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Avis sur Comfort Inn & Suites Airport

2.5 out of 5
Comfort Inn & Suites Airport
Fort Myers, FL

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 595 avis sur 1005." "
Note des voyageurs de 8 (Bien), d’après 267 avis sur 1005." "
Note des voyageurs de 6 (Satisfaisant), d’après 87 avis sur 1005." "
Note des voyageurs de 4 (Médiocre), d’après 28 avis sur 1005." "
Note des voyageurs de 2 (Horrible), d’après 28 avis sur 1005." "

9,2/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Danielle

Propre , belle piscine
Séjour de 1 nuit en février 2024
Réponse de Manager le 16 févr. 2024
Hello Danielle,Nous vous remercions d'avoir pris le temps de laisser un commentaire. Nous sommes ravis de savoir que vous avez pu apprécier la propreté de notre établissement ainsi que notre belle piscine. Votre satisfaction est notre priorité et nous ferons tout notre possible pour maintenir ces standards élevés. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt.

10/10 Excellent

Gilles

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Propreté
Séjour de 1 nuit en avril 2023
Réponse de Manager le 14 juil. 2023
Hello Gilles,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. Please do come see us again.

8/10 Bien

Jean Luc

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Endroit calme proche autoroute TV HS
Séjour de 2 nuits en avril 2022

10/10 Excellent

Latrinda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, located in a nice area, plenty of restaurants and shopping within minutes of the hotel
Séjour de 2 nuits en mai 2024

8/10 Bien

Dustin

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect for what I needed. Close to the Fort Myers airport and clean.
Séjour de 3 nuits en mai 2024
Réponse de Manager le 26 mai 2024
Hello Dustin,We are delighted to hear that you found our hotel to be conveniently located and clean during your stay. We appreciate your positive feedback and look forward to welcoming you back in the future.

4/10 Médiocre

David, Southbridge

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Booked a suite to give us space. It was not a suite at all. Filthy couch stuffed in the entry way is not a suite. I did not even sit on it because it was so old and decrepid.
Séjour de 3 nuits en mai 2024
Réponse de Manager le 23 mai 2024
Hello David, We regret to hear about your experience with the room. Your feedback will be shared with the management for further review and improvements. Thank you for bringing this to our attention. We strive to meet our guests' expectations.

10/10 Excellent

Robert

All good
Séjour de 1 nuit en mai 2024
Réponse de Manager le 22 mai 2024
Hello Robert,We're delighted to hear that you had an enjoyable stay with us! Your satisfaction is our top priority, and we appreciate you taking the time to share your positive feedback. If you ever find yourself in the area again, we'd love to welcome you back for another great experience!

8/10 Bien

ERIVALDO

Les points forts : Propreté et personnel et service
.
Séjour de 2 nuits en mai 2024
Réponse de Manager le 21 mai 2024
Hello ERIVALDO, Thank you for taking the time to share your feedback with us. We encourage you to reach out to our management team directly for any further assistance regarding your recent stay. We value all guest experiences and strive to address concerns promptly and effectively.

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I always enjoy my stay at Comfort, it’s good each time.
Séjour de 2 nuits en mai 2024
Réponse de Manager le 20 mai 2024
Hello Deborah,We're thrilled to hear that you consistently have a great experience at Comfort! Our team aims to provide top-notch service for all our guests. Your positive feedback is truly appreciated and we look forward to welcoming you back for another enjoyable stay soon.

6/10 Satisfaisant

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Near airport
Séjour de 1 nuit en mai 2024
Réponse de Manager le 22 mai 2024
Hello Gary, Thank you for sharing your feedback about our hotel's convenient proximity to the airport. We appreciate your review and hope to welcome you back in the future.

4/10 Médiocre

Ronald J

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Breakfast was the same each day, and not very good. The location is close to the airport. Not a lot of places to eat, and none within walking distance. Not bad if you have a car.
Séjour de 3 nuits en mai 2024
Réponse de Manager le 22 mai 2024
Hello Ronald J, We appreciate your feedback regarding our location and breakfast options. For more dining choices within walking distance, we recommend exploring the surrounding area. Your input helps us improve the guest experience for future stays.

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved this place.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 14 mai 2024
Hello Lisa,We are thrilled to hear that you enjoyed your stay with us! We appreciate your positive feedback and hope to welcome you back again soon.

10/10 Excellent

Cyrus

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff. Clean facilities.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 11 mai 2024
Hello Cyrus,We appreciate your kind words about our staff and facilities. We strive to ensure a pleasant stay for all our guests. If you have any further feedback or suggestions, please do not hesitate to contact our management team directly.

10/10 Excellent

Wanda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was close to the airport and yet I heard no planes flying. Comfortable bed as well.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 7 mai 2024
Hello Wanda,We're delighted to hear you enjoyed our convenient location and comfortable beds during your stay. Your comfort is our top priority, and we strive to offer a peaceful environment for all our guests to relax. Thank you for sharing your positive feedback with us!

