Avis sur Red Carpet Inn Airport and Cruise Port Hotel Fort Lauderdale
Red Carpet Inn Airport and Cruise Port Hotel Fort Lauderdale
2460 W State Road 84, Fort Lauderdale, FL
Avis
6,0
6,4/10
Propreté
6,2/10
Personnel et service
5,4/10
Équipements
5,8/10
Infrastructures et conditions de l’hébergement
6,0/10
Écoresponsabilité
Avis
15 avr. 2024
Les points forts : Propreté
Séjour de 5 nuits en avril 2024
Réponse de Manager le 16 avr. 2024
Hello Rene, We appreciate your feedback and are glad to hear that your stay was satisfactory. If there are any specifics you would like to share with us, please feel free to reach out. Thank you for choosing to stay with us.
6/10 Satisfaisant
Isabelle
17 mars 2024
Isabelle
Séjour de 1 nuit en mars 2024
Réponse de Manager le 9 avr. 2024
Hello Isabelle, We appreciate you choosing our hotel for your stay. Please feel free to contact us directly with any feedback you may have so we can address any concerns you experienced. We strive to make every guest's experience exceptional.
8/10 Bien
Pierre Isaac
26 févr. 2024
Pierre Isaac
Séjour de 1 nuit en février 2024
Réponse de Manager le 22 mars 2024
Hello Pierre Isaac, We appreciate you choosing our hotel for your stay! If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.
8/10 Bien
Josee
Voyage en groupe
26 févr. 2024
Les points forts : Personnel et service et équipements
Josee
Séjour de 1 nuit en février 2024
Réponse de Manager le 28 févr. 2024
Hello Josee,Nous vous remercions d'avoir partagé vos commentaires avec nous. Nous sommes ravis que vous ayez trouvé notre emplacement pratique pour explorer FLL. Votre avis sur la propreté est apprécié, nous sommes constamment en train d'améliorer nos services pour offrir une expérience confortable à nos clients. N'hésitez pas à contacter la direction pour toute autre préoccupation.
6/10 Satisfaisant
Claude
Voyage en famille
19 févr. 2024
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Claude
Séjour de 1 nuit en février 2024
Réponse de Manager le 21 févr. 2024
Hello Claude, We're glad to hear you found the room clean and renovated. We appreciate your feedback on the reception area and restaurant. We aim to provide a comfortable stay for all guests and will take your comments into consideration for any future improvements. Please feel free to reach out to our management team directly to discuss your concerns further.
10/10 Excellent
Evelyne
Voyage en famille
3 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Evelyne
Séjour de 1 nuit en février 2024
Réponse de Manager le 6 févr. 2024
Hello Evelyne,Thank you for sharing your feedback about the cleanliness of our rooms. We prioritize maintaining a high standard of cleanliness throughout our hotel, and we’re pleased to hear that your room met your expectations in this regard. We appreciate your kind words and hope to welcome you back for another comfortable stay in the future.
4/10 Médiocre
Chantal
28 janv. 2024
Les points faibles : Propreté et personnel et service
Chantal
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 29 janv. 2024
Hello Chantal,Thank you for sharing your feedback with us. We're sorry to hear that your recent experience with our hotel fell short of your expectations. We truly appreciate your valuable input and will take it into consideration as we continuously strive to improve our services. Please feel free to contact our management team directly to address any specific concerns you may have. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.
2/10 Horrible
Johann
12 janv. 2024
Johann
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 14 janv. 2024
Hello Johann,We're sorry to hear that your experience at our hotel was not up to your expectations. We value all feedback and would appreciate it if you could reach out to us directly so we can address any issues you encountered. We strive to provide exceptional service and hope to have the opportunity to make it right for you.
10/10 Excellent
Christian
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christian
Séjour de 1 nuit en janvier 2024
Réponse de Manager le 9 janv. 2024
Hello Christian, Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a fantastic experience with us. If there is anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We hope to welcome you back soon.
2/10 Horrible
Brigitte
Voyage en groupe
28 déc. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brigitte
Séjour de 2 nuits en décembre 2023
Réponse de Manager le 12 janv. 2024
Hello Brigitte, Nous vous remercions d'avoir pris le temps de laisser votre avis. Nous regrettons sincèrement que votre expérience n'ait pas été à la hauteur de vos attentes en ce qui concerne la propreté et l'état désuet de notre hôtel. La satisfaction de nos clients est notre priorité et nous prenons vos commentaires très au sérieux. Vos observations seront transmises à l'équipe responsable afin d'améliorer la qualité de notre établissement. Nous espérons avoir l'occasion de vous accueillir à nouveau dans le futur pour vous offrir une expérience plus agréable.
