Avis
7,8
Bien
8,4/10
Propreté
8,2/10
Personnel et service
7,6/10
Équipements
7,6/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
26 mars 2024
Les points forts : Propreté et personnel et service
Séjour de 4 nuits en mars 2024
Réponse de Hotel Delle Nazioni le 27 mars 2024
Dear Mr. Simon,Thank you for your great score shared on Expedia, we are very pleased to understand that you really enjoyed your recent stay at the Hotel Delle Nazioni and especially our very central location in the City of Firenze.Our property is not newly built, but it is clean and our furniture are simple and always neat.We also really appreciate your kind comment about the free breakfast offered to all our customer.Hoping to have the pleasure to welcome you back in our hotel in the next future, we send our,Best Regards.
10/10 Excellent
Patrick
Voyage en famille
23 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Patrick
Séjour de 2 nuits en juin 2023
Réponse de Hotel Delle Nazioni le 27 juin 2023
Dear Mr. Patrick,Thank you for your nice rating and sharing it on Expedia, every single moment of your time spent to make this review is essential for us.We are very glad to hear that you really enjoyed your stay in our lovely Town.Thanks for the good words describing our property, we are glad that you liked our hotel and as we can read the very central position, that is very important for most of our guests.Hoping to have the pleasure to welcome you back in Florence in the near future we send our,Best Regards.
6/10 Satisfaisant
Sarah-Maude
Voyage en couple
31 juil. 2022
Les points forts : Propreté et personnel et service
Sarah-Maude
Séjour de 3 nuits en juillet 2022
10/10 Excellent
MURIEL
2 juin 2022
MURIEL
Séjour de 1 nuit en mai 2022
10/10 Excellent
Voyageur vérifié
21 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien reçu Personnel à notre écoute Adorable
Voyageur vérifié
Séjour de 3 nuits en mai 2022
8/10 Bien
Christophe
Voyage en famille
6 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Christophe
Séjour de 3 nuits en mai 2022
Réponse de EPCdellenazioni le 8 mai 2022
Dear Christophe,
Thank you for the time spending to write your review.
We are pleased to hear that you enjoyed your stay here at Delle Nazioni Hotel in Florence.
Your feedback is very valuable to us and we have shared your feedback with the rest of the team.
We look forward to welcome you back to the Hotel.
Kind Regards
Giovanni Mariella - General Manager
8/10 Bien
Katia
Voyage en groupe
4 mai 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Je conseil
Katia
Séjour de 1 nuit en mai 2022
Réponse de EPCdellenazioni le 9 mai 2022
Dear Katia,
I RECOMMEND IT .... we like it I recommend it!
On behalf of all the staff of the Hotel Delle Nazioni, THANK YOU so much for your kind words.
With your feedback you have undoubtedly given us an extra boost to continue performing to the high standards our guests have grown accustomed to receiving.
Thanks again and we look forward to seeing you soon in the city of the Medici,
Best regards,
Giovanni Mariella - General Manager
10/10 Excellent
Johanne
21 avr. 2022
Johanne
Séjour de 2 nuits en avril 2022
Réponse de EPCdellenazioni le 9 mai 2022
Dear Johanne,
Thank you so much for your kind feedback.
We are delighted to hear that you had such a wonderful time at Delle Nazioni Hotel and hope we have the pleasure of welcoming you back again soon.
Kind regards,
Giovanni Mariella - General Manager
6/10 Satisfaisant
Jeremy
28 sept. 2021
Les points forts : Propreté et personnel et service
Jeremy
Séjour de 2 nuits en septembre 2021
Réponse de EPCdellenazioni le 18 oct. 2021
Dear Guest,
Thank you for taking time to write a review following your recent stay at Delle Nazioni Hotel.
We hope to welcome you back in the near future for another great stay.
Best regards and grazie,
Giovanni Mariella - General Manager
8/10 Bien
Voyageur vérifié
Voyage en groupe
9 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en février 2020
8/10 Bien
Voyageur vérifié
Voyage en famille, Voyage en couple
2 nov. 2019
Les points forts : Propreté, personnel et service, équipements
Voyageur vérifié
Séjour de 3 nuits en octobre 2019
8/10 Bien
Voyageur vérifié
28 oct. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en octobre 2018
Réponse de Elisabetta - Guest Relations Manager le 28 oct. 2018
Dear Guest,
Thank you for the nice words spent and for taking the time to write a review about your stay in our Hotel.
