6/10 Satisfaisant
Erin B.
15 juil. 2025
Les points forts : Propreté
The property was centrally located and overall clean and well appointed. The only issue with this property lies with the host. When we arrived we were told that the key would be under the mat. When we looked, there was no key. I messaged the host and he said the key was under the mat. We explained it wasnât and then he proceeded to give us 3 to 4 more locations to look to find keys. We eventually were directed to a janitorâs key ring with keys to every single apartment in the building and we were finally able to open our door where we found the apartment keys on the table. We had another troubling exchange with the host when we realized that the mini split air conditioner units in the apartment did not work. it was 100 in Florence when we stayed there, and although the bedrooms are in the lower level crypt area, it was still quite warm in the apartment. When we messaged the host to ask if the AC units worked, he said yes just turn them on and we tried to do this for about half an hour before we realized that there were two brand new AC units in boxes that had just been shipped to the apartment and weâre sitting in the kitchen ready to be installed. Obviously the host knew so was he just messing with us for his own amusement?? Unclear, but it wasnât amusing to us that he intentionally misrepresented to condition of the unit during a heat wave in Florence!
Erin B.
Séjour de 1 nuit en juillet 2025