Avis sur HYATT house Fishkill/Poughkeepsie
HYATT house Fishkill/Poughkeepsie
100 Westage Business Center Dr., Fishkill, NY
Avis
8,6
Excellent
8,8/10
Propreté
8,8/10
Personnel et service
8,4/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
Voyage en groupe
13 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Customer Service le 14 juin 2023
Carol,Thank you so much for taking the time to share your recent experience at the Hyatt House Fishkill. We are delighted to hear that you were impressed with the quality of your room, and that you found it clean and well-equipped, complete with a full kitchen, cutlery, and wine glasses. It's wonderful to know that the bed was very comfortable, providing you with a restful night's sleep.We truly appreciate your kind recommendation and are thrilled that the spacious, walk-in shower added to your overall enjoyment during your stay. Your satisfaction is our highest priority, and it is rewarding to know that we were able to exceed your expectations. We hope to have the pleasure of welcoming you back to the Hyatt House Fishkill in the future for another remarkable experience.
10/10 Excellent
Voyageur vérifié
6 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en mars 2019
Réponse de Melissa Cinnante - Director of Rooms le 19 mars 2019
Thank yous so much for your kind rating. We hope to see you again in the future!
8/10 Bien
Voyageur vérifié
3 mars 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 1 nuit en mars 2019
Réponse de Melissa Cinnante - Director of Rooms le 15 avr. 2019
Thank you for the kind rating on our hotel.
8/10 Bien
Olivier
7 mai 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Olivier
10/10 Excellent
Aissatou, Canada
28 déc. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Aissatou
Séjour de 1 nuit en décembre 2017
Réponse de Amanda Singer- Asistant General Manager le 27 janv. 2018
Dear Guest,
Thank you for choosing our hotel during your trip from Montreal to Washington. We are happy that you enjoyed your stay with us. If you do decide to travel our way again we would love to welcome you back as our guest. Take care !
10/10 Excellent
Houria
31 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Houria
Séjour de 2 nuits en juillet 2017
10/10 Excellent
Amanda
Voyage en famille avec de jeunes enfants
27 mai 2024
Amanda
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 27 mai 2024
Amanda, thank you for sharing your experience at Hyatt House Fishkill. We're delighted to hear you enjoyed the property. Your feedback regarding the pool area is appreciated and will be taken into consideration. We're looking forward to welcoming you back soon!
10/10 Excellent
Shakirah, Albany
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shakirah
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 26 mai 2024
Thank you for the great rating, Shakirah!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hyatt House Fishkill! We hope you plan on staying with us again soon!We're looking forward to your next visit!
8/10 Bien
Deborah
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deborah
Séjour de 2 nuits en mai 2024
Réponse de Customer Service le 25 mai 2024
Deborah, thank you for choosing Hyatt House Fishkill and for the kind words about our team members and amenities. We're pleased to hear that you enjoyed the pool, jacuzzi, and breakfast. We're also glad your overall experience was positive, and we appreciate your recommendation. We hope to welcome you back for an even better stay!
6/10 Satisfaisant
shahram
24 mai 2024
Les points forts : Personnel et service
shahram
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 25 mai 2024
Thank you for taking the time to submit this feedback, Shahram.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.
8/10 Bien
Joseph
Voyage en couple
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joseph
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 21 mai 2024
Joseph, thank you for your positive feedback about your stay at Hyatt House Fishkill. We're glad you found the location convenient and secure. It would be our pleasure to have you stay with us again!
10/10 Excellent
Angela
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Angela
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 20 mai 2024
Angela, thank you for your kind words about the cleanliness at Hyatt House Fishkill. We're delighted to hear you had a pleasant stay. We're looking forward to welcoming you back soon!
10/10 Excellent
sha
Voyage en famille
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
sha
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 13 mai 2024
Sha, it's wonderful to hear you had a great experience at Hyatt House Fishkill. We're thrilled to hear your stay was satisfactory and we look forward to the opportunity to welcome you back on your next trip.
