Avis sur Holiday Inn Express & Suites Forrest City, an IHG Hotel
Holiday Inn Express & Suites Forrest City, an IHG Hotel
220 Eldridge Rd, Forrest City, AR
Avis
8,8
Excellent
9,2/10
Propreté
9,0/10
Personnel et service
8,6/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en famille
21 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de General Manager le 16 août 2023
Thank you so much for taking the time to share about your stay with us.
10/10 Excellent
richard
Voyage en couple
20 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
richard
Séjour de 1 nuit en avril 2023
Réponse de Brittany le 22 avr. 2023
Dear richard,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely, Brittany KjosaOperations Manager
8/10 Bien
Michelle
Voyage en famille
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michelle
Séjour de 2 nuits en avril 2024
Réponse de Brittany le 19 mai 2024
Dear Michelle,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaFront Operations Manager
6/10 Satisfaisant
linda
Voyage en couple
29 avr. 2024
Les points forts : Équipements
linda
Séjour de 1 nuit en avril 2024
Réponse de Brittany le 29 avr. 2024
Dear Linda,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.I apologize that your arrival experience was not as expected. However, when she knew you were there, she acknowledged you quickly. We allow our employees to go to areas of the hotel that are close to the desk because of limited space behind the desk due to remodel. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaFront Operations Manager
10/10 Excellent
Katherine
Voyage en famille
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Katherine
Séjour de 1 nuit en avril 2024
Réponse de Brittany le 13 avr. 2024
Dear Katherine,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Andrew, CHICAGO
10 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Andrew
Séjour de 1 nuit en avril 2024
Réponse de Brittany le 11 avr. 2024
Dear Andrew,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Mary
Voyage en couple
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mary
Séjour de 1 nuit en avril 2024
Réponse de Brittany le 7 avr. 2024
Dear Mary,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
4/10 Médiocre
monte, Kirkland
Voyage en famille avec de jeunes enfants
27 févr. 2024
Les points forts : Propreté
Les points faibles : Équipements
monte
Séjour de 4 nuits en février 2024
Réponse de Brittany le 4 mars 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.We have addressed the breakfast issue with staff and the problem should no longer continue. I apologize for limited water pressure, around the time of your stay they were working on water lines which could have caused the limited water pressure. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
8/10 Bien
John
19 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
John
Séjour de 1 nuit en février 2024
Réponse de Brittany le 23 févr. 2024
Dear John,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope to see you back after the remodel is completed so you can enjoy new feeling!Thank you for choosing Holiday Inn Express. Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Denise
Voyage en famille
13 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Denise
Séjour de 2 nuits en février 2024
Réponse de Brittany le 14 févr. 2024
Dear Denise,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Sam, Maple Grove
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sam
Séjour de 3 nuits en février 2024
Réponse de Brittany le 9 févr. 2024
Dear Sam,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
8/10 Bien
JANICE
Voyage en famille
30 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Visiting family
JANICE
Séjour de 3 nuits en janvier 2024
Réponse de Brittany le 2 févr. 2024
Dear JANICE,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
2/10 Horrible
Alan, Chicago
Voyage en groupe, Voyage d’affaires
29 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alan
Séjour de 1 nuit en janvier 2024
Réponse de Brittany le 30 janv. 2024
Dear Alan,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.I apologize for the service that you received from our front desk staff. It is not something I tolerate nor except and it will be addressed. The blood on the sheets is not standard and does not typically happen. It will be addressed with housekeeping and housekeeping manager immediately. If the noise for the remodel started before 10am, I do apologize as they are not supposed to start any time before that. If it was any time after that, it is completely out of my control. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Thank you for choosing Holiday Inn Express. Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
jacqueline
Voyage en famille
21 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
jacqueline
Séjour de 2 nuits en janvier 2024
Réponse de Brittany le 24 janv. 2024
Dear Jacqueline,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Brittany KjosaOperations Manager
6/10 Satisfaisant
Warren
16 janv. 2024
Warren
Séjour de 2 nuits en janvier 2024
Réponse de Brittany le 17 janv. 2024
Dear Warren,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Tyson
Voyage en famille
7 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay!!!!
