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Avis sur The Last Word Franschhoek

5 out of 5
The Last Word Franschhoek
68 Huguenot Street, Franschhoek, Western Cape

Avis

9,8

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 62 avis sur 69." "
Note des voyageurs de 8 (Bien), d’après 5 avis sur 69." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 69." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 69." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 69." "

9,8/10

Propreté

9,8/10

Personnel et service

9,8/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

delyse

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was incredible and made our stay amazing. The small touches added to the suite were extremely thoughtful. The suite was huge and the entire property was tastefully decorated and pristine. A 5-star
Séjour de 2 nuits en mai 2024
Réponse de Steve le 9 mai 2024
Thank you so much for you r very kind words, we hope to have you back staying with us again soon

10/10 Excellent

Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ausgezeichnet
Séjour de 7 nuits en février 2023
Réponse de Kelsey le 11 mai 2023
Thank you!

6/10 Satisfaisant

Eric

3 star stay - heavy 5 star price!
Very average place but comes with a very high price. Standards not up to the price being charged. Attention to the little things missing. Definitely not worth over Euro 300 per night! Bathroom towels old and fraying. No back-up power for repeated load-shedding (even 3-star hotels in Cape Town / Graaf-Reinett / Kruger Park / across South Africa now have full solar invertor - back-up generators installed!). Bed too short (and I am average height - my feet hang over end which last happened to me at a hotel for midgets in Paris!). Room cleaning service merely adequate. Off street parking almost unparkable unless you're in a Fiat Uno. Etc ... Much better places in Franschoek for much less money.
Séjour de 3 nuits en février 2023
Réponse de Kelsey le 11 mai 2023
Thank you for these kind words, we hope to see you again soon.

10/10 Excellent

Bruce, Houston

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Last Word is a great place to stay - spacious room, great amenities, friendly and helpful staff. The only complaint was that our room had an air conditioner which was undersized for the room. That coupled with the rolling power outages made the room quite uncomfortable at times.
Séjour de 3 nuits en décembre 2022
Réponse de Kelsey le 11 mai 2023
Thank you, we hope to see you again soon.

10/10 Excellent

Kathryn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It really is the last word!
Amazing hotel and staff. Beautiful room with it’s own small swimming pool. The breakfasts were delicious and the house keeping staff are amazing! Thank you for a wonderful stay
Séjour de 3 nuits en octobre 2022
Réponse de Kelsey le 11 mai 2023
Thank you, we hope to see you again soon.

10/10 Excellent

Helen

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Perfect
Séjour de 3 nuits en mars 2022
Réponse de Kelsey le 11 mai 2023
Thank you!

10/10 Excellent

Helen

Séjour de 2 nuits en mars 2022

10/10 Excellent

Helen

Voyage en couple
Les points forts : Propreté et personnel et service
We think this hotel is a gem in Franschhoek. This is our 2nd visit, first staying in room 3 and this stay in room 2. The staff cannot do enough for you, we love our suite, feeling very relaxed in it. The extra touches the staff go to are greatly appreciated.
Séjour de 1 nuit en mars 2022
Réponse de Steve le 29 mars 2022
Thank you so much for the kind words and we hope to have you back again soon.

4/10 Médiocre

Andrew

Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Disappointing
The price I paid way way too much for the experience of staying at the last word. I don't mind paying for quality but this trip it really was way out of kilter regarding pice vs experience.
Séjour de 2 nuits en mars 2022

10/10 Excellent

Matthias

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Spot in the middle of Franschhoek
Loved it! was really great and everyone was super friendly
Séjour de 1 nuit en janvier 2022

10/10 Excellent

Uwe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
5 Stars
Awesome stay in a beautiful guest house. Charming and luxurious with super large rooms with everything you need. Will certainly be back.
Séjour de 1 nuit en décembre 2021

8/10 Bien

Akbar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Service with a smile!
Overall a memorable stay at the hotel. The staff and responsiveness to requests are top notch. From the welcome we received from Conrad and the team to them trying to fulfill our requests, they were amazing. Rooms are large, which is ideal for a couple, not sure about families, did not ask. The hotel is situated on the main road it is within walking distance of all you need. Make sure you look out for the sign as Wave directed us to the delivery entrance! Dietary requirements are catered for no problem - you ask and they try to accommodate the request. The afternoon tea/drinks were a treat. They only have breakfast on site and do not do other meals - they are surrounded by a variety of restaurants. The pool is not heated so usage is dependent on the time of year and temperature. There are 10 rooms and not enough parking, so you might need to park on the street - our car was safe overnight.
Séjour de 2 nuits en novembre 2021

10/10 Excellent

Euan

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic place
As always this hotel delivers on Service, Location and Standards.
Séjour de 1 nuit en septembre 2021
Réponse de Kelsey le 8 sept. 2021
Thank you so much for the kind words and we hope to have you back soon.