8/10 Bien
Kathleen
Voyage en famille
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kathleen
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 12 mai 2024
Kathleen, it's wonderful to hear that you appreciated the location, spacious room, and cleanliness of the recreational areas at Hyatt House Fishkill. We always strive to make our guests feel welcomed and regret if you didn't feel that during your stay. We are committed to continuous improvements and look forward to making your next stay outstanding. Thank you for choosing to stay with us and for your review.
8/10 Bien
Natalie
Voyage en couple
9 mai 2024
Les points forts : Équipements
Natalie
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 9 mai 2024
Natalie, it's brilliant to hear that you appreciated the peaceful ambiance, comfy beds, and prime location of Hyatt House Fishkill. We're sorry you experienced some difficulties with the temperature of our breakfast offering. Rest assured, we continuously strive to enhance our dining services for your satisfaction. We hope to have you again for a better experience next time.
6/10 Satisfaisant
Michael
Voyage d’affaires
8 mai 2024
Les points faibles : Propreté
Michael
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 9 mai 2024
Michael, thank you for your feedback. We appreciate you noting areas where we can focus on improving, such as the overall cleanliness of your accommodation and the quality of morning refreshments. We're committed to refining these aspects for a better guest experience in the future.
8/10 Bien
Mae-Ann
3 mai 2024
Mae-Ann
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 23 mai 2024
Mae-Ann, thank you for sharing your rating. The team at Hyatt House Fishkill is pleased to see you enjoyed your stay. We hope to welcome you back soon!
10/10 Excellent
Matthew
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Matthew
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 30 avr. 2024
Matthew, it's fantastic to hear that your stay at Hyatt House Fishkill was exceptional! We're delighted to know you would consider returning and look forward to welcoming you back next time you're in town. Your positive feedback is appreciated!
10/10 Excellent
Cathy
28 avr. 2024
Cathy
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 19 mai 2024
Thank you for the excellent rating, Cathy!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hyatt House Fishkill! We look forward to hosting you again soon.
8/10 Bien
Harmony
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Harmony
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 29 avr. 2024
Harmony, it's reassuring to hear you found the Hyatt House Fishkill to be clean and well-maintained. However, we're saddened to hear about your experience with the pillows in your room. We value your comfort, even as you slumber and strive to meet the expectations of all our guests. Your feedback is invaluable and will assist us in checking our bedding materials. We hope to have another opportunity to welcome you back.
10/10 Excellent
Evelyn
20 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Evelyn
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 21 avr. 2024
Thank you for the fantastic rating, Evelyn!We strive to make all of our guests feel welcome and relaxed during their time at Hyatt House Fishkill! We can't wait to see you again soon.
10/10 Excellent
Celina
Voyage en famille avec de jeunes enfants
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Celina
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 19 avr. 2024
Celina, it's fantastic to hear you and your kiddos had a perfect stay at Hyatt House Fishkill on your way to PA. We're delighted we could offer a comfortable and convenient stopover. Safe travels to PA and we hope to welcome you back soon.
10/10 Excellent
Demitri
16 avr. 2024
Demitri
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 7 mai 2024
Demitri, thank you for your high rating of Hyatt House Fishkill. We're thrilled to know you had a great time with us and we hope to provide another exceptional experience on your next visit. Safe travels!
10/10 Excellent
david
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
david
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 16 avr. 2024
David, we're thrilled to hear that you found Hyatt House Fishkill to be impeccably clean, with cozy beds and that you enjoyed our pool as well. It's rewarding to know we've delivered a five-star experience. Thank you for choosing us! We're looking forward to your next visit.
10/10 Excellent
Louise
Voyage en couple
5 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Louise
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 5 avr. 2024
Louise, we're delighted that Hyatt House Fishkill could provide beautiful comfort for your stay. We strive to offer the highest quality of accommodation. We appreciate your appreciation, and hope we get the opportunity to welcome you back again soon.
