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Avis sur Twin Arrows Navajo Casino Resort

4 out of 5
Twin Arrows Navajo Casino Resort
22181 Resort Blvd, Exit 219 I-40, Flagstaff, AZ

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 792 avis sur 1085." "
Note des voyageurs de 8 (Bien), d’après 152 avis sur 1085." "
Note des voyageurs de 6 (Satisfaisant), d’après 63 avis sur 1085." "
Note des voyageurs de 4 (Médiocre), d’après 37 avis sur 1085." "
Note des voyageurs de 2 (Horrible), d’après 41 avis sur 1085." "

9,6/10

Propreté

9,0/10

Personnel et service

9,0/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Jerome

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Cariel Gorman le 27 juin 2023
Thank you for rating us, Jerome! Safe travels and we hope to see you soon!

10/10 Excellent

Michaël, VIRY-CHÂTILLON

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bel hôtel, parfaitement entretenu. Superbe salle de bain, chambre spacieuse et confortable. Unique bémol, la taille des lits. Se sont de vrais queen beds alors qu’il y a de la place pour des lits plus larges. Plusieurs options de restauration et un casino à taille humaine. Le complexe est situé à une vingtaine de minutes de Flagstaff.
Séjour de 2 nuits en juillet 2022

10/10 Excellent

Mélanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Magnifique hôtel à 6000pieds d’altitude, très propre et service courtois. La nourriture est excellente, on est très impressionné!
Séjour de 1 nuit en avril 2022

8/10 Bien

Rachele

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is the second time I’ve stayed here and it was always pleasant. The casino and hotel are both clean, and the staff friendly.
Séjour de 1 nuit en mai 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 15 mai 2024
Thank you so much, Rachele! We are so happy to hear you enjoyed your second stay with us! Safe travels and we look forward to seeing you again soon!

10/10 Excellent

Michael, Midlothian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The casino is in an isolated location so off site options are limited. The facility was very nice and the staff is excellent. There are not enough dining options.
Séjour de 3 nuits en mai 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 15 mai 2024
Hi Michael! Thank you for taking the time to share feedback with us. We are happy to hear you enjoyed your overall stay. We wish you safe travels and hope to see you again soon!

10/10 Excellent

Nicole

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super clean. Beautiful hotel.
Séjour de 1 nuit en mai 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 14 mai 2024
Hi Nicole! Thank you for taking the time to share feedback with us. We are happy to hear you enjoyed your overall stay. We wish you safe travels and hope to see you again soon!

8/10 Bien

Yu, San Jose

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Expensive food, only two options . Nice room
Séjour de 1 nuit en mai 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 14 mai 2024
Hi Yu, we apologize for the inconvenience and appreciate your feedback. We wish you safe travels to you and your family!

10/10 Excellent

Donna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Security measures are excellent
Séjour de 1 nuit en mai 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 14 mai 2024
Hi Donna! Thank you for taking the time to share your feedback with us. We wish you safe travels and hope to see you again soon!

10/10 Excellent

Gayle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Large room, very clean!
Séjour de 1 nuit en mai 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 7 mai 2024
Thank you, Gayle! We greatly appreciate your feedback and hope to see you soon!

10/10 Excellent

Wendi

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's peaceful for a casino. Not too busy or over crowded. Very clean. Beautiful rooms. Relaxing in the Hot tub and room. Buffet was small, however just enough and great selections. Loved it will be back
Séjour de 1 nuit en mai 2024
Réponse de Hootsiwma H. - Front Desk Supervisor le 6 mai 2024
Thank you so much, Wendi! We are so happy to hear you enjoyed your stay with us! Safe travels and we look forward to seeing you again soon!

2/10 Horrible

Ricardo

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The internet connection in my room did not work. The front desk agent had me log on to the CASINO WIFI instead? Also, the USB connection on the bedside lamps do not work/charge. You would think after paying 277$ for a suite, that things would be a lot more reliable. Next time we will stay in Flagstaff instead.
Séjour de 1 nuit en mai 2024
Réponse de Hootsiwma H. - Front Desk Supervisor le 6 mai 2024
Hi Ricardo, we apologize for the issues encountered during your stay and greatly appreciate you taking the time to provide us with your feedback. We hope you will give us another chance in the future and hope to see you again soon. Safe travels!