10/10 Excellent

Euan

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous spot
Great place, centrally located, excellent rooms and service.
Séjour de 1 nuit en mai 2021

10/10 Excellent

Euan

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic place
Great location, friendly helpful staff
Séjour de 2 nuits en mai 2021

10/10 Excellent

Anko

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great experience overall
The Last Word is your home away from home. The entire staff has really gone the extra mile to make us feel comfortable, with little treats, candle lit room, a friendly smile. Thank you Conrad, Franklin and Team for all your efforts.
Séjour de 3 nuits en décembre 2020

10/10 Excellent

Hunter, London

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay at this lovely hotel. Beautiful rooms and a 5* service from start to finish
Séjour de 2 nuits en septembre 2020

10/10 Excellent

Bettina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We loved it. Very cosy style - good service. Will for sure come back.
Séjour de 2 nuits en février 2020

10/10 Excellent

Vicki

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Boutique Hotel
Séjour de 1 nuit en janvier 2020

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, great service and the room was extremely comfortable. Would recommend this property to anyone interested the Winelands of CapeTown.
Séjour de 1 nuit en février 2020

10/10 Excellent

E

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best Hotel in Franschhoek
Stayed here many times. Always amazing, faultless.
Séjour de 2 nuits en octobre 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is super friendly and helpful. They will go out of their way to meet your needs. The room was super spacious and comfortable. The hotel includes all mini bar, alcohol and breakfast in their rate. The location is great, in the town center, lots of shops and great restaurants around.
Séjour de 2 nuits en septembre 2019

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Delightful stay
Lovely oasis of calm in delightful town Staff delightful and helpful Wineland tours and tastings excellent
Séjour de 2 nuits en juillet 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
From when you first walk into the property and are greeted by the warm staff, you know this place is special. Literally located in town, you can walk everywhere. It is charming and decorated very tastefully exuding calm serenity. The rooms were very well appointed with heated floors, a bonus in Cape winters! Also complimentary stocked mini bar and two bottles of wine. They did little turn down touched to make are stay memorable and special. Breakfast was fresh and made to order, delicious. Would go back again, great break away from the city!
Séjour de 1 nuit en juillet 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Centrally located excellent service
The hotel was perfectly located for the village of Franshoek and the service was excellent.
Séjour de 1 nuit en juin 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2019

10/10 Excellent

Owen

Excellent service, lovely place!
Amazing place in fantastic town in the heart of wine country... the service was exceptional throughout and the attention to detail was superlative!
Séjour de 1 nuit en août 2018
Réponse de Steve le 5 sept. 2018
Thank you so much for your very kind words, we are so happy that you enjoyed your stay with us and we hope to have you back soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful! A most amazing stay - location, staff and the room were all perfect.
Séjour de 3 nuits en avril 2018

10/10 Excellent

Graham

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place
This was the last word in service. Nothing was too much trouble for Conrad, Franklin and their staff. Always attentive never intrusive. Highly recommended
Séjour de 3 nuits en mars 2018

10/10 Excellent

Zeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2018

10/10 Excellent

E

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous place
Amazing place, stayed here a few times, perfect location, outstanding service.
Séjour de 1 nuit en février 2018

10/10 Excellent

Moipone

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2017
Thank you very much

10/10 Excellent

Lars

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Traumhaft
Traumhaft
Séjour de 1 nuit en novembre 2017
Thank you so much

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Franklin the manager is amazing. Punctual, above and beyond, and sociable. He made the entire stay. The locations is lovely, a nice communal feel. If you are comfortable getting the front door keys for a place and sharing a glass of wine with your fellow guest, this is the place for you.
Séjour de 2 nuits en août 2017

