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Avis sur Hotel City Kräme am Römer

3 out of 5
Hotel City Kräme am Römer
Neue Kräme 23, Frankfurt, HE

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 26 avis sur 107." "
Note des voyageurs de 8 (Bien), d’après 41 avis sur 107." "
Note des voyageurs de 6 (Satisfaisant), d’après 31 avis sur 107." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 107." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 107." "

7,8/10

Propreté

8,0/10

Personnel et service

6,0/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

6,0/10

Écoresponsabilité

Avis

8/10 Bien

Pierre

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Central and quiet.
Séjour de 2 nuits en septembre 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Confort de la chambre

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Problemi di gestione penso dovuti alla situazione COVID
Séjour de 1 nuit en juin 2021

8/10 Bien

Reinhard

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2020

8/10 Bien

HARALD

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gute Lage für diesen bestimmten Anlass. Familienfest
Séjour de 3 nuits en mars 2020

10/10 Excellent

NIKOLAY

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2019

8/10 Bien

Elfriede

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2020

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Good: The front person was very friend and nice. The breakfast (included) was wonderful! Location is right on the historic part of the city and close to a train station. Very convenient location. Bad: The bathroom heat and hair drier were not working, and they couldn’t fix it during my stay.
Séjour de 1 nuit en décembre 2019

10/10 Excellent

WAI CHU

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
旅舘服務很好，有下午茶供應，並且可以拿回房間享用。但沖涼的門口很小，要側身才入到，需要改善門的大小。
Séjour de 5 nuits en décembre 2019

10/10 Excellent

Jesse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Only good things to say
Loved this quaint little hotel that was So close to Altstadt. It was a perfect location and a lovely stay. Also the breakfast was fresh and amazing
Séjour de 1 nuit en décembre 2019

8/10 Bien

Ornella

Voyage en groupe
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Centralissimo ma da rimodernare
Posizione da 10, idem cortesia dello staff della reception e la possibilità di poter sempre avere a disposizione the e caffè caldo. (Reception h24) La camera invece, piuttosto piccola, presenta diversi problemi di manutenzione soprattutto in bagno da lampade rotte a lavabi liniati. Mancano dei dettagli quali dei vanity set e anche il frigo in camera.
Vista dalla camera
Vista dalla camera
Camera
Bagno
Séjour de 2 nuits en décembre 2019

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sijainti oli aivan loistava! Huoneet hieman vanhahtavia, mutta siistejä. Ainoa miinus tulee lämpimän veden puutteesta suihkussa.
Séjour de 3 nuits en novembre 2019

6/10 Satisfaisant

Göran

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2019

10/10 Excellent

Wolfgang

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Posizione ottima nel centro della città, zona pedonale tra la zona commerciale, lo Zeil, ed il centro storico
Séjour de 4 nuits en octobre 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Séjour de 1 nuit en octobre 2019

6/10 Satisfaisant

Friederike

Voyage d’affaires
Séjour de 2 nuits en octobre 2019

8/10 Bien

Agnes

Les points forts : Personnel et service
Basic hotel in a central location.
Séjour de 3 nuits en octobre 2019

10/10 Excellent

CIBELE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Boa opção no centro histórico de Frankfurt
Hotel localizado bem no centro histórico de Frankfurt. Simples, mas aconchegante, serviço bom, café da manha condizente com o hotel. Localizado próximo a vários pontos turístico, passeio muito legal para se fazer a pé, bem como a todas as grandes lojas da cidade.
Séjour de 2 nuits en octobre 2019

10/10 Excellent

Luciana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2019

10/10 Excellent

María Elena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
En el corazón de Frankfurt.
Se encuentra muy bien ubicado; ideal para conocer la ciudad caminando y muy cerca de la Estación Central. Su habitación es impecable: con una cama muy cómoda, baño privado con todos los amenities imprescindibles y, además, cuenta con excelente wifi. Su desayuno buffet es variado y abundante. Se destaca la amabilidad y excelente atención de se staff.
Séjour de 3 nuits en septembre 2019

