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Avis sur Spark by Hilton Fort Wayne

3 out of 5
Spark by Hilton Fort Wayne
1005 W Washington Center Rd, Fort Wayne, IN

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 47 avis sur 62." "
Note des voyageurs de 8 (Bien), d’après 10 avis sur 62." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 62." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 62." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 62." "

10/10

Propreté

9,6/10

Personnel et service

9,0/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Jerome

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
breakfast was very light. cereal and milk would be a great addition. bread to make toast not just bagel.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Sara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was accommodating to my change in plans
Séjour de 4 nuits en mai 2024

10/10 Excellent

Sarah

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was great!
Séjour de 1 nuit en mai 2024
Réponse de Spark Fort Wayne le 13 mai 2024
Thank you for your review and response and are glad we could make your stay worth it!

6/10 Satisfaisant

Stacie

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
This is an old hotel that has been updated. It is a very basic level hotel. No coffee machines or microwaves in the rooms.
Séjour de 1 nuit en mai 2024
Réponse de Spark Fort Wayne le 13 mai 2024
We appreciate your review. We apologize for the inconvenience, however the amenities in the room are a Hilton standard for this hotel.

10/10 Excellent

Amy, Saginaw

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Angel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good and easy experience checking in and out. And room was clean and the tv said welcome Angel!!! Angel is my name that was cool 😂
Séjour de 1 nuit en mai 2024
Réponse de Spark Fort Wayne le 5 mai 2024
We're glad you enjoyed that experience and hope that it will bring you back to book with us again in the future!

8/10 Bien

Amanda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, hot water, and decent bed.
Séjour de 2 nuits en avril 2024
Réponse de Spark Fort Wayne le 4 mai 2024
Thank you for your review and response! We are glad to hear things were to your liking.

8/10 Bien

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I want to compliment the receptionist that worked Friday night. There was a problem with the computer, and she couldn't get guests checked in and the line grew and grew. She was the only one at the counter and was calling for help but was clearly overwhelmed. We all felt bad for her as she was doing everything she could. Eventually she was able to get it to work but many waited for a while and we were all tired and just wanted rooms. She knew it which added to her stress. I hope she is acknowledged and appreciated for her work!!
Séjour de 1 nuit en avril 2024
Réponse de Spark Fort Wayne le 2 mai 2024
Thank you for your review and response. We do apologize for the inconvenience that took place that night and are working to staff better on busy nights as staffing allows us.

10/10 Excellent

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, smelled great. Parking was super close, and the staff were very friendly. Grounds seemed well kept, and the room was very nice. We were very pleased. Very tired of rooms that never feel clean, and being kept awake all night with noise from traffic when I travel, but this was simply not the case with this property. The room was nice and even though we were close to the interstate, the noise levels were very low and muffled. It was a very nice stay. Thank you.
Séjour de 1 nuit en avril 2024
Réponse de Spark by Hilton Fort Wayne le 29 avr. 2024
Sandra, That's great to hear! We strive to give our guests the best experience possible and love to hear it's working! See you next time!

10/10 Excellent

Krystal

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en avril 2024
Réponse de Spark Fort Wayne le 1 mai 2024
Thank you for your review and response!

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were fortunate to stay during the grand opening. Facilities were like new. Hoped for more options with included breakfast.
Séjour de 1 nuit en avril 2024
Réponse de Spark Fort Wayne le 27 avr. 2024
Thank you for your review and feedback. The breakfast is a Hilton standard for this establishment, however we are working on extending the menu in the future.

10/10 Excellent

Erika

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, friendly staff
Séjour de 1 nuit en avril 2024
Réponse de Spark Fort Wayne le 26 avr. 2024
Thank you for your review! We're happy to read your response.

10/10 Excellent

Todd

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was our first stay in a Spark. It was clean, comfortable and economical. Breakfast was yogurt, bagels and muffins.
Séjour de 1 nuit en avril 2024
Réponse de Spark by Hilton Fort Wayne le 25 avr. 2024
Thank you for your feedback. We're happy to hear you enjoyed your stay. See you next time!

10/10 Excellent

Heather

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great new hotel- thoughtfully designed, quiet even though it was full, very comfortable bed. Friendly staff. Breakfast was simple but adequate, good selection of bagels, yogurt. Would definitely recommend.
Séjour de 1 nuit en avril 2024
Réponse de Spark Fort Wayne le 22 avr. 2024
We're glad you enjoyed your stay with us, and hope to see you back in the future!

10/10 Excellent

Vicki L

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean. Friendly staff. Nice location
Séjour de 1 nuit en avril 2024
Réponse de Spark Fort Wayne le 21 avr. 2024
Thanks for your feedback, we're glad you enjoyed your stay with us!

10/10 Excellent

Juli

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy check in. Nice room.
Séjour de 1 nuit en avril 2024
Réponse de Spark Fort Wayne le 20 avr. 2024
Thanks for your review! We're glad you enjoyed your stay, and hope you'll be coming back to stay with us again!

10/10 Excellent

Keith

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff at the desk could have been nicer. Very helpful and cheery. Would recommend Spark by Hilton to friends and family.
Séjour de 1 nuit en avril 2024
Réponse de Spark Fort Wayne le 20 avr. 2024
Thank you for your review!

10/10 Excellent

Valerie

Séjour de 2 nuits en avril 2024
Réponse de Spark by Hilton le 7 mai 2024
We appreciate your review with us and hope to see you again in the future!