8/10 Bien
Contrina
Voyage en famille
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Contrina
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 1 avr. 2024
Contrina, it's delightful to hear that our team at Hyatt House Fishkill could assist in safeguarding your personal item until your return. We pride ourselves on our commitment to guest service, and it sounds like we met that mark with you. Looking forward to welcoming you back for another enjoyable stay.
10/10 Excellent
Brady, Sallisaw
Voyage en famille, Voyage en couple
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brady
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 29 mars 2024
Brady, it's wonderful to hear you had a pleasant stay at the Hyatt House Fishkill. We're thrilled you appreciated the exceptional facility and found our team members warm and accommodating. Your kind words will surely motivate them further. We hope to welcome you back in the future!
10/10 Excellent
Louis
Voyage d’affaires
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Louis
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 27 mars 2024
Louis, we're thrilled to know that you enjoyed Hyatt House Fishkill's prime location close to various shopping and dining options! We truly appreciate this delightful feedback. We're looking forward to welcoming you back for another convenient and enjoyable stay.
10/10 Excellent
Shelley, North Syracuse
22 mars 2024
Shelley
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 12 avr. 2024
Shelley, it's terrific to hear that you had such a wonderful experience at the Hyatt House Fishkill. We immensely appreciate your high rating and hope to have the pleasure of welcoming you back again soon. We strive to offer our guests a stellar stay each and every time. Thanks, and do come back soon.
10/10 Excellent
Thomas
Voyage en couple
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thomas
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 22 mars 2024
Thomas, thank you for sharing your overall positive stay experience at Hyatt House Fishkill. It's great to know that the cleanliness and enjoyable breakfast stood out to you. Regarding your thoughts on the coffee, we appreciate your honesty and will take it into consideration, as we constantly strive to enhance guest experiences. Looking forward to welcoming you back.
10/10 Excellent
Christine
Voyage en couple
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christine
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 22 mars 2024
Christine, it's good to know that your overall stay was satisfactory yet we regret that you encountered an issue with the refrigerator functionality. Hyatt House Fishkill prioritizes guests' comfort, and your feedback aids us in making improvements. Your patience is appreciated and we're looking forward to offering you an impeccable stay in the future.
8/10 Bien
sha
Voyage en famille
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
sha
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 18 mars 2024
Sha, it's great to hear that you enjoyed your stay at Hyatt House Fishkill and we would be delighted to welcome you back.
10/10 Excellent
William
15 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
William
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 17 mars 2024
Thanks for the outstanding rating, William!We're delighted your time at Hyatt House Fishkill was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.
4/10 Médiocre
Claudia
Voyage en famille avec de jeunes enfants
11 mars 2024
Les points forts : Propreté
Claudia
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 12 mars 2024
Claudia, we appreciate you bringing your concerns to our attention. We're genuinely sorry to hear about your bedding situation and the delay in getting the necessary amenities for your family. We agree that comfort should be a priority for all guests, regardless of the room size or arrangement. We will definitely discuss and reconsider our procedures, especially in relation to room provisioning. Your feedback about our team member will also be used constructively, as we are always looking to improve. Thank you for sharing your experience, and we hope we get the chance to deliver a far better stay in the future.
8/10 Bien
Patricia
11 mars 2024
Patricia
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 11 mars 2024
Patricia, nous sommes ravis que vous ayez apprécié la vue panoramique depuis votre chambre au Hyatt House Fishkill. Nous espérons que ces vues mémorables ont amélioré votre séjour parmi nous. Revenez bientôt pour des moments plus paisibles.
10/10 Excellent
Tahishia
10 mars 2024
Tahishia
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 31 mars 2024
Thank you for the wonderful rating, Tahishia!It's fantastic you enjoyed your time at Hyatt House Fishkill so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!
