Les notes se basent sur un nombre total de 650 avis vérifiés

4,4 sur 5
Recommandé par 95 % des clients
4,7 Propreté de la chambre
4,4 Services et personnel
4,6 Confort de la chambre
4,5 Conditions de l'hôtel
Avis Expedia vérifiés
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Hotel molto bello. Camere molto curate e moderne.

Publié le 22 janv. 2017
Davvero una struttura degna di nota. Le camere sono curate, pulite e dotate di ogni comfort. Qualità/prezzo eccezionale.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de F.

Hotel muito a 20 min de ônibus do centro.

Publié le 7 janv. 2017
Hotel muito bom, com estacionamento gratuito. Tendo ao seu lado um grande supermercado e na sua frente um parque! Para ir ao centro de florenca possui uma linha de ônibus que passa na frente. Dica ao voltar do centro coloque no Google Maps o trecho de volta q ele indica um ônibus que volta em 5 min para o hotel por ter menos pontos (1,5 euros a passagem).
Commentaire laissé par : Direction de l'hôtel
13 janv. 2017 par GM, Direction de l'hôtel
Dear Guest, thank you very much for spending your time in describing the stay in our Starhotels Tuscany. We’ve shared with all the staff your good impressions. We’ll expecting to see you here again. Kind regards. Graziano Luddi – General Manager
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Aalsmeer

Goed hotel net buiten het centrum van Florence

Publié le 29 nov. 2016
Les + : Goede sfeer in het hotel. Rust en relaxed.
Les - : Het was behoorlijk warm op de kamer en de airco werkte niet omdat het winter was. Dit was echt een groot nadeel.
Situation : Supermarkt Bus voor de deur
Super hotel. Schoon en aardig en behulpzaam personeel. Ontbijt was goed.
Commentaire laissé par : Direction de l'hôtel
23 déc. 2016 par GM, Direction de l'hôtel
Dear Guest, thank you for choosing Starhotels Tuscany and for the time spend on describing your stay. Hoping to see you here soon again, kind regards Alessandra Bragoli - General Manager
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Montpelier, United States of America

Wonderful place to stay near the airport

Publié le 21 nov. 2016
Les + : Staff, lobby, room.
Situation : Close to airport
I only stayed here for one night but it was a great place to stay and I will stay here again.
Commentaire laissé par : Direction de l'hôtel
27 nov. 2016 par General Manager, Direction de l'hôtel
Dear Guest, we really hope to welcome you once again at Starhotels Tuscany in the next future. Thank you for being our kind Guest and for you appreciations on our work. Kind regards Alessandra Bragoli - General Manager
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Schönes Hotel mit freundlichem Personal

Publié le 19 nov. 2016
Les + : Sehr freundliches Personal an der Rezeption, Service und Housekeeping.
Les - : eine Tageszeitung im Frühstücksraum wäre toll.
Das Hotel befindet sich ca .4 KM vom Zentrum (DOM ,Ponte Vecchio) entfernt. Hinter dem Hotel ist ein großer Supermarkt freundlich und hell mit allem was man sich vorstellen kann. Vor dem Hotel ist eine Bushaltestelle (Nr. 22) Richtung Zentrum. Die Busse fahren alle 10mn. Gegenüber dem Hotel ist ein großer Park mit Wasserbecken, Bänke, Kindespielplatz angelegt . Auch der Flughafen von Florenz ist von dort aus sehr schnell erreichbar. Also: Top Lage!
Commentaire laissé par : Direction de l'hôtel
27 nov. 2016 par General Manager, Direction de l'hôtel
Dear Guest, thank you for your kind words on Starhotels Tuscany Firenze and for the time spent to write your comments on our Hospitality. Hoping to welcoming you here soon again, kind regards Alessandra Bragoli - General Manager
5 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Firenze novembre 2016

Publié le 16 nov. 2016
Les + : Camera ampia con vista sul parco e il tribunale. Materasso estremamente comodo. Bagno completo con vasca-doccia pulito con aspiratore a soffitto
Les - : Parcheggio gratuito molto piccolo. Piccolo Tv lcd in camera rispetto la distanza dal letto.
Commentaire laissé par : Direction de l'hôtel
27 nov. 2016 par General Manager, Direction de l'hôtel
Gentilissimo Ospite, siamo lieti che la nostra Ospitalità sia stata di Suo gradimento e desideriamo ringraziarla per tempo che ci ha dedicato e per le belle parole sul nostro operato. Con l'auspicio di poterLe dare nuovamente il benvenuto allo Stahotels Tuscany, porgiamo i nostri più cordiali saluti. Alessandra Bragoli - Direttore
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de Canada

Good Hotel near the Airport

Publié le 14 nov. 2016
Situation : Nothing nearby - only good for close to the airport
Hotel was good, but they shut the air conditioning off for the season and the room was very warm - warm, muggy night and we had to open a window - still warm. The staff were pleasant but not overly accommodating. Restaurant food was OK - evening meal great but breakfast buffet was so so.
Commentaire laissé par : Direction de l'hôtel
20 nov. 2016 par General Manager, Direction de l'hôtel
Dear Guest, thank you for spending your time to write few words on Starhotels Tuscany Firenze. Your comments are really important for us and will be highly taken into consideration in order to improve the quality of our services. Thank you for being our kind guest and hoping to welcoming you here again, kind regards Alessandra Bragoli - General Manager
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié de US

Convenient to Airport

Publié le 23 oct. 2016
Les + : Location to airport. 10 minutes by taxi.
This hotel has a good restaurant and is close to the Florence Airport. Biggest negative is that the rooms are not air conditioned. We stayed there in late October and the room was very hot when we checked in. We were on the sunny side of the hotel and opened the windows. The room remained hot until after dark. I can't imagine staying there in July or August.
Commentaire laissé par : Direction de l'hôtel
16 nov. 2016 par Alessandra Bragoli - General Manager, Direction de l'hôtel
Dear Guest, thanks for taking the time and writing this feedback. Your highlighting is important and helps us in the improvement of our services. Therefore we took good note of reporting about the environment very hot and we are sorry for this inconvenience. However, we would like to clarify that the outside temperatures of recent times have been very erratic and being very cold the days before you checked in we switched off the air conditionig system due to other guests complain. We hope to see you again in Starhotels.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur vérifié

Publié le 18 oct. 2016 sur Ebookers
Sehr sauberes Hotel mit freundlichem Service und reichhaltigem Frühstück inkl. tolles Cappuccino auf Verlangen! Stadtzentrum mit dem Bus sehr gut erreichbar allerdings ist an den Wochenenden mehr Zeit einzuplanen. Unsere Städtereise hat uns sehr gut gefallen!
Commentaire laissé par : Direction de l'hôtel
16 nov. 2016 par Alessandra Bragoli - General Manager, Direction de l'hôtel
Dear Guest, thank you very much for spending your time in describing the stay in our Starhotels Tuscany. We’ve shared with all the staff your good impressions, which help us do always the best in our work. We’ll expecting to see you again in Starhotels.
4 sur 5
par un voyageur vérifié

Not convenient

Publié le 12 oct. 2016 sur Hotels
It's a bit off the central of Florence. The public bus was always crowded.
Commentaire laissé par : Direction de l'hôtel
31 oct. 2016 par General Manager, Direction de l'hôtel
Dear Guest, thank you for your feedback on Starhotels Tuscany Firenze. The bus that goes directly to city center is very frequent (approx. 5-10 minutes) and it takes 10-15 minutes to reach downtown. Please note that by 2017, it will be available the new tramway line , which will stop just in front of our hotel. Kind regards Alessandra Bragoli - Geneal Manager