. Have a good evening.

6/10 Satisfaisant

Emily

The room feels dark and dingy. It might feel lighter and brighter if the wall wasn’t painted dark purple and there was light through the one window. Whomever they hired to paint should be replaced. There is paint splattered all over the floor and drops on the refrigerator. This is my first time in a La Quinta and it will definitely be my last. The neighbors got home around 2am and have been partying next door all night. It’s now 6:30am. I just want to get out of here.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Lilianna le 3 avr. 2024
Good Evening Emily, thank you for leaving us review, we hope see you soon and give us another chance to make it a better stay next time, we are sorry you had a unpleasant stay, we will bring this to or mangers attention.

10/10 Excellent

Maribel

Voyage en groupe
The hotel was close to our event venue.
Séjour de 2 nuits en mars 2024
Réponse de Amber le 25 mars 2024
Hi Maribel,Thank you for taking the time to give us a great comment, and glad we were the ones close to your event venue!Thank you again,

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super bien
Séjour de 2 nuits en mars 2024
Réponse de Amber le 25 mars 2024
Hola David,¡Gracias por tomarse el tiempo para brindarnos su reseña y nos alegra que haya tenido una excelente estadía! Gracias de nuevo

8/10 Bien

Shannon

Les points forts : Personnel et service
Customers are very rude when they get up in the morning they're talking loud standing by your door they don't know if you're asleep or up that's one thing it needs to be said please respect your neighbors while staying here other than that no problem
Séjour de 1 nuit en mars 2024
Réponse de Amber le 22 mars 2024
Hi Shannon,I must agree with you that some people really do not have common courtesy and I apologize for those that did not respect those around them!I am glad to hear that your stay with us was satisfactory other than the other guests. Thank you for your feedback!

4/10 Médiocre

Raul

Séjour de 1 nuit en mars 2024
Réponse de Amber le 8 avr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Fresno Yosemite. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay did not go as expected. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

10/10 Excellent

Jackie

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
the girl who checked us in was so sweet and very helpful
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Staff le 20 mars 2024
Thank you for sharing with the front desk staff, glad to hear your check in experience was pleasant and accommodating.

10/10 Excellent

Anthony

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location to Selland arena.
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 20 mars 2024
Dear Anthony,Thank you for sharing your feedback with our team. We are happy to hear that your stay was accommodating and the location was convenient. We hope to see you for any future bookings.

2/10 Horrible

Richard

Séjour de 1 nuit en mars 2024
Réponse de Lily le 4 avr. 2024
Good Afternoon Richard, thank you for leaving us a review, we would love to hear on why you stay was not a good stay, any feedback would be appreciated. hopefully to fulfill the next guest(s) stay or possibly a future stay you book with us again. Front Desk Agent Lilianna R. :)

10/10 Excellent

Patricia

Séjour de 1 nuit en mars 2024
Réponse de lily le 3 avr. 2024
Hello Patricia, thank you for taking the time and leaving us a review, we hope to see you soon again. Front Desk Lilianna :)

10/10 Excellent

Li

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great Location
Séjour de 1 nuit en mars 2024
Réponse de Management le 12 mars 2024
Dear Li,Thank you for your feedback. We are happy to hear you enjoyed your stay. We hope to see you for any future bookings!

6/10 Satisfaisant

Valerie

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The toilet smelled like it hadn't been cleaned in weeks and the rooms were a little outdated. The noise coming from people walking and talking loudly in the halls at about 2:30 AM felt like they were right in the room with us. Though I will say that the front desk staff was pleasant and helpful during our stay.
Séjour de 1 nuit en février 2024
Réponse de Management le 5 mars 2024
Dear Valerie,We are sorry to hear that you experienced these issues during your stay. I have shared your concerns with our Facilities Manager. We hope this does not impact any future bookings.

2/10 Horrible

leonor

Voyage en famille
Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No me regresaron mi depocito de 2 cuartos ke rente ke ablara al banco si eyos me los tenian ke devolver y no me fieron mis 200 dolares
Réponse de Management le 5 mars 2024
Dear Leonor,I have looked into your reservation, we did not take your deposit. It was released upon checkout. It was only authorized for 100. If you need help in regard to this, please contact us at 559-442-110 ext. 5. Thank you,

10/10 Excellent

Ramiro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Front Desk Team le 27 févr. 2024
Dear Ramiro,Thank you for your feedback. I am happy to hear that you enjoyed your stay. Please come back and see us for any future bookings!

6/10 Satisfaisant

Nancy, Morro Bay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
1st day for breakfast hot gravy was brought out but the biscuits were frozen. Within an hour there was no meat or eggs. 2nd day very early there were no meat or eggs. There was plenty of bread for toast and waffle mix. Only one coffee caraft that emptied quickly.
Séjour de 2 nuits en février 2024
Réponse de Front Desk Team le 23 févr. 2024
Dear Nancy,We are sorry to hear that you did not enjoy breakfast. We hope this negative experience doesn't affect booking in the future! Have a great day!

