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Avis sur The Rukmapura Park Hotel

2.5 out of 5
The Rukmapura Park Hotel
1702 Rukmapura Park, Fairfield, IA

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 6 avis sur 14." "
Note des voyageurs de 8 (Bien), d’après 4 avis sur 14." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 14." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 14." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 14." "

8,8/10

Propreté

6,8/10

Personnel et service

7,2/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

4/10 Médiocre

Vinicius

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Noisy sleepless night.
We expected Rukmapur Park to be a quiet, get-away-from-it-all experience in the peaceful serenity of Vedic City. However, our experience was the opposite. The place was cute and clean and wonderfully "in the middle of nowhere," but we left the next morning frustrated and exhausted. At 3 am we woke up to someone either sliding a door open and closed or rolling a cart down the hallway above us. There was a very loud repetitive sound that went on and on. When we finally fell asleep we had the rudest jolt awake from a fire alarm that not only blared noise, but also flashed piercing strobe lights that had us fly out of bed to make sure the building wasn't on fire. It wasn't and a couple minutes later the alarm went off. We tried to settle down and fall back to sleep, but at 4:30 a.m. we started hearing doors opening and closing like someone was starting their daily functions. Suffice it to say we did not get sleep that night. We paid to get a good night's sleep, we got no sleep and loads of rude interruptions for hours.
Séjour de 1 nuit en janvier 2022
Réponse de JRE le 17 janv. 2022
Good morning, we are sorry to hear that this was your first experience at our hotel. I can assure you that this is not the norm. We of course received a number of complaints from a tenant that had set off their fire alarm, and this situation has been rectified. I would like to apologize again that this was your experience with us, but we look forward to you coming back and giving us a second chance some time. You can also feel free to email or call the office phone when neighbors are causing noise issues, that way we can assist you by getting ahold of the tenants. I am afraid we cannot do anything to help if you do not reach out to us when these issues arise. Thank you.

10/10 Excellent

Thomas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en juillet 2021

2/10 Horrible

Peter

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The worst hotel ever met.
Terrible and totally frustrated.
Séjour de 1 nuit en septembre 2019

8/10 Bien

Minoru

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté
Séjour de 1 nuit en août 2019

8/10 Bien

Jules

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Rooms were very nice. Just wish the outside would be more inviting so we could have enjoyed it as well. Overgrown brush and no chairs.
Séjour de 1 nuit en août 2019

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It’s a very rural and quiet hotel. We seldom saw others as many rooms have separate entrances. We stayed in a suite that was clean, comfortable, and peaceful. The only downside was lack of dish detergent for washing dishes. We were told we could get some at a Walmart 20 minutes away.
Séjour de 1 nuit en août 2019

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2019

8/10 Bien

DN

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very quiet and peaceful. There was some signs of the exterior of the building needing some repair, however. The microwave didn’t function, and the window blind opening turn adjustment stick was broken. So there were a few things that needed to be msinained.
Séjour de 1 nuit en mars 2019

10/10 Excellent

Bryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Iowa's best kept secret
Quiet, Remote, Great place to recharge one's batteries. wifi works it the rooms (13mbps) Small library with good selection of books. 7 miles from Fairfield with a great selection of restaurants. Perfect to get work and thinking done away from the outside would.
Séjour de 1 nuit en décembre 2018
Réponse de Rukmapura Management le 18 déc. 2018
Very happy that you had a pleasant stay with us! More than happy to host you at the Rukmapura again.

10/10 Excellent

Chicago, Chicago, us

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Room was spacious, clean and comfortable. We didn't talk with any of the staff.
Séjour de 1 nuit en décembre 2018
Réponse de Rukmapura Management le 18 déc. 2018
Thank you for your kind review we appreciate your stay with us!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice place will stay again if ever in area. very nice setting
Séjour de 1 nuit en octobre 2018

6/10 Satisfaisant

Stephanie

Les points forts : Propreté, personnel et service, confort de la chambre
We shared a room, 4 people total, but only enough towels for 2...no one was at front desk to help get more towels. Service at front desk is only available during the week, not weekends. My mom and dad stayed on the first floor and they only had one toilet paper roll. Disappointed with the supplies provided, especially when there was no one there to ask for assistance.
Séjour de 1 nuit en mai 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very peaceful environment Thank you I recommend it to others
Séjour de 2 nuits en février 2018
Réponse de Rukmapura Service Team le 22 mars 2018
Thank you Anonymous