We really appreciate the beautiful words and are happy to know that you enjoyed the time in the Hotel.
Thank you from the whole staff and hope to have you here again in the next future,
Merci beaucoup et à bientot
4/10 Médiocre
Voyageur vérifié
20 mars 2018
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 4 nuits en mars 2018
Réponse de Elisabetta - Guest Relations Manager le 9 avr. 2018
Dear Customer,
Thanks for your time spending to write your feedback on Expedia.
We are surprised about review because during your stay you never show us your discomfort, we continuosly reiterate our clientele because if you did not show us your problems we are not able to resolve them.
Every day house-keeper, chambermaids and porters check each room to fix all problems if there are!
We hope you will reconsider to stay here again so we can take the opportunity to restore your confi-dence and to assure you of our best attention to your specific needs,
We look forward to welcoming you back when you next visit in Firenze.
Meilleures salutations,
8/10 Bien
Dominique
31 mai 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dominique
Séjour de 4 nuits en mai 2017
Réponse de Guest Relation Manager le 2 juil. 2017
Dear Dominique,
Your nice review and fine words are the best reward, we know we have a great location, but what makes special stay at the Delle Nazioni Hotel is definitely the attention to detail in wanting to build an experience tailor-made for our Guests .
Hoping to meet you again extend our warmest regards.
Bon Anniversaire, à bientot
Elisabetta - Guest Relations Manager
8/10 Bien
virginie
4 mars 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hôtel vraiment agréable et accueillant
virginie
8/10 Bien
Danielle, Canada
7 sept. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bien situé, belle vue sur le balcon
Danielle
Réponse de Elisabetta - Guest Relations Manager le 16 sept. 2016
Dear Danielle,
Thank you very much for your kind words and for sharing your experience through Expedia.
It is with immense pleasure to hear that you found everything about Delle Nazioni Hotel amazing, location, accomodation and service.
We will be sure to share your lovely words with all our team.
We sincerely hope to welcome you again soon.
A Bientot et meilleures salutations,
8/10 Bien
Sylvie
25 juil. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Je reviendrai
Sylvie
Réponse de General Manager le 16 sept. 2016
Dear Sylvie,
Thank you for taking the time to write such a nice review!
We are more than happy to hear that you enjoyed your stay and you appreciated every aspects of our property and we managed to satisfy your expectations.
We will certainly share your appreciation with all our employees!
We really hope to have the pleasure of welcoming you back soon at Delle Nazioni Hotel!
Meilleures salutations,
Elisabetta - Guest Relations Manager
6/10 Satisfaisant
Voyageur vérifié
1 mars 2016
Les points faibles : Confort de la chambre
Voyageur vérifié
10/10 Excellent
Stéphane, Cergy
10 août 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un bon hôtel au pied de la gare
Stéphane
6/10 Satisfaisant
SABRINA, Nantes
20 mai 2015
Les points forts : Propreté et confort de la chambre
Bonne situation mais peu faire mieux...
SABRINA
Réponse de Guest Relation Manager le 26 mai 2015
Dear Madame,
Thanks for spending the time to write your review on Expedia, it is very useful to improve our services.
We are very sorry to hear that our breakfast is avg continental, we offer cold and hot like cereals, yoghurt, 2 cakes, various croissants, tomatoes, fresh fruit, scrambles eggs, three kind of bread, slice's bread for toast, ham, cheese, rusks, various marmelade, cream chocolate, butter, fruit juices, tomatoes, beans and the machine with italian and american coffee, chocolate, tea, milk. Coffee and cappuccino available from the bar.
Check-in time is at 02.00pm and if available we give the rooms immediately at the arrival time according with the availabiltiy. During your stay we were fully booked.
We look forward to welcome you back to the hotel in the near future,
A bientot,
Elisabetta
8/10 Bien
Orietta S.
15 mai 2015
Les points forts : Propreté, personnel et service, confort de la chambre
fabuleux séjour entre amis et couple
Orietta S.