Tyson
Séjour de 1 nuit en décembre 2023
Réponse de Brittany le 8 janv. 2024
Dear Tyson,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.I am so glad to hear that you will return to stay with us again. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Jack
Voyage d’affaires
5 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jack
Séjour de 1 nuit en janvier 2024
Réponse de Brittany le 8 janv. 2024
Dear Jack,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
8/10 Bien
Elizabeth
Voyage en groupe
4 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Elizabeth
Séjour de 1 nuit en janvier 2024
Réponse de Brittany le 8 janv. 2024
Dear Elizabeth,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Samantha
3 janv. 2024
Samantha
Séjour de 1 nuit en décembre 2023
Réponse de Brittany le 8 janv. 2024
Dear Samantha,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Charles
2 janv. 2024
Charles
Séjour de 1 nuit en décembre 2023
Réponse de Brittany le 24 janv. 2024
Dear Charles,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Brittany KjosaOperations Manager
8/10 Bien
Jeffrey
29 déc. 2023
Jeffrey
Séjour de 1 nuit en décembre 2023
Réponse de Brittany le 4 janv. 2024
Dear Jeffrey,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Thank you for choosing Holiday Inn Express. Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Ramesh
25 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ramesh
Séjour de 1 nuit en décembre 2023
Réponse de Ashley Boone-General Manager le 27 déc. 2023
Thank you so much for taking the time to leave us a review. We look forward to seeing you again. So glad you enjoyed your stay with us.
10/10 Excellent
Tony
Voyage en famille
23 déc. 2023
Les points forts : Équipements
Tony
Séjour de 1 nuit en décembre 2023
Réponse de Brittany le 24 déc. 2023
Dear Tony,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We are so glad to know that the renovation did not disturb you during your stay. It is our mission to make sure your stay is as comfortable and peaceful as possible during the renovation. Thank you for choosing Holiday Inn Express. Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Roberta
Voyage en famille
16 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roberta
Séjour de 1 nuit en décembre 2023
Réponse de Brittany le 18 déc. 2023
Dear Roberta,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Brittany KjosaOperations Manager
8/10 Bien
REGINALD
15 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
REGINALD
Séjour de 1 nuit en décembre 2023
Réponse de Brittany le 16 déc. 2023
Dear Reginald,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Mark
Voyage en famille
14 déc. 2023
Mark
Réponse de Brittany le 9 févr. 2024
Dear Mark,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
James
14 déc. 2023
James
Séjour de 1 nuit en décembre 2023
Réponse de Brittany le 4 janv. 2024
Dear James,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
8/10 Bien
Diana
Voyage en famille
9 déc. 2023
Les points forts : Confort de la chambre
Diana
Séjour de 1 nuit en décembre 2023
Réponse de Brittany le 10 déc. 2023
Dear Diana,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Brittany KjosaOperations Manager
8/10 Bien
Sean
Voyage en famille
6 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Faucet would not shut off.
