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Avis sur Hilton Garden Inn Ft Myers

3 out of 5
Hilton Garden Inn Ft Myers
12600 University Dr, Fort Myers, FL

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 475 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 325 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 112 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 48 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 40 avis sur 1000." "

8,8/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Olivier

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019

10/10 Excellent

Maïlys, Miami

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nous avons pour une fois eu un vrais et bon petit déjeuner ! Les chambres sont grandes et propres .
Séjour de 1 nuit en novembre 2019

6/10 Satisfaisant

mab, quebec

Les points forts : Propreté
Les points faibles : Confort de la chambre
Hôtel très bruyant
Chambre 220 en face de l’ascenseur! Vraiment a éviter corridor et ascenseur ultra bruyant!! Très ecco difficile de dormir. Sinon le reste ok
Séjour de 1 nuit en décembre 2017

8/10 Bien

beatrice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Paul, France

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Hotel correct. rapport qualité / prix un peu cher
Hôtel correct pour un transit

8/10 Bien

Anne, EVREUX

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon rapport qualité prix
Très bon rapport qualité/prix. Bel hôtel très propre. Super petit déjeuner (en supplément pour environ 10 dollars par personne: gauffres, panecakes, pain perdu, oeufs, yaourts, céréales, etc). Proche de la route mais sans nuisance sonore. Voiture indispensable (15 a 30 min des sites touristiques). Parking gratuit. Piscine très correcte.

10/10 Excellent

laurent, colmar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent motel
L'hôtel est situé dans la périphérie de fort myers à mi-chemin entre fort myers beach et l'old town de fort myers. Les chambres sont spacieuses, très bien équipées, propres et au calme. Excellent en tout point

8/10 Bien

Helene, Ambrault

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel très agréable
Nous sommes restés une nuit dans cet hôtel entre 2 étapes. Le quartier est un peu moyen et l'hôtel n'est pas très facile d'accès ç cause des rues en sens unique, nous nous sommes perdus et pas évident de ce retrouver avec toutes les grandes routes à proximité... Sinon une fois sur place l'hôtel est vraiment très bien!! La déco est superbe, les chambre très confortables et la piscine avec le jacuzzi vraiment agréables, sans vis à vis !!! Le petit déjeuner n'est pas inclus il est à 10/11 dollars par personne du coup nous avons fait un petit déjeuner maison dans notre chambre. Par contre la citronnade, le thé et le café sont gratuits à toute heure ;)

10/10 Excellent

Matthew

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kerry was amazing at check in and the food choices for dinner were excellent
Séjour de 1 nuit en mai 2024

8/10 Bien

George

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good for overnight stay, safe area No good dining choices at a walking distance
Séjour de 1 nuit en mars 2024
Réponse de kimone le 4 avr. 2024
Thank you for your feedback. We're glad to hear that you had a good overnight stay and felt safe in our area. We understand that the dining choices within walking distance might be limited, and we apologize for any inconvenience caused. We appreciate your feedback and will take it into consideration as we continue to improve our offerings. Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 Excellent

Sharese

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de kimone le 4 avr. 2024
Thank you for your positive rating! We greatly appreciate it. If there is anything specific you enjoyed about your stay, we would love to hear more. We hope to have the opportunity to welcome you back in the future. Thank you for choosing our hotel!

8/10 Bien

kaina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mars 2024
Réponse de kimone le 4 avr. 2024
Thank you for your positive rating! We greatly appreciate it. If there is anything specific you enjoyed about your stay, we would love to hear more. We hope to have the opportunity to welcome you back in the future. Thank you for choosing our hotel!

2/10 Horrible

caroline

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
This property is very dated , we also didn’t sleep a wink due to insufficient sound proofing, next door tv was loud until 4 in the morning this odd unacceptable
Séjour de 1 nuit en mars 2024
Réponse de kimone le 14 mars 2024
Thank you for your feedback. We apologize for the dated appearance of our property and the inconvenience caused by the lack of soundproofing. Providing a comfortable and peaceful environment is important to us, and we regret that we fell short in this aspect. We appreciate you bringing this to our attention, and we assure you that we will address these concerns to make necessary improvements. We hope to have the opportunity to provide you with a better experience in the future. Thank you for choosing our hotel.

6/10 Satisfaisant

DeAndre

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shower was cold n low pressure
Séjour de 2 nuits en mars 2024
Réponse de kimone le 5 mars 2024
Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the cold water and low water pressure in the shower. We understand how frustrating this can be, and we will address this issue with our maintenance team to ensure it is resolved promptly. Your feedback is valuable to us, and we appreciate your patience. Thank you for choosing our hotel, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 Bien

Layne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de kimone le 5 mars 2024
Thank you for your rating! We appreciate that you found our hotel to be worthy of 4 stars. Your feedback is valuable to us, and we strive to provide a great experience for all our guests. We hope to have the opportunity to exceed your expectations in the future. Thank you for choosing our hotel!