2/10 Horrible
Louise
Voyage en couple
10 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Louise
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 11 déc. 2023
Hello Louise, Thank you for taking the time to share your feedback, Louise. We apologize for any inconvenience you experienced regarding your early check-in request. Our policies are subject to availability, and we regret if there was any miscommunication during your phone call. We appreciate your kind words about Karis, who handled the situation with professionalism. Regarding the transport issue, we apologize for the inconvenience and will address this with our team to ensure it doesn't happen in the future. We value your feedback and hope to have the opportunity to better serve you in the future.
6/10 Satisfaisant
Sylvie
27 nov. 2023
Sylvie
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 19 déc. 2023
Hello Sylvie, Thank you for choosing our hotel for your stay. We appreciate your support and hope you had a pleasant experience with us. If you have any specific feedback or concerns about your stay, we encourage you to reach out to us directly so we can address them accordingly. We value your input and strive to continuously improve our services.
10/10 Excellent
Susana
17 nov. 2023
Susana
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 19 nov. 2023
Hello Susana,Thank you for taking the time to share your review with us. We appreciate your positive feedback and are delighted to hear that you had a remarkable experience during your stay. It was a pleasure to have you as our guest and we hope to welcome you back in the future for another exceptional stay.
10/10 Excellent
Ginette
10 nov. 2023
Les points forts : Personnel et service
Ginette
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 12 nov. 2023
Hello Ginette,Thank you for taking the time to review our hotel! We are delighted to hear that you had such a great experience during your stay. We strive to provide exceptional service and ensure that our guests have a pleasant and comfortable stay. Your positive feedback is greatly appreciated, and we look forward to welcoming you again in the future.
8/10 Bien
Brice
7 nov. 2023
Brice
Séjour de 1 nuit en novembre 2023
Réponse de Manager le 9 nov. 2023
Hello Brice,Thank you for choosing to stay with us and for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you found our location convenient. We would love to welcome you back in the future and provide you with an even better experience during your stay.
6/10 Satisfaisant
marie-eve
Voyage en couple
24 oct. 2023
Les points forts : Personnel et service
marie-eve
Séjour de 2 nuits en octobre 2023
Réponse de Manager le 27 oct. 2023
Hello marie-eve,Nous sommes dÃsolÃs de l'inconvÃnient. Nous allons veiller à amÃliorer notre description pour plus de clartà sur les frais de stationnement pour camion de 11 supplÃmentaires. Votre commentaire est app
10/10 Excellent
Claudine
Voyage en couple
24 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Claudine
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 26 oct. 2023
Hello Claudine,Merci pour votre commentaire ! Nous apprÃcions votre soutien et espÃrons vous accueillir à nouveau bientÃt dans notre hÃtel.
10/10 Excellent
Thelamond
18 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thelamond
Séjour de 1 nuit en octobre 2023
Réponse de Manager le 20 oct. 2023
Hello Thelamond,Thank you for your awesome rating. It means a lot to us and we're delighted to hear that you had an excellent experience at our hotel. We look forward to welcoming you back soon!
6/10 Satisfaisant
Marc-Antoine
19 sept. 2023
Marc-Antoine
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 11 oct. 2023
Hello Marc-Antoine, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
2/10 Horrible
sylvain
5 sept. 2023
sylvain
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 8 sept. 2023
Hello sylvain, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
10/10 Excellent
Civil
Voyage en famille, Voyage en groupe
13 août 2023
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Civil
Séjour de 3 nuits en août 2023
Réponse de Manager le 14 août 2023
Hello Civil,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.
2/10 Horrible
Voyageur vérifié
31 juil. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Insalubrité colossale
Voyageur vérifié
Séjour de 2 nuits en juillet 2023
Réponse de Manager le 3 août 2023
Hello Guest, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
2/10 Horrible
Luc
16 juil. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Luc
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 18 juil. 2023
Hello Luc, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
8/10 Bien
Jean-Philippe
2 juil. 2023
Jean-Philippe
Séjour de 1 nuit en juin 2023
Réponse de Manager le 5 juil. 2023
Hello Jean-Philippe,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
6/10 Satisfaisant
Nicole
7 mai 2023
Les points forts : Propreté et personnel et service
Nicole
Séjour de 7 nuits en avril 2023
Réponse de Manager le 9 mai 2023
Hello Nicole, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
6/10 Satisfaisant
Joel
15 avr. 2023
Joel
Séjour de 1 nuit en avril 2023
Réponse de Manager le 6 mai 2023
Hello Joel,Thank you for sharing this rating, and we welcome you to visit us again anytime.
10/10 Excellent
Robin
4 avr. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Robin
Séjour de 1 nuit en avril 2023
Réponse de nc le 4 avr. 2023
It's wonderful you appreciated the great value we provide, thank you for staying with us.
2/10 Horrible
Claudine
27 mars 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Claudine
Séjour de 2 nuits en mars 2023
Réponse de Manager le 28 mars 2023
Hello Claudine, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever returned to the area, we would like to invite you back for another stay.
