Coffres-forts dans les chambres, bureau

Avis sur Adina Apartment Hotel Frankfurt Westend

Adina Apartment Hotel Frankfurt Westend
Osloer Strasse 3, Frankfurt, HE

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 694 avis sur 1060." "
Note des voyageurs de 8 (Bien), d’après 288 avis sur 1060." "
Note des voyageurs de 6 (Satisfaisant), d’après 51 avis sur 1060." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 1060." "
Note des voyageurs de 2 (Horrible), d’après 13 avis sur 1060." "

9,4/10

Propreté

9,0/10

Personnel et service

9,0/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Laurence Elis

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Your Adina Westend Team le 22 févr. 2024
Dear Laurence Elis,Your perfect score has truly made our day! It's wonderful to know you had such a great experience with us. Here at the Adina Apartmenthotel Frankfurt Westend, we strive to provide all of our guests with a memorable stay.We hope that your positive experience will bring you back to us in the future. We look forward to hosting you again.Kind regards,

10/10 Excellent

frédéric

Les points forts : Propreté et confort de la chambre
Allez-y les yeux fermés
Nous sommes venus pour le Marathon de Frankfort. L'hôtel est à 2min du départ, il y a tout ce qu'il faut pour soit manger dehors soit dans le studio avec en plus la proximité du centre commercial.
Séjour de 4 nuits en octobre 2023
Réponse de Your Adina Westend Team le 1 nov. 2023
Dear Frederic,It's delightful to hear that you found our location to be highly convenient for your participation in the Frankfurt Marathon. We understand how important it is for our guests to have easy access to local events and amenities. Being close to places where you can dine out, shop, and even prepare a meal in the comfort of your studio is indeed an added bonus. Your positive experience truly aligns with our philosophy at Hotel Adina Apartmenthotel Frankfurt Westend - to provide an ideal blend of comfort, convenience, and proximity to our guests. We look forward to welcoming you back in the future, perhaps for the next marathon or any other event.Kind regards,

10/10 Excellent

Cédric

Les points forts : Propreté et confort de la chambre
Grande chambre confortable
Séjour de 4 nuits en décembre 2022
Réponse de Your Adina Team le 9 janv. 2023
Dear Cedric ,thank you for your review.We hope to see you soon again at our property.Kind Regards,Your Adina Team

8/10 Bien

mehdi

Les points forts : Confort de la chambre
Séjour de 3 nuits en mai 2022

10/10 Excellent

cedric

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Very nice people. Very disponible and careful.
Séjour de 5 nuits en janvier 2021

10/10 Excellent

eric

Séjour de 1 nuit en mai 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2019

10/10 Excellent

Guillaume

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect
Excellent hotel - probably the best reasonnably-priced business hotel in Frankfurt. Three ideas for improvement: coffee machine in the room, HDMI plug to connect laptop to the TV, and the WiFi also could work much better.
Séjour de 4 nuits en juin 2019

10/10 Excellent

Guillaume

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great - but cleaning must be done everyday
Well located, great animities (kitchen, washing machine, dryer in room). Only cleaning could be better (my room wasn't cleaned every day this time...)
Séjour de 1 nuit en juin 2019

10/10 Excellent

Isma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hôtel ont avons passer un bon week-end en famille
Séjour de 2 nuits en mars 2019

10/10 Excellent

Voyageur vérifié

Tres agreable sejour! Jolie chambre, tout neuf,personel qui parle un anglais impebacle et tres agreable.Cuisine tout equipé.offrr petit dejeuner du Room service tres correct! Je reviendrai! Merci
Séjour de 2 nuits en novembre 2018

10/10 Excellent

Laurent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belle chambre, confortable et très propre
Superbe chambre, avec une cuisine équipée ( plaque chauffante, four / micro onde / lave vaisselle et machine à laver) La literie est très confortable, la chambre spacieuse, propre et calme. L’hôtel est situé à quelques minutes de la gare centrale et du S-Bahn.
Séjour de 2 nuits en octobre 2018