10/10 Excellent

Bridget

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice
Séjour de 1 nuit en février 2024
Réponse de kimone le 5 mars 2024
Thank you for your kind words! We're delighted to hear that you had a very nice experience at our hotel. Your satisfaction is our priority, and we appreciate your positive feedback. Thank you for choosing our hotel, and we look forward to welcoming you back in the future!

2/10 Horrible

Celia

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en février 2024
Réponse de kimone le 5 mars 2024
Thank you for your rating and feedback. We're sorry to hear that your experience at our hotel was not up to your expectations. We apologize for any shortcomings you encountered during your stay. Your feedback is important to us, and we will take it into consideration as we work to improve our services. We hope to have the opportunity to provide you with a better experience in the future. Thank you for your feedback and for choosing our hotel.

8/10 Bien

Tammi

Les points forts : Propreté et personnel et service
Staff wonderful, got in late and courteous check in, food options for microwave, allowed me to borrow plug in for phone charger. John at breakfast was amazing, polite, caring, solicitous, kind!!
Séjour de 1 nuit en janvier 2024
Réponse de Kimone le 15 janv. 2024
Hi Tammi! Thank you for taking the time to leave us a review. We're glad to hear that our staff provided you with a pleasant check-in experience and helpful amenities. We'll be sure to pass along your kind words to John. We hope to welcome you back again soon!

10/10 Excellent

Maria

Séjour de 1 nuit en décembre 2023
Réponse de Kimone le 15 janv. 2024
On behalf of the Hilton Garden Inn, thank you for taking the time to complete our survey. We appreciate your feedback as we are always trying to improve our guest's experience. We are happy to hear that you enjoyed your stay with us. We look forward to accommodating you again in the near future. Thank you for choosing the Hilton Garden Inn.

10/10 Excellent

Steve

Séjour de 1 nuit en décembre 2023
Réponse de Kimone le 15 janv. 2024
On behalf of the Hilton Garden Inn, thank you for taking the time to complete our survey. We appreciate your feedback as we are always trying to improve our guest's experience. We are happy to hear that you enjoyed your stay with us. We look forward to accommodating you again in the near future. Thank you for choosing the Hilton Garden Inn.

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Simply stated, it was a very comfortable and pleasant stay.
Séjour de 2 nuits en novembre 2023
Réponse de Kimone le 1 déc. 2023
Thank you for your concise and positive feedback! We're thrilled to hear that you had a comfortable and pleasant stay with us. Providing a comfortable and enjoyable experience is our top priority, and we're glad that we met your expectations. We appreciate your kind words and hope to welcome you back for another fantastic stay in the future. Thank you for choosing our hotel!

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Stayed 4x now. Staff always wonderful
Séjour de 1 nuit en novembre 2023
Réponse de Kimone le 1 déc. 2023
Thank you for your continued loyalty and positive feedback! We greatly appreciate your kind words and are thrilled to hear that our staff has consistently provided you with a wonderful experience. Providing excellent service is our priority, and it's always a pleasure to have you as our guest. We value your support and look forward to welcoming you back for another fantastic stay in the future. Thank you for choosing our hotel!

10/10 Excellent

Dennis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything is accommodating and pleasant!
Séjour de 1 nuit en novembre 2023
Réponse de Kimone le 26 nov. 2023
Hi Dennis, thank you for your kind words! We're glad to hear that you found our services accommodating and pleasant. If there's anything else we can do to make your experience even better, please let us know.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en novembre 2023
Réponse de Kimone le 15 janv. 2024
On behalf of the Hilton Garden Inn, thank you for taking the time to complete our survey. We appreciate your feedback as we are always trying to improve our guest's experience. We are happy to hear that you enjoyed your stay with us. We look forward to accommodating you again in the near future. Thank you for choosing the Hilton Garden Inn.

8/10 Bien

Elaine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet and clean
Séjour de 1 nuit en novembre 2023
Réponse de Kimone le 22 nov. 2023
Thank you for your positive feedback! We're delighted to hear that you found our hotel clean. We hope to welcome you back for another enjoyable stay in the future. Thank you for choosing our hotel!

10/10 Excellent

Yunet, miami

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All is clean and new !!!
Séjour de 1 nuit en novembre 2023
Réponse de Kimone le 22 nov. 2023
Thank you for your positive feedback! We're delighted to hear that you found our hotel quiet and clean. Providing a peaceful and clean environment is important to us. We hope to welcome you back for another enjoyable stay in the future. Thank you for choosing our hotel!

