2/10 Horrible
Umesh S.
20 août 2025
The only thing good about this apartment is it's location. Excellent, right next to the Uffizi gallery. The check-in process was smooth. But than we realized that the AC was not working. The place has three ACs but none of them truly worked. We checked in around 7:30 and hosts were not around to help solve it. It was impossible to sleep in hot august summer. The next day morning we went to take a shower just to see that the shower head was broken. Com'on these guys charge an arm and a leg for managing these properties, they can at least keep shower head intact and fixed. That is when we realized we did not have hot water in the unit.We continued to talk to friendly management people. It turns out the hot water switch is in laundry room, which was off. They should have left an instruction somehere - right but no, unfortunately. They sent somebody to fix the showerhead, that was appreciated. But after exchanging several messages and trying lots of things they said, no AC. So two sleepless night, one missed shower :(
Umesh S.
Séjour de 2 nuits en août 2025