Good Morning Isabelle,Appreciate for taking time survey for your recent stay with us. We are apologize certain items you wouldn't be satisfied. For your knowledge, we r choice franchise hotel so our breakfast menu serve as per Choice Hotels guidelines. For, bedding issue we will assure that change the bed so all our future loyal guests will satisfy. We r trying and giving 100 percent everyday for maintaining cleaning standards.Once again thank you for choosing us.Hopefully see you again in future and allow us serve better and you can see the difference. ThanksGeneral Manager Econo Lodge, Fredericksburg, VA-22408

Dear Nicole,We apologize for any inconvenience caused by the cleanliness of your room not meeting our usual standards. Your feedback is important to us, and we will address these issues promptly with our housekeeping team to ensure improvements are made. We hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely, Hotel Manager

Dear Denise,We apologize for the disappointment you experienced during your stay with us. Maintaining a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of your expectations in this regard. Your feedback is invaluable, and we will address the cleanliness issues you mentioned to ensure that they are promptly resolved. We hope to have the opportunity to regain your trust and provide you with a more enjoyable experience in the future. Sincerely, Hotel Manager

Dear Roxie,Thank you so much for your kind words. We're pleased to hear that you found your stay to be quiet and clean! We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

Dear Guest,Thank you for your feedback. If there's anything specific we can do to improve your experience next time, please feel free to let us know. We appreciate your stay with us and look forward to welcoming you back.Sincerely, Hotel Manager

Dear Kierra,We're thrilled to hear that you had an easy check-in process during your stay with us. Our goal is to provide a seamless experience for our guests, and we appreciate your feedback. Thank you for choosing our hotel, and we look forward to hosting you again in the future.Sincerely, Hotel Manager

Dear Debra,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,General ManagerEcono Lodge,Frederickksburg, Va

Dear Randy,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,General ManagerEcono Lodge,Frederickksburg, Va

Good morning Tiffany,Thanks for taking time to give us feedback staying exprience with us. We gald to see that you like our place which feel decent. As per other stuff, like AC units little dirty and pollow cases so we will promise you take care of that properly on going efforts and try to provide as much as cleanliness standards. Your sincerely, Management

Dear Tonino Di,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,General Manager Econo Lodge, Fredericksburg, Va

Good Evening Yves,Thanks for taking time for survey. your words r key for our success. We can see that your recent exprience stay with us was not fulfil. As per you mention, NO Breakfast that doesn't mean to us. We set up the complimentry continental breakfast menu as per Choice Hotel International guidelines. So that how we follow the insutruction for hotel management. Once again, we r apologies for inconvenience from our entire team. We will assure you to improve our standard and services for all our future mutal guests like you. ThanksGM

Good Morning George,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,General Manager Econo Lodge, Fredericksburg, Va

Good afternoon Phil,Thanks for your comment. First of all , We never had bed bug in our hotel so i don’t know how they come. Might be you bring it or what we don’t know. We r inspecting our rooms regularly after housekeeping process and we r not find anything thing so how can u said that without any evidences! Also I saw you other room but there were nothing wrong and I rent that same room after your check-out of the hotel and no one have any complaint. So what make difference to you compare to others. Any way thanks for at least choosing our hotel and we will promise to take care proper maintain our facility. Thanks

Dear Abdullah,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General Manager

Good Morning Abdallah,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,General Manager Econo Lodge, Fredericksburg, Va

Good Morning Melanie,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,General Manager Econo Lodge, Fredericksburg , Va

Good Afternoon Abdullah,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Econo Lodge, Fredericksburg, Va

Dear Sherry,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,General Manager

Good Morning Larry,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,General ManagerEconolodgeFredericksburg, Va

Good Afternoon Pete,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,General ManagerEconolodgeFredericksburg, Va

Good Afternoon Gerald,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General ManagerEconolodgeFredericksburg, Va

Dear Guest,We apologize for the condition of the room and lobby during your recent visit. This does not meet our cleanliness standards, and we understand your decision to seek alternate accommodations. Your experience is important to us, and we will address this issue promptly to ensure a better stay for future guests. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear Jay,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Econolodge StaffGMEconolodge (540) 898-7100

Good Afternoon Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM EconolodgeFredericksburg, Va

Good Evening Renate,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I apologies to your recent stay with us because couple of spots which you mention make you not happy. I assure you we will hang the clean shower curtain for moving forward all our mutual guests rooms. Second, we don't have idea why not you comfortable with breakfast but I let you know we follow the guideline for breakfast as per Choice Hotels Internationals. We can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Have Great Evening. Thanks

Good Afternoon Keith,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM Econolodge

Good Afternoon Anna,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM Econolodge

Good Afternoon Mr. John, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM Econolodge

Good Afternoon Mr. Don,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM Econolodge

Good Afternoon Brittany, Thanks for taking time for survey us. We are apologies for you inconvenience stay with us and can't full fill your expectation. We know that why your r not happy because of you won't get your refund from the Expedia. Also, hotel policy is 'No Refund' from any reservation come from 3rd Party. The guy with you I already show to him how use hand shower bathroom. We take your comments seriously and try to improve our guests services which make better feel all our future mutual guests. Thanks General Manager

Good Afternoon Don, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM Econolodge

Good Afternoon Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM Econolodge

Good Morning Crystal, Thanks for taking time survey for us. As per your reservation situation at hotel it is guest responsibility what ever amount is top that supposed to pay by guest. 3rd party reservation company they put their virtual card and we charge only amount they put into card. Hotel management was done their duty that night time when you already check-in. But later we figure out the difference so that's manager was call you night time. Management has rights to make transactions straight with all mutual guests doesn't matter what ever time frame. Manager was doing duty on that night and unnecessarily he was not bothering you. Management knows and will improve more business practice with loyal guests. We glad to see that you shows in the office in the morning and clear dues. It was looks osam with fair terms. Thank you for staying with us. Good Day.

Good Afternoon Nikki, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM Econolodge

Good Afternoon Misael, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM Econolodge

Good morning Jamal, Thank for taking time to the words for our service standard. I know you were called the hotel for cancel the reservation but as I told you your reservation was Pre-paid third- party already. The hotel cancellation policy is 48 hours before check-in. No exception on that. If you like to check on site www.choicehotels.com in search box put our hotel name and you can see all the information. Once again we really apologies you wouldn't get the refund as per policy. Best advice, moving forward when you make reservation always check reservation cancellation policy. Thanks General Manager

Good morning Sarah, Thanks for taking time to survey for us. Your words are big assets for our business. I can see the you had some unfavorable experience in our hotel but we will keep improving our services day by day and trying to make 100% memorable experience to all our loyal guest. Once again, I am apologize to on behalf our staff members but expecting to see you again in future and you can see the difference. Thanks General Manager.

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thanks General Manager

Good morning Sheena, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thanks General Manager

hank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thanks General Manager

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM Econolodge (540) 898-7100

Good morning William, As per hotel Cancellation policy is 48 H/R. We can't get the cancellation before the check-in date. So that's you impacted No Show Charges. Also, Its 3rd party guaranteed reservation which is prepaid. Just let you know moving forward, any hotels & motels you go make sure First Cancellation policy. Thanks GM