8/10 Bien

Roger

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Parfait
Très grand chambre... Un petit studio en faite. Rapport qualité-prix, difficile de faire beaucoup mieux. Propreté irréprochable Personnel à l'accueil courtois et correct. On pourrait reprocher un manque de convivialité, de chaleur humaine. On ressent le formatage des grandes chaines laissant peu de place à l'expression personnelle et humaine
Séjour de 1 nuit en octobre 2018

10/10 Excellent

Guillaume

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The best business hotel
The best business hotel in Frankfurt - with all the facilities (kitchen + washing machine + dish washer). You also enjoy a little lobby in the room, which is very nice. The only defects I can see: there is no proper coffee machine. The restaurant is not so good (but well, Adina is a hotel, not a restaurant).
Séjour de 1 nuit en octobre 2018

8/10 Bien

Xavier, Montréal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
J'ai bien apprécié l'espace amplement suffisant de la chambre. La chambre est très bien pourvue en articles et commodités de toutes sortes. Le personnel est très accueillant et aidant. Petit défaut : Le matelas et les oreillers pourraient être plus confortables.
Séjour de 4 nuits en août 2018

8/10 Bien

Emmanuelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Très bien et un excellent petit déjeuner ! Grande chambre, calme, l’ensemble est agréable.
Séjour de 1 nuit en juin 2018

10/10 Excellent

Blackice, Toulouse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super appart'Hotel
Hotel très confortable, personnel adorable et d'une propreté impeccable le tout dans un environnement calme non loin du centre ville. PARFAIT
Séjour de 3 nuits en mai 2018

8/10 Bien

Saâd

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2018

8/10 Bien

Victorien

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en août 2017

8/10 Bien

Céline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Josselin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
belle et grande chambre à 3 pas du centre ville
petit sejour pour le reveillon.... superbe petit studio très agréable et confortable proche du centre ville

10/10 Excellent

MOHAMMED

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

10/10 Excellent

Jimmy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel très agréable
Chambre très spacieuse, propre avec de bonnes prestations.

10/10 Excellent

Phillip, Mount Juliet

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Fantastic property right next door to the Skyline shopping area. The train station is a short walk. Spacious rooms and great staff.
Séjour de 2 nuits en mai 2024
Réponse de Your Adina Westend Team le 23 mai 2024
Dear Philip,we are very pleased that you enjoyed your stay at the Adina Apartmenthotel Frankfurt Westend. We are proud of our location and it is great to hear that it was convenient for you. Your words of praise about our spacious rooms and staff are much appreciated.We hope to welcome you again soon.Yours sincerely,

8/10 Bien

jessica, york

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great property/stay. Near construction site, small parking garage behind hotel. Overnight parking prices seem excessive. Wjsh there was more parking at hotels for free like in the US. Just something to get used to here.
Séjour de 1 nuit en mai 2024
Réponse de Your Adina Westend Team le 22 mai 2024
Dear jessica,we are very pleased to hear that you enjoyed your stay with us at Adina Apartmenthotel Frankfurt Westend and that you appreciated our cleanliness and the condition of the hotel.We understand your comments regarding the parking fees. Unfortunately, it is a fact that in big cities like Frankfurt, parking spaces are often scarce and subject to charges. However, we always try to offer our guests fair prices.We hope to welcome you back soon and wish you all the best until then.With kind regards,Your Adina Westend Team

10/10 Excellent

Pinky

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very friendly and kind staff! Highly recommend!
Séjour de 2 nuits en mai 2024
Réponse de Your Adina Westend Team le 16 mai 2024
Dear Pinky,Your words of appreciation are a delightful start to our day. It's refreshing to learn that our team's kindness and friendliness have left a positive impression on your visit. At Hotel Adina Apartmenthotel Frankfurt Westend, we strive to create memorable experiences for our guests through our unparalleled service. Your recommendation is the highest honour we could receive. Should your travels bring you back to Frankfurt, we would be thrilled to welcome you again.Kind regards,