8/10 Bien
flor
Voyage en famille
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
flor
Séjour de 3 nuits en avril 2024
Réponse de Hotel Delle Nazioni le 25 avr. 2024
Dear Ms. Flor,Thank you for you review, we are delighted to read that you found the hotel location perfect for your requirements and especially you have found such a friendly Staff.The position is indeed very comfortable for almost every customer being so center in the City and handy to reach all the main attractions and trasportation, we are glad that you understand that it brings some minor inconvenience for this reason.We hope you liked the free upgrade provided to a Superior room with Balcony on the top floor, that has been renewed not so far ago.It will be a pleasure for us to welcome you back in our property for your next holidays in Firenze,Best Regards.
10/10 Excellent
Angela
19 avr. 2024
Les points forts : Propreté
Angela
Séjour de 1 nuit en avril 2024
Réponse de Hotel Delle Nazioni le 21 avr. 2024
Gentilissima Sig.Ra Angela,La ringraziamo per il altissimo punteggio che ci permette di capire come il suo recente soggiorno abbia soddisfatto pienamente la sua visita a Firenze.Sarebbe per noi un grande piacere poterla accogliere nuovamente in un prossimo futuro, come nostra gradita ospite,Cordiali Saluti.
8/10 Bien
Kevin
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kevin
Séjour de 2 nuits en avril 2024
Réponse de Hotel Delle Nazioni le 16 avr. 2024
Dear Mr. Kevin,Thank you for your great score shared on your review, we are very pleased to understand that you really enjoyed your recent stay at the Hotel Delle Nazioni and especially our very central location in our City.We hope you understand that we are very close by walking to the Historical Center, but of course it cannot be quiet as could a countryside property away from the main transportations.It will be a pleasure for us to welcome you back in our Hotel for your next holidays in Firenze,Best Regards.
8/10 Bien
Claire
Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Claire
Séjour de 5 nuits en avril 2024
Réponse de Hotel Delle Nazioni le 15 avr. 2024
Dear Ms. Claire,Thank you for your great score shared on Expedia, we are very pleased to understand that you really enjoyed your recent stay at the Hotel Delle Nazioni and especially our very central location in our City.We of course have one of the best position in Town, but there are always some counter aspects then an outskirt hotel away from the Historical Center.We greatly appreciate your good words about the daily cleaning provided from our maids and especially about the kindness and hospitality of our Staff.Thank you again for your time, we hope to see you again in a next future stay in our property to come back enjoying Firenze,Best Regards.
8/10 Bien
Romina
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Romina
Séjour de 1 nuit en avril 2024
Réponse de Hotel Delle Nazioni le 14 avr. 2024
Gentilissima Sig.Ra Romina,Siamo molti lieti di leggere nella sua recensione il suo apprezzamento per la nostra struttura ed in particolare la nostra centralissima posizione rispetto alla Città.Siamo contenti anche della sua menzione in merito alla cortesia e professionalità del nostro personale che l'assistita ed accolta durante il suo soggiorno.Ci spiace che abbia avuto quella sensazione ma come in tutte le maggiori Città del mondo, le stazioni principali dei treni possono essere un po' preoccupanti ma intorno al nostro hotel, ci sono sempre forze armate a presidiare la zona, anche in borghese.Nella speranza di poterla accogliere nuovamente in un suo futuro ritorno a Firenze, porgiamo,Cordiali Saluti.
6/10 Satisfaisant
Vishnuraj
Voyage en couple
29 mars 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Vishnuraj
Séjour de 1 nuit en mars 2024
Réponse de Hotel Delle Nazioni le 31 mars 2024
Dear Mr. Vishnuraj,Thank you for your good score shared on Expedia, we are very pleased to understand that you really enjoyed your recent stay at the Hotel Delle Nazioni and especially our very central location in the City of Firenze.We hope you liked the free upgrade granted you in a Superior room on the top floor, in order to enjoy as much as possible our gorgeous Town.We also greatly appreciate your kind words about the kindness and hospitality of our Staff.It will be a pleasure for us to welcome you back in our property for your next holidays in Firenze,Best Regards.
8/10 Bien
Paulo
Voyage en famille avec de jeunes enfants
13 mars 2024
Paulo
Séjour de 1 nuit en mars 2024
Réponse de Hotel Delle Nazioni le 13 mars 2024
Dear Mr. Paulo,Thank you for your great score shared on Expedia, we are very pleased to understand that you really enjoyed your recent stay at the Hotel Delle Nazioni and especially our very central location in the City of Firenze.Hoping to have the pleasure to welcome you back in our hotel in the next future, we send our,Best Regards.