10/10 Excellent

Rob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2019

6/10 Satisfaisant

Dorothy

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Needs much of TLC.
Out of all our stays within German, this was our least liked. The rooms were dated, bathrooms small, carpets worn and general room appearance was very dated and in need of repair. Breakfast buffet was sub standard for all the other properties we stayed at. One of the comforters was dirty and didn't have the duvet cover on it. There was no car access to the hotel. Parking was all street or parking lot. The only benefit was closeness to shopping district. Very large shopping area 5 min. walk away.
Séjour de 2 nuits en septembre 2019

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
蚊が非常に多くて良く眠れなかった。
Séjour de 1 nuit en août 2019

6/10 Satisfaisant

Cristine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location, beware of random charges
The hotel was in an excellent location, and the staff was terrific in helping me contact the airline regarding my lost luggage. It’s an old facility, but well-maintained. Breakfast was adequate (I’ve had much better), the room was clean and spacious enough for me. The only problem I had was when I checked out they insisted I pay for the two beers I bought from the front desk. The problem with that is I never bought two beers. Rather than argue with them all day, I paid for them; it wasn’t much. I asked the clerk if I could walk in and buy a beer and put it on some random room. She said no, that I would have to give a room number and my name. That’s odd, cuz someone sure put two beers on my room; I don’t know how anyone there could know my name. It irritated me. Other than that, I’d stay there again.
Séjour de 3 nuits en juillet 2019

8/10 Bien

Rachel Lynn

Les points forts : Propreté, personnel et service, confort de la chambre
The location makes this worth the stay
After having read the positive reviews when I first saw my room I thought there was no way those reviews were real. My room was reminiscent of a dorm I had in the 80s that was a few decades outdated at that time. But you could not find a better location in the city! Step out the door and you have old Frankfurt to your right and new to your left. The breakfast was nice and the staff helpful. There was coffee and cake in the lobby in the afternoons. I felt safe in the hotel and in this part of town.
Séjour de 2 nuits en juillet 2019

10/10 Excellent

Sally

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Locatie is top!
2 jaar geleden voor het eerst geweest. Ligging in het centrum met parkeergarage om de hoek. Nu kwamen we in een kamer met volle prullenbakken van de vorige gasten en een wc met zwarte aanslag. Vieze vloerbedekking. Beetje jammer, lijkt wel alsof het hotel niet goed meer wordt onderhouden. Ontbijt is prima en personeel vriendelijk.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Great value. Hotel is in the middle of a shopping area and the reception is area is one floor above ground. Worth the extra effort.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement

10/10 Excellent

Israel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel. Good choice for a place to stay in Frankfurt. Good service brakefast and amazing location. I would defenetly come again to this hotel.

4/10 Médiocre

Steve, Oregon

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Too Noisy for Summer Stay
Because the hotel is very close to Berliner street, and is also located on a major walkway, the noise is considerably loud. In warm weather, the room's window must be open during the day and evening. As I was out of the room during the day, the street noise was not an issue. However at night, every late night rowdy "passer bye" could be heard. This activity continued through out the night, and into the morning.

8/10 Bien

Hannah, Baltimore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice room, mixed service
We were met at check-in with such a lovely, helpful man who went out of his way to carry our suitcase because the elevator was broken. He also took the time to look up if the post office was open and showed us how to get there on a map. The room was clean, comfy, and spacious. Wide variety for breakfast in the morning! The two double beds put together to make a full bed were on wheels, so it was hard to cuddle together without pushing the beds apart!! It was also a bit stuffy with the windows closed, but a bit noisy with them open (our room overlooked the front, where drunken shouts were heard all night and construction started very early!) But these are minor issues for us. The most concerning thing was the incredibly rude and sour man working behind the desk in the morning. Complete opposite of the man who welcomed us! We heard this man speak curtly and impatiently with several customers as we sat for our breakfast. He should take notes from his kinder, older colleague!