6/10 Satisfaisant

Marilyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast was only OK. Limited choices, only fruits were oranges and apples. Very convenient location, next to the airport.
Séjour de 1 nuit en mai 2024
Réponse de Manager le 11 mai 2024
Hello Marilyn,Thank you for your feedback on your recent stay. We appreciate knowing what we did well regarding our convenient location. We will share your comments about the breakfast options with our team for their review and consideration. We endeavor to improve our services continually and hope to exceed your expectations in the future.

10/10 Excellent

Barbara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We liked the cleanliness, desk staff, room set up. The breakfast was good too.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello Barbara,We are delighted to hear that you enjoyed our clean rooms, friendly staff, and breakfast offerings. Your positive feedback is truly appreciated and we hope to welcome you back in the future for another enjoyable stay.

8/10 Bien

Kirk, Fort Myers

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place I can count on to be reasonably priced
Séjour de 2 nuits en avril 2024
Réponse de Manager le 4 mai 2024
Hello Kirk,Thank you for sharing your feedback on our hotel's pricing. We strive to provide good value for our guests and appreciate your recognition. If you have any further comments or suggestions, please feel free to reach out to our management team directly for assistance.

10/10 Excellent

Patrick

Séjour de 2 nuits en janvier 2024
Réponse de Manager le 24 mai 2024
Hello Patrick,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

8/10 Bien

Patrick

Voyage en couple
Les points forts : Propreté et équipements
Das Zimmer war sehr sauber und es gibt einen kostenlosen Flughafen Transfer. Die Dame beim Check-in war leider ziemlich unmotiviert, der Herr beim Check-out am nächsten Tag jedoch sehr freundlich. Frühstück war inbegriffen, keine große Auswahl aber vollkommen in Ordnung.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello Patrick,We appreciate your positive feedback on our clean rooms and complimentary airport transfer service. We value your comments regarding the check-in experience and will address them internally. It's great to hear you found our staff friendly upon check-out and enjoyed the included breakfast, even if the selection was limited. Thank you for sharing your thoughts with us.

10/10 Excellent

Jean, Duncan

Voyage en couple
Close to airport and has Cracker Barrel restaurant beside hotel
Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello Jean,We're delighted to hear you appreciated our convenient location near the airport and neighboring amenities. Thank you for choosing to stay with us and we hope to welcome you back for another pleasant stay soon.

10/10 Excellent

Daniel

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good
Séjour de 3 nuits en avril 2024
Réponse de Manager le 1 mai 2024
Hello Daniel,We are pleased to hear that you had a positive experience during your stay with us. Your feedback is greatly appreciated and we hope to welcome you back in the future.

10/10 Excellent

John

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Manager le 1 mai 2024
Hello John,We're thrilled to hear that you had a fantastic stay at our hotel! We look forward to welcoming you back soon for another wonderful experience.

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy to get to and close to the airport.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 30 avr. 2024
Hello Laura,We're delighted to hear that our convenient location met your needs. Thank you for choosing to stay with us.

8/10 Bien

MICHAEL

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Manager le 30 avr. 2024
Hello MICHAEL,We appreciate you choosing our hotel for your stay! If there is anything we can do to improve your next visit, please reach out to us. We look forward to welcoming you back soon.

10/10 Excellent

Michelle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We love this resort and stst twice a year for the past 5 years
Séjour de 1 nuit en avril 2024
Réponse de Manager le 26 avr. 2024
Hello Michelle,We are delighted to hear that you have chosen our resort for your stays twice a year over the past five years. Your loyalty is truly appreciated, and we look forward to welcoming you back for many more enjoyable visits in the future.

10/10 Excellent

Sarah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed staying at this hotel. It was conveniently located for the things we needed to accomplish. The staff were wonderful, especially Romero!
Séjour de 3 nuits en avril 2024
Réponse de Manager le 26 avr. 2024
Hello Sarah,We are delighted to hear that you enjoyed your stay with us and found our location convenient for your needs. Romero will be thrilled to hear your kind words about his exceptional service. Thank you for taking the time to share your positive experience with us!

10/10 Excellent

Leslie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Manager le 28 avr. 2024
Hello Leslie,We are delighted to hear that you had a wonderful stay with us! Should you have any further feedback to share, please do not hesitate to contact us.

10/10 Excellent

Lidia

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 5 nuits en avril 2024
Réponse de Manager le 26 avr. 2024
Hello Lidia,Thank you for sharing your feedback with us. We appreciate you taking the time to review your stay. Your comments will be shared with the relevant teams for further review. We hope to welcome you back in the future to show you the improvements we are continuously making.

8/10 Bien

Claudia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was friendly and breakfast was free breakfast offering was excellent. The A/C was noisy and the shower water took a long time to get warm which is somewhat wasteful.
Séjour de 2 nuits en avril 2024
Réponse de Manager le 25 avr. 2024
Hello Claudia,Thank you for sharing your feedback with us. We are pleased to hear that you found our staff friendly and enjoyed the complimentary breakfast offerings. We apologize for any inconvenience caused by the noise from the A/C and the delay in hot water in the shower. Your comments will be shared with the relevant teams for their review and improvement efforts.