10/10 Excellent
Ulderico
Voyage en groupe
10 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ulderico
Séjour de 2 nuits en mars 2024
Réponse de Hotel Delle Nazioni le 11 mars 2024
Gentilissimo Sig. Ulderico,Grazie infinite per la sua recensione e averla condivisa su Expedia con altri viaggiatori, per noi sono molto importanti per capire il grado di soddisfazione dei nostri clienti durante il loro soggiorno nella nostra struttura.Leggiamo con piacere che la nostra centralissima posizione, sia stata per lei un punto a favore molto importante durante la sua permanenza a Firenze.La ringraziamo moltissimo per le belle parole riguardo alla colazione offerta gratuitamente ma soprattutto, per la gentilezza e cortesia che ha menzionato riguardo al nostro Staff.Ci auguriamo di averla nuovamente nel nostro Hotel in un suo prossimo futuro,Cordiali Saluti.
8/10 Bien
Hannah
6 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hannah
Séjour de 2 nuits en février 2024
Réponse de Hotel Delle Nazioni le 9 mars 2024
Dear Ms. Hannah,Thank you for your great score shared on Expedia, we are very pleased to understand that you really enjoyed your recent stay at the Hotel Delle Nazioni fulfilling your expectations.Thank you again for your time, we hope to see you again in a next future stay in our property to come back enjoying Firenze,Best Regards.
2/10 Horrible
CHINMAY
29 janv. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
CHINMAY
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Delle Nazioni le 30 janv. 2024
Dear Mr. Chinmay,Thanking you for the time spending to write your feedback, we are very sorry to read such a bad review.We can ensure you that our hotel is constantly cleaned and hygenized to guarantee the safity and the comfort of all our customer.We usually take good note of complaints and take good care of all comments of guests but we cannot accept such a misleading review of our property without defending the good name of our Hotel.We only hope that on your next stay you coming back to Florence in our property you will have a much better experience and the right feeling of what this hotel can really offer you,Kind Regards.
6/10 Satisfaisant
ANA
Voyage en groupe
21 janv. 2024
Les points forts : Propreté et personnel et service
ANA
Séjour de 5 nuits en janvier 2024
Réponse de Hotel Delle Nazioni le 28 janv. 2024
Dear Ms. Ana,Thank you for your kind review and the time spent for sharing it on Expedia, we are pleased to understand the you liked for the most part the stay in Hotel Delle Nazioni.We look forward to welcome you back to Florence for a new and better experience in the near future staying with us,Best Regards.
8/10 Bien
NAOKI
21 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
NAOKI
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Delle Nazioni le 29 janv. 2024
Dear Mr. Naoki,Thank you so much for the time spent on making this review and the great rating shared on Expedia with other travelers, we are very pleased to hear that you higly enjoyed your past stay at Hotel Delle Nazioni in Florence with our unique style.We will take your suggestion seriously to improve our breakfast even more, even if is very appreciated for most part of our customer.We are sorry that you had that feeling but we would like to inform that the area is controlled constantly to police and other militar forces to ensure the safety. Unfortunately this is a common problem being just next the main train station of a big City just like all around the World.Hoping to have the pleasure to welcome you back in our hotel in the near future, we send our,Best Regards.
10/10 Excellent
José
15 janv. 2024
José
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Delle Nazioni le 10 févr. 2024
Dear Mr. José,Thank you for your great score shared on Expedia, we are very pleased to understand that you really enjoyed your recent stay at the Hotel Delle Nazioni in Firenze.We definitely look forward to welcome you back in our property for a new experience in the next future,Best Regards.
10/10 Excellent
Jordi
Voyage en famille
15 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jordi
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Delle Nazioni le 15 janv. 2024
Dear Mr. Jordi,Thank you for your great score shared on Expedia, we are very pleased to understand that you really enjoyed your recent stay at the Hotel Delle Nazioni.It will be a pleasure for us to welcoming you back next time you would like to come to visit Florence once again,Best Regards.