10/10 Excellent

MAYELA

Séjour de 1 nuit en février 2024
Réponse de Front Desk Staff le 20 mars 2024
Thank you for sharing for feedback with the front desk staff. We hope to see you again for future bookings.

2/10 Horrible

Fab

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
cockroaches
Séjour de 2 nuits en février 2024
Réponse de Management le 20 févr. 2024
Dear Fab,I am sorry to hear that you experienced this issue during your stay. I will call our third-party pest control company and have this taken care of. Have a great day.

2/10 Horrible

Annie

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nothing
Séjour de 1 nuit en février 2024
Réponse de Front Desk Team le 15 févr. 2024
Dear Annie,We are sorry to hear that you did not enjoy your stay. I am unsure what issues you experienced, so we can correct them. Have a great day!

6/10 Satisfaisant

Trevor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was clean but the stairs and walkways should be better maintained. The elevator was broken so we had to carry everything upstairs. After taking our suitcases and belongings into our room, we noticed that the door wouldn't lock when it was closed. Staff couldn't figure it out and didn't have another room ready for us, so we had to walk downstairs and put everything back in the car so we could get to our event on time. When we returned after 11pm, there was only a room on the third floor, so we had to walk everything back up to the new room. The problems with the door lock and elevator were not the fault of the staff on duty and they handled things as well as they could. When checking out the next day, I accidentally left my charger in the room and my key stopped working. Housekeeping said they couldn't open the door so I could go back in, but the young woman at the front desk was nice enough to walk up to the third floor and get the charger for me.
Séjour de 1 nuit en février 2024
Réponse de Management le 13 févr. 2024
Dear Trevor,Thank you for your feedback. I am sorry to hear that you experienced these issues during your stay. We are working on these issues and hope it doesn't affect your opinion of La Quinta. We hope you have a great day!

10/10 Excellent

ailish

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
pleasant stay !
Séjour de 3 nuits en février 2024
Réponse de Management le 6 févr. 2024
Dear Alish,Thank you for your feedback!Have a great day.

10/10 Excellent

Felicia

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was very nice and clean.
Séjour de 1 nuit en février 2024
Réponse de Management le 6 févr. 2024
Dear Felicia,Thank you for your feedback!Have a great day.

10/10 Excellent

Gabriel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There is a calm and warm feeling I get every time I stay here. The rooms are very clean and in order. The beds are super comfortable which help me sleep like a baby. There is very little noise from other guests or the outside world. I have stayed here several times over the weekend and I haven't had any bad experiences whatsoever. The staff is very friendly, professional and kind. The service is great and breakfast is available with a variety of food items to choose from. The WiFi has no issues with slow connection. There are plenty of cable channels to watch during your stay. There's a microwave and a small fridge for added convenience. There's quite a bit of places to choose from that are near by, when it comes time to eat or have some leisure time. I recommend this place for its low rates and added comfort. Room availability is always reliable convenient. *****Full stars by me*****
Séjour de 2 nuits en janvier 2024
Réponse de Management le 13 févr. 2024
Dear Gabriel,Thank you very much for your feedback. We are very happy to hear that you enjoyed your stay. We hope to see you again for any future bookings! Have a great day.

10/10 Excellent

Thomas

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The location was convenient and the staff was friendly once they finally came to the front desk. I could only use 3 of the 6 drawers in the dresser. For some reason the other 3 would not open. The breakfast was very limited with only waffle mix, cold cereal and two pans that were emply that I assumed had scrambled eggs in one and some lind of meat in the other and this was at 8 am. When I first got there I walked around the hotel to get familar with the layout. I was in a room on the second floor. I went to the third floor looking for an ice machine and it looked like the third floor had not been used in quite some time with pigeons roosting everywhere and pigeon poop everywhere. This stay met the bare basics except for the lack of a breakfast. Fortunately there is an IHOP next door. I will look a little harder the next time I need a place to stay in Fresno.
Séjour de 1 nuit en janvier 2024
Réponse de Management le 1 févr. 2024
Dear Thomas,Thank you for your feedback. As an exterior property, we are constantly trying to combat the pigeons and I apologize that it inconvenienced your stay. As far as breakfast is concerned we do offer a continental breakfast, and am sorry if it wasn't refilled in adequate time. I will talk to my breakfast hosts. I hope this doesn't negatively impact your views on all La Quinta's. I hope you have a great day!

2/10 Horrible

Ryan

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Management le 30 janv. 2024
Dear Ryan,Thank you for your feedback. I apologize that you did not enjoy your stay. I am unsure what issues you experienced so we can try and correct them. Have a great day!