10/10 Excellent

Michael

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Alles Bestens :)
Séjour de 1 nuit en avril 2024
Réponse de Ihr Adina Westend Team le 8 avr. 2024
Lieber Michael,Es freut uns sehr zu hören, dass Sie während Ihres Aufenthalts bei uns alles zu Ihrer Zufriedenheit vorgefunden haben. Ihre positive Bemerkung ist wertvoll und bestärkt uns darin, auch weiterhin unser Bestes zu geben, um allen unseren geschätzten Gästen einen angenehmen Aufenthalt zu ermöglichen. Wir freuen uns darauf, Sie in Zukunft wieder im Adina Apartmenthotel Frankfurt Westend begrüßen zu dürfen.Mit freundlichen Grüßen

10/10 Excellent

William

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Nice quiet room
Séjour de 1 nuit en mars 2024
Réponse de Your Adina Westend Team le 8 avr. 2024
Dear William,We are delighted to know that you appreciated the tranquility of your room at the Adina Apartmenthotel Frankfurt Westend. Providing a peaceful and comfortable environment for our guests is of utmost importance to us. We hope to welcome you back in the near future for another serene stay.Kind regards,

10/10 Excellent

GABRIEL, SAN JOSE

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Muy buena opción cerca del Messe y de la estación central.
Séjour de 1 nuit en mars 2024
Réponse de Your Adina Westend Team le 11 mars 2024
Dear Gabriel,It's uplifting to learn that our location near the Messe and central station worked well for your stay. At Adina Westend, we aim to provide convenience and comfort for all our guests. Your positive comment provides motivation for us to continue doing our best in serving our guests.Kind regards,

10/10 Excellent

Tomoaki

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very convenient for an extended stay.
Séjour de 3 nuits en février 2024
Réponse de Your Adina Westend Team le 4 mars 2024
Dear Tomoaki,It is wonderful to read that you found our hotel to be very convenient for your extended stay. We strive to provide a comfortable and enjoyable experience for all our guests, especially those staying for longer periods. It's gratifying to know that we were able to meet your expectations.We look forward to welcoming you back in the future.Kind regards,

8/10 Bien

Louisa

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Da die Zimmer Küchen haben, riecht man das natürlich etwas. Aber es ist okay. Das Fitnessstudio ist leider etwas veraltet.
Séjour de 3 nuits en février 2024
Réponse de Ihr Adina Westend Team le 20 févr. 2024
Sehr geehrte Louisa,Wir freuen uns sehr über Ihr Feedback zu Ihrem kürzlichen Aufenthalt im Adina Apartmenthotel Frankfurt Westend. Es freut uns zu hören, dass Sie die Kücheneinrichtungen im Zimmer als praktisch empfunden haben, auch wenn wir Ihre Anmerkungen bezüglich bestimmter Gerüche verstehen. Was den Fitnessraum betrifft, so nehmen wir Ihre Meinung zur Kenntnis und danken Ihnen für Ihre Geduld, da wir uns ständig bemühen, die Erwartungen aller unserer Gäste zu erfüllen. Wir sind stets bestrebt, unseren Gästen erstklassige Einrichtungen zu bieten, und freuen uns von Ihnen spezifisches Feedback zu erhalten.Mit freundlichen Grüßen,

10/10 Excellent

Lawrence

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Best designed hotel room I've ever been in.
This is the first time staying in the Adina Hotel as I usually have stayed in the Marriott. I needed to do laundry and the fact each room has its own machine is wonderful (just wish the operating instructions were either symbols or English). In addition I loved the overall design of the room. Combining comfort, efficiency and thoughtful function - I don't think I've ever been in a room as well thought out and designed as in the Adina. It's my new hotel in Frankfurt.
Séjour de 1 nuit en février 2024
Réponse de Your Adina Westend Team le 19 févr. 2024
Dear Lawrence,Your feedback regarding your recent stay at the Adina Apartmenthotel Frankfurt Westend is greatly appreciated. It's delightful to hear that our hotel has become your new choice in Frankfurt. We are proud that our room design and facilities, including the in-room laundry, met your needs and expectations.As for the operating instructions for the laundry machine, we acknowledge your suggestion and we'll take it into consideration. We are looking forward to welcoming you back soon.Kind regards,