10/10 Excellent

Bryan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only issue was they were having a problem with their TV cable service. Difficult to watch anything. Breakfast was a little light from what we get at other properties. Otherwise the hotel was fabulous from what was there before Hilton took over.
Séjour de 2 nuits en avril 2024
Réponse de Spark Fort Wayne le 15 avr. 2024
Thank you for your review. We apologizer the breakfast wasn't to your liking, however it is a Hilton standard for this location. We are currently working on extending the menu for the future.

10/10 Excellent

Shannon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect, clean, cozy hotel. Nothing fancy, but perfect for traveling with kids.
Séjour de 1 nuit en avril 2024
Réponse de Spark Fort Wayne le 15 avr. 2024
Thank you for your review and response! We're glad you liked your stay.

4/10 Médiocre

Jerry

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The guests upstairs were very noisy, I called the front desk to ask them to try and do something about it. They said they would call their room. The noise and disruption never stopped. A very unsatisfying stay.
Séjour de 1 nuit en avril 2024
Réponse de Spark by Hilton Fort Wayne le 25 avr. 2024
We're sorry to hear that you did not enjoy your stay. Here at Spark we strive for every guest to be satisfied.

8/10 Bien

LISA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Road noise was a little loud, but otherwise property was excellent for a business stay.
Séjour de 1 nuit en avril 2024
Réponse de Spark Fort Wayne le 11 avr. 2024
Thank you for your review and we're glad you enjoyed your stay! The staff are working on fixing the noise from the highway situation.

8/10 Bien

Hongwu

None
Séjour de 1 nuit en avril 2024
Réponse de Spark Fort Wayne le 11 avr. 2024
Thank you for your review!

8/10 Bien

Erika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Didn't like the breakfast. I don't eat carbs so no good options for breakfast.
Séjour de 1 nuit en mars 2024
Réponse de Spark Fort Wayne le 8 avr. 2024
Thank you for your response and your stay, and we apologize the breakfast was not to your liking, however our breakfast is to the Hilton standard. They are working on adding to the menu, so hopefully they will have things you like the next time you stay with us.

10/10 Excellent

William, Waukesha

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy access, convenient to the highway. Everything in the area appeared to be well maintained.
Séjour de 3 nuits en mars 2024
Réponse de Spark Fort Wayne le 3 avr. 2024
Thank you for your feedback! We appreciate you coming to stay with us!

10/10 Excellent

Karen

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Comfortable and clean! Staff very nice. Window could be insulated better from highway noise
Séjour de 1 nuit en mars 2024
Réponse de Spark Fort Wayne le 3 avr. 2024
We're glad you enjoyed your stay!

10/10 Excellent

Amanda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and quiet stay. The bed was so comfortable. All of the staff was helpful and friendly.
Séjour de 3 nuits en mars 2024
Réponse de Spark Fort Wayne le 3 avr. 2024
We're glad you enjoyed your stay with us, and hope you will be coming back again!

10/10 Excellent

Melody

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room is small and crunch quarters however, it is perfect for a quick one night stay! It has everything you need a place to sleep watch TV take a shower and then head out the next day. This was the first experience for me, and it will not be the last very pleased with the accommodations.
Séjour de 1 nuit en mars 2024
Réponse de Spark Fort Wayne le 3 avr. 2024
Glad to hear that! We can't wait until your next visit!

8/10 Bien

Ronda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff at front desk check in was very friendly and knew her job well! The room was beautiful, new, very clean! The signs all said breakfast until 10 am however, there was no breakfast at 9:15.
Séjour de 1 nuit en mars 2024
Réponse de Spark Fort Wayne le 2 mai 2024
Thank you for your review and response.

10/10 Excellent

Jerry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This facility was very clean, the staff was very friendly and helpful and the location is definitely the cherry on top. Accessibility is excellent. Great stay book today!
Séjour de 1 nuit en mars 2024
Réponse de Spark Fort Wayne le 3 avr. 2024
Thank you for your feedback! We hope to see you again!

8/10 Bien

Shannon, Worthington

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel but was a little disappointed they didn’t offer in room coffee options and breakfast was very carb heavy. Very clean property and the staff was great!
Séjour de 1 nuit en mars 2024
Réponse de Spark Fort Wayne le 8 avr. 2024
Thank you for your feed back and stay, however the breakfast is to the Hilton standard, and they working on adding more things for the future.

6/10 Satisfaisant

Grace

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The breakfast was disappointing and dismal. They had a few pre-packaged muffins/bagels along with watery coffee. The updated modern decor was nice.
Séjour de 1 nuit en mars 2024
Réponse de Spark Fort Wayne le 8 avr. 2024
Thank you for your feedback and your stay, we apologize the breakfast was not to your liking, it is a Hilton standard, however they are working on extending the menu for the future, and hopefully when you stay with us again, we will have more options available.

10/10 Excellent

Arlene

Séjour de 1 nuit en mars 2024
Réponse de Spark Fort Wayne le 3 avr. 2024
Thank you for your review!

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No microwave in room...
Séjour de 1 nuit en février 2024
Réponse de Spark Fort Wayne le 8 avr. 2024
Thank you for your feed back, and thank you for your stay, however at the time of your stay it was a Hilton standard that there were to be no microwaves in the room, but they are working on changing things in the future.