Belvédère

Avis sur Hampton Inn Long Island-Brookhaven

2.5 out of 5
Hampton Inn Long Island-Brookhaven
2000 North Ocean Ave., Farmingville, NY

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 575 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 236 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 97 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 47 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 49 avis sur 1004." "

8,8/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Jaimie, GM le 25 sept. 2023
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Islandarea, you will choose to stay with us again!

10/10 Excellent

Cheryl

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service ecceptional.
Séjour de 1 nuit en avril 2024
Réponse de Jaimie, GM le 29 avr. 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

8/10 Bien

James, Hackettstown

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The place is conveniently located right off of the Long Island Expressway. The entrance may be tricky for some, but I found it no problem. It was very nice both inside and out, and the room was nice as well. Staff was very helpful in regard to providing information regarding dining options. Good size room, very comfortable beds, was very satisfied. Overall, a pleasant experience. If I was to nitpick, would have preferred a “back entrance” from the parking area. My ONLY complaint - and the only thing that gives this place a 9/10 instead of a 10/10 - was the alarm clock automatically going off at 6:30 AM. Management may want to reconsider that approach. Other than that, a good stay.
Séjour de 1 nuit en avril 2024
Réponse de Jaimie, GM le 28 avr. 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. The alarm clock must have been set from the previous guest; we don't set them like that. We also do have a "back entrance" in the back of the hotel, as well as at each end of the building, and the front entrance. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

THERESA

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Jaimie, GM le 28 avr. 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice room, friendly staff and proximity to places we had to go.
Séjour de 2 nuits en avril 2024
Réponse de Jaimie, GM le 28 avr. 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Peter

Séjour de 1 nuit en avril 2024
Réponse de Jaimie, GM le 28 avr. 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

4/10 Médiocre

robert

Voyage en couple
Room smelled like smoke -
Séjour de 1 nuit en avril 2024
Réponse de Jaimie, GM le 28 avr. 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I truly apologize for the issues you experienced regarding the odor during your stay.Please note that is not the norm at our hotel and your comments are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. Please accept our team’s sincere apologyfor any issues that resulted in any inconvenience and lack of comfort. We are grateful for the choice youmade to be a guest of our hotel. We are grateful for the choice you made to be a guest of our hotel. Weappreciate your business and hope that when your travels bring you back to the Long Island area, you will give us another opportunity to make things right, as guest satisfaction is our number one priority.

10/10 Excellent

Jason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Jaimie, GM le 28 avr. 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Taylor

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nine out of 10 staff and property were perfect for me and my boyfriend for the night
Séjour de 1 nuit en avril 2024
Réponse de Jaimie, GM le 21 avr. 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

8/10 Bien

Shawn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Location is good if you have to stay in Long Island, far from Manhattan. Hotel is overall clean and maintained. Beds were comfortable. Breakfast was good. No safe provided in the room. Toilet seat height is quite low and uncomfortable to get up. Toilet tank does not flushes with pressure and uses more water than new water saver types available.
Séjour de 2 nuits en avril 2024
Réponse de Jaimie, GM le 21 avr. 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores and comments have been noted and are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Taylor

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
staff and hotel in general were 9/10 had a great stay and slept great thank u :)
Séjour de 1 nuit en février 2024
Réponse de Jaimie, GM le 21 avr. 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

John

Les points forts : Équipements
Clean
Séjour de 3 nuits en avril 2024
Réponse de Jaimie, GM le 21 avr. 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores and comments have been noted and are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

2/10 Horrible

Kadian

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
There was people in the elevator on drugs
Séjour de 1 nuit en mars 2024
Réponse de Jaimie, GM le 21 avr. 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores and comments have been noted and are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. Unfortunately, our facility is open to the public and we cannot be judged by the actions of our guests. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Adrian

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is close to several restaurants and shops.
Séjour de 1 nuit en avril 2024
Réponse de Jaimie, GM le 21 avr. 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Kathleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Jaimie, GM le 21 avr. 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

4/10 Médiocre

jason

Séjour de 1 nuit en avril 2024
Réponse de Jaimie, GM le 21 avr. 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

2/10 Horrible

Shawn

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Was not treated properly by certain staff
Séjour de 2 nuits en avril 2024
Réponse de Jaimie, GM le 14 avr. 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I truly apologize for the customer service you experienced during your stay. Please notethat is not the norm at our hotel and your comments are extremely helpful in improving our overall service,accommodations, and future guest experiences. Please accept our team’s sincere apology for the failures inservice that resulted in any inconvenience and lack of comfort. We are grateful for the choice you made tobe a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will give us another opportunity to make things right, as guest satisfaction is our number one priority.