6/10 Satisfaisant

YESHUA, Brooklyn

Séjour de 2 nuits en janvier 2024
Réponse de Your Adina Westend Team le 19 févr. 2024
Dear Yeshua,We notice that your recent stay at our hotel didn't meet your expectations to the fullest, and we regret any inconveniences you may have experienced. Your feedback is vital in helping us continuously strive for excellence, and we appreciate your honesty. Creating a comfortable and memorable experience for our guests is our utmost priority, and we're committed to improving our services. We sincerely hope that you give us another opportunity to serve you better.Kind regards,

10/10 Excellent

Yun Kyoung

Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Your Adina Westend Team le 8 févr. 2024
Dear Yun Kyoung,Your succinct yet powerful review truly made our day. It's a pleasure to hear that you rated us as a perfect 10. At Adina Westend, we strive to provide an exceptional experience to all our guests and it's heartening to know we've succeeded with you.We look forward to welcoming you back in the future. Kind regards,

10/10 Excellent

MAURO

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Your Adina Westend Team le 5 févr. 2024
Dear Mauro,Your perfect score has truly made our day! At Adina Westend, we always strive to provide the best experiences for our guests, and it fills us with immense joy to know that we were able to meet your expectations. Should you visit us again, we look forward to welcoming you back and aiming to provide another "10 out of 10" experience for you.Kind regards,

6/10 Satisfaisant

MARTIN

Voyage en famille, Voyage d’affaires
Les points forts : Équipements
Average in all areas. Nothing bad, nothing great. Personnel average. Little service to travelers.
Séjour de 4 nuits en janvier 2024
Réponse de Your Adina Westend Team le 5 févr. 2024
Dear Martin,It's valuable for us to hear about your recent stay with us at Adina Apartmenthotel Frankfurt Westend. Your feedback helps us understand where we can improve our services.Our aim is always to provide excellent experiences that make our guests feel at home. We strive to maintain high standards in all areas, from our amenities to our guest services. We're sorry to hear that your experience was merely average.We continuously work towards improving our services and we hope you will give us another chance to prove our commitment to quality hospitality. Kind regards,

6/10 Satisfaisant

Israel

Séjour de 2 nuits en janvier 2024
Réponse de Your Adina Westend Team le 22 mars 2024
Dear Israel,Your rating has been noticed and we acknowledge that there is room for improvement. Our primary objective at Adina Apartmenthotel Frankfurt Westend is to provide our guests with exceptional experiences. We are committed to continuous improvement and your feedback is integral to that process. We hope to welcome you back in the future to provide a superior experience. Kind regards,

8/10 Bien

ERNESTO

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Your Adina Westend Team le 30 janv. 2024
Dear Ernesto,We are pleased to hear that you had a positive experience at Hotel Adina Apartmenthotel Frankfurt Westend. It's encouraging to know that we met the majority of your expectations. Your rating is valuable to us, and we strive for perfection in every aspect of our service. We would be delighted if you could share more details about your stay that would help us hit that perfect score in the future.Kind regards,

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Your Adina Westend Team le 30 janv. 2024
Dear David,We are overjoyed to read your succinct yet impactful review. Your perfect rating of "ten out of ten" truly warms our hearts. It's wonderful to know you had such a favorable experience at the Adina Apartmenthotel Frankfurt Westend.Our team endeavors to provide an outstanding service to all our guests and seeing such feedback motivates us to continue doing so.We hope to welcome you back soon for another delightful visit.Kind regards,