8/10 Bien

Robert

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pleasant and quiet. Good breakfast.
Séjour de 1 nuit en novembre 2023
Réponse de Kimone le 18 nov. 2023
Thank you for your positive feedback! We're glad to hear that you had a pleasant and quiet stay. We're delighted that you enjoyed our good breakfast. Providing a peaceful and enjoyable experience for our guests is our top priority. Thank you for choosing our hotel!

8/10 Bien

Robert

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Minor glitch with housekeeping as room was not serviced in the three days I was there, but that may have been because of the fact the stay was booked at three individual nights rather than a "three night stay".
Séjour de 1 nuit en novembre 2023
Réponse de Kimone le 15 nov. 2023
Thank you for sharing your feedback with us. We apologize for the glitch with housekeeping and the oversight in servicing your room during your stay. We appreciate your understanding regarding the booking arrangement and how it may have contributed to the miscommunication. We will address this matter with our housekeeping team to ensure it does not happen again. Your feedback is valuable to us, and we will use it to improve our services. We appreciate your understanding and hope to have the opportunity to make it up to you in the future. Thank you for choosing our hotel.

10/10 Excellent

Merlin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de HGI le 7 nov. 2023
Thank you for your rating! We hope to see you back soon.

10/10 Excellent

cristina

Séjour de 1 nuit en octobre 2023
Réponse de HGI le 7 nov. 2023
Thank you for your rating! We hope to see you back soon.

10/10 Excellent

Manuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Súper clean
Séjour de 1 nuit en octobre 2023
Réponse de HGI le 28 oct. 2023
Thank you so much for your kind words and 5-star rating. We're thrilled to hear that you found our service to be super clean. Your satisfaction means the world to us. We look forward to serving you again in the future.

10/10 Excellent

Milos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Kimone le 23 oct. 2023
Thank you for choosing the Hilton Garden Inn. We are happy to hear your had a great experience here. We look forward to accommodating you again.

8/10 Bien

Sherie

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean hotel
Séjour de 1 nuit en septembre 2023
Réponse de Kimone le 23 oct. 2023
Thank you for choosing the Hilton Garden Inn. We are happy to hear your had a great experience here. We look forward to accommodating you again.

10/10 Excellent

Mayra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mayra Sánchez Huerta
It was an excellent experience for us the services were great and the staff were very friendly We enjoyed the pool 🏊 and the food was amazing
Séjour de 2 nuits en septembre 2023
Réponse de Kimone le 26 sept. 2023
Hi Mayra, thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant, and we look forward to seeing you again soon!

10/10 Excellent

Traci

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I was in the area for work, so, as far as things around the property/view, I'd say it's average at best. I had a ton of bags (which included heavy work equipment that was too pricy to leave in my car, plus laptop, and personal items). I was not asked if I needed assistance, and there were no carts in sight, although it was very apparent how I was struggling with so many heavy items. They also put me in on the top floor in an end room (as far from everything as humanly possible)... which was likely quieter, but a real long haul from the elevator with such a heavy load. I got a lovely view of the interstate, but the noise level was tolerable and black-out curtains sufficient. The room was pretty comparable to most ... but I do have to give kudos for the sheets! OMG, the sheets! I'm kind of a sheet snob and have really low expectations for hotel pillows and sheets ... but I slept in a pillow cocoon in very cool and luxurious-feeling sheets (maybe, just maybe even better than home, and that's a very tall order). As for staff ... they were courteous, to the point, my mouse battery died and they somehow rounded me up a AA battery so I could finish my work. Otherwise, I was going to have to get in my car at 9:30 at night, in the rain, to hustle up a single battery from somewhere. The staff truly came to my rescue there, so, I'll overlook my back and arm strain getting my stuff to my room. The hotel/room were clean, smelled nice, and the air-conditioning was sufficient
Séjour de 1 nuit en septembre 2023
Réponse de Kimone le 26 sept. 2023
Hi Traci Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant, and our amenities was to your liking. We look forward to seeing you again soon!

10/10 Excellent

Veronica

Voyage d’affaires
Séjour de 1 nuit en septembre 2023
Réponse de Kimone le 18 sept. 2023
Thank you for choosing the Hilton Garden Inn. We are happy to hear your had a great experience here. We look forward to accommodating you again.

6/10 Satisfaisant

Ruth

Property is tired and dated and a prior occupant had smoked in the room. Staff were helpful and friendly.
Séjour de 5 nuits en août 2023
Réponse de Kimone le 7 sept. 2023
Hi Ruth, thank you for your feedback. We appreciate your kind words about our staff. We apologize for any inconvenience caused regarding the condition of the property. Your comments will be passed along to the team for improvement. We hope to have another chance to provide you with a better experience.