8/10 Bien
Marcello
14 janv. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Marcello
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Delle Nazioni le 15 janv. 2024
Gentilissimo Sig. Marcello,La ringraziamo per il suo buon punteggio condiviso su Expedia e siamo lieti che il suo soggiorno a Firenze nel nostro Delle Nazioni abbia soddisfatto le sue aspettative.Sarebbe per noi un piacere poterla accogliere nuovamente in un suo futuro viaggio di ritorno nella nostra Città.Grazie ancora del suo tempo,Cordiali Saluti.
6/10 Satisfaisant
Renee
Voyage en famille, Voyage en groupe
9 janv. 2024
Les points forts : Propreté
Renee
Réponse de Hotel Delle Nazioni le 10 janv. 2024
Dear Ms. Renee,We thank you for staying with us and for the time spent for sharing this review about your recent stay, we are sorry that your experince with us did not meet perfectly your expectations.We look forward the chance to welcome you back in the near future, hoping that on your next stay in our property you will have a much greater feeling and a better experience of what this hotel can really offer you,Best Regards.
10/10 Excellent
Nadia
9 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nadia
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Delle Nazioni le 10 janv. 2024
Dear Ms. Nadia,Thank you so much for your outstanding rating shared with us and other travelers, we are very pleased to hear that you greatly enjoyed your recent stay at Hotel Delle Nazioni in Florence.Even if your permanency was shorter, is a pleasure for us to know that you really liked our property.We really hope to have the pleasure to welcome you back in our hotel in the next future, we send our,Best Regards.
6/10 Satisfaisant
Marília
9 janv. 2024
Marília
Séjour de 4 nuits en janvier 2024
Réponse de Hotel Delle Nazioni le 10 janv. 2024
Dear Ms. Marilia,Thank you for the time spent sharing your feedback about your recent stay with us and other guests, we can understand that you liked only for the most part your experience in Hotel Delle Nazioni.We hope that on your next stay you coming back to Florence in our property you will have a much greater experience and a better feeling of what this hotel can really offer you.Kind Regards.
4/10 Médiocre
Voyageur vérifié
Voyage en famille
8 janv. 2024
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Urge que lo remodelen
Voyageur vérifié
Séjour de 3 nuits en décembre 2023
Réponse de Giovanni Mariella, Hotel Manager le 10 janv. 2024
Dear Reviewer,Thank you for taking the time to write a review on Expedia following your recent stay at the Hotel Delle Nazioni. We were delighted to hear that you found the hotel location perfect for your requirements.Our property is not newly built, but it is clean and our furniture are simples as you can see on most of our websites and you now know that the pictures reflect the reality.We take all feedback seriously, and sincerely regret that we did not meet your expectations.It is our hope that you will give us the opportunity to better serve you on your next stay in Firenze,Best Regards.
10/10 Excellent
Leticia
Voyage en famille
4 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leticia
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Delle Nazioni le 10 janv. 2024
Dear Ms. Leticia,Thank you so much for your outstanding review and sharing it on Expedia with other travelers, we are very pleased to hear that you greatly enjoyed your stay at Hotel Delle Nazioni in Florence. Hoping to have the pleasure to welcome you back in our hotel in the next future, we send our,Best Regards.
8/10 Bien
Natividad
4 janv. 2024
Natividad
Séjour de 4 nuits en décembre 2023
Réponse de Hotel Delle Nazioni le 10 janv. 2024
Dear Ms. Natividad,Thank you for your nice rating shared on Expedia, we are pleased to hear that you enjoyed your stay at the Hotel Delle Nazioni.We look forward to welcome you back to Florence for a new experience in the near future,Best Regards.
10/10 Excellent
??
30 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
??
Réponse de Hotel Delle Nazioni le 10 févr. 2024
Dear Guest,Thank you for your excellent score shared on Expedia, we are very pleased to read that you really liked your stay at the Hotel Delle Nazioni and especially our very central location in the City of Firenze.We also really appreciate your comment about the Staff and the service provided during you hoilday.Hoping to have the pleasure to welcome you back in our hotel in the next future, we send our,Best Regards.
8/10 Bien
Sharada
Voyage en famille
30 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sharada
Séjour de 5 nuits en décembre 2023
Réponse de Hotel Delle Nazioni le 1 janv. 2024
Dear Ms. Sharada,Thank you for your nice review and sharing it on Expedia, we are pleased to hear that you enjoyed your stay at the Hotel Delle Nazioni.We are glad that you liked our modest 3 star hotel and you have mentioned our services that, even if standard, are managed as the best way as possible.Especially, we really appreciate you very kind words about the kindness of our hotel Staff.We definitely look forward to welcome you back to Florence for a new experience in the near future,Best Regards.