10/10 Excellent

Doug

Les points forts : Propreté et personnel et service
It was a great stay. Staff was awesome. Room was great. Steakhouse is closed Monday and Tuesday which was disappointing. Hotel is a good 20 minutes from other dining options.
Séjour de 2 nuits en avril 2024
Réponse de Hootsiwma H. - Front Desk Supervisor le 5 mai 2024
Hi Doug! Thank you for taking the time to share feedback with us. We are happy to hear you enjoyed your overall stay. We wish you safe travels and hope to see you again soon!

10/10 Excellent

Ronald, Banning

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Hootsiwma H. - Front Desk Supervisor le 5 mai 2024
Thank you for rating us, Ronald! Safe travels and we hope to see you soon!

10/10 Excellent

Sarajean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Hootsiwma H. - Front Desk Supervisor le 2 mai 2024
Thank you for rating us, Sarajean! Safe travels and we hope to see you soon!

10/10 Excellent

JAGADEESWAR, Modesto

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to stay
Séjour de 2 nuits en avril 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 30 avr. 2024
Thank you, JAGADEESWAR! We greatly appreciate your feedback and hope to see you soon!

6/10 Satisfaisant

Gerardo

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
No personal alcohol allowed on property. Beer in-house can get quite expensive
Séjour de 2 nuits en avril 2024
Réponse de Hootsiwma H. - Front Desk Supervisor le 2 mai 2024
Hi Gerardo, we apologize for the inconvenience and appreciate your feedback. We wish you safe travels to you and your family!

10/10 Excellent

Brett

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Was a spur of the moment stay and very pleased
Séjour de 1 nuit en avril 2024
Réponse de Hootsiwma H. - Front Desk Supervisor le 3 mai 2024
Thank you, Brett! We greatly appreciate your feedback and hope to see you soon!

10/10 Excellent

George

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent
Séjour de 1 nuit en avril 2024
Réponse de Hotel Management le 29 avr. 2024
Thank you for rating us! Safe travels and we hope to see you soon!

10/10 Excellent

Stefan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place!
Séjour de 1 nuit en avril 2024
Réponse de Hootsiwma H. - Front Desk Supervisor le 27 avr. 2024
Thank you for rating us, Stefan! Safe travels and we hope to see you soon!

10/10 Excellent

William

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The rooms are clean and the environment is nice. Multiple restaurant options.
Séjour de 2 nuits en avril 2024
Réponse de Hootsiwma H. - Front Desk Supervisor le 25 avr. 2024
Thank you, William! We greatly appreciate your feedback and hope to see you soon!

10/10 Excellent

Karen

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rooms were very nice. Entire property very clean.
Séjour de 1 nuit en avril 2024
Réponse de Hootsiwma H. - Front Desk Supervisor le 25 avr. 2024
Thank you, Karen! We greatly appreciate your feedback and hope to see you soon!

4/10 Médiocre

Karen

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
Several of the advertised ammenities were not available. The sportsbook bar with video poker was not staffed during our entire stay. The Sports Bar next door had 5 bartenders at one point not doing anything,..but couldn't send a bartender 15 feet away to man the Sports Book bar. Also, the buffet is not available on Thurs..nor is the cafe. And a rib eye steak at the Steakhouse will cost you $70.. Very disappointing,..as we have frequented multiple indian casinos.
Séjour de 2 nuits en avril 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 24 avr. 2024
Hi Karen, we appreciate your feedback and apologize for the dining experience you encountered during your stay with us. This issue has been addressed and hope it makes your next stay more enjoyable. Thank you for staying with us and hope you have safe travels!

10/10 Excellent

Diane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My bed was hard and firm. It wasn’t too comfortable. Staff is always nice. Food is excellent. Rooms are very nice.
Séjour de 1 nuit en avril 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 24 avr. 2024
Thank you, Diane! We greatly appreciate your feedback and hope to see you soon!