10/10 Excellent

MIKYO

Voyage en groupe
Les points forts : Propreté et confort de la chambre
귀국하기 직전에 머문 숙소였습니다. 건물 바로 뒷 편의 쇼핑몰에 dm과 REWE 마켓이 있어서 숙소에서 무언가 간단히 조리해먹거나 사와서 먹기도 편하고, 선물을 사러 갈 때도 편했어요. 중앙역까지 캐리어 끌고 충분히 걸어서 갈만한 거리예요. 그리고 시설도 조리기구도 잘 갖추어져 있고, 기름은 없지만 소금 후추와 같은 간단한 조미료들이 구비되어있었어요. 부족하면 수건 요청하듯 리셉션에 가서 말씀드리면 다 챙겨주세요! 교대 직원들 모두 너무나 친절했구요. 저희는 이용하진 않았지만 1층 리셉션 앞에 무인 편의점처럼 라면(신라면 김치맛), 맥주, 과자, 와인, 꿀(선물용? 미니어처?) 뭐 그런거를 언제든 구매할 수 있게 구비되어있었어요.
Séjour de 3 nuits en janvier 2024
Réponse de Your Adina Westend Team le 30 janv. 2024
Dear Mikyo,We are delighted to learn that your stay at our Adina Westend Hotel was enjoyable and convenient. Your kind words about our location, facilities, and staff are truly appreciated.It seems you found the proximity to the shopping mall and markets quite beneficial, especially for cooking and gift purchasing. We are glad to know our team was able to assist with any additional needs you had during your stay.Also, we're pleased to hear you appreciated the convenience of the unmanned store at the reception, despite not using it. We strive to ensure our guests have access to all the amenities they might need, at any time.We look forward to welcoming you again in the future.Kind regards,

2/10 Horrible

Seong

Séjour de 1 nuit en janvier 2024
Réponse de Your Adina Westend Team le 22 janv. 2024
Dear Seong,Your valuable insights regarding your recent stay at Adina Apartmenthotel Frankfurt Westend are much appreciated.We regret to hear that your experience didn't meet all your expectations. It is our foremost intent to deliver a memorable and immaculate stay to all of our valued guests.Once again, thank you for your valued feedback. We look forward to welcoming you back for a more pleasant and satisfying stay in the future.Kind regards,Your Adina Westend Team

4/10 Médiocre

Mahmoud

Voyage en famille
Séjour de 4 nuits en janvier 2024
Réponse de Your Adina Westend Team le 22 janv. 2024
Dear Mahmoud,Your valuable insights regarding your recent stay at Adina Apartmenthotel Frankfurt Westend are much appreciated.Once again, thank you for your valued feedback. We look forward to welcoming you back for a more pleasant and satisfying stay in the future.Kind regards,

8/10 Bien

Aziza

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Room was very nice and hotel was quite. Also very good location.
Réponse de Your Adina Westend Team le 18 janv. 2024
Dear Aziza,It is heartening to hear that you enjoyed your stay at our hotel. Your positive comments about the room and the tranquil atmosphere of our establishment are greatly appreciated. It is indeed our prime location that many of our guests value, and we are pleased it contributed to your positive experience.Should your travels bring you back to Frankfurt, we would be delighted to welcome you again at Adina Apartmenthotel Frankfurt Westend.Kind regards,

6/10 Satisfaisant

Biren

Les points forts : Propreté et confort de la chambre
Indifferent staff
Lovely hotel, fantastic location. However, the staff at the front desk couldn’t be more indifferent and couldn’t care less. Not sure if the general inability to speak in English or sheer indifference but the team at front desk couldn’t even manage a smile. Next time I will go to a place I feel more welcome
Séjour de 1 nuit en janvier 2024
Réponse de Your Adina Westend Team le 15 janv. 2024
Dear Biren,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed our hotel and appreciated the fantastic location.We deeply regret that your interaction with our front desk staff did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take your feedback seriously and will promptly address this matter with our team to ensure improved service in the future.If you decide to give us another chance, please let us know, and we will do our best to make your stay memorable.Warm regards,

