Avis sur Holiday Inn Suva, an IHG Hotel
Holiday Inn Suva, an IHG Hotel
Victoria Parade, Po Box 1357, Suva
Avis
8,8
Excellent
9,0/10
Propreté
9,0/10
Personnel et service
8,4/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
31 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en décembre 2019
10/10 Excellent
christophe
5 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
christophe
Séjour de 2 nuits en septembre 2019
8/10 Bien
Voyageur vérifié
Voyage en couple
19 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en août 2019
Réponse de Loyalty Champion le 21 août 2019
Bula,
Thank you for taking the time to tell us about your experience at Holiday Inn SUVA.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn.
Kind regards
Mohammed Feroz
General Manager
8/10 Bien
Voyageur vérifié
15 févr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour touristique
Voyageur vérifié
Séjour de 4 nuits en février 2019
Réponse de Loyalty Champion le 24 févr. 2019
Bula,
Thank you for taking the time to tell us about your experience at Holiday Inn Suva. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Suva.
Kind regards
Mohammed Feroz
General Manager
6/10 Satisfaisant
Voyageur vérifié
1 janv. 2012
Les points forts : Propreté et confort de la chambre
holliday inn suva
Voyageur vérifié
4/10 Médiocre
Anonymous
1 mai 2009
Les points faibles : Personnel et service
Pas d'accès à la plage, bien que
Anonymous
10/10 Excellent
karishma
3 avr. 2024
karishma
Séjour de 2 nuits en mars 2024
10/10 Excellent
Isoa
Voyage en groupe, Voyage d’affaires
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Isoa
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 5 avr. 2024
Dear Guest, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,
10/10 Excellent
karishma
Voyage en famille avec de jeunes enfants
31 mars 2024
Les points forts : Propreté
karishma
Séjour de 1 nuit en mars 2024
8/10 Bien
John
Voyage en couple
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
John
Séjour de 2 nuits en mars 2024
10/10 Excellent
Jose
Voyage d’affaires
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jose
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 17 mars 2024
Dear Jose,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,
10/10 Excellent
Sai
8 mars 2024
Les points forts : Personnel et service et équipements
Sai
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 10 mars 2024
Dear Sai, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us.At our hotel, we strive to provide exceptional service and ensure that all our guests have a comfortable and enjoyable stay. We deeply regret that we fell short of meeting your expectations, and we take your concerns seriously. Please know that your feedback is invaluable to us as it helps us identify areas for improvement and make necessary changes.Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. We hope that you will consider giving us another opportunity to provide you with a truly exceptional stay. Please feel free to reach out to us directly on 3301600 so that we can personally assist you with any further concerns or requests.Warm regards,
10/10 Excellent
Shabina
Voyage en famille
2 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shabina
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 10 mars 2024
Dear Shabina, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay. We can't wait to welcome you back again soon!We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,
10/10 Excellent
Shabina
Voyage en famille
1 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shabina
Séjour de 2 nuits en février 2024
Réponse de General Manager le 10 mars 2024
Dear Shabina, It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay. We can't wait to welcome you back again soon!
10/10 Excellent
Dinesh
Voyage en couple
27 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dinesh
Séjour de 4 nuits en février 2024
Réponse de General Manager le 10 mars 2024
Dear Dinesh, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.We're thrilled to hear that you enjoyed your stay. We can't wait to welcome you back again soon!Warmest regards,
10/10 Excellent
Warsha
Voyage en famille
31 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Warsha
Séjour de 6 nuits en décembre 2023
Réponse de General Manager le 7 févr. 2024
Dear Warsha, It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,
10/10 Excellent
Faylene
30 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Faylene
Séjour de 4 nuits en décembre 2023
Réponse de General Manager le 7 févr. 2024
Dear Faylene, Thank you for taking the time to share your positive experience. We're delighted to know that you enjoyed your recent stay. It was our pleasure to host you, and we look forward to your next visit!
10/10 Excellent
Amble
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel
Amble
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 10 mars 2024
Dear Amble, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay. We can't wait to welcome you back again soon!Warmest Regards
10/10 Excellent
Barbara
Voyage en famille
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Barbara
Séjour de 1 nuit en janvier 2024
Réponse de Nunia le 6 mars 2024
Bula Barbara,Thank you for choosing to stay with us.Looking forward to welcome you all back in the near future.
10/10 Excellent
RESHMI MALA, Sigatoka
Voyage en couple
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
RESHMI MALA
Séjour de 2 nuits en janvier 2024
Réponse de Nunia le 6 mars 2024
Bula Reshmi,Thank you for choosing to stay with us.Looking forward to welcome you all back in the near future.
10/10 Excellent
Neomai
28 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Neomai
Séjour de 3 nuits en décembre 2023
10/10 Excellent
Rakesh
Voyage en famille
27 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rakesh
Séjour de 5 nuits en décembre 2023
10/10 Excellent
Deresa
26 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bula!
Deresa
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Chantelle
19 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chantelle
Séjour de 1 nuit en décembre 2023
10/10 Excellent
Robyn
Voyage en groupe
13 déc. 2023
Les points forts : Propreté et équipements
Robyn
Séjour de 5 nuits en décembre 2023
10/10 Excellent
Frank
11 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay.