10/10 Excellent

anthony

Séjour de 1 nuit en avril 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 14 mai 2024
Thank you for rating us, anthony! Safe travels and we hope to see you soon!

10/10 Excellent

Max

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room were very nice and clean.
Séjour de 1 nuit en avril 2024
Réponse de Hootsiwma H. - Front Desk Supervisor le 23 avr. 2024
Thank you for rating us, Max! Safe travels and we hope to see you soon!

2/10 Horrible

Daniel

Les points forts : Propreté et infrastructures et conditions de l’hébergement
The biggest complaint is that they took a deposit and am now having a hard time getting it back even though I left the room in excellent condition
Séjour de 1 nuit en avril 2024
Réponse de Hootsiwma H. - Front Desk Supervisor le 23 avr. 2024
Hi Daniel! Thank you for taking the time to share your feedback with us. Incidental deposits usually take 3-5 business days, depending on your bank, to reflect back on your account. We wish you safe travels and hope to see you again soon!

10/10 Excellent

George

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean casino and property.
Séjour de 1 nuit en mars 2024
Réponse de Hootsiwma H. - Front Desk Supervisor le 17 avr. 2024
Thank you, George! We greatly appreciate your feedback and hope to see you soon!

10/10 Excellent

Grant

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Hootsiwma H. - Front Desk Supervisor le 17 avr. 2024
Thank you for rating us, Grant! Safe travels and we hope to see you soon!

8/10 Bien

MARIE

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pillows on the bed were to big and long to use. Was uncomfortable had to use a hand towel to place under my head to sleep.
Séjour de 1 nuit en avril 2024
Réponse de Hootsiwma H. - Front Desk Supervisor le 14 avr. 2024
Hi MARIE, we apologize for the inconvenience and appreciate your feedback. We wish you safe travels and hope to see you again soon!

10/10 Excellent

Philip

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked how friendly everyone was and how clean everything is. I enjoyed the free drinks available in the casino and in our room a coffee maker and microwave. Easy parking excellent restaurants nothing negative during our two day stay.
Séjour de 2 nuits en avril 2024
Réponse de Lonnie W. - Front Office Manager le 11 avr. 2024
Thank you so much, Philip! We are so happy to hear you enjoyed your stay with us! Safe travels and we look forward to seeing you again soon!

10/10 Excellent

abby

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful and very high end. Will go back.
Séjour de 2 nuits en avril 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 10 avr. 2024
Thank you, abby! We are glad to hear you enjoyed your stay. Safe travels and we hope to see you soon!

10/10 Excellent

Keith

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent rooms, beautiful pool and hot tub, loose slots, great food, friendly staff, and immaculate grounds and facility.
Séjour de 1 nuit en avril 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 9 avr. 2024
Thank you, Keith! We are glad to hear you enjoyed your stay. Your feedback is very much appreciated! Safe travels and we hope to see you soon!

10/10 Excellent

Crystal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful resort and perfect stay. Thank you
Séjour de 2 nuits en avril 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 7 avr. 2024
Thank you, Crystal! We are glad to hear you enjoyed your stay. Safe travels and we hope to see you soon!

10/10 Excellent

Corey

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Twin Arrows was a lot of fun. The restaurants had great food. The gambling options were nice and updated. We did not have to leave the resort for a single thing during our trip.
Séjour de 1 nuit en avril 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 7 avr. 2024
Thank you, Corey! We are glad to hear you enjoyed your stay. Safe travels and we hope to see you soon!

10/10 Excellent

Rudy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The casino was very nice and had friendly staff
Séjour de 2 nuits en mars 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 7 avr. 2024
Thank you, Rudy! We are glad to hear you enjoyed your stay. Safe travels and we hope to see you soon!

6/10 Satisfaisant

John

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 7 avr. 2024
Thank you for rating us! Safe travels and we hope to see you soon!