6/10 Satisfaisant

Kirsten

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
It was hard for us to locate and it was very noisy at night. It was a nice location during the day to shop and eat.

8/10 Bien

SOJUNG, Deutschland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was good.
It was good. It was middle of tourist place and breakfast was delicious and room was clean. However the one thing I did not like it the room was little bit small.

10/10 Excellent

Daniel, Wadsworth, OH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A Great Hotel
A great hotel on a walking street near a lot of great shopping. It's just a block from the historic Old City. Hotel staff made a great recommendation for dinner!

6/10 Satisfaisant

ZENICHIRO, 東京

真冬は厳しいかもしれません、
室内ヒーターが作動せずスタッフに対応をお願いしたが直すことができなかった。シャワーのお湯が出るまで数分かかった。朝食は美味しかった。

8/10 Bien

Karen , Franklinville, NJ

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable hotel in the perfect location
Hotel staff are amazingly friendly. Just outside the hotel is shopping and numerous churches. Perfect location! Room was small, but clean, comfortable, and quiet. I would definitely recommend and return again.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great economic option close to Old Frankfort
Staff was very accommodating of our larger group and set us up with a larger room across the street. Great accommodations for the price and definitely would be back again. Very close and convenient to Old Frankfurt area and plenty to do a short walk away.

8/10 Bien

Michael, Philadelphia, PA

Les points forts : Personnel et service
Location, Location, Location
Chose this hotel based on location and previous comments and was not disappointed. If you want to stay in the middle of the shopping and historic district this is a great choice. Hotel is very unassuming from the outside so you would not really notice it if you didn't know it was there. No issues at all with any part of the stay. we arrived at 730am and they let us check in!! I understand there is no air conditioning but that is not an issue in December. I can see where maybe rooms that face the street could be a bit noisy so request a room toward the back of the hotel.

8/10 Bien

Janice

Les points forts : Personnel et service

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre

8/10 Bien

Tetsuya, 日本

Les points forts : Personnel et service et confort de la chambre
どこに行くにも便利
入口、エレベーターが狭く、部屋も広いわけではありませんが、快適に過ごせました。Hauptwacheの駅からすぐなので、買い物にも観光にも便利です。

6/10 Satisfaisant

Myriam

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Está muy bien ubicado. Son amables y el desayuno es muy completo.

10/10 Excellent

Ozgur, Istanbul

Les points forts : Propreté, personnel et service, confort de la chambre
2 minutes to Romer
Stayed in September 2015 for 2 days with my wife. Very nice location, just 2 minutes to Romer. Breakfast in hotel is sufficient. However, there is no AC in the hotel, therefore staying in the summer may be uncomfortable.

8/10 Bien

YO-

Les points forts : Propreté et confort de la chambre
フランクフルト中心地からとてもアクセス便利
フランクフルトの中心地に位置しているので、ロケーションはいいです。 宿自体はいたって普通。 朝食が思ったよりもよかったです。

8/10 Bien

peter, Gold Coast Australia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Convenient and comfortable Hotel
Very convenient location to rail network, only a couple of stops from central station or 900m walk. Hotel is close to main square, town hall, river and is within the shopping precinct, restaurants and tourist atractions. Hotel Staff are very friendly and attentive, room clean and comfortable. Has jug and tea and coffee facilities in room. We were there during an extremely hot 3 days of 35degrees. No airconditioning in room only fan. Overall a comfortable stay.

8/10 Bien

Peter, Helsingborg

Les points forts : Propreté
Centralt!!
Enkelt hotell men vilket fantastiskt läge :-)

8/10 Bien

Caroline, Seattle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel in Altstadt
Room was small but functional. Breakfast was good. Location was really good. Overall, the hotel was a solid good.