10/10 Excellent
Margaret
Voyage en couple
9 mars 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Margaret
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 10 mars 2024
Margaret, it's delightful to hear that you had a relaxing time at Hyatt House Fishkill. The calming atmosphere of our hotel and the comfort of our amenities, like the bed and couch, are simply part of our ongoing commitment to guest satisfaction. We eagerly await your future visits - thank you.
8/10 Bien
Indira
4 mars 2024
Indira
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 24 mars 2024
Thanks for the 4/5 rating, Indira!We're happy you had such a lovely stay at Hyatt House Fishkill! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.
6/10 Satisfaisant
Liliana
27 févr. 2024
Liliana
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 20 mars 2024
Liliana, we notice that your stay was met with an average rating. We appreciate your feedback and always strive for excellence. We're looking forward to making your next stay an outstanding one.
10/10 Excellent
Gretchen
27 févr. 2024
Gretchen
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 28 févr. 2024
Thank you for the lovely rating, Gretchen!It's excellent you enjoyed your time at Hyatt House Fishkill so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
10/10 Excellent
Voyageur vérifié
Voyage en famille
27 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 28 févr. 2024
Greetings, we appreciate your wonderful rating of Hyatt House Fishkill. We are committed to offering memorable experiences and your score indicates we are doing just that. Thank you for choosing to stay with us and we hope to have the opportunity to welcome you back soon.
10/10 Excellent
Michael
27 févr. 2024
Michael
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 28 févr. 2024
Michael, it's wonderful to see your top rating for Hyatt House Fishkill! We're glad that you enjoyed your stay with us and hope to welcome you back in the near future. Safe travels!
10/10 Excellent
valerie
26 févr. 2024
valerie
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 20 mars 2024
Valerie, thank you for the outstanding rating! The Hyatt House Fishkill is truly delighted to learn that your stay was enjoyable. We appreciate your feedback and are looking forward to welcoming you back again soon.
8/10 Bien
James
25 févr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 26 févr. 2024
James, it's delightful to know you appreciated the variety of culinary choices at Hyatt House Fishkill. We aim to cater to all taste buds, and we're glad we exceeded your expectations. We hope to serve you again on your next visit.
10/10 Excellent
DANNY
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
24 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
DANNY
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 25 févr. 2024
Danny, it's a delight to read about your enjoyable visit at Hyatt House Fishkill. We hope to see you again soon where the same level of hospitality awaits.
10/10 Excellent
jennifer, island park
Voyage en famille avec de jeunes enfants
23 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
jennifer
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 23 févr. 2024
Jennifer, it's wonderful to hear you appreciated your room at Hyatt House Fishkill, especially the well-equipped kitchenette. We're thankful for your positive feedback and look forward to welcoming you back for another memorable stay.
10/10 Excellent
benjamin
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
benjamin
Séjour de 2 nuits en février 2024
Réponse de Customer Service le 22 févr. 2024
Benjamin, thank you for acknowledging the high standards at Hyatt House Fishkill. It's heartening to know you had a pleasant stay in our clean and roomy accommodations. We're sorry your tranquility was slightly compromised by the vibrant atmosphere at the poolside. We're glad you found solace in the numerous dining options in the vicinity. Your understanding is much appreciated, and we're looking forward to hosting you again.
6/10 Satisfaisant
James
21 févr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
James
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 22 févr. 2024
James, thank you for choosing our hotel and taking the time to rate your stay. We see it was a neutral experience and we hope to have the opportunity to serve you better in the future.
8/10 Bien
Carolyn
Voyage en famille
21 févr. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Carolyn
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 21 févr. 2024
Thank you for sharing your thoughts with us, Carolyn!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Hyatt House Fishkill.
10/10 Excellent
Ashley
Voyage en famille avec de jeunes enfants
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ashley
Séjour de 1 nuit en février 2024
Réponse de Customer Service le 21 févr. 2024
Ashley, it's wonderful to hear you enjoyed your stay at the Hyatt House Fishkill. We're pleased that our well-sized suites and convenient location met your expectations. We look forward to offering you another fantastic experience in the future.