Frank
Séjour de 2 nuits en décembre 2023
Réponse de General Manager le 27 déc. 2023
Dear Frank, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,
8/10 Bien
Razia
7 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Razia
Séjour de 5 nuits en septembre 2023
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
1 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en novembre 2023
10/10 Excellent
Anare
24 nov. 2023
Anare
Séjour de 2 nuits en novembre 2023
10/10 Excellent
Stephanie
Voyage en famille
24 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephanie
Séjour de 3 nuits en novembre 2023
10/10 Excellent
Jon
21 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jon
Séjour de 1 nuit en septembre 2023
10/10 Excellent
Voyageur vérifié
Voyage d’affaires
19 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the best in Suva
Voyageur vérifié
Séjour de 4 nuits en octobre 2023
Réponse de General Manager le 21 oct. 2023
Dear Guest, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Our ultimate goal is to ensure that all our guests have a positive and memorable experience, and we apologize for failing to deliver that in your case. We are committed to learning from this experience and taking the necessary steps to prevent similar issues from occurring in the future.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,
6/10 Satisfaisant
Sanjev
Voyage en famille
18 oct. 2023
Sanjev
Séjour de 5 nuits en octobre 2023
10/10 Excellent
Hana
Voyage en famille avec de jeunes enfants, Voyage en famille
15 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hana
Séjour de 4 nuits en octobre 2023
8/10 Bien
Monita
Voyage en famille
12 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Monita
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 15 oct. 2023
Dear Monita,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,
10/10 Excellent
Kalolaine
Voyage en famille avec de jeunes enfants, Voyage en famille
12 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kalolaine
Réponse de General Manager le 15 oct. 2023
Dear Kalolaine,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Our ultimate goal is to ensure that all our guests have a positive and memorable experience, and we apologize for failing to deliver that in your case. We are committed to learning from this experience and taking the necessary steps to prevent similar issues from occurring in the future.Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. We hope that you will consider giving us another opportunity to provide you with a truly exceptional stay. Please feel free to reach out to us directly so that we can personally assist you with any further concerns or requests.Warm regards,
10/10 Excellent
Salma
4 oct. 2023
Salma
Séjour de 1 nuit en octobre 2023
Réponse de General Manager le 7 oct. 2023
Dear Salma, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,
6/10 Satisfaisant
sheena a., San Mateo
2 oct. 2023
Les points forts : Personnel et service
sheena a.
Séjour de 7 nuits en août 2023
Réponse de General Manager le 7 oct. 2023
Dear Sheena,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,
10/10 Excellent
Daniel
30 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly recommend!
Daniel
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 2 oct. 2023
Dear Daniel, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,
10/10 Excellent
Rachel
16 sept. 2023
Rachel
Séjour de 4 nuits en septembre 2023
10/10 Excellent
Radhika
12 sept. 2023
Radhika
Séjour de 1 nuit en août 2023
6/10 Satisfaisant
Azim
8 sept. 2023
Azim
Séjour de 1 nuit en septembre 2023
Réponse de General Manager le 9 sept. 2023
Dear Azim, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us.At our hotel, we strive to provide exceptional service and ensure that all our guests have a comfortable and enjoyable stay. We deeply regret that we fell short of meeting your expectations, and we take your concerns seriously. Please know that your feedback is invaluable to us as it helps us identify areas for improvement and make necessary changes.Our ultimate goal is to ensure that all our guests have a positive and memorable experience, and we apologize for failing to deliver that in your case. We are committed to learning from this experience and taking the necessary steps to prevent similar issues from occurring in the future.Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. We hope that you will consider giving us another opportunity to provide you with a truly exceptional stay. Please feel free to reach out to us directly so that we can personally assist you with any further concerns or requests.Warm regards,General Manager.
10/10 Excellent
Steven
Voyage en groupe, Voyage en couple
29 août 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Steven
Séjour de 8 nuits en août 2023
10/10 Excellent
Shameel
24 août 2023
Shameel
Séjour de 3 nuits en août 2023
10/10 Excellent
Rodney
Voyage d’affaires
22 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and comfortable
Rodney
Séjour de 7 nuits en août 2023
Réponse de General Manager le 24 août 2023
Dear Rodney, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Please know that your feedback is invaluable to us as it helps us identify areas for improvement and make necessary changes.Warmest regards,
8/10 Bien
Ling
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
22 août 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Ling
Séjour de 4 nuits en août 2023
10/10 Excellent
Seema
22 août 2023
Seema
Séjour de 2 nuits en août 2023
6/10 Satisfaisant
Daisy
Voyage en famille
17 août 2023
Daisy
Séjour de 2 nuits en août 2023
6/10 Satisfaisant
Anton
Voyage d’affaires
17 août 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Anton
Séjour de 2 nuits en août 2023
10/10 Excellent
faisal
Voyage en famille
8 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
faisal
Séjour de 1 nuit en août 2023
Réponse de General Manager le 9 août 2023
Dear Faisal, Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.Warmest regards,