2/10 Horrible

Jesus

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disgusting
They say breakfast comes with your stay, it’s a waffle maker, dollar tree mini muffins, expired yogurts, broken coffee dispensers and best of all, they put things out at least 30mins late. The rooms smell and as soon as you turn the light you can see cockroaches scared away!
Séjour de 1 nuit en janvier 2024
Réponse de Management le 30 janv. 2024
Dear Jesus,Thank you for sharing your feedback for your stay. I apologize for any inconvenience you encountered. Yes, breakfast is included, and I am sorry that it did not meet your expectations, I have considered your input for the future. As far as the cockroaches, I do apologize and have called our pest control company to take care of this issue. Please understand that we take your concerns very seriously. Have a great day!

8/10 Bien

Harry

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Generally good. However, I was not impressed with the breakfast was not well serviced.
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk Team le 25 janv. 2024
Dear Harry,I am sorry you had this experience. We did have a staff member call out and are sorry this inconvenienced your stay. We hope this doesn't affect your future stays. Have A great day!

6/10 Satisfaisant

Emma Patricia

Séjour de 1 nuit en janvier 2024
Réponse de Front Desk Team le 23 janv. 2024
Thank you for your feedback!

10/10 Excellent

Francisco

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was great
Séjour de 2 nuits en janvier 2024
Réponse de Management le 18 janv. 2024
Dear Francisco,Thank you for your feedback! I am happy to hear that you enjoyed your stay! Please come back and see us for any future bookings!

4/10 Médiocre

Finn

Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Fine I guess
The room was alright but the walls very thin. All three nights people were shouting at each other right outside my door. I didn't feel super safe.
Séjour de 3 nuits en décembre 2023
Réponse de Amber le 8 janv. 2024
Hi Finn, Thank you so much for taking the time out of your day to share your experience. We understand you experienced disturbances from other guests and we will look into the situation so that other's do not experience it in the future. Please do not hesitate to reach the front desk during your stay for any concerns, we are here 24/7. Thank you!

8/10 Bien

Jagbir singh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything all good
Séjour de 1 nuit en janvier 2024
Réponse de Amber le 8 janv. 2024
Hello Jagbir,Thank you so much for your feedback! We appreciate you!

8/10 Bien

Herman Alberto Galindo

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
The elevator was not working Little maintenance in the rooms
Séjour de 2 nuits en janvier 2024
Réponse de Management le 9 janv. 2024
Dear Herman,Thank you for sharing your feedback with our team. I am sorry that the elevator is out of service. Please know we are currently working on this issue. Have a great day!

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Management le 9 janv. 2024
Dear Guest,Thank you for your feedback. We hope you come back and see us for any future bookings!

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de Management le 9 janv. 2024
Dear Guest,Thank you for your feedback. We hope you come back and see us for any future bookings!

10/10 Excellent

San Juana

Séjour de 1 nuit en décembre 2023
Réponse de Front Desk Team le 23 janv. 2024
Thank you for your feedback!

8/10 Bien

Chalee

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Réponse de La Quinta Team le 10 févr. 2024
Thank you for your feedback.

4/10 Médiocre

Lue

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Inconvenient
Séjour de 1 nuit en décembre 2023
Réponse de Management le 28 déc. 2023
Dear Lue,Thank you for your feedback. I am not sure what the issue was, or what was inconvenient. I hope you have a great day!

10/10 Excellent

ARACELI

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Réponse de La Quinta Team le 10 févr. 2024
Dear Araceli,Thank you for your feedback. We are happy to hear you enjoyed your stay with us. Please come back and see us for any future bookings!

8/10 Bien

Efrain

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was helpful and friendly. The room was nice and clean. Good place to stay. I will return at another day.
Séjour de 1 nuit en décembre 2023
Réponse de Management le 28 déc. 2023
Dear Efrain,Thank you for your feedback. Have a great day! We look forward to seeing you for any future bookings!

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Even a Motel6 room gets you a minifridge and micro
Is the first time I get a room with no microwave and no minifridge., the thermostat on the wall is not controlling anything , you have to go to the wall AC unit and push the buttons on it.
Séjour de 1 nuit en décembre 2023
Réponse de Front Desk Team le 28 déc. 2023
Thank you for your feedback, we do have rooms with microwaves and fridges you would just need to request it. Sorry about the misunderstanding. Have a great day!

2/10 Horrible

Sarah

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Room standard
I asked for a non smoking room but it was definitely smoked in.
Séjour de 1 nuit en décembre 2023
Réponse de Management le 22 déc. 2023
Dear Sarah,Thank you for your feedback. I am very sorry to hear this. All of our rooms are non-smoking however, sometimes people break that rule. Regardless, you should not have been given a room under those conditions. I offer my sincere apologies. Thank you, and have a great day!