10/10 Excellent

brandon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly!
Séjour de 2 nuits en août 2023
Réponse de Kimone le 7 sept. 2023
Hi Brandon, thank you for your kind words! We strive to provide a friendly experience to all our customers. If there's anything else we can assist you with, please let us know.

8/10 Bien

Gregory

Séjour de 1 nuit en août 2023
Réponse de Kimone le 18 sept. 2023
Thank you for choosing the Hilton Garden Inn. We are happy to hear your had a great experience here. We look forward to accommodating you again.

10/10 Excellent

Marco Antonio, Victoria

Séjour de 3 nuits en août 2023
Réponse de Kimone le 18 sept. 2023
Thank you for choosing the Hilton Garden Inn. We are happy to hear your had a great experience here. We look forward to accommodating you again.

10/10 Excellent

Brenda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Highly recommended.
Séjour de 2 nuits en août 2023
Réponse de Kimone le 24 août 2023
On behalf of the Hilton Garden Inn, thank you for taking the time to complete our survey. We appreciate your feedback as we are always trying to improve our guest's experience. We are happy to hear that you enjoyed your stay with us. We look forward to accommodating you again in the near future. Thank you for choosing the Hilton Garden Inn

10/10 Excellent

George

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location for us
Séjour de 1 nuit en août 2023
Réponse de Kimone le 24 août 2023
On behalf of the Hilton Garden Inn, thank you for taking the time to complete our survey. We appreciate your feedback as we are always trying to improve our guest's experience. We are happy to hear that you enjoyed your stay with us. We look forward to accommodating you again in the near future. Thank you for choosing the Hilton Garden Inn

2/10 Horrible

Mark

Séjour de 1 nuit en août 2023
Réponse de Kimone le 24 août 2023
On behalf of the Hilton Garden Inn, thank you for taking the time to complete our survey. We hope to mprove our guest's experience. We look forward to accommodating you again in the near future. Thank you for choosing the Hilton Garden Inn

10/10 Excellent

Gina, Sarasota

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean and the staff was nice. There's good light in the bathroom (a pox on the clown who decided hotel bathrooms should be dark!) The location is convenient. It was easy to find and there was plenty of free parking. I stayed overnight after a concert at the arena, which was surprisingly close by. I had no problem getting Ubers. We had breakfast before we left. The waiter was an absolute joy, but the buffet wasn't great, so maybe eat somewhere else.
Séjour de 1 nuit en août 2023
Réponse de Kimone le 6 août 2023
On behalf of the Hilton Garden Inn, thank you for taking the time to complete our survey. We are happy to hear that you enjoyed your stay with us, and this was convenient for your trip. Thank you for choosing the Hilton Garden Inn.

2/10 Horrible

Danielle

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Kimone le 24 août 2023
On behalf of the Hilton Garden Inn, thank you for taking the time to complete our survey. We appreciate your feedback as we are always trying to improve our guest's experience. We look forward to accommodating you again in the near future. Thank you for choosing the Hilton Garden Inn

10/10 Excellent

Patricia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The receptionist was very helpful and sweet. The breakfast host was really friendly and helpful too.☺️🙏
Séjour de 1 nuit en juillet 2023
Réponse de Kimone le 6 août 2023
On behalf of the Hilton Garden Inn, thank you for taking the time to complete our survey. We are happy to hear that you enjoyed your stay with us, and the receptionist was helpful. Thank you for choosing the Hilton Garden Inn.

10/10 Excellent

Pamela

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice
Very comfortable, great location!
Séjour de 3 nuits en juillet 2023
Réponse de Kimone le 6 août 2023
On behalf of the Hilton Garden Inn, thank you for taking the time to complete our survey. We are happy to hear that you enjoyed your stay with us. We look forward to accommodating you again in the near future. Thank you for choosing the Hilton Garden Inn.

10/10 Excellent

MANUEL DE JESUS ROSALES

Séjour de 1 nuit en juillet 2023
Réponse de Kimone le 6 août 2023
On behalf of the Hilton Garden Inn, thank you for taking the time to complete our survey. We are happy to hear that you enjoyed your stay with us. We look forward to accommodating you again in the near future. Thank you for choosing the Hilton Garden Inn.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Kimone le 6 août 2023
On behalf of the Hilton Garden Inn, thank you for taking the time to complete our survey. We are happy to hear that you enjoyed your stay with us.Thank you for choosing the Hilton Garden Inn.

10/10 Excellent

Joesph

Séjour de 1 nuit en juillet 2023
Réponse de Kimone le 6 août 2023
On behalf of the Hilton Garden Inn, thank you for taking the time to complete our survey. We are happy to hear that you enjoyed your stay with us. Thank you for choosing the Hilton Garden Inn.