4/10 Médiocre
Christian
18 mars 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christian
Séjour de 1 nuit en mars 2023
Réponse de Manager le 19 mars 2023
Hello Christian,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
6/10 Satisfaisant
Marie-Paule
10 mars 2023
Les points faibles : Personnel et service et équipements
Marie-Paule
Séjour de 1 nuit en mars 2023
Réponse de Manager le 31 mars 2023
Hello Marie-Paule, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
4/10 Médiocre
Julie
Voyage en couple
9 mars 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julie
Séjour de 1 nuit en mars 2023
Réponse de Manager le 11 mars 2023
Hello Julie, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.
4/10 Médiocre
martin
27 févr. 2023
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
martin
Séjour de 1 nuit en février 2023
Réponse de Manager le 1 mars 2023
Hello martin,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.
8/10 Bien
Alain
Voyage en couple
7 févr. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Alain
Séjour de 4 nuits en février 2023
Réponse de Manager le 9 févr. 2023
Hello Alain,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our service and construction. We hope to see you again and that you will be truly impressed with our continued improvements.
4/10 Médiocre
Christine
Voyage en couple
5 févr. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Christine
Séjour de 1 nuit en février 2023
Réponse de Manager le 7 févr. 2023
Hello Christine, Thank you for taking the time. Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
10/10 Excellent
LIONEL
28 déc. 2022
LIONEL
Séjour de 1 nuit en décembre 2022
Réponse de Manager le 30 déc. 2022
Hello LIONEL,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
10/10 Excellent
Veronica
Voyage en couple
25 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Veronica
Séjour de 1 nuit en novembre 2022
Réponse de nc le 25 nov. 2022
Le agradecemos selecionar el Red Carpet Inn, fue un placer servirle por su estadia y estamos muy contentos que su habitacion estaba perfecta. Gracias
10/10 Excellent
nathalie
23 nov. 2022
nathalie
Séjour de 1 nuit en novembre 2022
Réponse de Manager le 7 nov. 2023
Hello nathalie,Thank you for your excellent review! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is always our top priority, and we're delighted that we met your expectations. If you ever find yourself in the area again, we would love to welcome you back for another enjoyable stay.
8/10 Bien
Veronica
Voyage en couple
19 nov. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Veronica
Séjour de 1 nuit en novembre 2022
Réponse de Manager le 20 nov. 2022
Hello Veronica,On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We hope to see you again to deliver you with a 5 star experience.
2/10 Horrible
Emmanuella
Voyage en couple
22 oct. 2022
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Emmanuella
Séjour de 1 nuit en octobre 2022
Réponse de Manager le 23 oct. 2022
Hello Emmanuella, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
8/10 Bien
John
25 sept. 2022
John
Séjour de 1 nuit en septembre 2022
Réponse de Manager le 27 sept. 2022
Hello John,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
8/10 Bien
Helene, Quebec
8 août 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Helene
Séjour de 1 nuit en juillet 2022
Réponse de Manager le 10 août 2022
Hello Helene,
Thank you for your review and comments regarding our service. We hope you will return so that we can provide you an even superior experience.
4/10 Médiocre
Manon
Voyage en famille
30 juil. 2022
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Manon
Séjour de 1 nuit en juillet 2022
Réponse de Manager le 2 août 2022
Hello Manon,
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
2/10 Horrible
JEAN MARIE
9 juil. 2022
JEAN MARIE
Séjour de 1 nuit en juillet 2022
Réponse de Manager le 8 oct. 2022
Hello JEAN MARIE,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.
4/10 Médiocre
Christian
11 mai 2022
Christian
Séjour de 1 nuit en mai 2022
Réponse de Manager le 11 août 2022
Hello Christian,
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,
6/10 Satisfaisant
Aryane
1 mai 2022
Aryane
Séjour de 1 nuit en avril 2022
Réponse de Manager le 2 mai 2022
Hello Aryane,
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,
8/10 Bien
Yolande
17 avr. 2022
Yolande
Séjour de 1 nuit en avril 2022
Réponse de Manager le 18 juil. 2022
Hello Yolande,
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.
2/10 Horrible
Frederic
5 avr. 2022
Frederic
Séjour de 1 nuit en mars 2022
Réponse de Manager le 18 avr. 2022
Hello Frederic,
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,
8/10 Bien
Luc
1 févr. 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Luc
Séjour de 1 nuit en janvier 2022
Réponse de Manager le 16 avr. 2022
Hello Luc,
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,
6/10 Satisfaisant
francois
10 janv. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
francois
Séjour de 3 nuits en janvier 2022
Réponse de Manager le 18 avr. 2022
Hello francois,
Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. I hope you will return to enjoy a memorable and exceptional experience.
2/10 Horrible
Myriam
1 déc. 2021
Myriam
Séjour de 1 nuit en novembre 2021
Réponse de Manager le 18 avr. 2022
Hello Myriam,
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,