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Jaimie, GM le 14 avr. 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

2/10 Horrible

Marsha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They did not have a reservation for me under Expedia so I could not use you
Séjour de 3 nuits en avril 2024
Réponse de Jaimie, GM le 14 avr. 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Brandi

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de I appreciate you taking the time to complete a sur le 7 avr. 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Michael

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic hotel, excellent breakfast, clean as could be, and very reasonable rates! I highly recommend
Séjour de 2 nuits en mars 2024
Réponse de Jaimie, GM le 31 mars 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Ikeria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Jaimie, GM le 31 mars 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

2/10 Horrible

Fredy

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yes
Séjour de 1 nuit en mars 2024
Réponse de Jaimie, GM le 25 mars 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Brittany

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Heated pool was indeed, actually heated. Staff were super friendly and accommodating.
Séjour de 2 nuits en mars 2024
Réponse de Jaimie, GM le 25 mars 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

6/10 Satisfaisant

Ashley

Séjour de 1 nuit en mars 2024
Réponse de Jaimie, GM le 14 avr. 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Adriana Elena

Séjour de 2 nuits en mars 2024
Réponse de Jaimie, GM le 14 avr. 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Steven

Séjour de 3 nuits en mars 2024
Réponse de Jaimie, GM le 14 avr. 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

6/10 Satisfaisant

Ellen

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Room smelled musty
Séjour de 1 nuit en mars 2024
Réponse de Jaimie, GM le 19 mars 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores and comments have been noted and are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy check in
Séjour de 1 nuit en mars 2024
Réponse de Jaimie, GM le 17 mars 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores and comments have been noted and are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Keyana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Guy who check us in was very generous and nice staff was very nice … I loved that they have heat in the pool area
Séjour de 2 nuits en mars 2024
Réponse de Jaimie, GM le 17 mars 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

6/10 Satisfaisant

Steven

Voyage en famille
Les points forts : Personnel et service
I have stayed at many different Hampton Inns and this was my least favorite stay . The breakfast was very poor compared to other Hampton Inns and it took a lot of U turns to get to the building which is next to the Long Island Expressway .
Séjour de 1 nuit en février 2024
Réponse de Jaimie, GM le 17 mars 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. Your comments are extremely helpful in improving our overall service,accommodations, and future guest experiences. I am sorry that you did not find our breakfast selectionsatisfactory. We offer complimentary breakfast to all our guests as an added amenity and offer a variety ofoptions to satisfy everyone’s tastes. We are grateful for the choice you made to be a guest of our hotel. Weappreciate your business and hope that when your travels bring you back to the Long Island area, you will give us another opportunity, as guest satisfaction is our number one priority.

8/10 Bien

Juan

Séjour de 2 nuits en mars 2024
Réponse de Jaimie, GM le 25 mars 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Maria, Bay Shore

Séjour de 2 nuits en mars 2024
Réponse de Jaimie, GM le 25 mars 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Jocelyn

Séjour de 1 nuit en mars 2024
Réponse de Jaimie, GM le 25 mars 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

6/10 Satisfaisant

Randall

Voyage en famille avec de jeunes enfants
Les points faibles : Infrastructures et conditions de l’hébergement
Bed was loose
Séjour de 1 nuit en février 2024
Réponse de Jaimie, GM le 27 févr. 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I truly apologize for the issues you experienced with your guest room during your stay.Please note that is not the norm at our hotel and your comments are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. Please accept our team’s sincere apologyfor the failures in service that resulted in any inconvenience and lack of comfort. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will give us another opportunity to make things right, as guest satisfaction is our number one priority.

6/10 Satisfaisant

German

Voyage en famille avec de jeunes enfants
Les points faibles : Infrastructures et conditions de l’hébergement
Not enough parking and the room was right to the elevator and clearly heard the talking etc..
Séjour de 2 nuits en février 2024
Réponse de Jaimie, GM le 27 févr. 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores and comments have been noted and are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

serina

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté et équipements
This Hass to be my favorite hotel in Long Island. Very clean, plenty of amenities for both adults and children especially. Hands-down, my favorite hotel in Long Island.
Séjour de 1 nuit en février 2024
Réponse de Jaimie, GM le 27 févr. 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

8/10 Bien

Katy

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Only problem is the parking fee
Séjour de 1 nuit en février 2024
Réponse de Jaimie, GM le 27 févr. 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. Your comments are extremely helpful in improving our overall service,accommodations, and future guest experiences. Our parking lot is on the smaller side and is shared withtwo nursing homes, a nursery school, and a large shopping center. It is also close to the airport and thusmust be monitored closely. The parking fee is stated at the bottom of all confirmation e–mails. We aregrateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will give us another opportunity, as guest satisfaction is our number one priority.

