« I rarely leave negative reviews, but I feel itâs important to share my experience at Tommyâs Budget Rooms.
Upon arrival, I was first given the wrong room, which had a broken shower and exposed electrical cables something that felt extremely unsafe. The bed was in very poor condition, with an unpleasant smell, and the towels provided were old and worn out.
Loud music played until 4:30 a.m., making it impossible to sleep. When I approached the receptionist, he explained that he had no authority...
« I rarely leave negative reviews, but I feel itâs important to share my experience at Tommyâs Budget Rooms.
Upon arrival, I was first given the wrong room, which had a broken shower and exposed electrical cables something that felt extremely unsafe. The bed was in very poor condition, with an unpleasant smell, and the towels provided were old and worn out.
Loud music played until 4:30 a.m., making it impossible to sleep. When I approached the receptionist, he explained that he had no authority...
« Clean and comfortable rooms with nice bathrooms. Good dining, lovely staff. Great outdoor space with a delightful swimming pool and outdoor dining areas. Reasonably central. Front desk staff was very helpful at finding good drivers and other transportation and accessing anything else we needed. Felt very safe and cared for as a Canadian visitor on first trip to East Africa. »
« Clean and comfortable rooms with nice bathrooms. Good dining, lovely staff. Great outdoor space with a delightful swimming pool and outdoor dining areas. Reasonably central. Front desk staff was very helpful at finding good drivers and other transportation and accessing anything else we needed. Felt very safe and cared for as a Canadian visitor on first trip to East Africa. »
« We had a lovely, comfortable stay here. The breakfast is the best we had in all of East Africa! Unfortunately, there was a construction site next to our room and it was quite noisy. Also, the bathroom lighting was so low you could barely see and the shower was handheld, so not easy to use »
« We had a lovely, comfortable stay here. The breakfast is the best we had in all of East Africa! Unfortunately, there was a construction site next to our room and it was quite noisy. Also, the bathroom lighting was so low you could barely see and the shower was handheld, so not easy to use »
« We had a work meeting and staff very kind and helpful. They agreed to reimburse us one night so that we could do an unplanned 2-day safari. Good was excellent and room well appointed. »
« We had a work meeting and staff very kind and helpful. They agreed to reimburse us one night so that we could do an unplanned 2-day safari. Good was excellent and room well appointed. »
« We arrived at the Hotel following a Booking Conformation available with the hotel . Unfortunately we were shocked to see that the Sales Manager of the Hotel was not ready to accomodate us inspite of us making the payment already. Further, he was not ready to CANCEL the booking OR HELP FOR A REFUND or Find a accomodation elsewhere OR Speak with the Hotel.com to resolve the case. The Manager said we had hacked into their system for booking and they even interogated us to the security by taking our...
« We arrived at the Hotel following a Booking Conformation available with the hotel . Unfortunately we were shocked to see that the Sales Manager of the Hotel was not ready to accomodate us inspite of us making the payment already. Further, he was not ready to CANCEL the booking OR HELP FOR A REFUND or Find a accomodation elsewhere OR Speak with the Hotel.com to resolve the case. The Manager said we had hacked into their system for booking and they even interogated us to the security by taking our...
« A very nice place to stay, right in the heart of Kigaliâs Business Center. The staff were super friendly and welcoming. Thanks to Delphine, Rose and all other staff member for making my stay so amazing.
I recommend this place and will not hesitate to stay at Tropical Plaza Apartment once in Kigali. »
« A very nice place to stay, right in the heart of Kigaliâs Business Center. The staff were super friendly and welcoming. Thanks to Delphine, Rose and all other staff member for making my stay so amazing.
I recommend this place and will not hesitate to stay at Tropical Plaza Apartment once in Kigali. »