4/10 Médiocre

YESHUA, Brooklyn

Voyage d’affaires, Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
I have been a regular guest at this hotel for several years, visiting a few times annually. My experiences have always been positive, which is why my recent stay was particularly disappointing. After a long day, I returned to my room to find it had not been cleaned. Confused, I approached the front desk for clarification. I was informed that the hotel had changed its policy and now only cleaned rooms every few days. Guests were required to reserve room cleaning services the night before. Accepting this new policy, I requested my room to be cleaned the following day. However, my expectations were not met. Returning from a taxing day at work, I was dismayed to find my room in the same uncleaned state. Towels were unchanged, garbage bins full, and no replenishment of essential items like shampoos. It was disheartening to see that my room hadn't been attended to at all during my three-day stay. For someone traveling for business, hotel cleanliness is paramount, and having to worry about cleaning my room is the last thing I need. While I have been fond of this hotel, the lack of basic housekeeping services has significantly marred my experience. I hope the hotel reconsiders its policies to better accommodate the needs of frequent travelers like myself.
Séjour de 3 nuits en janvier 2024
Réponse de Your Adina Westend Team le 18 janv. 2024
Dear Yeshua,Firstly, allow us to express our sincere apologies that your most recent stay with us did not meet the standards you've come to expect from Hotel Adina Apartmenthotel Frankfurt Westend. We deeply appreciate your loyalty over the years and are truly disheartened to hear about your disappointment.We understand that a clean and comfortable room is an absolute necessity, especially for our guests who are traveling for business. It is indeed unfortunate that there was a miscommunication about our new cleaning policy and that your request was not properly fulfilled. We want to assure you that what you experienced is not indicative of our usual high standard of service.Your feedback about our hotel cleanliness and new cleaning policy is extremely valuable. It helps us understand where we can make improvements to better serve our guests. We will certainly take your comments into account as we continuously strive to enhance our guest experience.Once again, we deeply regret this experience and hope that despite this incident, we will have another opportunity to welcome you back and demonstrate our commitment to excellent service and accommodation.Kind regards,

10/10 Excellent

Dana

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Your Adina Westend Team le 10 janv. 2024
Dear Dana,thank you for your review and rating.We look forward to welcoming you back for another comfortable stay.Kind regards,

10/10 Excellent

Yuni

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The apartment was very spacious for two of us. Great coffee pod machine. The washer and dryer really helped us as we were at the end of our journey, no dirty washing to take home. The location is fantastic, 50 metres from Skyline Plaza and about 20 minutes to train station. Staff were helpful. Highly recommend this place to stay
Séjour de 2 nuits en janvier 2024
Réponse de Your Adina Westend Team le 9 janv. 2024
Dear Yuni,We are delighted to hear that you enjoyed your stay at the Adina Apartmenthotel Frankfurt Westend. It is heartening to know that you found our apartment spacious and our amenities, such as the coffee pod machine and washer/dryer, to your liking.The convenience of our location is something we are especially proud of, and we're glad it contributed positively to your experience. We are thrilled to receive your recommendation and appreciate your kind words about our staff.Once again, thank you for choosing our hotel. We look forward to welcoming you back in the future.Kind regards,

10/10 Excellent

Gabriela

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Amei esse hotel. Fiquei apenas uma diaria mas tive tempo de avaliar. Quarto bem grande, super confortável. Camas deliciosas. Cafe da manha incrivel. Super bem localizado. Recomendo demais.
Séjour de 1 nuit en décembre 2023
Réponse de Your Adina Westend Team le 9 janv. 2024
Dear Gabriela,It is delightful to hear such positive words and it's always encouraging when customers acknowledge the good work of our team. We're glad you found our hotel to your liking. Our priority is to provide a comfortable and enjoyable experience for our guests.Your kind words about the room size, bed comfort, breakfast, and location are truly appreciated. We strive to create for our guests a 'home away from home' and it's heartening to hear about your experience.Your recommendation means a lot to us. We look forward to welcoming you back soon for an even better experience.Kind regards,

10/10 Excellent

Jongcheol

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 6 nuits en décembre 2023
Réponse de Your Adina Westend Team le 3 janv. 2024
Dear Jongcheol,thank you for your kind rating. We are happy to read that you enjoyed your stay and hope to welcome you back again soon.