Sean
Séjour de 1 nuit en novembre 2023
Réponse de Brittany le 6 déc. 2023
Dear Sean,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.I apologize for the inconvenience that you experienced at our hotel. I am so glad to hear that you loved our heated pool. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Laurie
4 déc. 2023
Laurie
Séjour de 1 nuit en décembre 2023
Réponse de Brittany le 6 déc. 2023
Dear Laurie,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Cherri
Voyage en couple
25 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cherri
Séjour de 2 nuits en novembre 2023
Réponse de Brittany le 28 nov. 2023
Dear Cherri,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Keri
24 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Keri
Séjour de 1 nuit en novembre 2023
Réponse de Brittany le 28 nov. 2023
Dear Keri,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Vennia
Voyage en famille avec de jeunes enfants, Voyage d’affaires
21 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vennia
Séjour de 1 nuit en novembre 2023
Réponse de Brittany le 21 nov. 2023
Dear Vennia,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express. We can't wait to welcome you back again!Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Rodney
19 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rodney
Séjour de 2 nuits en novembre 2023
Réponse de Brittany le 21 nov. 2023
Dear Rodney,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Amanda
16 nov. 2023
Amanda
Séjour de 1 nuit en novembre 2023
Réponse de Brittany le 18 nov. 2023
Dear Amanda,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Linda
Voyage en couple
13 nov. 2023
Les points forts : Propreté et personnel et service
Linda
Séjour de 1 nuit en novembre 2023
Réponse de Brittany le 15 nov. 2023
Dear Linda,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.I apologize for the bed not being comfortable. We are starting a remodel in December and are getting all new mattresses. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will consider staying with us again after the remodel when we have new and comfortable beds!Again, thank you for choosing Holiday Inn Express. Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
David
Voyage en couple
13 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en novembre 2023
Réponse de Brittany le 15 nov. 2023
Dear David,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Anastasia
12 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anastasia
Séjour de 1 nuit en novembre 2023
Réponse de Brittany le 15 nov. 2023
Dear Anastasia,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
William
5 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
William
Séjour de 1 nuit en novembre 2023
Réponse de Brittany le 15 nov. 2023
Dear William,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
8/10 Bien
Edison
Voyage en famille
3 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Edison
Séjour de 1 nuit en novembre 2023
Réponse de Brittany le 15 nov. 2023
Dear Edison,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.I would like to apologize for the beds not being as comfortable as they should be. We are getting a remodel in December, which we will be getting all new beds in the process. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Jan
2 nov. 2023
Jan
Séjour de 1 nuit en novembre 2023
Réponse de Brittany le 6 déc. 2023
Dear Jan,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Laura
31 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Laura
Séjour de 1 nuit en octobre 2023
Réponse de Brittany le 2 nov. 2023
Dear Laura,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We hope to see you again soon!Again, thank you for choosing Holiday Inn Express. Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Mena
30 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mena
Séjour de 2 nuits en octobre 2023
Réponse de Brittany le 2 nov. 2023
Dear Mena,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We hope to see you again soon!Again, thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
8/10 Bien
Marguerite
17 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Marguerite
Séjour de 1 nuit en octobre 2023
Réponse de Brittany le 19 oct. 2023
Dear Marguerite,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express. Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Vickie
17 oct. 2023
Vickie
Séjour de 1 nuit en octobre 2023
Réponse de Brittany le 19 oct. 2023
Dear Vickie,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
2/10 Horrible
Samuel
Voyage en famille avec de jeunes enfants
14 oct. 2023
Samuel
Séjour de 2 nuits en octobre 2023
Réponse de Brittany le 16 oct. 2023
Dear Samuel,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express FORREST CITY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
8/10 Bien
Lee
Voyage en famille
29 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lee
Séjour de 1 nuit en septembre 2023
Réponse de Brittany le 2 oct. 2023
Dear Lee,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.Sincerely,Brittany KjosaOperations Manager
2/10 Horrible
EA
Voyage en famille
18 sept. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
EA
Séjour de 1 nuit en septembre 2023
Réponse de Brittany le 20 sept. 2023
Dear EA,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express FORREST CITY.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Nancy
Voyage en famille
18 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stop
Nancy
Séjour de 1 nuit en septembre 2023
Réponse de Brittany le 20 sept. 2023
Dear Nancy,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Brittany KjosaOperations Manager
10/10 Excellent
Christie
Voyage en famille
16 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Christie
Séjour de 1 nuit en septembre 2023
Réponse de Brittany le 20 sept. 2023
Dear Christie,Thank you for taking the time to tell us about your experience at Holiday Inn Express FORREST CITY.I'm glad you enjoyed the breakfast. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Brittany KjosaOperations Manager