10/10 Excellent

rdw, New York

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolute comfort
The historic buildings of this hotel are amazing and classical, but have been upgraded with all the modern luxury's one could want. Super friendly staff! We will be staying again.
Séjour de 2 nuits en août 2017

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfeição!
Não tenho como achar pontos negativos! A cidade é um charme e o Last word fez jus a cidade! Quartos super espaçosos, bem decorado, com uma mini sala de estar. Banheiros enormes, banheira com vista para as montanhas ( fiquei no número 7). Café da manhã muito bom! Welcome drink com vinho, creme brulè, enfim..não se arrependera
Séjour de 1 nuit en juillet 2017
Thank you so much for your very kind words. We are so glad you enjoyed your stay with us and we hope to have you again soon.

10/10 Excellent

Cristina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
encantador e aconchegante!!!
que hotel encantador!!! vc se sente especial!!! ja começou pelo check in, onde o sr Conrad nos levou pessoalmente ao nosso quarto, sequer foi necessário apresentar cartão de credito!! Enquanto éramos apresentados a nossa maravilhosa suite, foram servidos cafe e torta (deliciosa) de cortesia. Quarto excelente!!! Enorme, muito confortável, banheiro, (ou melhor, casa de banho, de tao grande!) espaçoso, com banheira, chuveiro, 2 cubas, sanitário separado... cama super confortável!! Mimos como pétalas de flores por todo quarto e banheiro e chinelos e roupões de banho me encantaram! frigobar abastecido com aguas, refrigerantes, sucos (ate de lichia!!!), vinho, que poderiam ser consumidos a vontade!! no lobby hotel tem um bar onde vc se serve a vontade de agua, sucos, vinhos e varias outras bebidas alcoólicas (vodca, whisky, licores...). hotel muito próximo a restaurantes e lojas, passeio muito agradável a pe. caso esteja chovendo, na porta de cada quarto tem guarda chuva a disposição. a noite, a eles preparam a cama para dormir: roupões e chinelos ao lado da cama, agua e um creme brulle (isso mesmo!!) no criado mudo. realmente tudo pra nos sentirmos especiais!! cafe da manha fora de serie!!! tudo preparado na hora! pedi um ovo poche com batatas rustie que estava divino!! todos os atendentes muito simpáticos e prestativos!!! contratamos no próprio hotel passeio para as vinícolas e transfer de volta para o aeroporto em Cape Town. Enfim, so tenho muitos elogios a esse hotel, parabéns!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The best!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Homely, welcoming hotel!
Homely hotel in the centre of Franschhoek. Conrad, the manager is very welcoming. Very comfortable stay.

10/10 Excellent

Dax

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb!
Great stay. Amazing service. In the heart of beautiful Franschoek.

10/10 Excellent

E, Cape Town

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place
Great place, great concept, stunning location

8/10 Bien

Mark, San Francisco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfy but not "the last word"
The rooms are spacious and well-equipped (though it took me half an hour to figure out how to get the fan to work - no staff on duty at night), but this is a tiny property on a quiet alcove off the main street, not a country estate like it appears in the photos. The gentlemen at the front desk is very helpful, but I arrived on a busy Monday and he had to call over a dozen restaurants before I could get a table (for one) for dinner. The pool is also very small. Overall very comfy but don't expect a truly world class experience.

10/10 Excellent

steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Jorge Ariel, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My The Last Word is that I will be coming back!
Booked this hotel for my birthday, how glad I was! The staff is incredibly friendly and very attentive to your needs. If there is one thing i would recommend anyone visiting South Africa is that you must reserve in advance restaurants Lots of Chateaus not far away!! Wine tasting is a must!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

David, Johannesburg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
honeymoon
Excellent boutique guest house. Centrally located in beautiful franschoek. Friendly staff and great food

10/10 Excellent

John, Sea Point

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely!
Pitch perfect and worth every rand spent.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quality hotel right in the main town
Franschhoek is a great place to spend a few days....wine tour (we did it on Horseback which was great), great shops and restaurants...(roca's overlooking the town was awesome!) and the hotel is right there...excellent personal service and advice on local visits and restaurants, and superb suites with personal plunge pool. Belgian chocolate shop close by does a great chocolate making demo and makes delicious chocs....

8/10 Bien

George

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Wei, Shanghai. China

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best hotel
All good