10/10 Excellent

Julie Ellen

Séjour de 3 nuits en avril 2024
Réponse de Manager le 14 mai 2024
Hello Julie Ellen,We're delighted to hear you had an excellent stay with us! Please don't hesitate to share any additional feedback with us directly. We look forward to welcoming you back soon!

8/10 Bien

Valorie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Manager le 25 avr. 2024
Hello Valorie, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I am always satisfied with the good price and very good quality of service, and I will definitely choose it when I visit Fort Myers next time.
Séjour de 2 nuits en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Jennifer,We are delighted to hear that you enjoyed our competitive pricing and excellent service during your stay with us. Our team looks forward to welcoming you back on your next visit to Fort Myers. Your continued trust in us is greatly appreciated.

8/10 Bien

John, Poway

Voyage avec des animaux de compagnie, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My flight was cancelled due to weather and Comfort Inns was an excellent last minute booking located about 10 minutes from RSW airport
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello John, We are delighted to hear that Comfort Inns could provide you with convenient accommodation during your unexpected travel changes. Our team is committed to offering a comfortable and convenient stay for all our guests, especially during unforeseen situations. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another pleasant stay.

10/10 Excellent

Terri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Terri,We're thrilled you had a fabulous experience at our hotel! We look forward to welcoming you back in the future for another exceptional stay.

8/10 Bien

DAVID, Fredericksburg

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
In an industrial area, which was just fine. Still close to everything.
Séjour de 3 nuits en avril 2024
Réponse de Manager le 23 avr. 2024
Hello DAVID, We appreciate your feedback and are glad to hear you found our hotel's location convenient for your needs. We strive to offer a well-connected setting for our guests to enjoy their stay. Thank you for choosing to stay with us.

10/10 Excellent

Jerry John

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place to stay in.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 23 avr. 2024
Hello Jerry John,We're delighted to hear you enjoyed your stay with us. Your feedback is truly appreciated. If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to welcome you back again in the future.

10/10 Excellent

Kelvin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean rooms, quiet and nice breakkfast!
Séjour de 1 nuit en avril 2024
Réponse de Manager le 20 avr. 2024
Hello Kelvin,We are delighted to hear that you enjoyed our clean rooms and peaceful ambiance, along with our breakfast offerings. Your positive feedback is greatly appreciated. If you have any further comments or suggestions, we would love to hear from you.

10/10 Excellent

Roxana

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean and the staff very professional.
Séjour de 3 nuits en avril 2024
Réponse de Manager le 19 avr. 2024
Hello Roxana,We are delighted to hear that you enjoyed our clean rooms and professional staff service. Your positive feedback is truly appreciated and we hope to welcome you back in the future for another pleasant stay.

8/10 Bien

Heidi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Manager le 20 avr. 2024
Hello Heidi,We are pleased to hear that you had a positive experience at our hotel. We hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Dawn, Wolcott

Séjour de 1 nuit en avril 2024
Réponse de Manager le 8 mai 2024
Hello Dawn,We are delighted to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

8/10 Bien

Candee

Séjour de 1 nuit en avril 2024
Réponse de Manager le 8 mai 2024
Hello Candee, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Duane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Manager le 19 avr. 2024
Hello Duane,We are delighted to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back soon for another excellent stay.

10/10 Excellent

April

Les points forts : Équipements
Everything was wonderful. Check-in was easy everyone was friendly.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 17 avr. 2024
Hello April,We are delighted to hear that you had a great check-in experience and found our staff to be friendly during your stay. Your feedback is valuable to us!

8/10 Bien

Stephen

Séjour de 1 nuit en avril 2024
Réponse de Manager le 4 mai 2024
Hello Stephen,Thank you for choosing to stay at our hotel! We're thrilled to hear you had a great experience during your visit. We hope to welcome you back soon for another fantastic stay!

10/10 Excellent

Cathy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The young man at check in was so friendly and helpful.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 7 avr. 2024
Hello Cathy,We are delighted to hear that our staff made a positive impression during your stay. Your kind words about our team are truly appreciated. Thank you for taking the time to share your experience with us.

10/10 Excellent

terry

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Manager le 5 avr. 2024
Hello terry,We are stoked to hear you had a wonderful experience during your stay at our hotel. We look forward to welcoming you back soon for another fantastic stay!

10/10 Excellent

Ann M

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Manager le 5 avr. 2024
Hello Ann M,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

fermin

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Manager le 5 avr. 2024
Hello fermin,We are thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another exceptional experience.

10/10 Excellent

Stephen

Quiet
Séjour de 1 nuit en mars 2024
Réponse de Manager le 1 avr. 2024
Hello Stephen,We're pleased to hear you found your stay at our hotel to be quiet. Guest satisfaction is our priority, and we appreciate your feedback. If you have any further comments or suggestions, please feel free to share them with us.

6/10 Satisfaisant

Corey

Les points forts : Personnel et service et équipements
Little dated
Séjour de 1 nuit en mars 2024
Réponse de Manager le 2 avr. 2024
Hello Corey, Thank you for sharing your feedback with us. We appreciate your comments and will take them into consideration for future improvements. Your input is valuable to us as we strive to enhance our guests' experiences.