10/10 Excellent
Fotyne, toronto
23 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fotyne
Séjour de 6 nuits en décembre 2023
Réponse de Hotel Delle Nazioni le 27 déc. 2023
Dear Ms. Fotyne,Thank you so much for your outstanding review, we are very pleased to welcoming you back in our property and is always nice to hear that you greatly enjoy your stay with us.Thank you for the kind words about the position that is, as you can probably guess, our streght trait and obviously the comment about the great assistance received all the time from our kind and helpfull Staff.Hoping to have the pleasure to welcome you back once again in Florence, we send our,Best Regards.
8/10 Bien
oscar
22 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cerca del centro y estación de tren
oscar
Séjour de 4 nuits en décembre 2023
Réponse de Hotel Delle Nazioni le 22 déc. 2023
Dear Mr. Oscar,Thank you so much for your great review and sharing it on Expedia with other travelers, we are very pleased to hear that you really liked your recent stay at Hotel Delle Nazioni in Florence.Our location is indeed very handy for most part of our customer being right in front of the main train station of the City and few minutes away from the most important attractions.Hoping to have the pleasure to welcome you back in our hotel in the next future, we send our,Best Regards and Merry Christmas & Happy New Year.
10/10 Excellent
Alfonso
Voyage en groupe
17 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alfonso
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Delle Nazioni le 18 déc. 2023
Gentilissimo Sig. Alfonso,la ringraziamo infinitamente per averci scelto come tappa fissa per i suoi soggiorni a Firenze, siamo lieti che si trovi bene nella nostra struttura e ci fa molto piacere poter accogliere sempre i nostri clienti più fidati.Ci fa molto piacere leggere le sue bellissime parole riguardo all'assistenza che il nostro personale le offre ogni volta.La posizione è indubbiamente uno dei punti più forti del nostro hotel e vedo che anche lei e tutto il gruppo con cui ha viaggiato, ha giovato della nostra vicinanza dalla Stazione di Santa Maria Novella.In attesa di accoglierla nuovamente nel Delle Nazioni, la ringraziamo per il tempo dedicatoci e cogliamo l'occasione per porre a lei e tutti viaggiatori,Auguri di Buone Feste e Cordiali Saluti.
8/10 Bien
Patricia
13 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Patricia
Séjour de 6 nuits en novembre 2023
Réponse de Hotel Delle Nazioni le 17 déc. 2023
Dear Ms. Patricia,Thank you for your nice review and sharing it, we are pleased to understand that you enjoyed your past stay at the Hotel Delle Nazioni.We look forward to welcome you back to Florence for a new experience in the near future,Best Regards.
6/10 Satisfaisant
Sourendra Mohan, Singapore
Voyage en famille
13 déc. 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Sourendra Mohan
Séjour de 4 nuits en décembre 2023
Réponse de Hotel Delle Nazioni le 17 déc. 2023
Dear Mr. Sourendra Mohan,Thank you for your kind review and the time spent for sharing it on Expedia, we are pleased to understand the you liked for the most part the stay in Hotel Delle Nazioni.We are sorry that you had some discomfort but our Reception desk, that is 24 hours available, could solve most of the problems in fact, you could have asked us for any kind of repellent when you needed.Hoping that on your next stay you coming back to Florence in our property you will have a much greater experience and a better feeling of what this hotel can really offer you,Best Regards.
6/10 Satisfaisant
Simone
8 déc. 2023
Simone
Séjour de 4 nuits en décembre 2023
Réponse de Hotel Delle Nazioni le 10 déc. 2023
Dear Ms. Simone,Thank you for your review and the time spent for sharing it on Expedia, we are pleased to understand the you liked your recent stay at Hotel Delle Nazioni even just for the most part.Is a shame to read just now that the comfort of the room was not so suitable for you, but having no sign of you discomfort did not gave us the opportunity to solve the problem you had with the mattress.We are glad to read that you liked the free breakfast served, even if is not perfect a lot of our customer really love that.Hoping to have the pleasure to welcome you back in Florence in the next future, we hope you can reconsider what our hotel can really offer you,Best Regards.