10/10 Excellent

Darline

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Glad we found this property. We will be back!
Séjour de 1 nuit en avril 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 7 avr. 2024
Thank you, Darline! We are so glad you found us on your trip and enjoyed your stay. Safe travels and we hope to see you again soon!

10/10 Excellent

Steven

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms are similar to top end Vegas rooms but a fraction of the price.
Séjour de 1 nuit en avril 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 3 avr. 2024
Thank you, Steven! We greatly appreciate your feedback and hope to see you soon!

8/10 Bien

Frances

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved our accommodations. The only disappointment was the buffet was not open on the day we were there, and one of other restaurants was closed also. We were offered a wheelchair but a scooter would of been more helpful but we loved it for the most part.
Séjour de 1 nuit en mars 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 31 mars 2024
Hi Frances! Thank you for taking the time to share feedback with us. We are happy to hear you enjoyed your overall stay. We wish you safe travels and hope to see you again soon!

8/10 Bien

Marjorie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the hotel here at Twin Arrow. It’s alway clean, welcoming & rooms are very nice.
Séjour de 1 nuit en mars 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 31 mars 2024
Thank you so much, Marjorie! We are so happy to hear you enjoyed your stay with us! Safe travels and we look forward to seeing you again soon!

10/10 Excellent

Panagiotis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fabulous nature, very clean and modern facilities and professional and courteous staff
Séjour de 2 nuits en mars 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 30 mars 2024
Hi Panagiotis! Thank you for taking the time to share feedback with us. We are happy to hear you enjoyed your overall stay. We wish you safe travels and hope to see you again soon!

10/10 Excellent

charles

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is very nice. Great rooms with very comfortable bed and big walk in shower and very big bathroom area. Casino and dining was also very good.
Séjour de 1 nuit en mars 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 30 mars 2024
Hi charles! Thank you for taking the time to share feedback with us. We are happy to hear you enjoyed your overall stay. We wish you safe travels and hope to see you again soon!

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good times
Séjour de 1 nuit en mars 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 29 mars 2024
Thank you for rating us, John! Safe travels and we hope to see you soon!

10/10 Excellent

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not a lot of food options, but hotel area was clean
Séjour de 1 nuit en mars 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 28 mars 2024
Thank you, Rachel! We greatly appreciate your feedback and hope to see you soon!

10/10 Excellent

Kent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The whole design is unique and wonderful. However, dining options are limited and the gaming tables are only open 5 days per week. They are closed Mon-Tuesday.
Séjour de 1 nuit en mars 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 28 mars 2024
Hi Kent! Thank you for taking the time to share your feedback with us. We wish you safe travels and hope to see you again soon!

10/10 Excellent

Harold

Séjour de 1 nuit en mars 2024
Réponse de Hootsiwma H. - Front Desk Supervisor le 15 avr. 2024
Thank you for rating us, Harold! Safe travels and we hope to see you soon!

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en mars 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 26 mars 2024
Thank you for rating us, Jeffrey! Safe travels and we hope to see you soon!

10/10 Excellent

Sonia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Checkin was quick and easy, everyone was friendly and the atmosphere was relaxed.
Séjour de 3 nuits en mars 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 26 mars 2024
Thank you, Sonia! We are glad to hear you enjoyed your stay. Safe travels and we hope to see you soon!

6/10 Satisfaisant

Lionel

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
No clear about outside food and drinks not being allowed in the rooms. Just to have the only option of the high price vending machines and gas station food.
Séjour de 2 nuits en mars 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 24 mars 2024
Hi Lionel, we appreciate your feedback and apologize for the misinformation provided to you upon arrival. Outside food & beverage is welcome to be enjoyed in your guestroom & we hope this information makes your next stay more enjoyable. Thank you for staying with us and hope you have safe travels!

10/10 Excellent

Leisa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean , beautiful, quiet , convenience
Séjour de 1 nuit en mars 2024
Réponse de Hootsiwma H. - Front Office Supervisor le 24 mars 2024
Thank you, Leisa! We greatly appreciate your feedback and hope to see you soon!