10/10 Excellent

Salam

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good service
Séjour de 1 nuit en février 2024
Réponse de Jaimie, GM le 27 févr. 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

8/10 Bien

Edwin jose

Séjour de 1 nuit en février 2024
Réponse de Jaimie, GM le 25 mars 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores have been noted and are extremely helpful in improving our overall service,accommodations, and future guest experiences. We are grateful for the choice you made to be a guest ofour hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

8/10 Bien

Marisol

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff were nice but did not know of places to recommend for guest to dine at except for what is obviously across from the Hotel. A worker recommended a place and it was Not At all what she said. Also it would be nice to add a small bar at the Hotel!
Séjour de 2 nuits en février 2024
Réponse de Jaimie, GM le 27 févr. 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores and comments have been noted and are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. Staff recommendations are always subjective based on the individual and not all employees are responsible to know what is in the area, which is why we provide a list of 18 local restaurants at the Front Desk. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Ksenia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk gentleman was very helpful & considerate
Séjour de 1 nuit en février 2024
Réponse de Jaimie, GM le 27 févr. 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

8/10 Bien

Steve

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good, could use an extra soap for both sink and shower and some cups for the bathroom as well
Séjour de 2 nuits en février 2024
Réponse de Jaimie, GM le 27 févr. 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores and comments have been noted and are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

8/10 Bien

Yelena

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property. Very clean and convenient location. Dining within walking distance. La fitness is few steps away for gym goers. No issues. Stayed 2 nights with my kiddo.
Séjour de 2 nuits en février 2024
Réponse de Jaimie, GM le 17 févr. 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

Thomas

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
VINNY AND KEVIN ALWAYS DO AN OUTSTANDING JOB
Séjour de 1 nuit en février 2024
Réponse de Jaimie, GM le 14 févr. 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

8/10 Bien

melissa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall, we really liked it here. Very clean and attention to details.
Séjour de 1 nuit en février 2024
Réponse de Jaimie, GM le 13 févr. 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!

6/10 Satisfaisant

Juergen

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The hotel is conveniently located, but its age is visible. The staff was not responsive. I needed to complain twice to have my shower fixed. And the "every other day room service" was not showing up for four days.
Séjour de 7 nuits en janvier 2024
Réponse de Jaimie, GM le 8 févr. 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn Long Island/ Brookhaven. I truly apologize for the issues you experienced during your stay. Please note that is notthe norm at our hotel and your comments are extremely helpful in improving our overall service,accommodations, and future guest experiences. Please accept our team’s sincere apology for any issuesthat resulted in any inconvenience and lack of comfort. We are grateful for the choice you made to be aguest of our hotel. We are grateful for the choice you made to be a guest of our hotel. We appreciate yourbusiness and hope that when your travels bring you back to the Long Island area, you will give us another opportunity to make things right, as guest satisfaction is our number one priority.

2/10 Horrible

Saskea

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté
The room was dirty with stains on the bedding that looked like blood. The ceiling had a red splatter stain and there was brown water coming out of the taps. The front desk clerk was somewhat nonchalant when I mentioned this
Réponse de Jaimie, GM le 6 févr. 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I truly apologize for the issues you experienced with Housekeeping during your stay.Please note that is not the norm at our hotel and your comments are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. Please accept our team’s sincere apologyfor the failures in service that resulted in any inconvenience and lack of comfort. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will give us another opportunity to make things right, as guest satisfaction is our number one priority.

4/10 Médiocre

Anton

Les points faibles : Infrastructures et conditions de l’hébergement
Rooms were clean. Two water features at entrance were left unkept, broken and overrun with trash and cigarette butts. Have always loved this property until my last two stays. It is apparent that they are letting it go downhill. Breakfast ok if you go early or before the relocated residents and homeless come to eat and make take home plates then It just becomes dangerous.
Séjour de 3 nuits en janvier 2024
Réponse de Jaimie, GM le 6 févr. 2024
I appreciate you taking the time to complete a survey about your recent stay at the Hampton Inn LongIsland/Brookhaven. Your scores and comments have been noted and are extremely helpful in improving ouroverall service, accommodations, and future guest experiences. Please note that we just underwent a multitude of renovations inside the hotel and the water features outside are not broken; they are off due to the cold weather and freezing temperatures. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when yourtravels bring you back to the Long Island area, you will choose to stay with us again!

10/10 Excellent

ronny, college point

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Excellent everything , very clean , we coming back , soon
Séjour de 1 nuit en janvier 2024
Réponse de Jaimie, GM le 30 janv. 2024
I appreciate you taking the time to comment on your recent stay at the Hampton Inn LongIsland/Brookhaven. I am so glad that we have exceeded your expectations on service and accommodations. We are grateful for the choice you made to be a guest of our hotel. We appreciate your business and hope that when your travels bring you back to the Long Island area, you will choose to stay with us again!